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It applications
This document discusses five principal IT applications used in business: 1) Transaction processing systems record and manage a company's routine operations. 2) Knowledge management systems analyze transaction data to make it more useful for managers. 3) Expert systems and artificial intelligence can diagnose problems, suggest solutions, and learn like humans. 4) Enterprise resource planning systems coordinate all functional activities to improve operations and integration. 5) E-commerce systems facilitate business-to-business and business-to-customer trade online.
It applications
- 1. IT Applications By: JennaMorrissette BUS/210 with Tomeka Prescott 07/11/2012
- 2. Five Principle Applications Usedin Business Transaction processing systems Knowledge management systems Expert system and artificial intelligence Enterprise resource planning systems E-commerce systems
- 3. Transaction processing systems Transaction TP systems are the processing systems is “backbone” of a also known as TP systems company’s IT TP is designed to Responsible for all collect, record, and the basic manipulate the data information a related to a company needs to company’s routine, or day-to-day operate. operations.
- 4. Knowledge Management Systems Also known as KM Systems Analyzes the information collected from the TP system then filters and analyzes it to make it more useful to managers. The communication between KM and TP is through codes Another aspect of KM is that it has to be able to extract information from the mass of data the company’s TP system collects every day
- 5. Expert system &Artificial Intelligence An expert system is an advanced IT system that can- I. reason through the information captured by a company’s TP and KM systems II. recognize and diagnose patterns, problems, or issues related to that information 1. suggest solutions for those problems and issues Artificial Intelligence is an IT system that reasons and learns like a human being
- 6. Enterprise resource planning systems Also known as ERP multimodal applications software packages that coordinate all of a company’s functional activities. ERP systems- 1. help individual functions improve their operations 2. improve the integration between functions
- 7. E-commerce systems A trade that takes place between companies, between companies and individual customers, using IT and the Internet Business to Business (B2B) –an industry-specific trading platform set up to connect buyers and sellers on the internet or Business to Customer (B2C)-A trade that takes place between a company and customer
- 8. References- Chapter9- InformationTechnology & E- Commerce: Managing Information, Knowledge, and Business Relationships. McGraw, 2007
Editor's Notes
- #4 In the human resource management (HRM) function, a TP system is used to enter employee records like their personal data, employment history, and performance evaluations as well as process their pay and benefits.
- #5 KM systems are especially important in service organizations that use IT Consultants.
- #6 A third component of expert systems—the ability to suggest solutions to problems—that distinguishes them from ordinary KM systems. This is called“artificial intelligence.”
- #7 Choosing and designing an ERP system to improve the way a company operates is one of the biggest challenge’s facing today’s CIOs.
- #8 To participate in a B2B marketplace,companies agree to use the same software standard.