These slides are from a solo presentation I delivered at Modern Media Man Summit (M3 Summit) in Atlanta, GA on September 10, 2010. I discussed some community management lessons that we can learn from Jack Bauer, the lead character on the Fox television show, "24."

1. Jack Bauer’s Guide to
Managing Online Communities

2. Patrick O’Keefe
Owner, iFroggy Network
ifroggy.com
Author, “Managing Online Forums”
managingonlineforums.com
Blog: ManagingCommunities.com
Twitter: @iFroggy
Managing Communities Since: 2000
Every Episode of 24 Watched: Yes
About Me

3. I am not affiliated with Fox, 24 or
anyone associated with them. This is an
unofficial, fan-led presentation.
All images used within are press images,
as far as I know.
I love 24. Please don’t sue.
Thank you to my 24 Twitter friends,
including @chuckcreekmur,
@deongordon, @DJLein and @jimstroud.
Please Note

4. So… why Jack?

5. This slide intentionally left blank.

6. Jack
is
Awesome

8. Kill Count

9. Kill Count
(So Far)

10. The following takes place
between 2:00PM and 3:00PM
during Modern Media Man Summit
in Atlanta, Georgia on September 10, 2010.

11. Events occur in real time.

12. Jack’s Commitment

13. Jack’s No-Nonsense Style

14. Jack’s Loyalty and
Team Management

15. Jack’s Loyalty and
Team Management
Chloe

16. Jack’s Loyalty and
Team Management
Bill

17. The Man

18. Jack’s Loyalty and
Team Management

19. Deceased

20. “I will kill you
and you will
stay dead
this time!”
-Jack
(Just stay dead next time, Tony)

21. Jack’s Loyalty and
Team Management

22. Jack’s Levelheadedness

23. “He’s the kind of guy we
all hope is inside
when things get crazy.”
-@chuckcreekmur

24. Jack’s Levelheadedness

25. In a fight, who would win?
Chuck Norris
or
Jack Bauer

27. 9. If Jack Bauer was a Spartan in the movie
“300,” it would be called “1.”
Source: jackbauerfacts.com

28. 9. If Jack Bauer was a Spartan in the movie
“300,” it would be called “1.”
8. Vin Diesel can be rearranged to spell “I end
lives.”
Source: jackbauerfacts.com

29. 9. If Jack Bauer was a Spartan in the movie
“300,” it would be called “1.”
8. Vin Diesel can be rearranged to spell “I end
lives.” Jack Bauer can be rearranged to spell
"Jack Bauer," which means the same thing.
Source: jackbauerfacts.com

30. 9. If Jack Bauer was a Spartan in the movie
“300,” it would be called “1.”
8. Vin Diesel can be rearranged to spell “I end
lives.” Jack Bauer can be rearranged to spell
"Jack Bauer," which means the same thing.
7. Killing Jack Bauer doesn’t make him dead.
Source: jackbauerfacts.com

31. 9. If Jack Bauer was a Spartan in the movie
“300,” it would be called “1.”
8. Vin Diesel can be rearranged to spell “I end
lives.” Jack Bauer can be rearranged to spell
"Jack Bauer," which means the same thing.
7. Killing Jack Bauer doesn’t make him dead. It
just makes him angry.
Source: jackbauerfacts.com

32. 9. If Jack Bauer was a Spartan in the movie
“300,” it would be called “1.”
8. Vin Diesel can be rearranged to spell “I end
lives.” Jack Bauer can be rearranged to spell
"Jack Bauer," which means the same thing.
7. Killing Jack Bauer doesn’t make him dead. It
just makes him angry.
6. Popeye eats spinach and throws the can
away.
Source: jackbauerfacts.com

33. 9. If Jack Bauer was a Spartan in the movie
“300,” it would be called “1.”
8. Vin Diesel can be rearranged to spell “I end
lives.” Jack Bauer can be rearranged to spell
"Jack Bauer," which means the same thing.
7. Killing Jack Bauer doesn’t make him dead. It
just makes him angry.
6. Popeye eats spinach and throws the can
away. Jack Bauer throws the spinach away and
eats the can.
Source: jackbauerfacts.com

34. 9. If Jack Bauer was a Spartan in the movie
“300,” it would be called “1.”
8. Vin Diesel can be rearranged to spell “I end
lives.” Jack Bauer can be rearranged to spell
"Jack Bauer," which means the same thing.
7. Killing Jack Bauer doesn’t make him dead. It
just makes him angry.
6. Popeye eats spinach and throws the can
away. Jack Bauer throws the spinach away and
eats the can.
5. Jack Bauer has been to Mars.
Source: jackbauerfacts.com

35. 9. If Jack Bauer was a Spartan in the movie
“300,” it would be called “1.”
8. Vin Diesel can be rearranged to spell “I end
lives.” Jack Bauer can be rearranged to spell
"Jack Bauer," which means the same thing.
7. Killing Jack Bauer doesn’t make him dead. It
just makes him angry.
6. Popeye eats spinach and throws the can
away. Jack Bauer throws the spinach away and
eats the can.
5. Jack Bauer has been to Mars. That’s why
there’s no life on Mars.
Source: jackbauerfacts.com

36. 4. On Jack Bauer’s tax return, he has to claim
the entire world as his dependents.
Source: jackbauerfacts.com

37. 4. On Jack Bauer’s tax return, he has to claim
the entire world as his dependents.
3. Jack Bauer kills so many terrorists that at
one point, #5 on the world’s most wanted list
was a kid from Malaysia who downloaded the
movie “Dodgeball.”
Source: jackbauerfacts.com

38. 4. On Jack Bauer’s tax return, he has to claim
the entire world as his dependents.
3. Jack Bauer kills so many terrorists that at
one point, #5 on the world’s most wanted list
was a kid from Malaysia who downloaded the
movie “Dodgeball.”
2. Taco Bell used to close at midnight, until
Jack Bauer decided he wanted to have burritos
at 2 AM.
Source: jackbauerfacts.com

39. 4. On Jack Bauer’s tax return, he has to claim
the entire world as his dependents.
3. Jack Bauer kills so many terrorists that at
one point, #5 on the world’s most wanted list
was a kid from Malaysia who downloaded the
movie “Dodgeball.”
2. Taco Bell used to close at midnight, until
Jack Bauer decided he wanted to have burritos
at 2 AM.
1. Jack Bauer once lost reception on his cell
phone.
Source: jackbauerfacts.com

40. 4. On Jack Bauer’s tax return, he has to claim
the entire world as his dependents.
3. Jack Bauer kills so many terrorists that at
one point, #5 on the world’s most wanted list
was a kid from Malaysia who downloaded the
movie “Dodgeball.”
2. Taco Bell used to close at midnight, until
Jack Bauer decided he wanted to have burritos
at 2 AM.
1. Jack Bauer once lost reception on his cell
phone. 24 hours later, AT&T announced that it
would have “More Bars in More Places.”
Source: jackbauerfacts.com

41. How Jack Handles Criticism

42. No One is Above Reproach

43. How Jack Utilizes Technology

45. How Jack Utilizes Technology

46. Jack’s Intuition

47. Jack Completes His Mission

48. Think Like Jack!

49. For the actual presentation, this
slide featured a video countdown
from 5 to 0, styled just like the
countdown on 24, complete with
sound.
Unfortunately, this does not
translate well to SlideShare. So, in
place of that slide, we have this one.
Sorry

50. General Community Q&A
Interrogate Me!

51. Patrick O’Keefe
Owner, iFroggy Network
ifroggy.com
Author, “Managing Online Forums”
managingonlineforums.com
Blog: ManagingCommunities.com
Twitter: @iFroggy
Find Me Online