James W. Sugarbroad has a wide range of work experience spanning administrative, sales, retail, food service, and technical roles. He co-founded an events services company where he handled day-to-day tasks and authored company documents. As an administrative assistant, he facilitated logistics and created marketing materials. He also has experience as a bank teller, retail clerk, loan specialist, rental clerk, computer technician, and cook. He is currently pursuing a bachelor's degree in political science.

1. James W. Sugarbroad
8515 244th St SW, Apt A7, Edmonds, WA98026 / (512) 695-4201 / james.sugarbroad@gmail.com
Summary I am a business generalist with a wide range of work experience and a
specialty in professional and interpersonal communications. With the ability
to handle multiple tasks simultaneously, a talent for learning new roles
quickly, and the tenacity to follow things through to completion, I can be a
versatile asset for any industry.
Experience Co-founder & Secretary
October 2011 - February 2012 / Verne & Wells / Seattle, WA
Co-founded Verne & Wells, an events services provider, with two partners in the
greater Seattle area. Handled many of the day-to-day administrative tasks,
authored company literature (ads, internal documents, etc), co-developed
company policies & procedures, and implemented the details of events.
 Authored the company's business plan, including all of its 17 pages of text,
financial overviews, and the executive summary.
 Organized two successful events, including: hiring catering, booking
locations, acquiring gifts, and managing speakers' contracts, travel, and
accommodations.
Sales, Marketing & Operations Administrative Assistant
January 2011 - July 2011 / Sandstorm Productions, LLC / Mill Creek, WA
Hired to provide sales assistance to the VP of Sales and Marketing by working
with an external warehouse to maintain inventory, tracking and processing
purchase orders, responding to vendor and consumer feedback, and
transcribing and formatting market analysis data for use in sales projections,
marketing plans, and contact lists. Facilitated logistics for conventions, trade
shows & business trips including shipping product, booking flights and
accommodations, and scheduling. Created commission and royalty reports for
sales representatives and licensors. Served as the key facilitator for monthly
advertising materials. Communicated with manufacturers and sourcing firms to
help ensure production.
 Thrived in a start-up environment with the unique ability to take on multiple
concurrent duties from all levels of the company.
 Created the Master Product Guide, consisting of detailed product information
for use by all levels of the company.
 Successfully coordinated three major conventions: New York Toy Fair,
GAMA Trade Show, and Origins Game Fair.
Bank Teller
March 2009 - January 2011 / JPMorgan Chase Bank / Seattle, WA
Processed deposits, withdrawals and payments for customers while maintaining
a precisely balanced drawer and protecting personal information. Uncovered
opportunities to sell products to customers through friendly dialogue and
targeted questions. Performed various assigned duties such as processing night
drop and ATM transactions; maintaining vault, ATM and TCD (teller cash
dispenser) cash levels; or keeping track of negotiable instruments.
 Exercised sole control of both the vault and the ATM.
 Trained in all the teller custodial duties above to increase workplace
versatility.
 Consistently had high customer referral numbers.

2. James W. Sugarbroad
8465 Stone Ave N, Seattle, WA 98103 / (512) 695-4201 /james.sugarbroad@gmail.com
Retail Clerk
August 2008 - February 2009 / Mark's Hallmark / Seattle, WA
Received shipments, organized the storehouse, and maintained accurate
inventory counts. Greeted and assisted customers, created and maintained
displays, and processed transactions.
 Reorganized the storehouse to greatly increase the efficiency of all restocking
during the Christmas 2008 season.
Consumer Loan Specialist
January 2008 - July 2008 / California Payday Advance / Redlands, CA
Solely responsible for assessing the credit of new customers, receiving
payments from existing customers, collecting debt from outstanding customers,
and managing store finances.
Rental Clerk
April 2007 - March 2008 / Video Fox / Redlands, CA
Managed store operations during daytime business hours, including processing
transactions, creating and maintaining displays, and assisting customers in
finding the best option through pointed questions and dialogue.
 Helped determine the optimal mix of new products weekly, based on
customer trends and feedback.
Computer Technician
August 2006 - December 2006 / Classic Solutions, LLC (now Americlass) /
Bossier City, LA
Diagnosed and repaired computer systems, equipment and accessories, and
applied knowledge of technological trends to advise customers on the purchase
of new systems. Installed network infrastructure for businesses.
 Designed and installed the network infrastructure of the business when it
changed locations in late 2006.
Cook/Cashier/Server
July 2005 - December 2006 / Pizza Hut / Bossier City, LA
Prepared custom ordered food in a limited time frame while simultaneously
maintaining stock levels for several key areas of the store. Assisted in taking and
delivering orders, processing transactions, and receiving feedback on quality
from customers.
 Did all of the above in a dine-in location during Hurricane Rita while severely
understaffed with two other employees, a manager and a server, and
successfully operated the restaurant until it ran out of ingredients, without
receiving a single customer complaint.
Education North Seattle Community College
September 2012 - Present / Seattle, LA
 Ongoing Degree: BA Political Science
Louisiana Technical College
January 2006 - December 2006 / Shreveport, LA
 Partial Degree: AS Computer Networking & Repair
 48 credit hours completed

3. James W. Sugarbroad
8465 Stone Ave N, Seattle, WA 98103 / (512) 695-4201 /james.sugarbroad@gmail.com
Colton High School
Graduated 2005 / Colton, CA
 High School Diploma: Advanced Placement curriculum
References References are available on request.