1. Day 1 Welcome to theiComply User Forum 2010

2. User Forum Logistics

3. Agenda iComply Team Introductions Attendee Introductions Morning Tea iAppraise Recent Developments Software Asset Management Lunch iComply iAppraise Use Objective Evidence iAppraise Administration Afternoon Tea On-Demand Compliance iAppraise Use by Attendees iAppraise Support Day 1

4. Agenda Compliance Trends iAppraise Upcoming Developments 1 Morning Tea iAppraise Upcoming Developments 2 Risk Management Lunch Licensing Models Audit Methodologies Afternoon Tea Wishlist Questions & Answers Closing Ceremony Day 2

5. User ForumValue 1 3 2 Ask Enjoy Share Take advantage of the opportunity

6. Introductions The iComply team

7. Senior Management Tony Stephenson Director Paul Molenaar Director

8. Software Development and Support Joel Friedlaender Manager, Development and Support Gurnam Madan Senior Software Engineer & Analyst Kenny Lam Senior Software Engineer & Technical Specialist Jeremy Pickhaver Software Engineer Nirmal Perera Software Engineer

9. Software Asset Management Troy Parker SAM & Licensing Services Manager Joe Harley-Green SAM & Licensing Specialist

10. Finance and Administration Cindy Molenaar Manager, Finance & Accounts Melanie Gassner Audit Team Coordinator

11. Audit Services Team Bruce Wilson Senior Compliance Auditor Robert Milligan Compliance Auditor Belinda Curr Compliance Auditor

12. Introductions User Introductions

13. User ForumCompanies represented

14. iAppraise Recent Developments Joel Friedlaender Manager, Development & Support

15. iAppraise Recent Developments Software Demonstration