This document provides biographical information about James Johnson, including his work history, accomplishments, address, and contact information. It highlights his experience as a Systems Engineer and solution designer for unit communication systems throughout Silicon Valley. It also lists his roles as a liaison between customers and engineers, and as a superintendent managing resources across disciplines. Further sections provide details on his knowledge of clinical applications support, ability to analyze requirements, and involvement in various projects around alarm management, wireless communications, and unit communication systems.

1. James JohnsonJJ
PhoneO8WBwTkzqzgLqDz
JamesUJohnsonjucsfUedu
3ddress GontactwITT8Yolsom8St
San8YranciscoEG3
3bout
3ccomplishments
Work8History
Systems8Qngineer8and8solution8
design8for8Unit8Gommunications8
Systems8throughout8the8Silicon
ValleyU
Liaison8between8customer8clinicians8
and8systems8engineer8for8solution8
development
Superintendent8in8charge8of8
managing8multiple8resources8across8
various8disciplines8for8wLy8years
xroad8knowledge8of8support8tactics8for8Tier8w8
Glinical83pplicationsU
3bility8to8listen8and8analyze8business8and8
clinical8requirement8to8aide8in8development8
and8SolutioningU
UCSFLMedicalLCenterLITLSupportLPlanLTemplate
888wU8Govers8support8across8multiple8teamsO8IT8Service8#eskE8#esigned8Systems8QngineeringE8#ata8Genter8OperationsE8Network8QngineeringE8
8888888Yacilities8ManagementE8Glinical8QngineeringE8Yield8ServicesE8Glinical83pplicationsE8Interface8TeamE8Glinical8#ocumentationE8
8888888Identity83ccess8ManagementU
888vU8Support8plan8designed8to8align8IT8Service8#esk8Service8Level83greements8with8Vendorps8Underpinning8Gontract8and8interdepartmental8
8888888Operational8Level83greements8based8on8xusiness8Impact83nalysis8and8Recovery8Point8ObjectivesU
888+U8#esigned8Trouble8ticket8workflow8documents8to8facilitate8issue8resolution8at8all8severity8levelsU8This8includes8flow8chart8for8issue8
8888888remediation8and8interdepartmental8contact8proceduresU
888BU8IT8support8plan8include8High83vailability8and8#isaster8Recovery8procedures8and8designsU
UCSFLMedicalLCenterLAlarmLManagementLandLUnitLCommunicationsLStack
888wU8#esign8of83lert8and83larm8management8solution8to8Voalte8wireless8communication8deviceU8
8888888Ingress8points8to8Gonnexall8Middleware8Solution8includingO8
EMRg83#T8to8Unit8GommunicationsE8SMTP8to8Voalte8for8xed8PlanningEGleaning8RequestsE8and8Transport8Request8through8QPIGE8
888888888888888888883utomated8strips8from8GQ8Physiological8Monitors8to8Qxcel8Medical8xedmaster8to8Perceptive8Qnterprise8Gontent8Management8to8
88888888888888888888QMRU
Room Readyg8SMTP8Messaging8to8Voalte
Unit Communicationsg8T3P8feed8to8Gonnexall8to8Voalte8for8Nurse8Gall8and8Gode8alertsU
GE Physiological Monitorsg8Qxcel8xedmaster8interface8to8GQ8Mission8Gritical8Network8via83larm8RouterU8High8Speed8#ata8Interface8
8888888888888888888888888888888888888888888888888888888888from8GQ8Garescape8Gateway8to8Qxcel8xedmaster8for8the8purpose8of8alarm8numerics8and8ValuesU8Qxcel8
8888888888888888888888888888888888888888888888888888888888xedmaster8HLq8interface8to8Gonnexall8to8Voalte8via8Wireless8Gommunications8transfer8protocolU
888vU8Successful8Voalte8Wireless8Gommunication8Pilot8on8IOS8and83ndroid8devicesU
888+U8Glinical8#esign8Worksheets8for8purposes8of8technology8alarm8management8Policies8and8Procedures8for8NPSG8Sz8and8SQ38TLU
888BU8Unit8Gommunications8to83scom8Unite8GM8via8Phillips8Intellispace8Qvent8Manager8WQmergink8MiddlewareU888888888
88888888
888
UCSFLMedicalLCenter
JulyE8vLw+g8Present
ComtelLSystemsLTechnology
January8vLLL8g8July8vLw+
Senior Systems Engineer
Superintendent
Job site Foreman
ComtelLSystemsLTechnologyLAutoCadLPointL-PointLAutomation
888wU8#esign8solution8for83utoGad8PointgPoint8drawings8for8the8purpose8of8streamlining8process8for8Qngineering8Resource8optimizationU
888vU8Provided8standard8template8to8align8with8industry8standards8for8sheet8setsU
888+U8#esigned83utomated8script8for8PointgPoint83utoGad8distribution8and83pplication83PI8for8automated8system8configuration8for8field8resourcesU
Strengths
RabLComLLimited
January8wDDIg8January8vLLL
Applications Analyst IV
Unit8Gommunications8Systems
3rchitect
Wireless8Gommunication8Including
IOS8and83ndroid
RYI8development8and8Sole8Source
Justification8#ocumentation8for83larm
Management8Solution
Glinical8Informatics8Liaison8for83lerts8and
3larms8to8Wireless8deviceU
Foreman
System8#esign8for8Unit8Gommunications
Installation8and8Quality83ssurance
for8multiple8healthcare8applications
OSHP#E8inspections8for8hospital
Life8Safety8Systems
I8have8been8Working8in8the8Healthcare8industry8for8just8under8wI8
Years8nowU8The8focus8of8my8values8has8been8to8provide8systems
and8solutions8that8improve8patient8careU8xy8maintaining8this8focus8
I8have8been8able8to8provide8a8large8number8of8medical8facilities8in8
the8Northern8Galifornia8Region8solutions8that8help8enhance8patient8
GareU
My8most8recent8endeavors8have8put8me8on8the8forefront8of8this8
movementU8I8have8been8working8on8solutions8that8help8caregivers
sort8out8nuisance8alarms8and8deliver8only8actionable8alarms8to8end
devicesUI8have8worked8closely8with8clinicians8to8define8parameters8
and8settings8to8achieve8thisU8I8have8been8extremely8fortunate8to8work
at8UGSY8Medical8Genter8during8this8time8with8folks8that8are8leading8
the8way8in8alarm8management8and8predictive8alerts8researchU8Yrom8a
clinical8perspective8I8have8learned8and8shared8a8great8deal8to8that8endU
ITIL8v+8Gertified
Strong8relational8development8skills8and8customer
impact8awareness
Presentation8skills8in8multiple8formats8to8facilitate
system8designE8business8interpretationE8and8team
awarenessU