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Listening 
to 
your 
startup 
Jignesh M. Patel 
University of Wisconsin 
jignesh@cs.wisc.edu 
© Jignesh M. Patel 1
Trajectory 
1997 
• Ph.D., 
The 
Paradise 
system 
• Paradise 
-­‐-­‐> 
NCR/Teradata 
1999 
• Assistant 
Professor 
@ 
U. 
Michigan 
2007 
• Co-­‐founded 
LocomaHx. 
CTO 
à 
CEO 
• Associate 
Professor 
@ 
U. 
Wisconsin 
2013 
• LocomaHx 
-­‐-­‐> 
TwiOer
Powering Big Data for Mobile 
© Jignesh M. Patel 3
Need 
to 
match 
many 
high-­‐volume 
live 
streaming 
data 
sets 
to 
user 
4 
many 
needs 
in 
REAL 
9me 
… 
need 
to 
also 
run 
real 
9me 
analy9cs 
… 
Where can I 
get coffee? 
Lat/ 
long Lat/ 
Lat/ 
long 
long 
Lat/ 
long Lat/ 
long 
Lat/ 
long 
Lat/ 
long 
Lat/ 
long 
Lat/ 
long 
Lat/ 
long 
How do I 
sort through 
all this? 
Shows the current 
location of the user 
Shows the trails of user so 
far during the day 
Shows the trails of user for 
the past week 
Need 
an 
agile 
and 
scalable 
loca9on 
infrastructure 
Imagine 
1M 
users 
in 
SF 
with 
10 
checkins 
a 
day 
è 
7K 
checkin 
checks/min 
Each 
checkin 
= 
1M 
checks. 
With 
some 
non-­‐trival 
smart 
spaHal 
indexing 
= 
1000 
checks 
à 
7M 
checks/min 
Today 
the 
cheapest 
Oracle 
tpmC 
is 
$.54. 
Assuming 
perfect 
scalability 
would 
cost 
~ 
$3.75M 
over 
3 
years. 
A 
single 
LocomaHx 
server 
does 
> 
10K 
checkins/min 
and 
deploys 
for 
less 
than 
1/10th 
the 
cost
Reference 
Apps 
Photo from madison.com 
Reference app with: 
1: People finder 
2: Madison bus alert 
3: Geo-tagged messaging 
4: Mobile coupons 
© Jignesh M. Patel 5
Location 
and 
Text 
Analytics 
© Jignesh M. Patel 6
Awards 
20 hottest startups 
Mobile Beat, July 2010. 
Top 16 Innovative Startups 
CTIA, E&A, Oct 2010. 
Top 16 Innovative Startups 
CTIA Wireless, March 2011. 
© Jignesh M. Patel 7
What 
worked 
What did 
not work 
Great team! 
Could make quick 
decisions/pivots 
Met great people! 
Good fun! 
Grueling roller-coaster 
rides 
Learnt the 
business-side the 
hard way 
Lost customer 
opportunities due 
to no VC funding 
© Jignesh M. Patel 8
Why 
do 
a 
startup? 
Solve a Big Technology Problem 
• Forcing function to take a broader view 
• Simplicity is preferred over complexity 
Passion 
• To make a difference 
• Be bold, but remember to fail-fast! 
Become a Better Professional 
• Learn to ask the right questions (quickly) 
• Learn to be more efficient with your time 
• Become a better mentor and network 
© Jignesh M. Patel 9
Life 
Cycle 
of 
a 
Startup 
Revenue 
stagnates 
Revenue! 
Working 
Business 
Model! 
Exit? 
Re-pivot 
Excitement Time 
New 
Business 
Model! 
INFANT TEEN ADULT 
Start 
© Jignesh M. Patel 10
The 
Three 
Crucial 
Ps 
Product 
Powered by passion and a 
real need. 
People 
Talent is key. 
Easy to hire. Hard to fire. 
Pivot 
It’s not only OK, it is 
required! 
© Jignesh M. Patel 11
Pivoting 
Revenue 
• New 
monetization 
strategy 
• Changing 
customer needs 
Competition 
• Product 
features 
• Market needs 
• Competitors 
pivoted 
© Jignesh M. Patel 12
A long, long time ago … in 2000 
1 
2 
3 
© Jignesh M. Patel 13
Common 
Mistakes 
… fall in love with the technology, ignoring the business model 
… chase a customer, and loose the product focus 
… fail to listen to your customers 
… no independent feedback 
… hold grudges 
… not leading by example … check big egos at the door 
… take the “wrong” type of funding. Are your goals aligned? 
… measure = funding management time/$ 
© Jignesh M. Patel 14
Location 
-­‐-­‐ 
Madison 
1000 miles to New York 
Photos: U. Wisconsin, Communication 
© Jignesh M. Patel 15
Other 
tips 
… 
Stay in Shape 
Focus on your long-term goals 
Frustration 
Deal with it gracefully 
Family 
The original startup! 
© Jignesh M. Patel 16
Summary 
Stay hungry! 
Focus on the business 
model. 
Pivot if needed. 
Take care of your health. 
Remember your family. 
© Jignesh M. Patel 17
Thanks! 
• My family (my original startup J) 
• My co-founders and collaborators @ Locomatix 
Karthik Ramasamy, Sanjeev Kulkarni and Chris Kellogg. 
• The University of Wisconsin 
© Jignesh M. Patel 18

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Forward Tech Conference, 2014: Jignesh Patel

  • 1. Listening to your startup Jignesh M. Patel University of Wisconsin jignesh@cs.wisc.edu © Jignesh M. Patel 1
  • 2. Trajectory 1997 • Ph.D., The Paradise system • Paradise -­‐-­‐> NCR/Teradata 1999 • Assistant Professor @ U. Michigan 2007 • Co-­‐founded LocomaHx. CTO à CEO • Associate Professor @ U. Wisconsin 2013 • LocomaHx -­‐-­‐> TwiOer
  • 3. Powering Big Data for Mobile © Jignesh M. Patel 3
  • 4. Need to match many high-­‐volume live streaming data sets to user 4 many needs in REAL 9me … need to also run real 9me analy9cs … Where can I get coffee? Lat/ long Lat/ Lat/ long long Lat/ long Lat/ long Lat/ long Lat/ long Lat/ long Lat/ long Lat/ long How do I sort through all this? Shows the current location of the user Shows the trails of user so far during the day Shows the trails of user for the past week Need an agile and scalable loca9on infrastructure Imagine 1M users in SF with 10 checkins a day è 7K checkin checks/min Each checkin = 1M checks. With some non-­‐trival smart spaHal indexing = 1000 checks à 7M checks/min Today the cheapest Oracle tpmC is $.54. Assuming perfect scalability would cost ~ $3.75M over 3 years. A single LocomaHx server does > 10K checkins/min and deploys for less than 1/10th the cost
  • 5. Reference Apps Photo from madison.com Reference app with: 1: People finder 2: Madison bus alert 3: Geo-tagged messaging 4: Mobile coupons © Jignesh M. Patel 5
  • 6. Location and Text Analytics © Jignesh M. Patel 6
  • 7. Awards 20 hottest startups Mobile Beat, July 2010. Top 16 Innovative Startups CTIA, E&A, Oct 2010. Top 16 Innovative Startups CTIA Wireless, March 2011. © Jignesh M. Patel 7
  • 8. What worked What did not work Great team! Could make quick decisions/pivots Met great people! Good fun! Grueling roller-coaster rides Learnt the business-side the hard way Lost customer opportunities due to no VC funding © Jignesh M. Patel 8
  • 9. Why do a startup? Solve a Big Technology Problem • Forcing function to take a broader view • Simplicity is preferred over complexity Passion • To make a difference • Be bold, but remember to fail-fast! Become a Better Professional • Learn to ask the right questions (quickly) • Learn to be more efficient with your time • Become a better mentor and network © Jignesh M. Patel 9
  • 10. Life Cycle of a Startup Revenue stagnates Revenue! Working Business Model! Exit? Re-pivot Excitement Time New Business Model! INFANT TEEN ADULT Start © Jignesh M. Patel 10
  • 11. The Three Crucial Ps Product Powered by passion and a real need. People Talent is key. Easy to hire. Hard to fire. Pivot It’s not only OK, it is required! © Jignesh M. Patel 11
  • 12. Pivoting Revenue • New monetization strategy • Changing customer needs Competition • Product features • Market needs • Competitors pivoted © Jignesh M. Patel 12
  • 13. A long, long time ago … in 2000 1 2 3 © Jignesh M. Patel 13
  • 14. Common Mistakes … fall in love with the technology, ignoring the business model … chase a customer, and loose the product focus … fail to listen to your customers … no independent feedback … hold grudges … not leading by example … check big egos at the door … take the “wrong” type of funding. Are your goals aligned? … measure = funding management time/$ © Jignesh M. Patel 14
  • 15. Location -­‐-­‐ Madison 1000 miles to New York Photos: U. Wisconsin, Communication © Jignesh M. Patel 15
  • 16. Other tips … Stay in Shape Focus on your long-term goals Frustration Deal with it gracefully Family The original startup! © Jignesh M. Patel 16
  • 17. Summary Stay hungry! Focus on the business model. Pivot if needed. Take care of your health. Remember your family. © Jignesh M. Patel 17
  • 18. Thanks! • My family (my original startup J) • My co-founders and collaborators @ Locomatix Karthik Ramasamy, Sanjeev Kulkarni and Chris Kellogg. • The University of Wisconsin © Jignesh M. Patel 18