The document summarizes an ITIL (2011) Foundation exam taken by Zamir Salim Gori. It shows the exam included 8 units with a total of 40 questions. Zamir scored 34 out of 40 marks to pass the exam. The highest scoring units were Processes with 15 marks and Generic Concepts and Definitions with 4 marks. The lowest scoring unit was Technology and Architecture with 0 marks.