Jigar-Patel-Resume
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This document is a professional summary and resume for Jigar Patel. It outlines his education including a Bachelor's degree in Information Technology and Management from Illinois Institute of Technology with a 3.4 GPA. It also details his work experience including positions at AT&T as a customer support specialist and database administrator, and at Conant High School providing student computer assistance. His technical skills include system administration, web development using technologies like PHP, Ruby, and AWS, and database management.
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- 1. PROFESSIONAL SUMMARY JIGAR PATEL Elk-Grove Village, IL 60007 Cell: 224-305-7990 - Jpatel74@Hawk.IIT.edu https://www.linkedin.com/in/jigar-patel-b685b498 Dedicated and motivatedInformationTechnology andManagement Student, seeking an entry level systemadministrating position to apply my strong skills and educational knowledge in a technical environment. EDUCATION Aug. 2015to Dec. 2016 Bachelor of Information Technology and Management Illinois institute of Technology -Chicago, IL Continuing Education in InformationTechnology andManagement 3.40Cumulative GPA | 3.58Major GPA Aug. 2016to Current Aug.2016to Current Employment May 2015to June 2016 Sep. 2011 to July 2012 scripts for an automation Eucalyptus deployment Implemented IIT’sSingle Sign on services using Jasig’s phpCAS and OTS authentication Member of Development and Operations teams to build, deploy, monitor applications and environments Installed, Deployed and maintenance of IRL application on Apache2 web server o Implements SSL cert’s using Let’s Encrypt, Configured DHCP files to bind DNS o Created a Vagrant Script for all developers to have a local copy of deployment Developed features such as Read Only mode, SQL Dumping as an admin, Added Admin functions so accounts can be maintained and other features found on GitHub. ECC – This is a web application to serve IIT’sEthic’s collection of code. Develop the web application using Vagrant Ubuntu Xenial machine with Ruby 5 Set up and maintained Ubuntu system so the developer can see chances in real life Replicate the production database on a local development machine AWS – Fully redeployable infrastructure built on bash using Amazon’s Web Services. Launch and configure EC2 instances automatically to replicate initially state of launch Created a three-tier infrastructure with a AWS Load Balancer, auto configuring EC2 Instances and RDS Database Maintained variousSecurity Groupsto make sure all systemscommunicate with eachother without being vulnerable to attacks AOTS Queue Manager / PHP Developer and SQL Database Admin. AT&T Inc. –Arlington Heights,IL Customer support specialist responsible for on-boarding, training, and high priority escalations o Trainednew hires to support the using AT&T content management tools o Got a bank customer directly to atechnician so they face the least amount of down time Mentorednew and existingagents with troubleshooting stepsfor AT&T Connect Software Workedon User Acceptance Testingonfuture release of management software o Helped developersimplement needed steps to troubleshoot for other agents Manage and maintained development of PHP backendfor dynamic database driven website o Managed to remove 100’sof non-needed tables and code from the function websitewithout having any downtime Createdtoolsfor managers to generate different monthly reportsincluding callmonitored, occurrences, legal question Student Computer Assistance Conant High School –HoffmanEstates, IL Ensured proper installation of cables, operating systemsand software Participatedin specialprojects, externalaudits, evaluationsand process improvements Collaboratedwith district to plan and implement new technology Ensured proper release and maintenance of all systems Aug. 2012 to June 2014 Transfer: Information Technology William Rainy Harper College - Palatine, IL IT Project Jan. 2016 to May 2016 IRL – This was a web application that allowed users the ability to hang out In Real Life. Source Code: https://github.com/ITMT-430/team-3-irl Worked with a team member to set up a continuous deployment pipeline by creating