This document provides guidelines for communications related to a program called PROGRAM NAME. It outlines goals for communications, including eliminating redundancy and improving teamwork. It details an approval process and standard conventions for language (English UK) and branding. It also provides guidance on written communications, PowerPoint presentations, and electronic communications like email and scheduling. Meeting types and a communications matrix are included as well. The overall intent is to enhance communication between program participants through consistent and standardized communications.
This document provides a communication plan for a Department of Transportation project. It outlines the project team members and their roles and responsibilities regarding communication. It describes the communication process, including the types of communication, frequency, and responsible parties. It also provides general information on document maintenance and references. The overall purpose is to capture how communications will be managed throughout the project life cycle.
This document is a project charter for replacing the company's current DIMS application with OpenWells. It provides an overview of the project, which aims to implement OpenWells before the end of 2006 due to the vendor discontinuing support for DIMS. The charter describes the opportunity to improve the user interface, data management, reporting and security with OpenWells. Stakeholders like field engineers and office personnel will require training on the new system. The charter also includes a risk matrix and outlines the project scope, objectives, approach and organization.
Resume_Tomas_Bernard_EN_2014_Selected_Profiles_No_Client_NamesTomas Bernard
Tomas Bernard has over 10 years of experience as a Cognos/TM1 consultant, solution architect, and trainer. He has led many complex implementations and training engagements for global companies. His main strengths are effective communication, adapting training to audiences, and leveraging past implementation experience to benefit clients.
Corporate digital communication july 2020 CIM ASSIGNMENTS suren
1. The document is a front sheet for submitting an assignment that includes details such as the candidate's CIM membership number, module title, and declaration statements regarding plagiarism, original work, and consent for the assignment to be used for dissemination purposes if accepted.
2. It requires the candidate to confirm they have followed CIM policies on word count, plagiarism, and collusion. It also includes a checklist for the candidate to confirm they have followed formatting and presentation requirements.
3. In 3 sentences or less, the document provides instructions for candidates submitting an assignment to the CIM, requiring them to fill out contact and assignment details, confirm they have followed academic policies, and include a checklist to
This chapter discusses defining the scope and structure of a project. It covers 5 steps: 1) defining the project scope, 2) establishing priorities, 3) creating a work breakdown structure (WBS), 4) integrating the WBS with the organizational structure, and 5) coding the WBS for information systems. The WBS breaks down the project into deliverables, work packages, and schedules. It is integrated with the organizational breakdown structure to assign responsibilities to groups.
This document highlights several Oracle Primavera sessions and events taking place at the COLLABORATE conference, including keynotes on the Primavera investment and roadmap, sessions on Primavera Contract Management and Enterprise Project Portfolio Management, a Q&A with Primavera executives, and a welcome meeting for the Oracle Primavera Special Interest Group. It also notes the Primavera support clinic and that conference content will be available on the PrimaveraSIG website beginning May 1st.
Dialog Axiata is Sri Lanka's largest mobile network operator. It was evaluated how Dialog communicates digitally with key stakeholders - employees, customers, and shareholders. Employees rated Dialog's internal communications highly, though room for improvement exists in areas like feedback and an internal social platform. Customer communications were rated moderately, with opportunities to improve personalization, transparency, and authenticity. Shareholder communications were the lowest rated, indicating a need for Dialog to establish a common digital platform to better engage internationally-based shareholders. Overall, Dialog can strengthen stakeholder relationships and corporate reputation by focusing communications more on existing digital channels like social media and establishing new channels for different stakeholder groups.
The document summarizes an interview between Ron Johnson and Carl Knoblock about financing a small business. Carl recommends that the first step to securing a loan is creating a business plan to demonstrate the marketing plan, financing needs, and management structure. He notes that organizations like SCORE and Small Business Development Centers provide help with business plans. Carl describes SBA's primary 7a loan program and other options like SBA Express loans. The 504 loan program is also outlined, which provides long-term, fixed rate financing for equipment and real estate.
This document provides a communication plan for a Department of Transportation project. It outlines the project team members and their roles and responsibilities regarding communication. It describes the communication process, including the types of communication, frequency, and responsible parties. It also provides general information on document maintenance and references. The overall purpose is to capture how communications will be managed throughout the project life cycle.
This document is a project charter for replacing the company's current DIMS application with OpenWells. It provides an overview of the project, which aims to implement OpenWells before the end of 2006 due to the vendor discontinuing support for DIMS. The charter describes the opportunity to improve the user interface, data management, reporting and security with OpenWells. Stakeholders like field engineers and office personnel will require training on the new system. The charter also includes a risk matrix and outlines the project scope, objectives, approach and organization.
Resume_Tomas_Bernard_EN_2014_Selected_Profiles_No_Client_NamesTomas Bernard
Tomas Bernard has over 10 years of experience as a Cognos/TM1 consultant, solution architect, and trainer. He has led many complex implementations and training engagements for global companies. His main strengths are effective communication, adapting training to audiences, and leveraging past implementation experience to benefit clients.
Corporate digital communication july 2020 CIM ASSIGNMENTS suren
1. The document is a front sheet for submitting an assignment that includes details such as the candidate's CIM membership number, module title, and declaration statements regarding plagiarism, original work, and consent for the assignment to be used for dissemination purposes if accepted.
2. It requires the candidate to confirm they have followed CIM policies on word count, plagiarism, and collusion. It also includes a checklist for the candidate to confirm they have followed formatting and presentation requirements.
3. In 3 sentences or less, the document provides instructions for candidates submitting an assignment to the CIM, requiring them to fill out contact and assignment details, confirm they have followed academic policies, and include a checklist to
This chapter discusses defining the scope and structure of a project. It covers 5 steps: 1) defining the project scope, 2) establishing priorities, 3) creating a work breakdown structure (WBS), 4) integrating the WBS with the organizational structure, and 5) coding the WBS for information systems. The WBS breaks down the project into deliverables, work packages, and schedules. It is integrated with the organizational breakdown structure to assign responsibilities to groups.
This document highlights several Oracle Primavera sessions and events taking place at the COLLABORATE conference, including keynotes on the Primavera investment and roadmap, sessions on Primavera Contract Management and Enterprise Project Portfolio Management, a Q&A with Primavera executives, and a welcome meeting for the Oracle Primavera Special Interest Group. It also notes the Primavera support clinic and that conference content will be available on the PrimaveraSIG website beginning May 1st.
Dialog Axiata is Sri Lanka's largest mobile network operator. It was evaluated how Dialog communicates digitally with key stakeholders - employees, customers, and shareholders. Employees rated Dialog's internal communications highly, though room for improvement exists in areas like feedback and an internal social platform. Customer communications were rated moderately, with opportunities to improve personalization, transparency, and authenticity. Shareholder communications were the lowest rated, indicating a need for Dialog to establish a common digital platform to better engage internationally-based shareholders. Overall, Dialog can strengthen stakeholder relationships and corporate reputation by focusing communications more on existing digital channels like social media and establishing new channels for different stakeholder groups.
The document summarizes an interview between Ron Johnson and Carl Knoblock about financing a small business. Carl recommends that the first step to securing a loan is creating a business plan to demonstrate the marketing plan, financing needs, and management structure. He notes that organizations like SCORE and Small Business Development Centers provide help with business plans. Carl describes SBA's primary 7a loan program and other options like SBA Express loans. The 504 loan program is also outlined, which provides long-term, fixed rate financing for equipment and real estate.
Project management methodologies change over time but one element of all projects always remains important - Project Charter. Here I am sharing a template for a medium to large implementation project type of project, for example SAP system implementation.
This document provides an overview of the CMGT 410 course which focuses on project planning and implementation. It outlines the individual and team assignments for each of the 5 weeks. The assignments involve developing various project management artifacts like a project proposal, charter, schedule, budget, evaluation plan, and comparison of project management models. The document describes the requirements and deliverables for each assignment.
You need to submit the term project you had selected in Module 1. .docxjeffevans62972
You need to submit the term project you had selected in Module 1. The purpose of the project is to give you an opportunity to apply what you have learned in the course.
A project management plan is a document that is used to guide and control a project. It includes a project overview, structure, processes, requirements, risk, schedule, deliverables and budget.
Use the headings provided in textbook Chapter 4, Section Project Management Plan Contents (Pages 161-164) to create a project management plan for the term project you have chosen.
Include the Project Charter and Project Scope Statement in the Appendix.
Your work should be submitted in a Word document, 8-12 pages in length (including the appendices), typed in double-space, in 10- or 12-point Arial or Times New Roman font. The page margins on the top, bottom, left side, and right side should be 1 inch each. You should use the APA guidelines for writing and citations
Choose a topic from ‘http://behaviouralfinance.net/’.
A. Write a 6 to 8 page paper on the subject.
B. Construct a 10-minute presentation and present your topic to the class.
C. All assignments are due on the last day of the course.
Outline of a ‘research project’:
Section 1: Theory
In section 1 of your document, you should examine where, when, and by who your particular research topic was conceived and what it ‘looked’ like at that time. Your research should include the seminal work that laid the foundation for your topic.
Section 2: Present
In section 2 of your document, you should examine how the theoretical base of your topic has evolved over time. The objective here is to bring your topic to the present and engage in research related to recent articles published on this topic.
Section 3: Application
In section 3 of your document, you should find some way to apply this theoretical base to a business case / scenario. How does this topic affect us, influence us? How can we leverage our knowledge of this topic to make better business decisions? Is your topic ‘empirical’, can you construct an analysis to test it?
Running head: M7A1 - PROJECT MANAGEMENT PLAN
1
M7A1 - PROJECT MANAGEMENT PLAN
2
M7A1 - Project Management Plan
[Student Name]
IT 390
Professor Charles Snead
[Current Date]
Project Management Plan
Project Name: [name of project]
Project Description: [one paragraph description of the project]
Business Justification: [one paragraph describing the business need for the project]
Project Manager and Key Stakeholders
Name
Role
Position
Contact Information
Required Deliverables:
· [the deliverables, in bullet form]
Key Definitions and Acronyms
· [project-specific definitions of terms and acronyms, in bullet form]
Project Staffing:
· [staffing requirements for the team]
Organizational Charts
· [org chart of stakeholders and team members]
Project Responsibilities:
· [responsibilities of key stakeholders, in bullet form]
Management Objectives:
· [management objective.
[Insert project title, e.g. Cosmo Inc.”] Project Scope State.docxgerardkortney
[Insert project title, e.g. “Cosmo Inc.”]: Project Scope Statement[Insert learner name]Capella UniversityProject Scope Statement
Note: Any work not explicitly included in the Project Scope Statement is implicitly excluded from the project.
Project Name
Prepared By
Date
(MM/DD/YYYY)Version History (insert rows as needed):VersionDateComments
1.0
1. Executive Summary
Provide below a brief overview of this project (for example, project purpose and justification).
Note: In any instance where there is a discrepancy between the Project Charter and the Project Scope Statement, the latter is considered authoritative.2. Business Objectives2.1 Product Description (
Solution
)
2.2 Business Objectives
3. Project Description
For each area below, provide sufficient detail to define this project adequately.3.1 Project Scope
Includes (list deliverables):
Does not include:
3.2 Dependencies (External and Internal)
3.3 Assumptions
3.4 Constraints
4. Project MilestonesTarget Date
Project Start
Project Complete
5. Project Approach
Briefly describe how each of the following will be handled. Provide links to relevant documents as appropriate. 5.1 Change Management
5.2 Communication Management
5.3 Quality Management
5.4 Resource Management
5.5 Critical Success Factors
5.6 Risk Management
5.7 Project Organization
6. AuthorizationsThe Project Scope Statement is approved by the:
Project Sponsor
Project Manager
Project performance baseline changes will be approved by the:
Project Sponsor
Project Manager
Project deliverables will be approved and accepted by the:
Project Sponsor
Key Stakeholders
7. Project Scope Statement ApprovalProject Name
Project Manager
The purpose of this document is to provide a vehicle for documenting the initial planning efforts for the project. It is used to reach a satisfactory level of mutual agreement between the Project Manager and the Project Sponsors and Owners with respect to the objectives and scope of the project before significant resources are committed and expenses incurred.
I have reviewed the information contained in this Project Scope Statement and agree:NameRoleSignatureDate
The signatures above indicate an understanding of the purpose and content of this document by those signing it. By signing this document, they agree to this as the formal Project Scope Statement document.
References
2
PM5018 Business Case
PM5018 Business CaseCosmo, Inc.
Cosmo, Inc. is a leader in the development and distribution of wearable technology, including fitness coaching, nutritional coaching, and lifestyle advising products. The company holds a 33-percent market share in the wearable technology category. After doing marketing analysis, senior leadership realizes the onset of competition could negatively impact future earnings.
CEO and President Harold Living tells his leadership Cosmo, Inc. needs a new marketing strategy to not only increase market share but to maintain current le.
Programme start up document - Optimised Programme Methodology Simon Misiewicz
Optimise-GB provides you with a free template for the programme start up document. This is the first phase of a three phased programme methodology. This document is based on MSP, Lean and Six Sigma programme methodologies. The key difference and unique perspective for this methodology is that the programme never closes down but focuses on continuous improvement. This document reduces the number of documents that can often lead to confusion as identified in a number of methodologies. The document sets the reason for the programme in regards to operational strategies, objectives and balanced scorecard reporting. As with most programme management methodologies, the document focuses on the now (Current state / as is) again the future (to be / future state). There are several inbuilt excel templates to boot including objectives weighting mechanisms, SIPOC flow diagrams and business cases. The programme start up phase leads into the Programme Improvement plan, which identifies a number of initiatives to be authorised within the project portfolio. The third and final document in this methodology is the programme delivery report, another template, that reports back on the progress made against the strategic goals. Please contact me should you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
The document provides five different templates for project status reports that can be used to summarize and communicate project status to stakeholders and management. The templates include a periodic progress summary report, a report focusing on major task completion, a report measuring work plan progress, a presentation format for management meetings, and a multiple project status summary. Regular status reports help ensure transparency of a project's status and issues while keeping management informed to enable effective decision making.
VoIP Implementation WBSTask NameDurationStart DateEnd DatePredeces.docxjessiehampson
VoIP Implementation WBSTask NameDurationStart DateEnd DatePredecessors% CompleteStatusAssigned ToCommentsStartFinishCritical1. Intiation14d10/02/1910/15/1999%CompleteJevin 1.1 Recommendation & evaluation3d10/02/1910/04/19100%CompletedJenny 1.2 Project chart Deveelopment2d10/05/1910/06/19100%CompletedJenny 1.3 Outline of deliverable2d10/07/1910/08/19100%CompletedMark 1.4 Stakeholders analysis3d10/09/1910/11/194100%CompletedJoe 1.5 Charter signed by Authority4d10/12/1910/15/1995%In ProgressJoe2. Planning22d10/16/1911/07/19 2.1 Make a scope management2d10/16/1910/17/190%Not StartedJudy 2.2 Design the project team4d10/18/1910/21/090%Not StartedMolly 2.3 Intial meeting to boost the project3d10/22/1910/24/190%Not StartedMolly 2.4 Development of project plan2d10/25/1910/26/19130%Not StartedJudy 2.4.1 Create the schedules2d10/27/1910/28/190%Not StartedAlex 2.4.2 Analysis the critical path3d10/29/1911/01/190%Not StartedAlex 2.5 Submission of Project plan4d11/02/1911/05/190%Not StartedTim 2.6 Approval for project Plan2d11/06/1911/07/19120%Not StartedTiana3. Designing20d11/08/1911/27/19 3.1 Meeting to boost the team2d11/08/1911/09/190%Not StartedMandy 3.2 Verify the user requirements3d11/10/1911/12/190%Not StartedMandy 3.3 Designing of system4d11/13/0911/16/190%Not StartedKathy 3.4 procurement of software and hardware3d11/17/1911/19/190%Not StartedKathy 3.5 Installation of development system2d11/20/1911/21/190%Not StartedTim 3.6 Initiate testing3d11/22/1911/24/190%Not StartedHarry 3.7 Installation of live system2d11/25/1911/26/19200%Not StartedHarry 3.8 Training of users1d11/27/1911/27/190%Not StartedTiana4. Control20d11/28/1912/18/19 4.1 Management of Project4d11/28/1912/01/190%Not StartedMolly 4.2 Meetings to track the status of the meeting4d12/02/1912/05/190%Not StartedMolly 4.3 Risk management8d12/06/1912/13/190%Not StartedManoj 4.4 Updation of project management plan5d12/14/1912/18/190%Not StartedMandy5. Closing11d12/19/1912/29/19 5.1 Audit procurement4d12/19/1912/22/190%Not StartedAlisha 5.2 Updating and revision of documents2d12/23/1912/24/19300%Not StartedPrem 5.3 Update records and files2d12/25/1912/26/190%Not StartedHari 5.4 Receive the acceptance formally1d12/27/1912/27/190%Not StartedJames 5.5. Archieve Documents and files2d12/28/1912/29/190%Not StartedJames
Comments
Running Head: PROJECT PLAN-BUSINESS REQUIRMENT DOCUMENT 1
PROJECT PLAN-BUSINESS REQUIRMENT DOCUMENT 21
Project Plan-Business Requirement Document
CIS 599 Graduate Info Systems Capstone
Abstract
After finishing project plan inception with introduction Docume ...
This document provides a lessons learned report for a project to implement Oracle <Client Name> for a client to support their recruiting and onboarding processes. The summary identifies strong communication, managing scope changes, user testing, and involvement of local and corporate resources as success factors. Primary challenges included effective communication with corporate, project documentation management, resource commitment, and project management. Recommendations include encouraging strong communication between globally dispersed teams, having consistent user participation throughout the project, and managing scope, risks, and issues in a timely manner.
This project plan outlines the purpose, background, goal, objectives, scope, assumptions, constraints, deliverables, stakeholders, success measures, budget, resources, schedule, dependencies, risks, and issues for an upcoming project. Key activities and deliverables that are in and out of scope are defined. The plan provides guidance on executing and managing the work of the project team.
The document is the agenda for a project management class covering various topics including: defining project management terms and characteristics, discussing project management life cycles and roles, and having group activities on agile, risk, and procurement management issues. The instructor will cover traditional project management, levels of project management, project management life cycles, and roles and responsibilities of team members. Groups will discuss challenges in agile, risk, and procurement management as they relate to their own organizations.
This chapter discusses project scope management and describes key processes like scope planning, definition, verification and control. It explains how to create a work breakdown structure and scope management plan. Guidelines are provided for developing scope statements, preventing scope creep, and using software to assist with project scope management.
IT 520 Final Project Guidelines and Rubric Overview .docxchristiandean12115
IT 520 Final Project Guidelines and Rubric
Overview
The final project for this course is the creation of a communication framework and training plan.
As businesses incorporate more and more technology into daily operations, information technology (IT) professionals are tasked with not only solving technology
problems and providing excellent technical services, but communicating effectively to a wide variety of audiences. The purpose of communication is to
perpetuate brilliant ideas, bring change, and solve problems in any discipline, but within the realm of IT, it takes on a particular twist. Your final project for this
course concerns critiquing and adapting existing technical communications to ensure necessary information is successfully delivered to target audiences, while
developing a framework from which IT professionals can approach technical communications to a variety of audiences.
Throughout the final project, you will be utilizing the case study (BOLDFlash: Cross-Functional Challenges in the Mobile Division) and the artifact documents
(located in the Assignment Guidelines and Rubrics folder in Blackboard) for all milestones related to the final project.
The project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final
submissions. These milestones will be submitted in Modules Two, Four, and Seven. The final submission will occur in Module Nine.
This assessment will assess your mastery with respect to the following course outcomes:
Integrate effective collaboration and communication strategies into technical enterprise solutions and communications plans
Establish conceptual frameworks for planning and specific guidelines for communicating technical information to multiple stakeholders
Evaluate existing technical communications for the extent to which they effectively communicate necessary information to end users
Adapt technical communications to successfully meet the needs of various target audiences
Scenario
When promoted to the new vice president of BOLDFlash’s Mobile Division, specializing in high-tech storage components for electronic devices, Roger Cahill
understood very clearly that his top priority was to get the struggling division back on track. As he started in on the job, he soon realized that problems with
technical communications were a major cause of the division’s other problems. Rapid sales growth, reorganization of the division itself, the vast number of
products, and the fast pace of new product development had all increased the challenges of effective communication between division teams and with
suppliers, partners, and customers.
As the just-hired director of technical communications for the Mobile Division, you must analyze the current state of technical communications within the
company. In your first days on the job, you have learned that there are no formattin.
Department of TransportationProject NameOrganizational Cha.docxsalmonpybus
Department of Transportation
Project Name
Organizational Change Management Plan
Project ID:
Division, Program Name
Prepared by:
Date:
Template Revision History
Revision History
Revision #
Date of Release
Owner
Summary of Changes
1.0
8/2009
ETID - PMO
Initial Release of Caltrans Organizational Change Management Plan template
Remove template revision history and insert Organizational Change Management Plan revision history.
Template Revision Approvals
Name
Role
Date
Insert Project Approvals here.
Template Instructions:
This template is color coded to differentiate between boilerplate language, instructions, sample language, and hyperlinks. In consideration of those reviewing a black and white hard copy of this document, we have also differentiated these sections of the document using various fonts and styles. The details are described below. Please remove the template instructions when the document is finalized.
Standard boilerplate language has been developed for this management plan. This language is identified in black Arial font and will not be modified without the prior approval of the Enterprise Technology Investment Division (ETID) Project Management Office (PMO). If the project has identified a business need to modify the standard boilerplate language, the request must be communicated to the PMO for review.
Instructions for using this template are provided in blue Times New Roman font and describe general information for completing this management plan. All blue text should be removed from the final version of this plan.
Sample language is identified in red italic Arial font. This language provides suggestions for completing specific sections. All red text should be replaced with project-specific information and the font color replaced with black text.
Hyperlinks are annotated in purple underlined Arial text and can be accessed by following the on-screen instructions. To return to the original document after accessing a hyperlink, click on the back arrow in your browser’s toolbar. The “File Download” dialog box will open. Click on “Open” to return to this document.
Table of Contents
11.Introduction
11.1Purpose
11.2Organizational Change Management Planning
11.3Principles of Organizational Change Management
21.4Translating Organizational Change Management Principles into a Structured Approach
21.5References
21.5.1External References
31.5.2Project Centralized Repository Document
31.6Glossary and Acronyms
31.7Document Maintenance
32.Organizational Change Management Participants Roles and Responsibilities
32.1Organizational Change Manager
42.2Lead Organizational Change Evaluator
42.3Organizational Change Management Team Members
52.4Change Management Stakeholder
52.5Project Training Coordinator –
52.6Departmental Roles
53.Organizational Change Management Scope
63.1Communication/Stakeholder Objectives
74.Analysis of Job/Workflow impact
85.Marketing Organizational Change
95.1Engaging Stakeholders in the Progress of the Pro.
CN*NOW (CNW) is one of the largest manufacturer of outdoor manufacturer of furniture for domestic and commercial use. It records huge turnover but is not able to reflect it in the bottom-line. It is because of this reason in this report we proposed the introduction of ERP so as to improve the profitability of the company. Besides these ERP solutions’ objective is to ensure that the data streams amongst each internal trade while managing affiliations, or "touch focuses", to the partners. ERP solutions works on a blended bag of computer gear’s and network arrangements, Regardless of the course of action, generally ERP solutions use a simple database to hold information from various trades and which can be used by different customers utilizing some means
Project Plan For A Project Management ProjectMary Stevenson
Here are the key steps for the induction program project plan:
1. Define project objectives - Clearly state what the project aims to achieve.
2. Develop project schedule - Create a timeline that outlines all tasks and their deadlines.
3. Assign roles and responsibilities - Designate project manager and team member roles.
4. Create communication plan - Determine how the team will communicate status and issues.
5. Develop budget - Estimate costs for all project activities and materials.
6. Identify risks - Anticipate potential challenges and have contingency plans.
7. Plan evaluations - Determine how the project and team performance will be assessed.
8. Get sign-off - Obtain final approval
Assignment 3Risk Management and Effective Communication Plannin.docxdanielfoster65629
Assignment 3:
Risk Management and Effective Communication Planning
Due Week 8 and worth 140 points
Imagine that you have been asked to participate as a project manager for a website renovation project for a clothing department store. The Website will be mobile-user friendly and will target global customers to expand business overseas. The scope requires your project team to decompose the project into the following phases: design a sample Website, attain consensus on the design from upper management, develop the Website, test the Website functionality, and transition Web services to the new Website. A project of this magnitude carries many risks. For instance, the marketing department has a habit of adding requirements and requesting features toward the end of the project.
System network administrators have expressed their concerns for cyberattacks and other cyberthreats that are prevalent across the industry. The IT Operations team also has provided feedback and is worried about having enough bandwidth for the additional global visitors who will now be accessing the Website.
For this assignment, you will be expected to develop a risk management plan and assist in coordinating communications amongst the project stakeholders.
Write a three to five (3-5) page paper in which you:
Develop a risk assessment using the table format below to:
Select at least two (2) risks that could take place for each phase of the project which includes:
Designing a sample Website
Attaining consensus on the design from upper management
Developing the Website
Testing the Website functionality
Transitioning Web services to the new Website
Identify a risk owner and his / her role in the project.
Describe a strategy for managing each risk.
Describe the response to the risk.
Identify the resources that would be required to provide a risk response plan.
Note:
Document the risk assessment by using the following table format.
Risk Management Plan
Risk
Category
Risk
Owner / Role
Strategy for Managing Risk
Response
Resources Required
Designing a sample Website
Attaining consensus on the design from upper management
Developing the Website
Testing the Website functionality
Transitioning Web services to the new Website
Consider the following communication requirements:
The project manager will need to present the project status to executive management on a weekly basis. The project manager will need to provide a written status report to the Chief Financial Officer on a monthly basis.
The Website manager will be notified via email on all Web services requests required for the project. Request notifications will include time constraints and impacts, which will identify the urgency of the request for service.
The project team will have weekly update / status meetings to review completed tasks and determine current work priorities. Minutes will be produced from all meetings.
The project manager will provide the project sponso.
WFP Specialist Assignment_ JD Business AnalystSyed Younus
The document describes a Business Analyst role with WFP to develop a service catalogue mapping WFP client interactions and services. The 4-month project involves gathering requirements, analyzing processes, and translating requirements into a structured online tool. The analyst will work closely with a core team and technical developer to design the tool architecture and content structure, ensure requirements are met, support testing, and propose a roll out process. The ideal candidate has experience defining and analyzing business requirements, designing online tools, and project management. Fluency in English is required with knowledge of French and Italian preferred. The starting date is November 2010.
The document discusses planning a soccer tournament project. It lists major deliverables such as a sponsor list, field locations, team schedules, rewards, merchandise design, and logistics. A Work Breakdown Structure would help develop the work and responsibility structure by breaking the project into smaller, more manageable elements. In an initial meeting, members discussed issues like hiring referees, securing field locations from colleges, setting entry fees, obtaining sponsors for prizes, and clarifying rewards. Developing a WBS would help address the confusion and inputs from the meeting to better organize the project.
RUNNING HEAD Customer Care Website Implementation1Customer .docxjoellemurphey
RUNNING HEAD: Customer Care Website Implementation
1
Customer Care Website Implementation
27
Customer Care Website Implementation
Table of Contents
4Executive Summary
4Integration Management
4Project Scope Statement:
5Project Scope Justification:
5Project Success:
5Functional Area Interfaces
6Project Team Members and Roles:
6Project Team Reporting Structure:
7Project Deliverables:
7Project Closure Information
9Scope Management
9Scope Definition
9Work Breakdown Structure
9Time/Schedule Management
9Activity List
12Project Milestones:
12Project Cost Management
14Project Quality Management
14Project Deliverable Quality Requirements
14Project Deliverable Quality Monitoring
15Project Deliverable Quality Reporting
15Project Deliverable Quality Discrepancy Decisions
15Project Human Resource Management
15Resource Analysis
17Resource(s) Doing the Most Work
17Alternative Resource Assignments
17Resource Gap Analysis
17Optimization:
18Communications Management
18Project Team Communications
19Project Team Conflict Resolution
20Project Information to Monitor
20How to Collect Project Information
20Frequency for Project Information Collection
21Project Status Information and Recipients
21Plan and Take Adaptive Action
21Methods to Analyze the Impact of the Status Information
21Process/Procedures to Make Decisions that Affect the Project Schedule and Budget
22People Who Will Be Involved in Making Project Status Decisions
22Method to Communicate Project Status Decisions
23Project Risk Management
23Risk Management Plan:
25Procurement Management
25Conclusion
26References
Executive Summary
In this project we intend to streamline and enhance our customer’s user experience for his or her support related needs after or before a purchase have been made. Currently we only support a customer over the phone. At peak hours, this causes line congestion and long wait time for our customers resulting in dip in customer satisfaction level. The creation of a customer care website will allow our company to engage with the customer at multiple points including telephone which we already do. 90% of the calls we log are for general questions or are mostly order related which might not require a call in case a portal is available. This projects aims to create a customer care portal mentioned above for better customer satisfaction.
Over the last three years, our annual sales and revenues have almost tripled. While a phone support option was initially sufficient, peak hour service provision has become problematic. In case we want to go along with our existing support model, we would require to at least double our voice support specialist strength. This would result in additional recurring expenses for the company towards employee salary and equipment. The project should be able to address this issue as well and enable the company to achieve better operational excellence. Enhancement to the website will also be possible and will help us to align better with our customers.
Integrat ...
The document provides instructions on setting up a Facebook application using Ruby on Rails, including signing up for a Facebook developer account, configuring application settings like the API key and secret, and integrating the application into Facebook using features like the profile page, news feed, and notifications. It also gives an overview of key Facebook development technologies like the Facebook API, FBML, and FBJS and how to get started accessing user data and authentication using the Facebooker gem.
The document provides a list of keyboard shortcuts for various editing, running, debugging, refactoring, Rails, navigation, live templates/snippets, search/replace, usage search, version control/local history, and general functions in RubyMine. It includes shortcuts for code completion, commenting code, selecting code blocks, running and debugging code, navigating files and symbols, and performing common refactoring operations. The shortcuts are intended to help users quickly access actions and functionality within the RubyMine integrated development environment.
Project management methodologies change over time but one element of all projects always remains important - Project Charter. Here I am sharing a template for a medium to large implementation project type of project, for example SAP system implementation.
This document provides an overview of the CMGT 410 course which focuses on project planning and implementation. It outlines the individual and team assignments for each of the 5 weeks. The assignments involve developing various project management artifacts like a project proposal, charter, schedule, budget, evaluation plan, and comparison of project management models. The document describes the requirements and deliverables for each assignment.
You need to submit the term project you had selected in Module 1. .docxjeffevans62972
You need to submit the term project you had selected in Module 1. The purpose of the project is to give you an opportunity to apply what you have learned in the course.
A project management plan is a document that is used to guide and control a project. It includes a project overview, structure, processes, requirements, risk, schedule, deliverables and budget.
Use the headings provided in textbook Chapter 4, Section Project Management Plan Contents (Pages 161-164) to create a project management plan for the term project you have chosen.
Include the Project Charter and Project Scope Statement in the Appendix.
Your work should be submitted in a Word document, 8-12 pages in length (including the appendices), typed in double-space, in 10- or 12-point Arial or Times New Roman font. The page margins on the top, bottom, left side, and right side should be 1 inch each. You should use the APA guidelines for writing and citations
Choose a topic from ‘http://behaviouralfinance.net/’.
A. Write a 6 to 8 page paper on the subject.
B. Construct a 10-minute presentation and present your topic to the class.
C. All assignments are due on the last day of the course.
Outline of a ‘research project’:
Section 1: Theory
In section 1 of your document, you should examine where, when, and by who your particular research topic was conceived and what it ‘looked’ like at that time. Your research should include the seminal work that laid the foundation for your topic.
Section 2: Present
In section 2 of your document, you should examine how the theoretical base of your topic has evolved over time. The objective here is to bring your topic to the present and engage in research related to recent articles published on this topic.
Section 3: Application
In section 3 of your document, you should find some way to apply this theoretical base to a business case / scenario. How does this topic affect us, influence us? How can we leverage our knowledge of this topic to make better business decisions? Is your topic ‘empirical’, can you construct an analysis to test it?
Running head: M7A1 - PROJECT MANAGEMENT PLAN
1
M7A1 - PROJECT MANAGEMENT PLAN
2
M7A1 - Project Management Plan
[Student Name]
IT 390
Professor Charles Snead
[Current Date]
Project Management Plan
Project Name: [name of project]
Project Description: [one paragraph description of the project]
Business Justification: [one paragraph describing the business need for the project]
Project Manager and Key Stakeholders
Name
Role
Position
Contact Information
Required Deliverables:
· [the deliverables, in bullet form]
Key Definitions and Acronyms
· [project-specific definitions of terms and acronyms, in bullet form]
Project Staffing:
· [staffing requirements for the team]
Organizational Charts
· [org chart of stakeholders and team members]
Project Responsibilities:
· [responsibilities of key stakeholders, in bullet form]
Management Objectives:
· [management objective.
[Insert project title, e.g. Cosmo Inc.”] Project Scope State.docxgerardkortney
[Insert project title, e.g. “Cosmo Inc.”]: Project Scope Statement[Insert learner name]Capella UniversityProject Scope Statement
Note: Any work not explicitly included in the Project Scope Statement is implicitly excluded from the project.
Project Name
Prepared By
Date
(MM/DD/YYYY)Version History (insert rows as needed):VersionDateComments
1.0
1. Executive Summary
Provide below a brief overview of this project (for example, project purpose and justification).
Note: In any instance where there is a discrepancy between the Project Charter and the Project Scope Statement, the latter is considered authoritative.2. Business Objectives2.1 Product Description (
Solution
)
2.2 Business Objectives
3. Project Description
For each area below, provide sufficient detail to define this project adequately.3.1 Project Scope
Includes (list deliverables):
Does not include:
3.2 Dependencies (External and Internal)
3.3 Assumptions
3.4 Constraints
4. Project MilestonesTarget Date
Project Start
Project Complete
5. Project Approach
Briefly describe how each of the following will be handled. Provide links to relevant documents as appropriate. 5.1 Change Management
5.2 Communication Management
5.3 Quality Management
5.4 Resource Management
5.5 Critical Success Factors
5.6 Risk Management
5.7 Project Organization
6. AuthorizationsThe Project Scope Statement is approved by the:
Project Sponsor
Project Manager
Project performance baseline changes will be approved by the:
Project Sponsor
Project Manager
Project deliverables will be approved and accepted by the:
Project Sponsor
Key Stakeholders
7. Project Scope Statement ApprovalProject Name
Project Manager
The purpose of this document is to provide a vehicle for documenting the initial planning efforts for the project. It is used to reach a satisfactory level of mutual agreement between the Project Manager and the Project Sponsors and Owners with respect to the objectives and scope of the project before significant resources are committed and expenses incurred.
I have reviewed the information contained in this Project Scope Statement and agree:NameRoleSignatureDate
The signatures above indicate an understanding of the purpose and content of this document by those signing it. By signing this document, they agree to this as the formal Project Scope Statement document.
References
2
PM5018 Business Case
PM5018 Business CaseCosmo, Inc.
Cosmo, Inc. is a leader in the development and distribution of wearable technology, including fitness coaching, nutritional coaching, and lifestyle advising products. The company holds a 33-percent market share in the wearable technology category. After doing marketing analysis, senior leadership realizes the onset of competition could negatively impact future earnings.
CEO and President Harold Living tells his leadership Cosmo, Inc. needs a new marketing strategy to not only increase market share but to maintain current le.
Programme start up document - Optimised Programme Methodology Simon Misiewicz
Optimise-GB provides you with a free template for the programme start up document. This is the first phase of a three phased programme methodology. This document is based on MSP, Lean and Six Sigma programme methodologies. The key difference and unique perspective for this methodology is that the programme never closes down but focuses on continuous improvement. This document reduces the number of documents that can often lead to confusion as identified in a number of methodologies. The document sets the reason for the programme in regards to operational strategies, objectives and balanced scorecard reporting. As with most programme management methodologies, the document focuses on the now (Current state / as is) again the future (to be / future state). There are several inbuilt excel templates to boot including objectives weighting mechanisms, SIPOC flow diagrams and business cases. The programme start up phase leads into the Programme Improvement plan, which identifies a number of initiatives to be authorised within the project portfolio. The third and final document in this methodology is the programme delivery report, another template, that reports back on the progress made against the strategic goals. Please contact me should you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
The document provides five different templates for project status reports that can be used to summarize and communicate project status to stakeholders and management. The templates include a periodic progress summary report, a report focusing on major task completion, a report measuring work plan progress, a presentation format for management meetings, and a multiple project status summary. Regular status reports help ensure transparency of a project's status and issues while keeping management informed to enable effective decision making.
VoIP Implementation WBSTask NameDurationStart DateEnd DatePredeces.docxjessiehampson
VoIP Implementation WBSTask NameDurationStart DateEnd DatePredecessors% CompleteStatusAssigned ToCommentsStartFinishCritical1. Intiation14d10/02/1910/15/1999%CompleteJevin 1.1 Recommendation & evaluation3d10/02/1910/04/19100%CompletedJenny 1.2 Project chart Deveelopment2d10/05/1910/06/19100%CompletedJenny 1.3 Outline of deliverable2d10/07/1910/08/19100%CompletedMark 1.4 Stakeholders analysis3d10/09/1910/11/194100%CompletedJoe 1.5 Charter signed by Authority4d10/12/1910/15/1995%In ProgressJoe2. Planning22d10/16/1911/07/19 2.1 Make a scope management2d10/16/1910/17/190%Not StartedJudy 2.2 Design the project team4d10/18/1910/21/090%Not StartedMolly 2.3 Intial meeting to boost the project3d10/22/1910/24/190%Not StartedMolly 2.4 Development of project plan2d10/25/1910/26/19130%Not StartedJudy 2.4.1 Create the schedules2d10/27/1910/28/190%Not StartedAlex 2.4.2 Analysis the critical path3d10/29/1911/01/190%Not StartedAlex 2.5 Submission of Project plan4d11/02/1911/05/190%Not StartedTim 2.6 Approval for project Plan2d11/06/1911/07/19120%Not StartedTiana3. Designing20d11/08/1911/27/19 3.1 Meeting to boost the team2d11/08/1911/09/190%Not StartedMandy 3.2 Verify the user requirements3d11/10/1911/12/190%Not StartedMandy 3.3 Designing of system4d11/13/0911/16/190%Not StartedKathy 3.4 procurement of software and hardware3d11/17/1911/19/190%Not StartedKathy 3.5 Installation of development system2d11/20/1911/21/190%Not StartedTim 3.6 Initiate testing3d11/22/1911/24/190%Not StartedHarry 3.7 Installation of live system2d11/25/1911/26/19200%Not StartedHarry 3.8 Training of users1d11/27/1911/27/190%Not StartedTiana4. Control20d11/28/1912/18/19 4.1 Management of Project4d11/28/1912/01/190%Not StartedMolly 4.2 Meetings to track the status of the meeting4d12/02/1912/05/190%Not StartedMolly 4.3 Risk management8d12/06/1912/13/190%Not StartedManoj 4.4 Updation of project management plan5d12/14/1912/18/190%Not StartedMandy5. Closing11d12/19/1912/29/19 5.1 Audit procurement4d12/19/1912/22/190%Not StartedAlisha 5.2 Updating and revision of documents2d12/23/1912/24/19300%Not StartedPrem 5.3 Update records and files2d12/25/1912/26/190%Not StartedHari 5.4 Receive the acceptance formally1d12/27/1912/27/190%Not StartedJames 5.5. Archieve Documents and files2d12/28/1912/29/190%Not StartedJames
Comments
Running Head: PROJECT PLAN-BUSINESS REQUIRMENT DOCUMENT 1
PROJECT PLAN-BUSINESS REQUIRMENT DOCUMENT 21
Project Plan-Business Requirement Document
CIS 599 Graduate Info Systems Capstone
Abstract
After finishing project plan inception with introduction Docume ...
This document provides a lessons learned report for a project to implement Oracle <Client Name> for a client to support their recruiting and onboarding processes. The summary identifies strong communication, managing scope changes, user testing, and involvement of local and corporate resources as success factors. Primary challenges included effective communication with corporate, project documentation management, resource commitment, and project management. Recommendations include encouraging strong communication between globally dispersed teams, having consistent user participation throughout the project, and managing scope, risks, and issues in a timely manner.
This project plan outlines the purpose, background, goal, objectives, scope, assumptions, constraints, deliverables, stakeholders, success measures, budget, resources, schedule, dependencies, risks, and issues for an upcoming project. Key activities and deliverables that are in and out of scope are defined. The plan provides guidance on executing and managing the work of the project team.
The document is the agenda for a project management class covering various topics including: defining project management terms and characteristics, discussing project management life cycles and roles, and having group activities on agile, risk, and procurement management issues. The instructor will cover traditional project management, levels of project management, project management life cycles, and roles and responsibilities of team members. Groups will discuss challenges in agile, risk, and procurement management as they relate to their own organizations.
This chapter discusses project scope management and describes key processes like scope planning, definition, verification and control. It explains how to create a work breakdown structure and scope management plan. Guidelines are provided for developing scope statements, preventing scope creep, and using software to assist with project scope management.
IT 520 Final Project Guidelines and Rubric Overview .docxchristiandean12115
IT 520 Final Project Guidelines and Rubric
Overview
The final project for this course is the creation of a communication framework and training plan.
As businesses incorporate more and more technology into daily operations, information technology (IT) professionals are tasked with not only solving technology
problems and providing excellent technical services, but communicating effectively to a wide variety of audiences. The purpose of communication is to
perpetuate brilliant ideas, bring change, and solve problems in any discipline, but within the realm of IT, it takes on a particular twist. Your final project for this
course concerns critiquing and adapting existing technical communications to ensure necessary information is successfully delivered to target audiences, while
developing a framework from which IT professionals can approach technical communications to a variety of audiences.
Throughout the final project, you will be utilizing the case study (BOLDFlash: Cross-Functional Challenges in the Mobile Division) and the artifact documents
(located in the Assignment Guidelines and Rubrics folder in Blackboard) for all milestones related to the final project.
The project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final
submissions. These milestones will be submitted in Modules Two, Four, and Seven. The final submission will occur in Module Nine.
This assessment will assess your mastery with respect to the following course outcomes:
Integrate effective collaboration and communication strategies into technical enterprise solutions and communications plans
Establish conceptual frameworks for planning and specific guidelines for communicating technical information to multiple stakeholders
Evaluate existing technical communications for the extent to which they effectively communicate necessary information to end users
Adapt technical communications to successfully meet the needs of various target audiences
Scenario
When promoted to the new vice president of BOLDFlash’s Mobile Division, specializing in high-tech storage components for electronic devices, Roger Cahill
understood very clearly that his top priority was to get the struggling division back on track. As he started in on the job, he soon realized that problems with
technical communications were a major cause of the division’s other problems. Rapid sales growth, reorganization of the division itself, the vast number of
products, and the fast pace of new product development had all increased the challenges of effective communication between division teams and with
suppliers, partners, and customers.
As the just-hired director of technical communications for the Mobile Division, you must analyze the current state of technical communications within the
company. In your first days on the job, you have learned that there are no formattin.
Department of TransportationProject NameOrganizational Cha.docxsalmonpybus
Department of Transportation
Project Name
Organizational Change Management Plan
Project ID:
Division, Program Name
Prepared by:
Date:
Template Revision History
Revision History
Revision #
Date of Release
Owner
Summary of Changes
1.0
8/2009
ETID - PMO
Initial Release of Caltrans Organizational Change Management Plan template
Remove template revision history and insert Organizational Change Management Plan revision history.
Template Revision Approvals
Name
Role
Date
Insert Project Approvals here.
Template Instructions:
This template is color coded to differentiate between boilerplate language, instructions, sample language, and hyperlinks. In consideration of those reviewing a black and white hard copy of this document, we have also differentiated these sections of the document using various fonts and styles. The details are described below. Please remove the template instructions when the document is finalized.
Standard boilerplate language has been developed for this management plan. This language is identified in black Arial font and will not be modified without the prior approval of the Enterprise Technology Investment Division (ETID) Project Management Office (PMO). If the project has identified a business need to modify the standard boilerplate language, the request must be communicated to the PMO for review.
Instructions for using this template are provided in blue Times New Roman font and describe general information for completing this management plan. All blue text should be removed from the final version of this plan.
Sample language is identified in red italic Arial font. This language provides suggestions for completing specific sections. All red text should be replaced with project-specific information and the font color replaced with black text.
Hyperlinks are annotated in purple underlined Arial text and can be accessed by following the on-screen instructions. To return to the original document after accessing a hyperlink, click on the back arrow in your browser’s toolbar. The “File Download” dialog box will open. Click on “Open” to return to this document.
Table of Contents
11.Introduction
11.1Purpose
11.2Organizational Change Management Planning
11.3Principles of Organizational Change Management
21.4Translating Organizational Change Management Principles into a Structured Approach
21.5References
21.5.1External References
31.5.2Project Centralized Repository Document
31.6Glossary and Acronyms
31.7Document Maintenance
32.Organizational Change Management Participants Roles and Responsibilities
32.1Organizational Change Manager
42.2Lead Organizational Change Evaluator
42.3Organizational Change Management Team Members
52.4Change Management Stakeholder
52.5Project Training Coordinator –
52.6Departmental Roles
53.Organizational Change Management Scope
63.1Communication/Stakeholder Objectives
74.Analysis of Job/Workflow impact
85.Marketing Organizational Change
95.1Engaging Stakeholders in the Progress of the Pro.
CN*NOW (CNW) is one of the largest manufacturer of outdoor manufacturer of furniture for domestic and commercial use. It records huge turnover but is not able to reflect it in the bottom-line. It is because of this reason in this report we proposed the introduction of ERP so as to improve the profitability of the company. Besides these ERP solutions’ objective is to ensure that the data streams amongst each internal trade while managing affiliations, or "touch focuses", to the partners. ERP solutions works on a blended bag of computer gear’s and network arrangements, Regardless of the course of action, generally ERP solutions use a simple database to hold information from various trades and which can be used by different customers utilizing some means
Project Plan For A Project Management ProjectMary Stevenson
Here are the key steps for the induction program project plan:
1. Define project objectives - Clearly state what the project aims to achieve.
2. Develop project schedule - Create a timeline that outlines all tasks and their deadlines.
3. Assign roles and responsibilities - Designate project manager and team member roles.
4. Create communication plan - Determine how the team will communicate status and issues.
5. Develop budget - Estimate costs for all project activities and materials.
6. Identify risks - Anticipate potential challenges and have contingency plans.
7. Plan evaluations - Determine how the project and team performance will be assessed.
8. Get sign-off - Obtain final approval
Assignment 3Risk Management and Effective Communication Plannin.docxdanielfoster65629
Assignment 3:
Risk Management and Effective Communication Planning
Due Week 8 and worth 140 points
Imagine that you have been asked to participate as a project manager for a website renovation project for a clothing department store. The Website will be mobile-user friendly and will target global customers to expand business overseas. The scope requires your project team to decompose the project into the following phases: design a sample Website, attain consensus on the design from upper management, develop the Website, test the Website functionality, and transition Web services to the new Website. A project of this magnitude carries many risks. For instance, the marketing department has a habit of adding requirements and requesting features toward the end of the project.
System network administrators have expressed their concerns for cyberattacks and other cyberthreats that are prevalent across the industry. The IT Operations team also has provided feedback and is worried about having enough bandwidth for the additional global visitors who will now be accessing the Website.
For this assignment, you will be expected to develop a risk management plan and assist in coordinating communications amongst the project stakeholders.
Write a three to five (3-5) page paper in which you:
Develop a risk assessment using the table format below to:
Select at least two (2) risks that could take place for each phase of the project which includes:
Designing a sample Website
Attaining consensus on the design from upper management
Developing the Website
Testing the Website functionality
Transitioning Web services to the new Website
Identify a risk owner and his / her role in the project.
Describe a strategy for managing each risk.
Describe the response to the risk.
Identify the resources that would be required to provide a risk response plan.
Note:
Document the risk assessment by using the following table format.
Risk Management Plan
Risk
Category
Risk
Owner / Role
Strategy for Managing Risk
Response
Resources Required
Designing a sample Website
Attaining consensus on the design from upper management
Developing the Website
Testing the Website functionality
Transitioning Web services to the new Website
Consider the following communication requirements:
The project manager will need to present the project status to executive management on a weekly basis. The project manager will need to provide a written status report to the Chief Financial Officer on a monthly basis.
The Website manager will be notified via email on all Web services requests required for the project. Request notifications will include time constraints and impacts, which will identify the urgency of the request for service.
The project team will have weekly update / status meetings to review completed tasks and determine current work priorities. Minutes will be produced from all meetings.
The project manager will provide the project sponso.
WFP Specialist Assignment_ JD Business AnalystSyed Younus
The document describes a Business Analyst role with WFP to develop a service catalogue mapping WFP client interactions and services. The 4-month project involves gathering requirements, analyzing processes, and translating requirements into a structured online tool. The analyst will work closely with a core team and technical developer to design the tool architecture and content structure, ensure requirements are met, support testing, and propose a roll out process. The ideal candidate has experience defining and analyzing business requirements, designing online tools, and project management. Fluency in English is required with knowledge of French and Italian preferred. The starting date is November 2010.
The document discusses planning a soccer tournament project. It lists major deliverables such as a sponsor list, field locations, team schedules, rewards, merchandise design, and logistics. A Work Breakdown Structure would help develop the work and responsibility structure by breaking the project into smaller, more manageable elements. In an initial meeting, members discussed issues like hiring referees, securing field locations from colleges, setting entry fees, obtaining sponsors for prizes, and clarifying rewards. Developing a WBS would help address the confusion and inputs from the meeting to better organize the project.
RUNNING HEAD Customer Care Website Implementation1Customer .docxjoellemurphey
RUNNING HEAD: Customer Care Website Implementation
1
Customer Care Website Implementation
27
Customer Care Website Implementation
Table of Contents
4Executive Summary
4Integration Management
4Project Scope Statement:
5Project Scope Justification:
5Project Success:
5Functional Area Interfaces
6Project Team Members and Roles:
6Project Team Reporting Structure:
7Project Deliverables:
7Project Closure Information
9Scope Management
9Scope Definition
9Work Breakdown Structure
9Time/Schedule Management
9Activity List
12Project Milestones:
12Project Cost Management
14Project Quality Management
14Project Deliverable Quality Requirements
14Project Deliverable Quality Monitoring
15Project Deliverable Quality Reporting
15Project Deliverable Quality Discrepancy Decisions
15Project Human Resource Management
15Resource Analysis
17Resource(s) Doing the Most Work
17Alternative Resource Assignments
17Resource Gap Analysis
17Optimization:
18Communications Management
18Project Team Communications
19Project Team Conflict Resolution
20Project Information to Monitor
20How to Collect Project Information
20Frequency for Project Information Collection
21Project Status Information and Recipients
21Plan and Take Adaptive Action
21Methods to Analyze the Impact of the Status Information
21Process/Procedures to Make Decisions that Affect the Project Schedule and Budget
22People Who Will Be Involved in Making Project Status Decisions
22Method to Communicate Project Status Decisions
23Project Risk Management
23Risk Management Plan:
25Procurement Management
25Conclusion
26References
Executive Summary
In this project we intend to streamline and enhance our customer’s user experience for his or her support related needs after or before a purchase have been made. Currently we only support a customer over the phone. At peak hours, this causes line congestion and long wait time for our customers resulting in dip in customer satisfaction level. The creation of a customer care website will allow our company to engage with the customer at multiple points including telephone which we already do. 90% of the calls we log are for general questions or are mostly order related which might not require a call in case a portal is available. This projects aims to create a customer care portal mentioned above for better customer satisfaction.
Over the last three years, our annual sales and revenues have almost tripled. While a phone support option was initially sufficient, peak hour service provision has become problematic. In case we want to go along with our existing support model, we would require to at least double our voice support specialist strength. This would result in additional recurring expenses for the company towards employee salary and equipment. The project should be able to address this issue as well and enable the company to achieve better operational excellence. Enhancement to the website will also be possible and will help us to align better with our customers.
Integrat ...
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This document provides software requirement specifications for a test case management application that synchronizes Outlook contacts with an IDoc database. It includes sections on the purpose and overview, exclusions and limitations, user characteristics, technology environment, functional requirements including installing the application, configuring it with Outlook, marking and unmarking contacts for synchronization, mapping contact fields, and synchronizing contacts. It also covers non-functional requirements such as performance, usability, security, and documentation.
This document provides software requirement specifications for a test case management application that synchronizes Outlook contacts with an IDoc database. It includes sections on the purpose and overview, exclusions and limitations, user characteristics, technology environment, functional requirements including installing the integration, configuring the application, marking and unmarking contacts for synchronization, mapping contact fields, and synchronizing contacts. It also covers non-functional requirements such as performance, usability, security, and documentation.
This document provides requirements for a test case management application that synchronizes Outlook contacts with an IDoc database. It includes sections on purpose and scope, general description of users and the technology environment, functional requirements including installing the integration, configuring with Outlook, marking contacts for sync, mapping fields between Outlook and IDoc, and synchronizing contacts, and non-functional requirements. The document defines the purpose, scope, users, interfaces, functions, behaviors, and quality attributes of the system.
The document provides requirements for a test case management application that syncs Outlook contacts with an IDoc database. It outlines the purpose, overview, exclusions, assumptions, dependencies, and acceptance criteria. It describes user characteristics, the technology environment including hardware, software and external interfaces. Functional requirements are organized by use cases for installing the application, configuring Outlook integration, marking contacts for sync, mapping contact fields, and synchronizing contacts. Non-functional requirements address performance, usability, security, audit trail, and other quality attributes.
This 3-slide PowerPoint document contains test data. Slide 1 indicates it is a PowerPoint 2007 document. Slides 2 and 3 both contain the label "Test Data", suggesting they hold sample or example information for testing purposes.
This 3-slide PowerPoint document contains test data. Slide 1 indicates it is a PowerPoint 2007 document. Slides 2 and 3 both contain the label "Test Data", suggesting they hold sample or example information for testing purposes.
2. LOGO Program Communications Plan
Document Control
Revision History
Date Version Description Author
Privacy Information
Document Owner
The primary contact for questions regarding this document is:
Owner
Phone:
Mobile:
Email:
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3. LOGO Program Communications Plan
Table of Contents
Document Control.....................................................................................................................2
Revision History..................................................................................................................2
Privacy Information..............................................................................................................2
Document Owner.................................................................................................................2
Table of Contents......................................................................................................................3
Communications Plan...............................................................................................................4
I.Overview.................................................................................................................................4
II.Goals......................................................................................................................................4
III.Success Factors...................................................................................................................4
IV.Outline of Communications...................................................................................................5
V.Approval Process..................................................................................................................5
VI.Standard Conventions..........................................................................................................5
Language............................................................................................................................5
VII.EMO Contacts.....................................................................................................................5
Organizational Chart(s).......................................................................................................5
Contacts List........................................................................................................................5
VIII.Written Communications.....................................................................................................6
Written Communications.....................................................................................................6
IX.PowerPoint Presentations....................................................................................................6
PPT Template.....................................................................................................................6
X.Branding................................................................................................................................6
XI.Electronic Communications..................................................................................................7
Email...................................................................................................................................7
Calendar Scheduling...........................................................................................................7
Telephone Conferences......................................................................................................9
XII.Communications Action.......................................................................................................9
XIII.Approval Process................................................................................................................9
XIV.Project Feedback Mechanisms..........................................................................................9
Feedback.............................................................................................................................9
XV.Meetings..............................................................................................................................9
XVI.Meetings Chart.................................................................................................................10
XVII.Communications Matrix...................................................................................................11
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4. LOGO Program Communications Plan
Communications Plan
I. Overview
The Intent of the Communications Plan is to provide standard guidelines for
communications throughout the Engagement Management Office (EMO), partners,
and all aspects of project engagement for the PROGRAM NAME. Effective
communication between program participants is expected to be enhanced through
the use of these standards.
This document is to serve as the basic for communications for the Engagement
Management Office (EMO) as well as future projects that might arise from
PROGRAM NAME.
II. Goals
The intent of the Communications Plan is to provide standard guidelines for
communications
The purpose of the communication plan is to allow for the achievement of the
following goals:
• Eliminate redundancy
• Create understanding
• Gain support
• Reduce the impact of organizational complexity
• Provide consistent communications
• Improve teamwork
• Achieve measurable results
• Improve morale
• Build consensus
• Integrate communications efforts
• Target messages to appropriate audience
III. Success Factors
The success of this Communications Plan is contingent upon the following:
• Delivery of timely and accurate information to the appropriate recipient(s) in the
proper format
• Effective use of technology to deliver information
• Communication of project status in a consistent format to all stakeholders
• Maintenance of close contact with stakeholders throughout the project
• Stakeholder feedback and reporting of issues and concerns to the EMO
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5. LOGO Program Communications Plan
IV. Outline of Communications
(REVISE AS NEEDED) Human resource integration in conjunction with a Transition can be a
contentious topic if not handled correctly. It involves a change in the way the people have
been doing things, and often affects people who have a long standing relationship with
“customer groups” or and cannot be transitioned without some level of by in both on the part
of the affected personnel and other stakeholders.
The HR Communications Plan is a joint effect of XXXX Transition team and the Customer and
should reflect the real needs of the organization undergoing transition. Items to be
considered include:
i. Week 1 – Notification of affected employees by customer
ii. Week 2 – Inventes and Customer introduction and townhall meeting with customer
HR reps
iii. Week 3 – Affected Employee interviews
iv. Week 4 – HR integration plan presented to customer based upon current staffing and
future needs based upon validation of Due Diligence findings and employee skills
v. Week 5 – Start weekly communication to affected employees from Inventes team
vi. Week 6 – Offers extended to employees
vii. Week 7 – Weekly communication to employees
viii. Week 8 – Offers accepted
ix. Week 9 – Employee orientation and training
x. Week 10 Employee Transfer and service assumption
V. Approval Process
This area should include the approval processes regarding each item in the HR
Communications Plan.
VI. Standard Conventions
Language
REVISE AS NEEDED English (UK) will be the standard language format for all
documents.
VII. EMO Contacts
Organizational Chart(s)
(see current Functional Organisation Chart)
Contacts List
(see current BPMAP Contacts List)
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6. LOGO Program Communications Plan
VIII. Written Communications
Written Communications
Written communication should be prepared using the Document Management (see:
BPMA.EMO.DocumentManagement.20050617.Inventes.CEJ.vX01) standards.
Written communications should generally be prepared using standard Microsoft
document formats (Word, Excel, Powerpoint, Visio, and Project) and be prepared in
A4 format.
NOTE: MS Office 2000 versions should be used to ensure accessibility
IX. PowerPoint Presentations
PPT Template
When preparing PPT presentations, please use the BPMAP PowerPoint Template
(see current BPMAP PPT Template )
X. Branding
Branding consideration for BMPAP will seek to identify the project, without specifically
identifying the constituent partners, which may change, over time.
Branding will include specific naming for the project – Business Partnership Model
Asia Pacific (BPMAP) and a simple logo.
Logo (Full Size):
LOGO
Logo (Half Size):
LOGO
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7. LOGO Program Communications Plan
Logo (Half Size without wording):
LOGO
XI. Electronic Communications
Electronic communications, including email, calendars, and scheduling, should
primarily be communicated in a manner that allows for date-time registration.
Email
Email should include appropriate subject headers that indicate the content of the
email and whether specific actions (i.e. “for approval” , “urgent”) are needed.
Attachments:
E-mail attachments should included standard Microsoft Documents and should be
limited in size to under 3Mb When possible, if access to a file can be accomplished
via the web – or if it is in a shared repository of the program – then a logical link or
URL for the file should be included rather than the file itself.
Subject Field Convention:
The subject field should include BPMAP and the document name along with “For
Approval” “Urgent” “For Review”, etc. as needed
Emails should include a standard disclaimer as part of the signature:
Disclaimer:
“This email is confidential and intended only for the use of the individual or entity
named above and may contain information that is privileged. If you are not the
intended recipient, you are notified that any dissemination, distribution or copying of
this email is strictly prohibited. If you have received this email in error, please notify
us immediately by return email or telephone and destroy the original message. Thank
you.”
Copies:
All BPMAP Email communications should be copied to the following boxes:
CC:CUSTOMER EMO Box -
CC: Inventes EMO Box -
Zipped Files:
If sending zipped files via toCUSTOMER, please append with .eds.zip to ensure that
they can pass through the firewall.
Calendar Scheduling
Outlook/Exchange should be used when scheduling calendars. The appropriate
required invitees and optional invitees should be indicated, along with the location of
the event and method of communicating (i.e. telephone bridge) for those unable to
attend.
Time Zones should be listed for both Sidney (SADT) and Hong Kong (HKT)
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8. LOGO Program Communications Plan
NOTE: Prior to scheduling meetings, meeting rooms, conferencing equipment, and
projects should be scheduled, as needed.
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9. LOGO Program Communications Plan
Telephone Conferences
In general, a telephone bridge will be established for each meeting.
Conference Access:
Participant Passcode:190081
Conference Access:
Local – City: +number
National toll free - city number
NOTE: If only 1 person is dialing a speaker phone should be used instead of setting
up a bridge.
XII. Communications Action
Communications action planning will utilise an agreed on format to transmit all
communications items that arise as a result of either planned or ad hoc meetings.
This plan will identify, as a minimum, the following:
• Date communication item/need was identified
• Date item was assigned to Subject Matter Expert;
• Description of item;
• Subject Matter Expert assigned to implement solution;
• Date issue was corrected and closed.
XIII. Approval Process
After a formal communications process is agreed, Inventes will update any changes
on a monthly basis after reviewing changes with CUSTOMER. Approval processes
will be determined based on the type of communication.
XIV. Project Feedback Mechanisms
Feedback
The following feedback is expected during this project:
TBD
XV. Meetings
Meetings in XXXXXXXXXXXX will generally be held at regularly scheduling times and
locations.
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10. LOGO Program Communications Plan
XVI. Meetings Chart
Group Required Attendees Optional Attendees Location Frequency Tele. Proj.
Group or Team Name, name, name, name,
name
Name, name Location Weekly - Tuesdays
10:30-12:00 (SADT)
X X
Group or Team Name, name, name, name,
name
Name, name Location Weekly – Tuesdays
1:30-3:30 (SADT)
Next meeting 12-Jul
X X
Group or Team Name, name, name, name,
name
Name, name Location Weekly – Wednesdays
11:00-1:00 (SADT)
X X
Group or Team Name, name, name, name,
name
Name, name Location Weekly - Thursdays
11:30-1:30 (SADT)
X X
Group or Team Name, name, name, name,
name
Name, name Location Weekly - Thursdays
2:00-4:00 (SADT)
X X
Group or Team Name, name, name, name,
name
Name, name Location Weekly – Tuesdays
12:00-2:00 (SADT)
X X
Group or Team Name, name, name, name,
name
Name, name Location Weekly – Wednesdays
2:00-4:00 (SADT)
X X
Name in Bold = Chair
X = required
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Location Address
Location Address
Location Address
Location Address
Location Address
11. LOGO Program Communications Plan
XVII. Communications Matrix
ID Communication Item Deliverable Purpose Frequency Audience Owner Distribution
Approvals (if
required)
1 Document Deliverable Purpose Weekly TBD Fname Lname Teams,
Groups
Team, Individual
2 Document Deliverable Purpose Weekly TBD Fname Lname Teams,
Groups
Team, Individual
3 Document Deliverable Purpose Weekly TBD Fname Lname Teams,
Groups
Team, Individual
4 Document Deliverable Purpose Weekly TBD Fname Lname Teams,
Groups
Team, Individual
5 Document Deliverable Purpose Weekly TBD Fname Lname Teams,
Groups
Team, Individual
6 Document Deliverable Purpose Weekly TBD Fname Lname Teams,
Groups
Team, Individual
7 Document Deliverable Purpose Weekly TBD Fname Lname Teams,
Groups
Team, Individual
8 Document Deliverable Purpose Weekly TBD Fname Lname Teams,
Groups
Team, Individual
9 Document Deliverable Purpose Weekly TBD Fname Lname Teams,
Groups
Team, Individual
xx TBD TBD TBD TBD TBD TBD TBD TBD
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