Canty and her boarders lived at a facility for over 5 months but only paid about $33,000 in board. She was at the facility for 10 weeks before her rent became official. The facility admitted to delays in required improvements for Canty and gave her a $2,075 credit. The actions of SG and SMLLC caused a cash flow crisis for Canty that destroyed her ability to fulfill her contract. A memo from SG accused them of keeping approximately $18,000 that was spent while excuses were made for delayed accounting, similarly to kept security deposits, which was a gross breach of contract and professional responsibility.