This document discusses JetBlue's business strategy and key factors for its success. It focuses on how JetBlue aims to be a low-cost airline provider through initiatives like removing seats to reduce costs, offering the first free checked baggage, never cancelling flights, providing pillows and blankets, and conducting marketing and promotions to attract customers. JetBlue's strategy is to compete through a service-oriented approach and efficient route system while managing costs and adapting to changes in technology, regulations, and customer lifestyles.