This document discusses the advantages of using JIRA for workflow and application management. JIRA allows linking of support issues to referenced bugs or features for improved tracking. It is also a simple and easy to use system that requires little training for support staff and users. As a web-based application, JIRA allows issues to be managed from any internet-connected computer.

6. Workflow

7. Applications

8. Features

9. Advantages
• By using one system for support and
bug/feature tracking, you can link support
issues to the bugs they reference.
• JIRA is a very simple system to install and use
there is very little training required for
support staff, or end users.
• JIRA’s is a web based management
application, issues can be managed wherever
there is an internet enabled personal
computer

10. Thank you
subash