JCHR Independent Living Inquiry visit to ecdp, 8 Sept 2011
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As part of its Inquiry into Independent Living, the Joint Committee on Human Rights is visiting ecdp tomorrow. Here is our presentation for the visit, which will form one part of the day. The other is the perspectives of 2 of ecdp's members.
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Sida Wsp Meeting Edits Gpo + Ys 18 August 2009
1) Basic service delivery is most effectively managed at a decentralized level, with water and sanitation services being highly visible examples.
2) Decentralization can enhance service delivery by addressing institutional roadblocks, increasing local management capacity, assigning roles and responsibilities, and improving accountability.
3) The World Bank's support for decentralization focuses on improving governance, fiscal frameworks, planning, and local capacity building to strengthen service delivery outcomes.
Chapter 7Rolling Out the Performance Management System7-1C
Chapter 7
Rolling Out the Performance Management System
7-1
Copyright © 2019 Chicago Business Press
Overview
Preparation
Communication Plan
Appeals Process
Rater Training Programs
Pilot Testing
Ongoing Monitoring and Evaluation
7-2
Copyright © 2019 Chicago Business Press
Preparation
Rolling out refers not only to launching a new system from scratch, but also, to revising and improving an existing one
7-3
Copyright © 2019 Chicago Business Press
Communication Plan Components
7-4
Copyright © 2019 Chicago Business Press
Communication Plan
Answers the Questions:
What is Performance Management (PM)?
How does PM fit into our strategy?
What’s in it for me?
How does it work?
What are my responsibilities?
How does PM relate to other initiatives?
7-5
Copyright © 2019 Chicago Business Press
Cognitive Biases That Affect
Communications Effectiveness
Selective Exposure
Selective Perception
Selective Retention
7-6
Copyright © 2019 Chicago Business Press
Recommended Appeals Process
7-7
Copyright © 2019 Chicago Business Press
Minimizing Unintentional Rating Errors
Rater Error Training (RET):
Make raters aware of types of rating errors they are likely to make
Help raters minimize errors
Increase rating accuracy
7-8
Copyright © 2019 Chicago Business Press
Rater Error Training (RET)
7-9
Copyright © 2019 Chicago Business Press
Frame of Reference Training (FOR)
Goal of FOR*
Raters develop common frame of reference
Observing performance
Evaluating performance
Expected results of FOR
Raters provide consistent, more accurate ratings
Raters help employees design effective development plans
*Most appropriate when PM appraisal system focuses on behaviors
7-10
Copyright © 2019 Chicago Business Press
Frame of Reference (FOR) Training
How does FOR training help counter biases in performance ratings?
What are some obstacles to implementing FOR training within organizations?
7-11
Copyright © 2019 Chicago Business Press
Frame of Reference Training (FOR)
Behavioral Observation Training (BO)
Goals of BO
Minimize unintentional rating errors
Improve rater skills by focusing on how raters:
Observe performance
Store information about performance
Recall information about performance
Use information about performance
7-12
Copyright © 2019 Chicago Business Press
Pilot Testing
Pilot testing is done before the system is implemented.
Provides ability to:
Discover potential problems
Fix them
7-13
Copyright © 2019 Chicago Business Press
Pilot Testing—Benefits
Gain information from potential participants
Learn about diff ...
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Partnership for the future event (2 May 2013) - main presentation
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Chapter 7Rolling Out the Performance Management System7-1C
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The document announces an information session about self-directed support for mental health in West Dunbartonshire. The session will be held on November 25th, 2013 from 10AM to 12:45PM at Dumbarton Burgh Hall in Dumbarton. It will provide information about direct payments, personalization, and individual budgets. Lunch and information stalls will be available. To reserve a spot, contact Stepping Stones by phone or email by November 16th.
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The Scottish Parliament passed the Social Care (Self-directed Support) (Scotland) Act 2013 which gives people more options for how their social care is delivered through empowering people to decide how much control and responsibility they want over their support arrangements. User-led providers want to ensure this opportunity is equally available to people with mental health problems. The National Development Team for Inclusion was commissioned to bring together existing evidence and examples of how self-directed support has worked for people with mental health problems. The work will highlight the benefits of self-directed support for people with mental health problems and what needs to be in place to ensure equal access.
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Merton CIL general leaflet
Merton CIL is a grassroots organization run by disabled people that aims to promote independence and inclusion for disabled and deaf people in Merton. They do this by challenging discrimination, encouraging disabled people to achieve change locally, and celebrating diversity among disabled people. As a membership organization, Merton CIL provides peer support, information and advice services, and advocates for services that better meet the needs of disabled people. They believe in the social model of disability and focus on reducing societal barriers faced by disabled individuals.
Merton CIL peer support leaflet
Merton CIL offers a free 3-month peer support program to help disabled and deaf people in Merton gain independence. Volunteers with lived experience of disability provide coaching to set goals and take steps at one's own pace in areas like employment, practical support, or life changes. The peer supporters can relate to similar experiences through confidential support.
Report on Wiltshire CIL's conference on ILF - 24 July 2012
A report on the work done by Wiltshire CIL - a DPULO in the South West - on the Independent Living Fund. This is a great example of the support a DPULO provides people, as well as how they can help represent people's views on different issues.
DPULOs Making A Difference: working with commissioners
The document discusses a collection of case studies being commissioned by the Strengthening DPULOs Programme to explore the relationship between commissioners and Disabled People's User-Led Organizations (DPULOs). The case studies aim to provide examples of where DPULOs and commissioners have worked successfully together, the factors that enabled their success, and lessons that can be learned. The collection of case studies will be disseminated widely to help support DPULOs in their work and relationships with commissioners.
Impact of Personal Budgets in Adult Social - final report
In 2008, Essex County Council (ECC) commissioned ecdp and OPM to follow people over 3 years as they use cash payments for adult social care within Essex.
This study provides a unique opportunity to fully understand the experiences of people living with a personal budget over this time - a perspective that is often overlooked.
This is the full report that contains findings from the third and final round of research with service users, frontline practitioners and providers in Essex who are working to facilitate self-directed support across the county.
You can read 5 other associated briefing papers and 3 videos that provide the lived experience of users over the last 3 years on ecdp's website: www.ecdp.org.uk.
Brandon Trust: a personalised approach with children and families
The organisation I'm a trustee for - Brandon Trust - is running an excellent event on 14 November on its personalised approach with children and families. The day will be an opportunity to hear from some of those involved in this exciting area of work.
If you'd like to attend, contact Brandon Trust through the website, www.brandontrust.org or call on 01208 72162
ripfa NCASC 2012 presentation notes: User-Led Organisations
Full notes from a presentation on User-Led Organisations. This was done at the NCASC 2012 in Eastbourne, done jointly with research in practice for adults and the Strengthening DPULOs Programme.
ripfa NCASC 2012 presentation: User-Led Organisations
A presentation on User-Led Organisations. This was done at the NCASC 2012 in Eastbourne, done jointly with research in practice for adults and the Strengthening DPULOs Programme.
Peer support and DPULOs: three case studies (DRUK)
Three excellent case studies from Disability Rights UK on how DPULOs can help commissioners with peer support in different ways. You can find the original on the DRUK website here: http://www.disabilityrightsuk.org/dpulocasestudies.htm
ADASS SW commissioning roundtable report
Fascinating report of an ADASS roundtable in the south west on commissioning. Worth reading for an insight into the challenges commissioners face and some of the ways they're thinking of addressing these challenges.
People First Ltd: Marketing report and Learning, August 2012
Learning captured by People First Ltd. This is part of the learning and resources from a project supported by the Strengthening DPULOs Programme.
Strengthening DPULOs programme overview
An overview of the Strengthening DPULOs Programme - a presentation put together by one of the DPULOs Ambassadors, Rachael Wallach.
Essex Unite
In partnership with Jobcentre Plus and the private sector group MITIE, Essex Unite is ecdp's ground-breaking work experience training programme designed to offer unemployed disabled individuals the opportunity to participate in meaningful work placements to give them the drive, experience and confidence needed to get into paid employment.
Options for user engagement
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User engagement research final report - summary, july 2012
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