The document provides information about the IT Passport Examination (ITPE) which is a professional certification examination organized through collaboration between organizations in Southeast Asia. The examination is administered by the Information Technology Professionals Examination Council (ITPEC) which was established by member countries to standardize IT professional certifications and ensure they meet international standards. The examination consists of 100 multiple choice questions testing strategies, management, and technology topics over a 165 minute duration. Candidates must achieve an overall score of 60% or higher and 30% or higher in each subject area to pass.

1. ITPE Information
Briefing

2. IT Passport Examination (ITPE)
 IT Passport Examination เป การจัดสอบ ็น โดยความร่วมมือ
ขององค์กรใน ูม าค โดยมป ศ ไท ญ ่ น พ ่า มาเลเซ
ภ ิภ ี ระเท ย ่ป ม ี ีย
มองโกเลีย ฟ ิป ิ น และเวียดน ซงก่อตั้งเปน Information
ิ ล ป ส์ าม ึ่ ็
Technology Professionals Examination Council
(ITPEC) ใน การผลักดัน ้มการจัดสอบ
ให ี มาตรฐาน ชาชีพ ่ีไม ิง
วิ ท ่อ
ผลิตภ ฑ ห ป ท อมรับ ระดับ ูมภ โดยให น ยงาน แต่ละ
ัณ ์ใ ้เ ็ น ่ย
ี ใน ภ ิ าค ้ห ่ ว ใน
ป ศน รับ ิดชอบ ดสอบ ายใน ระเท โดยจะสอบ วัน
ระเท ้ัน ผ การจั ภ ป ศ ใน
เดียวกัน ้ังห และเปน อสอบ ดเดียวกัน ้ังห ้ัง 7 ป ศ
ท มด ็ ข้ ช่ ท มดท ระเท

3. ITPE Configuration of the Examination
 Exam Duration : 165 min
 100 Question
 88 short question
 12 medium question ( 3 question consisting of 4
sub-questions each)
 Pass Criteria
 Total Point 60 % or higher
 Point in each field 30% or higher

4. Scope of ITPE information
 Strategy (35%)  Technology (40%)
 Corporate and Legal  Basic Theory
 Management Strategy  Computer System
 System Strategy  Technical Element
 Management (25%)  Human
Interfaces
 Development  Multimedia
Technique  Databases
 Project Management  Networks &
 Service Management Security

5. STRATEGY

6. Corporate Activities
 Corporate Philosophy
 Corporate Objective
 medium or long-term goal
 Corporate Social Responsibility (CSR)

7. Management Resource
 Management resources within the context of
business management refer to
 People - Human Resource
 Materials - assets
 Money - Finances
 Information – Information Management

8. Business Management
 “PDCA” (Plan, Do, Check, Act) cycle is a
fundamental approach for business
management that involves the execution of a
four-step cycle to continuously improve product
quality and work.

9. Organizational structure
Function Organization
Hierarchical Organization
Project Organization Division Organization

10. Operation
 Various kinds of charts and diagrams are used
to analyse,solve, and improve work issues.
Matrix Diagram
Matrix Data Analysis
Grantt chart

11. Operation – Z graph

12. Operation – chart and diagram
Arrow Diagram / PERT Chart
Radar Chart
Scatter diagram

13. Operation – chart and diagram
Pie chart
Line Chart

14. Legal Affairs
 Rights - Rights to protect the use & ownership
 Copyright – rule for protection author's work from
publication
 Trademark – protect company logo & product name
 Patent - Methodology to creation something

15. Software License
 Software License - The right to use software,
and is granted by the software maker to the
purchaser
 Software is protected under the Copyright Act.
 License Agreement – Agreement to using software
 Type of Software License
 Propitiatory Software
 Freeware / Shareware
 OpenSource Software

16. Type of Software
 Propitiatory Software
 Purchase Software
 Freeware / Shareware
 Free to use
 Feature limit or time limit (Shareware)
 OpenSource Software
 Free to use
 Free of charge / Freedom to use
 Open source code

17. Standard Organization
 ISO (international Organization for
Standardization)
 ISO9000
 ISO14000
 IEEE (Institute of Electrical and Electronics
Engineers)
 Lan standard 802.xx
 802.3 Ethernet Lan
 802.11 Wireless Lan

18. Barcode
3D Barcode / QR Code

19. SWOT Analysis
 Analyse Strengths, Weaknesses, Opportunities,
Threats

20. PPM (Product Portfolio Management)

21. Business execution organization
 CEO (Chief Executive Officer)
 The “CEO” is responsible for management as the
company’s representative.
 COO (Chief Operating Officer)
 Under the CEO, the “COO” is responsible for business
operation.
 CIO (Chief Information Officer)
 The “CIO” has the highest responsibility concerning
information.
 CFO (Chief Financial Officer)
 The “CFO” is responsible for financial affairs such as
procurement of funds and financial administration.

22. M&A (Mergers and Acquisitions)

23. Tech use in Business
 POS – 7Eleven
 IC chip – Credit Card
 RFID – MRT
 Electronic money – Smart Purse
 GPS – Tracking System

24. E-Business
 Electronic commerce (EC)
 commercial activities using networks with only a
small amount of investment by cutting the costs
associated.
 Type of EC
 CtoC – Customer to Customer
 BtoC - Business to Customer
 BtoB – Business to Business

25. Typical Modeling
 E-R Diagram
 relationship between data using “entities” and
“relationships.” Entities and relationships have
several characteristics called “attributes.”
 Data Flow Diagram (DFD)
 The flow of operations as a flow of data
 Unified Model Language (UML)
 visual language for modeling that standardizes the
conceptual components used in the development
and specification decision stage

26. E-R Diagram

27. Data Flow Diagram

28. groupware
 Groupware to operation in business
 E-Mail
 Bulletin Board System (BBS) also web board
 Video Conferencing
 Chat
 Weblog - also know as Blog
 Social Network Service (SNS)

29. Management

30. Software Development Life Cycle

31. System Design

32. Development
 Programing / Coding
 Unit testing / White box test

33. Testing
 Testing is a process
for confirming
program and system
quality.


34. Software Development models
 Typical Model
 Waterfall model
 Spiral model
 Prototyping model
 New Method
 Agile method
 Xtream Programming (XP)
 Pair Programming
 Scrum

35. Waterfall model

36. Spiral model

37. Prototyping model

38. Agile method
 Agile is a group of
software development
methodologies
 It promotes adaptive
planning, evolutionary
development and
delivery; time boxed
iterative approach
and encourages rapid
and flexible response
to change

39. Pair Programming
 agile software development technique in which
two programmers work together at one
workstation
 Programmers being like as the pilot and copilot
on an air plane
 1+1 > 2

40. Xtreme Programming
 Light-Weighted Methodology
 Focus on development stage
 Dev & change by user comment

41. Scrum

42. Project management
 Project manager organize and managing
resources to achieve specific goals

43. IT Service management
 ITIL - framework of know-how, best
approaches, best practices, etc. designed to
create a successful business utilizing IT
services.
 ITIL is “de facto standard” of IT service
management.

44. Technology

45. Basic theory
 numeral system
 base 2 (Binary) 0,1
 base 8 (Octal) 0,1,2,3,4,5,6,7
 base 10 (Decimal) 0,1,2,3,4,5,6,7,8,9
 base 16 (Hexadecimal)
0,1,2,3,4,5,6,7,8,9,A,B,C,D,E,F

46. Convert numerical base
 Base 10 → Base 2
 346 = 256+64+16+8
512 256 128 64 32 16 8 4 2 1
1 1 1 1 1
 Binary = 101011010

47. Convert numerical base
 Base 2 → Base 8
 Binary = 101011010
 Split 3 digit = 101 011 010
 Octal = 532
 Base 2 → Base 16
 Binary = 101011010
 Split 4 digit = 1 0101 1010
 Hexadecimal = 15A

48. Logic Expression

49. Computer Units
 A “bit” is the smallest unit of data which can be
handled by a computer (written as 'bit' or 'b')
 Units
 8bit = 1Byte
 1024Byte = 1KiloByte(KB)
 1024KB = 1MegaByte(MB)
 1024MB = 1GigaByte(GB)
 1024GB = 1TeraByte (TB)
 1024TB = 1PetaByte(PB)

50. Computer Units
 Time units

51. Analog / Digital
 Analog  Digital

52. A/D Conversion
 1. Sampling  3. Encoding
 2.Quantization  4. Coded to Digital

53. Character Set Encoding
 ASCII – ANSI character standard
 Use 7bit for each alphanumeric, character and
symbol and 1bit for parity bit
 TIS620 – Thai character set Standard
 Unicode – ISO Code standard
 Use for multi-language code
 2 – 3 Bytes per 1character

54. Character Set

55. Data Structure
 Variable
 Temporaly to store data
 X = 10 + 1; X is a temp to store 10+1

56. Data Structure
 Arrays

57. Linked Lists

58. Stack / Queues
 Stack
 LIFO
 Push n' Pop
 Queues
 FIFO
 Enqueue n' Dequeue

59. Flow chart
 Flowchart  Flowchart symbol

60. Flow chart & Pseudo code
 Flowchart  Pseudo code
start;
input time;
if time <= 16 then
echo “He is in school”;
else
if time => 19 then
echo “He is at home”;
else
echo “He is in Playground”;
stop;

61. Programming
 Programming  Type of Compiler
 Machine code  Compiler
 Assembly C , C++
 C, C++, Delphi, Basic,
 Interpreter
Cobol, Fortan PHP, ASP,
Python , ruby
 JAVA, .net,
python,PHP
 just-in-time compiler
JAVA , .net
 SQL
 HTML , XML

62. Language processor
 Compiler
 Compile from Source code to binary program
 Compile all source and warning errors
 Interpretor
 Compile Source to binary line by line
 Stop compile when it's errors

63. Language processor
 JIT Compiler
 Compile source to p-code (portable code) like as
java call “byte code”
 Interprete by p-code by VM on each platform like as
JVM or .net runtime

64. Markup Language
 Markup Language used to write logical
structures in text by means of tags. A “logical
structure” affects textual and graphical layout,
character appearance (written format), and
other elements. Through the use of tags, they
embed control characters into text to express
information related to details such as layout,
character embellishment, and hyperlinks. Two
typical examples of markup languages are
“HTML” and “XML.”

65. HTML

66. Computer Component

67. CPU
 Clock frequency
 Cyclical signals to coordinate the timing of
operation
 clock frequency is indicated in “Hz (Hertz)”
 Bus width
 Internal bus
 path of transmission used to exchange data
inside CPU
 External bus (Front Side Bus)
 Path to connect and exchange with external
device such as VGA, PCI Device

68. CPU Type
 Type of CPU
 CISC – Complex Instruction Set Computer
 Also call x86 Architecture
 Intel , AMD
 RISC – Reduce Instruction Set Computer
 Sun Spark
 IBM Power
 ARM Processor

69. Memory
 device that is used to store programs and data
required for processing in the operation of a
computer
 Also referred to as “main memory”

70. ROM – Read Only Memory
 Non – volatile memory
 Most used as Read-only memory
(ROM,EPROM)
 Computer Bios
 Embedded systems
 Mobile ROM
 Use as storage data like as Flash
memory(EEPROM)
 Compact Flash , SD/MMC, Memory Stick
 Flash Drive, Solid State Device (SSD)

71. RAM – Random Access Memory
 Volatile memory
 Use for main memory or cache
 Type of RAM
 Static RAM – CPU cache
 Dynamic RAM – DDR2, DDR3 RAM

72. Cache memory

73. Storage Media

74. Harddisk / Floppy disk

75. Optical Disc
 CD Rom / CD-RW
 DVD Rom / Combo Drive(DVD Rom+CD-RW)
 650-700 MB
 DVD-RAM, DVD±RW
 4.7 GB (single layer) or 8.5 GB (dual layer)
 Blu-ray Drive
 25 GB (single layer) or 50 GB (dual layer)

76. Flash Memory

77. Computer Interface
 Connected
 RS-323C – Serial port 25/9 pin
 USB port
 IEEE1394 / Firewire / i.link
 SCSI
 SAS
 ATA
 SATA

78. Input Device
 Keyboard
 Mouse
 Trackball
 Touchpad
 Pointing stick
 Digitizer
 Touch panel

79. Image input device
 Scanner
 Image
 OCR (Optical Character Reader)
 OMR (Optical Mark Reader)
 Barcode Reader
 Digital Camera
 Image
 QR Code

80. Other input device
 Sound input device
 Microphone
 Handwriting character input device
 Pen mouse
 Magnetic card reader
 IC Chip card reader

81. Output Device
 Display
 CRT
 LCD/LED
 OLED
 Printer
 Inkjet
 Laser
 Dot Matrix
 Themal transfer

82. Wireless Interface
 IrDA – infrared communication
 Bluetooth
 Wifi / Wireless Lan
 HSPA / 3G

83. Type of PC
Desktop
 Tower
 All in one
Mobility
 Laptop / Notebook
 Netbook
 Tablet
 Phone Device

84. Processing Model
 Centralized
 Distributed

85. Processing method
 Interactive  Real-time
 Game  ATM
 Word Processor  Reserve ticket
 Batch
 Report profit to Center

86. Operating System
 OS is Software to communicate from user and
machine
 OS is a system software.
 OS working
 Memory Management
 Resource Management
 File Management
 User Management
 Task Management

87. Operating System

88. Operating System
 Desktop
 MS-Dos
 Windows family (7/vista/xp/me/98/95)
 OSX (MacOS)
 Linux (Ubuntu, Fedora)
 Server
 Unix (FreeBSD, Solaris, HP-UX)
 Linux (Redhat, Slackware, SuSe)
 Windows Server family(2008,2003,2000)

89. Open Source Software
 OSS is an software
 Free of charge
 Freedom to use
 Open Source have a license
 GPL
 Apache

90. Free of OSS
 Fredom to use OSS

91. OSS Software
 OS – Ubuntu, Fedora
 Web Browser – Firefox
 Office – OpenOffice, Libre Office
 E-mail client – Thunderbird
 Image Edit – Gimp
 Web Server – Apache
 Ftp – filezilla
 Chat - pidgin

92. Multimedia
 Image  Compression data
 Jpg , png , tiff ,raw file  Zip
 Video  Rar
 mpg, mpeg2,  tar
mp4,divx, wmv,flv,  tar.gz
mov,mkv  tar.bz2
 Audio
 mp3, wma,
aac,m4a,flac

93. Color represent

94. Network
 Network is a form of using multiple computers
by connecting
 Network used for
 Sharing resource
 Data
 Storage Device
 Printer
 Exchange information
 Data , Video, chat, email

95. Network topology

96. Type of Network
 Local Area Network  Internet
 Wide Area Network

97. Network
OSI TCP/IP
Model Model

98. Service port
 HTTP Port 80
 FTP Port 21
 SSH Port 22
 SMTP Port 25
 MySQL Port 3306

99. Network Device
 Ethernet Card / Lan  Wireless lan card
Card /Wifi card

100. Network Device
 Hub / Switch

101. Network Device
 Router

102. Internet Communication Line

103. Internet Protocol (IP)
 “IP” is a protocol that corresponds to the
network layer (Layer 3) in the OSI model.
Common functions of IP are “addressing” and
“routing.”
 IP Address

104. IP Address
 Public IP is IP assign by internic (THNIC in
thailand) use to connect to internet
 Private IP is IP reserve for use for local. Such
as LAN in company.
 Subnet is a prefix to separate Network and
Host number for IP
 Class A 255.0.0.0
 Class B 255.255.0.0
 Class C 255.255.255.0

105. IP Range
 Public IP
 Class A 1.0.0.0 - 127.255.255.255
 Class B 128.0.0.0 - 191.255.255.255
 Class C 192.0.0.0 – 223.255.255.255
 Private IP
 Class A 10.0.0.0 - 10.255.255.255
 Class B 172.16.0.0 - 172.31.255.255
 Class C 192.168.0.0 - 192.168.255.255

106. Domain Name System
 A “domain name”
uses a combination of
characters to
represent an IP
address
 DNS is a method to
mapping between
domain name and ip
address to connected
on internet

107. DDOsAttacking
 Port scan
 Password crack
 Stepping stone /
Zombie machine
 Dos Attack / Email
bomb

108. Computer Virus
 Type of virus infection  Virus infection from
 Boot sector virus net
 Program virus  Trojan horse
 Macro virus  Worm
 Spyware
 Malware
 Adware

109. Encryption

110. Encryption
 Caesar Codes
 Caesar Codes is letter substitution
plaintext: CAESAR
ciphertext: PNRFNE
rotation of 13 character

111. Asymetric encryption

112. Digital Signature

113. Authentication
 Traditional authentication
 UserID / Password
 Biometric authentication
 Fingerprint
 Vein
 Face
 Retina/Iris