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5/16/12 Jim Collins: Good to Great in 10 Steps | Inc.com
1/3www.inc.com/kimberly‑weisul/jim‑collins‑good‑to‑great‑in‑ten‑steps.html?nav=linkedin
May 7, 2012Kimberly Weisul | Inc.com staff
 
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Topics >  Leadership and Managing >  Leadership >  Leadership Forum > 
Jim Collins: Good to Great in 10
Steps
Management guru Jim Collins asks entrepreneurs to do 10 things that will
dramatically improve their companies. What are you waiting for?
HSM Brasil/Flickr
Researcher and management guru Jim Collins has
authored or co­authored six books, including Good to
Great and Built to Last. On his web site there are 48
articles written or co­written by him. But speaking at the
Womens Presidents Organization’s annual conference last
week in Atlanta, Collins boiled it all down. Do these 10
things, he said, to dramatically improve your company.
1. Download the diagnostic tool at
jimcollins.com, and do the exercises with your
team. Yes, I thought this was self­serving at first. Then I
looked it, considered that it’s free and doesn't require you
to sign up for anything, and immediately saw his point. 
2. Get the right people in the key seats. This comes from Collins’ famous
observation that building a company is like driving a bus. You need a driver, but you
also need the right people in all the key seats. So, says Collins, figure out how many key
seats you have, and make a plan that will make sure you get all the key seats filled by
the end of the year. 
3. Once a quarter, have a brutal facts meeting. Be careful about who you
include in this meeting. You will be discussing just the brutal facts. This is not the time
to express opinions or strategize. Repeat: Only discuss the brutal facts.
4. Set a 15 to 25­year big, hairy audacious goal (BHAG). This is a goal that is
concrete enough, and ambitious enough, to guide your company’s progress for years.
Collins writes that “With his very first dime store in 1945, Sam Walton set the BHAG to
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5/16/12 Jim Collins: Good to Great in 10 Steps | Inc.com
2/3www.inc.com/kimberly‑weisul/jim‑collins‑good‑to‑great‑in‑ten‑steps.html?nav=linkedin
Want to learn more ways to become an even stronger business leader? Join Inc. June
6­8, in Miami, for The Inc. Leadership Forum.
‘make my little Newport store the best, most profitable in Arkansas within five years.’
He continued to set BHAGs, which continued to get larger and more audacious, as his
company grew.
5. Commit to a “20­mile march” that you will bring you to your big hairy
audacious goal. Collins makes the analogy to someone who is trying to walk across
the county. The best approach, says Collins, is to attempt to travel the same distance
every day. If you’re on a 2­mile march, says Collins, you don’t bolt 30 miles ahead
when the weather is good. You go 20 miles. When the weather is bad, you can’t sit
inside and complain – you still have make 20 miles.
What does this have to do with entrepreneurship? In his research, Collins found that
companies that perform consistently do much better than those that do spectacularly
one year and are feeble the next. That’s because if you overextend in good years, when
opportunity appears to be everywhere, you may not have the resources to get through
the lousy years. The 20­mile march is a metaphor for the milestone that you can reach
day­in and day­out. 
6. Place at least one really big bet in the next three years, based on having
fired bullets first. No entrepreneur has unlimited resources, just as no small army has
unlimited gunpowder (this metaphor may be dated, but you get the point). The best
use of limited gunpowder, or resources, says Collins, is to fire bullets to ensure that
your aim is calibrated properly and that you can indeed hit your target. Only when
you’re sure of your ability to hit your target should you load lots of gunpowder into a
cannonball and fire away. “Fire bullets to calibrate. Fire cannonballs to go big,” says
Collins.
7. Practice productive paranoia. Collins says he fondly refers to his
entrepreneurial subjects as PNFs, or paranoid neurotic freaks.  “Successful companies
have three to ten times the cash on their balance sheets as their peers even when they
are very small,” says Collins. Or as one of the CEOs he studied said to him, “We’re very
proud of the fact that we’ve predicted 11 of the past three recessions.” 
How exactly can one practice productive paranoia? Collins recommends making a
plan that will allow you to go for an entire year with no revenues, and still survive.
8. Get a high return on your next luck event. Collins says that both great and
mediocre companies encounter the same amount of luck, good and bad. What
matters, he says, is how well they’re able to capitalize on it. Collins refers to this as
‘return on luck.’ “How are you doing on luck?” he asks. “Have you turned your bad­
luck events into a big part of what makes your company great? Are you squandering
your good­luck events?”
9. Make a to­do list. “If you have more than three priorities, you don’t have any,”
says Collins. For every major ‘to­do’ on your list, you should have a corresponding item
that you will stop doing. The 'stop­doing' list.
10. Commit to a set of core values that you will want to build your
enterprise on, without changing them, for 100 years.
Read more:
Jim Collins: How to Thrive in 2009
Three Things on Jim Collins' Stop Doing List
6 Habits of True Strategic Thinkers
Kimberly Weisul is Editor­at­Large for Inc. Before joining Inc, she was a senior editor
at BusinessWeek, where she spearheaded all coverage of entrepreneurship and small
Business
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5/16/12 Jim Collins: Good to Great in 10 Steps | Inc.com
3/3www.inc.com/kimberly‑weisul/jim‑collins‑good‑to‑great‑in‑ten‑steps.html?nav=linkedin
business. She is also the co­founder of One Thing New. @weisul
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Copyright © 2012 Mansueto Ventures LLC. All rights reserved.
 · April 30, 2012 at 12:31am
Great article. Also find THE BEST small biz resources here: http://bit.ly/IBNPzA.
LIKE   REPLY
 · April 30, 2012 at 4:50pm
Great points taken almost directly from his books. The diagnostic tools looks great and may start
using it with my clients. There is a reason Jim Collins is a guru. Thanks for the article, Kimberly.
LIKE   REPLY
 · April 30, 2012 at 12:01am
Collins kann þetta!
LIKE   REPLY
VIEW MORE COMMENTS
 
POST TO: FACEBOOK TWITTER LINKEDIN
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  • 1. 5/16/12 Jim Collins: Good to Great in 10 Steps | Inc.com 1/3www.inc.com/kimberly‑weisul/jim‑collins‑good‑to‑great‑in‑ten‑steps.html?nav=linkedin May 7, 2012Kimberly Weisul | Inc.com staff   Today's Editor's Picks 4 Mental Tricks to Build Your Confidence See How Facebook Grew How to Sell if You Hate Selling Zuckerberg's Reign: What to Expect What to Do if You're Failing Topics >  Leadership and Managing >  Leadership >  Leadership Forum >  Jim Collins: Good to Great in 10 Steps Management guru Jim Collins asks entrepreneurs to do 10 things that will dramatically improve their companies. What are you waiting for? HSM Brasil/Flickr Researcher and management guru Jim Collins has authored or co­authored six books, including Good to Great and Built to Last. On his web site there are 48 articles written or co­written by him. But speaking at the Womens Presidents Organization’s annual conference last week in Atlanta, Collins boiled it all down. Do these 10 things, he said, to dramatically improve your company. 1. Download the diagnostic tool at jimcollins.com, and do the exercises with your team. Yes, I thought this was self­serving at first. Then I looked it, considered that it’s free and doesn't require you to sign up for anything, and immediately saw his point.  2. Get the right people in the key seats. This comes from Collins’ famous observation that building a company is like driving a bus. You need a driver, but you also need the right people in all the key seats. So, says Collins, figure out how many key seats you have, and make a plan that will make sure you get all the key seats filled by the end of the year.  3. Once a quarter, have a brutal facts meeting. Be careful about who you include in this meeting. You will be discussing just the brutal facts. This is not the time to express opinions or strategize. Repeat: Only discuss the brutal facts. 4. Set a 15 to 25­year big, hairy audacious goal (BHAG). This is a goal that is concrete enough, and ambitious enough, to guide your company’s progress for years. Collins writes that “With his very first dime store in 1945, Sam Walton set the BHAG to Special Report How I Rebuilt After Katrina In 2005, New Orleans chef and restaurateur John Besh lost everything. He tells how he staged a comeback. Hottest Stories on LinkedIn How to Give Feedback: 7 Tactics 6 Habits of Truly Memorable People 14 Easy Ways to Get Insanely Motivated Make Your Vacations Good For FOLLOW INC. ON:              Login or signup Search Inc.com   ADVERTISEMENT ShareShare 207 ShareShare 67 ShareShare 2,462 ShareShare 86
  • 2. 5/16/12 Jim Collins: Good to Great in 10 Steps | Inc.com 2/3www.inc.com/kimberly‑weisul/jim‑collins‑good‑to‑great‑in‑ten‑steps.html?nav=linkedin Want to learn more ways to become an even stronger business leader? Join Inc. June 6­8, in Miami, for The Inc. Leadership Forum. ‘make my little Newport store the best, most profitable in Arkansas within five years.’ He continued to set BHAGs, which continued to get larger and more audacious, as his company grew. 5. Commit to a “20­mile march” that you will bring you to your big hairy audacious goal. Collins makes the analogy to someone who is trying to walk across the county. The best approach, says Collins, is to attempt to travel the same distance every day. If you’re on a 2­mile march, says Collins, you don’t bolt 30 miles ahead when the weather is good. You go 20 miles. When the weather is bad, you can’t sit inside and complain – you still have make 20 miles. What does this have to do with entrepreneurship? In his research, Collins found that companies that perform consistently do much better than those that do spectacularly one year and are feeble the next. That’s because if you overextend in good years, when opportunity appears to be everywhere, you may not have the resources to get through the lousy years. The 20­mile march is a metaphor for the milestone that you can reach day­in and day­out.  6. Place at least one really big bet in the next three years, based on having fired bullets first. No entrepreneur has unlimited resources, just as no small army has unlimited gunpowder (this metaphor may be dated, but you get the point). The best use of limited gunpowder, or resources, says Collins, is to fire bullets to ensure that your aim is calibrated properly and that you can indeed hit your target. Only when you’re sure of your ability to hit your target should you load lots of gunpowder into a cannonball and fire away. “Fire bullets to calibrate. Fire cannonballs to go big,” says Collins. 7. Practice productive paranoia. Collins says he fondly refers to his entrepreneurial subjects as PNFs, or paranoid neurotic freaks.  “Successful companies have three to ten times the cash on their balance sheets as their peers even when they are very small,” says Collins. Or as one of the CEOs he studied said to him, “We’re very proud of the fact that we’ve predicted 11 of the past three recessions.”  How exactly can one practice productive paranoia? Collins recommends making a plan that will allow you to go for an entire year with no revenues, and still survive. 8. Get a high return on your next luck event. Collins says that both great and mediocre companies encounter the same amount of luck, good and bad. What matters, he says, is how well they’re able to capitalize on it. Collins refers to this as ‘return on luck.’ “How are you doing on luck?” he asks. “Have you turned your bad­ luck events into a big part of what makes your company great? Are you squandering your good­luck events?” 9. Make a to­do list. “If you have more than three priorities, you don’t have any,” says Collins. For every major ‘to­do’ on your list, you should have a corresponding item that you will stop doing. The 'stop­doing' list. 10. Commit to a set of core values that you will want to build your enterprise on, without changing them, for 100 years. Read more: Jim Collins: How to Thrive in 2009 Three Things on Jim Collins' Stop Doing List 6 Habits of True Strategic Thinkers Kimberly Weisul is Editor­at­Large for Inc. Before joining Inc, she was a senior editor at BusinessWeek, where she spearheaded all coverage of entrepreneurship and small Business Why You Should Be a Shameless Self­Promoter Follow Inc.com on LinkedIn Today Run applications 50x faster w/ Riverbed® With Riverbed, run applications 50x faster over the WAN and achieve great ROI. www.riverbed.com Nationwide Bank® Home Equity Apply Today & Get a Line of Credit Without Teaser Rates, Closing Costs, or Fees! www.nationwide.com/homequity Buy a Link Now Select Services Try Microsoft Office 365, free Try Microsoft Office 365: access, edit, and share docs in the cloud Get on the same page Show and tell by sharing your screen instantly at join.me. Free. Office 365 Live Demo Join Microsoft Office 365 specialists for a live online demo and Q&A. Hiscox Liability Insurance Quotes Customized coverage from $22.50/mo. Fast, free quotes online. The Mercedes­Benz Sprinter Grow your business with the commercial van that works as hard as you do Wells Fargo Business Our solutions and services can help you strengthen your business Reach more customers AT&T Advertising can help your business grow. Get started today. Be found With AT&T Advertising Solutions, it’s easier to find and be found. We knows your business Get a custom­tailored plan for your small business with AT&T Advertising Solutions. Social Campaigns Turn fans into customers with Social Campaigns from Constant Contact. ShareShare 322 FROM OUR PARTNERS   ADVERTISEMENT
  • 3. 5/16/12 Jim Collins: Good to Great in 10 Steps | Inc.com 3/3www.inc.com/kimberly‑weisul/jim‑collins‑good‑to‑great‑in‑ten‑steps.html?nav=linkedin business. She is also the co­founder of One Thing New. @weisul Most popular videos Adrian Grenier Jumps on Start­up Bandwagon With film producer Peter Glatzer, Grenier co­founded SHFT, a website that showcases environmentally­sustainable products­­and their creators and fans. Watch video Copyright © 2012 Mansueto Ventures LLC. All rights reserved.  · April 30, 2012 at 12:31am Great article. Also find THE BEST small biz resources here: http://bit.ly/IBNPzA. LIKE   REPLY  · April 30, 2012 at 4:50pm Great points taken almost directly from his books. The diagnostic tools looks great and may start using it with my clients. There is a reason Jim Collins is a guru. Thanks for the article, Kimberly. LIKE   REPLY  · April 30, 2012 at 12:01am Collins kann þetta! LIKE   REPLY VIEW MORE COMMENTS   POST TO: FACEBOOK TWITTER LINKEDIN Ryan Belder | | |