Cleantech - puhdas mahdollisuus 21.4.2016 Kotka: Antti Tahvanainen ETLATIETO OyCursor Oy
Cleantech-ekosysteemien kasvu – Kohti parempaa arvonkaappausta ja sijoitettavuutta
ANTTI TAHVANAINEN, tutkimuspäällikkö, ETLATIETO OY.
Esitys Cleantech -puhdas mahdollisuus -seminaarissa, Kotka 21.4.2016.
Mochamad Nur Rahmatillah adalah seorang manajer bisnis SME di Bank Mega yang berpengalaman lebih dari 15 tahun di industri perbankan. Ia telah bekerja di beberapa bank terkemuka seperti Bank Mega, Bank Danamon, dan perusahaan jasa penilai. Riwayat pendidikannya meliputi sarjana teknik dari Universitas Lambung Mangkurat.
Este documento presenta información sobre la auditoría interna y la evaluación del direccionamiento estratégico de una organización. Explica conceptos clave como misión, visión, políticas, objetivos y metas, y describe cómo estas deben formularse y evaluarse. También incluye formatos para evaluar aspectos como la estructura, estilo de dirección, toma de decisiones, control de gestión y sistema de planeación de una organización.
La sesión de aprendizaje trata sobre la guerra espiritual entre el bien y el mal según la Biblia. Explica que Lucifer se rebeló contra Dios debido a su orgullo y deseo de poder, lo que resultó en una guerra en el cielo. Satanás luego engañó a Adán y Eva en el Edén, trayendo la guerra a la tierra. El plan de salvación de Dios busca restaurar el orden y la armonía interrumpidos por la rebelión.
El Análisis de Trabajo Seguro (ATS) ayuda a identificar y eliminar peligros en el trabajo mediante la evaluación de cada tarea y la implementación de controles de seguridad. El proceso de ATS incluye: 1) definir los pasos de una tarea, 2) identificar peligros asociados, 3) desarrollar procedimientos para eliminar o reducir riesgos. Actualizando regularmente los ATS y capacitando a los empleados sobre ellos se mantiene la seguridad en el trabajo.
Este documento describe los principales componentes de un ordenador, incluyendo la unidad central, la placa base y los periféricos de entrada, salida, almacenamiento y comunicaciones. Explica que los periféricos de entrada como el teclado, ratón y escáner permiten introducir datos al ordenador, mientras que los de salida como la pantalla, impresora y altavoces permiten mostrar u obtener la salida de datos. También describe los dispositivos de almacenamiento como el disco duro y unidades USB, y de comunicaciones como el router.
The Basel Action Network (BAN) is a 501(c)3 organization formed in 1997 to address the growing problem of electronic waste pollution. BAN's role is to provide information on electronic waste to scholars and journalists and identify polluters. BAN recently reported that the CEO of an electronics recycling firm, E-World Recyclers, was indicted on criminal charges for trafficking counterfeit goods. The indictment claims that between 2009-2014, E-World concealed and attempted to sell over 38 shipments of counterfeit electronics that they were contracted to destroy. In response, BAN emphasized that corruption remains a significant problem in electronics recycling.
The document discusses how to turn data into a product for non-analyst audiences. It recommends packaging the data with context and relevant details, designing the experience like a tour guide by considering both initial interest and ongoing use, and making the data usable rather than just interesting by focusing on usefulness. The goal is to communicate data to non-experts through product design principles.
Cleantech - puhdas mahdollisuus 21.4.2016 Kotka: Antti Tahvanainen ETLATIETO OyCursor Oy
Cleantech-ekosysteemien kasvu – Kohti parempaa arvonkaappausta ja sijoitettavuutta
ANTTI TAHVANAINEN, tutkimuspäällikkö, ETLATIETO OY.
Esitys Cleantech -puhdas mahdollisuus -seminaarissa, Kotka 21.4.2016.
Mochamad Nur Rahmatillah adalah seorang manajer bisnis SME di Bank Mega yang berpengalaman lebih dari 15 tahun di industri perbankan. Ia telah bekerja di beberapa bank terkemuka seperti Bank Mega, Bank Danamon, dan perusahaan jasa penilai. Riwayat pendidikannya meliputi sarjana teknik dari Universitas Lambung Mangkurat.
Este documento presenta información sobre la auditoría interna y la evaluación del direccionamiento estratégico de una organización. Explica conceptos clave como misión, visión, políticas, objetivos y metas, y describe cómo estas deben formularse y evaluarse. También incluye formatos para evaluar aspectos como la estructura, estilo de dirección, toma de decisiones, control de gestión y sistema de planeación de una organización.
La sesión de aprendizaje trata sobre la guerra espiritual entre el bien y el mal según la Biblia. Explica que Lucifer se rebeló contra Dios debido a su orgullo y deseo de poder, lo que resultó en una guerra en el cielo. Satanás luego engañó a Adán y Eva en el Edén, trayendo la guerra a la tierra. El plan de salvación de Dios busca restaurar el orden y la armonía interrumpidos por la rebelión.
El Análisis de Trabajo Seguro (ATS) ayuda a identificar y eliminar peligros en el trabajo mediante la evaluación de cada tarea y la implementación de controles de seguridad. El proceso de ATS incluye: 1) definir los pasos de una tarea, 2) identificar peligros asociados, 3) desarrollar procedimientos para eliminar o reducir riesgos. Actualizando regularmente los ATS y capacitando a los empleados sobre ellos se mantiene la seguridad en el trabajo.
Este documento describe los principales componentes de un ordenador, incluyendo la unidad central, la placa base y los periféricos de entrada, salida, almacenamiento y comunicaciones. Explica que los periféricos de entrada como el teclado, ratón y escáner permiten introducir datos al ordenador, mientras que los de salida como la pantalla, impresora y altavoces permiten mostrar u obtener la salida de datos. También describe los dispositivos de almacenamiento como el disco duro y unidades USB, y de comunicaciones como el router.
The Basel Action Network (BAN) is a 501(c)3 organization formed in 1997 to address the growing problem of electronic waste pollution. BAN's role is to provide information on electronic waste to scholars and journalists and identify polluters. BAN recently reported that the CEO of an electronics recycling firm, E-World Recyclers, was indicted on criminal charges for trafficking counterfeit goods. The indictment claims that between 2009-2014, E-World concealed and attempted to sell over 38 shipments of counterfeit electronics that they were contracted to destroy. In response, BAN emphasized that corruption remains a significant problem in electronics recycling.
The document discusses how to turn data into a product for non-analyst audiences. It recommends packaging the data with context and relevant details, designing the experience like a tour guide by considering both initial interest and ongoing use, and making the data usable rather than just interesting by focusing on usefulness. The goal is to communicate data to non-experts through product design principles.
Today’s customer is at the center of every business transaction and keeping the customer engaged has never been more vital than it is in our digital world. To leverage the changing customer journey, every company needs to understand the journey as infinite engagement rather than a linear process. This session will present a model of the customer journey for the digital age and show how analytics, data and connected systems can drive the improved customer experience from engagement to insight.
In the past few years customer experience has become a competitive differentiator. We’re all in the business of delivering a personalized, unified and all around amazing experience to customers, one that enables the conversion and ultimately builds loyalty. As we talk about providing an optimal cross-channel experience to customers, a new channel is seemingly popping up every month with the continued explosion of mobile and IoT. This means to more moments than ever before challenging us to "get it right," or risk losing relevance and loyalty. People today care about how brands make them feel and how much they anticipate their needs. Patrick Tripp from Adobe will address the question we’re all plagued with as digital marketers: how do you leverage data to master customer experience, and deliver the right offers and messages to people across channels, without overstepping that boundary of “creepiness.”
Velocity Booth Session - Better Together: RUM & SyntheticSOASTA
RUM and Synthetic monitoring are like peanut butter and jelly, better together! Learn how these two approaches compliment each other and how you can correlate them for the best insights into your performance and user experiences in SOASTA mPulse.
Velocity - 2016 Digital Performance ManagementDan Boutin
This document discusses how SOASTA's real-time analytics platform can help companies maximize revenue from digital campaigns and promotions by optimizing performance in real-time. It identifies key challenges companies face around understanding how web performance impacts business metrics like conversion and revenue. SOASTA's platform provides real-user performance data and real-time analytics to detect anomalies, analyze session paths, and prioritize areas for improvement that will most increase conversion and engagement. Use cases are presented where the platform helped companies optimize underperforming promotions, A/B tests, and inventory levels to drive more revenue.
UX and Social Media - The Crossover Between the TwoNomensa
During Social Media week in Bristol our Social Media Strategist held a workshop that explored how social and UX research used together provides powerful insight.
Adobe Summit, Andy Betts @andybetts1 @PeterKrmpotic Content Optimization Fram...Andy Betts
Content Marketing and Organic Search alignment presentation with Peter Krmpotic from Adobe. Adobe Summit EMEA, 12th May 2016. Featuring search and content trends, content optimization best practices, branded examples and frameworks for digital marketing success.
This document summarizes the results of the largest survey of independent agencies in the UK conducted in 2018. Some key findings include:
- 500 agencies took part in the survey, representing a wide range of agency types, sizes, and years in business.
- Most agencies reported confidence in their growth prospects for 2018, with expected revenue growth ranging from under 5% to over 50%. Actual revenue growth in 2017 was generally strong as well.
- On average, agencies reported net profit percentages around 20%, with larger agencies reporting lower percentages due to higher overheads.
- Most agency owners reported earning between £1,000-£3,999 per month from their businesses.
- Winning new business was the top challenge
DV 2016: Delivering Better Online Customer Experiences with Offline DataTealium
Monique Trulson, Dover Saddlery
There’s no denying that we now live in an omnichannel world – and that organizations across industries are grappling with how to provide a consistent customer experience across channels. Connecting data across touch points, both online and offline, is not an easy feat - but is the key to delivering the highly relevant, personalized interactions that result in conversions. In this session, Monique Trulson, Director of E-Commerce at Dover Saddlery, shares her deep experience in marrying online data with previously siloed offline data to build a unified customer view, and leveraging that unified view to transform customer engagement.
The document discusses a digital performance management platform from SOASTA that provides real-time analytics and monitoring of web performance, campaigns, and third-party integrations. It highlights that 58 of the top 100 internet retailers and top e-commerce brands use SOASTA's platform. The platform helps companies optimize revenue from digital campaigns, prioritize areas for improvement, understand how web performance impacts conversions, and gain insights from real user performance data.
eMarketer Webinar: Navigating the Complexities of Cross-Platform AttributioneMarketer
The document discusses the challenges of cross-platform attribution for marketers. It notes that the proliferation of devices and touchpoints has made attribution essential but complex. While interest in attribution is growing, adoption has been slowed by costs, lack of expertise, and organizational silos. The document outlines current approaches to attribution and explores future areas of development like more integrated top-down and bottom-up attribution models, real-time reporting, and improved online to offline attribution.
Influencer Marketing: From Content to CommerceTrepoint
The Digital Path to Purchase is ever changing, but in this presentation Trepoint CEO Bill Carmody shows you how you can track and measure the effectiveness of your content marketing. What's the ROI of your influencer marketing? Don't guess. Build the measurements you need to succeed.
Digital Path to Purchase: From Content to ConversionTrepoint
Why does some content convert and other content fall flat? In this presentation, Bill Carmody provides the answers as well as a 3rd party case study from Nielsen Catalina.
eMarketer Webinar: Cross-Device Targeting—What to Watch for in 2016Daniel Caridi
Buyers and sellers alike see value in reaching audiences across all screens. Register here for a complimentary eMarketer webinar to learn about the opportunities and challenges of achieving a more people-based approach to targeting. Topics in this webinar include: What’s the current state of cross-device targeting among advertisers? Where does TV fit in to the cross-device landscape? How valuable is first-party data? Will marketers attempting to target audiences run into privacy concerns?
4 Leadership Shifts You Must Make For Successful Content Marketing in 2016Kyle Lacy
Presentation given at the Content2Conversion conference in Scottsdale, AZ on 2/16/2016. There are four shifts that must happen for content marketers to be successful in 2016.
1. Build the right team.
2. Create better thought leadership.
3. Internal activation is almost more important than external.
4. Learn the important unit economics of your business.
How Digital Performance Management helps increase conversion rates, lower bounce rates, manage third party performance and conversion impact, user experience, and overall web performance.
This document discusses how targeted in-store promotions using digital signage can influence customer shopping behavior and increase sales. Research shows that great customer insights can increase sales by 43% and brands using digital signage see a 30% increase in sales. The document introduces TIP (Targeted In-store Promotions), which is a solution that profiles customers using hardware and software in stores and at headquarters to serve targeted products and promotions without collecting personal data. The system is configured centrally but can be differentiated for each local store, language, demographic or region. The goal is to provide insights in real store traffic to improve overall store performance.
Superior customer experiences are the real coin: relevance drives results - R...OpenKnowledge srl
Day-to-day life of a consumer is busy and only when conversations with suppliers are relevant, people are willing to free up some of their valuable time to listen and act. Especially the omni-channels challenge is what companies are often trying to address but fail to overcome. During this session Rene will provide you insights on how organizations have been enabled to apply the context of a customer into real-time omni-channel interactions – interactions that increasingly move towards digital channels but need to be in sync and consistent with the traditional channels. Being able to use context, the conversations will become relevant; relevance in conversations will lead to measurable value.
The document summarizes the results of the largest survey of independent agencies in the UK conducted in 2018. Some key findings include:
- Digital agencies made up 26% of respondents, followed by creative and communications agencies.
- 77% of agency owners were male while 23% were female.
- Agencies reported high confidence in 2018, with an average confidence rating of 71 out of 100.
- In 2017, 73% of agencies grew by more than 5% and 66% grew by more than 25%, showing a thriving sector.
5 Ways Enterprise Companies Can Respond to Reviews Glassdoor
Best practices for responding to Glassdoor reviews.
Angela Mancuso, Chief People Officer at Pampered Chef
Dominique Sorresso, Senior Account Manager at Gla
Build applications with generative AI on Google CloudMárton Kodok
We will explore Vertex AI - Model Garden powered experiences, we are going to learn more about the integration of these generative AI APIs. We are going to see in action what the Gemini family of generative models are for developers to build and deploy AI-driven applications. Vertex AI includes a suite of foundation models, these are referred to as the PaLM and Gemini family of generative ai models, and they come in different versions. We are going to cover how to use via API to: - execute prompts in text and chat - cover multimodal use cases with image prompts. - finetune and distill to improve knowledge domains - run function calls with foundation models to optimize them for specific tasks. At the end of the session, developers will understand how to innovate with generative AI and develop apps using the generative ai industry trends.
Today’s customer is at the center of every business transaction and keeping the customer engaged has never been more vital than it is in our digital world. To leverage the changing customer journey, every company needs to understand the journey as infinite engagement rather than a linear process. This session will present a model of the customer journey for the digital age and show how analytics, data and connected systems can drive the improved customer experience from engagement to insight.
In the past few years customer experience has become a competitive differentiator. We’re all in the business of delivering a personalized, unified and all around amazing experience to customers, one that enables the conversion and ultimately builds loyalty. As we talk about providing an optimal cross-channel experience to customers, a new channel is seemingly popping up every month with the continued explosion of mobile and IoT. This means to more moments than ever before challenging us to "get it right," or risk losing relevance and loyalty. People today care about how brands make them feel and how much they anticipate their needs. Patrick Tripp from Adobe will address the question we’re all plagued with as digital marketers: how do you leverage data to master customer experience, and deliver the right offers and messages to people across channels, without overstepping that boundary of “creepiness.”
Velocity Booth Session - Better Together: RUM & SyntheticSOASTA
RUM and Synthetic monitoring are like peanut butter and jelly, better together! Learn how these two approaches compliment each other and how you can correlate them for the best insights into your performance and user experiences in SOASTA mPulse.
Velocity - 2016 Digital Performance ManagementDan Boutin
This document discusses how SOASTA's real-time analytics platform can help companies maximize revenue from digital campaigns and promotions by optimizing performance in real-time. It identifies key challenges companies face around understanding how web performance impacts business metrics like conversion and revenue. SOASTA's platform provides real-user performance data and real-time analytics to detect anomalies, analyze session paths, and prioritize areas for improvement that will most increase conversion and engagement. Use cases are presented where the platform helped companies optimize underperforming promotions, A/B tests, and inventory levels to drive more revenue.
UX and Social Media - The Crossover Between the TwoNomensa
During Social Media week in Bristol our Social Media Strategist held a workshop that explored how social and UX research used together provides powerful insight.
Adobe Summit, Andy Betts @andybetts1 @PeterKrmpotic Content Optimization Fram...Andy Betts
Content Marketing and Organic Search alignment presentation with Peter Krmpotic from Adobe. Adobe Summit EMEA, 12th May 2016. Featuring search and content trends, content optimization best practices, branded examples and frameworks for digital marketing success.
This document summarizes the results of the largest survey of independent agencies in the UK conducted in 2018. Some key findings include:
- 500 agencies took part in the survey, representing a wide range of agency types, sizes, and years in business.
- Most agencies reported confidence in their growth prospects for 2018, with expected revenue growth ranging from under 5% to over 50%. Actual revenue growth in 2017 was generally strong as well.
- On average, agencies reported net profit percentages around 20%, with larger agencies reporting lower percentages due to higher overheads.
- Most agency owners reported earning between £1,000-£3,999 per month from their businesses.
- Winning new business was the top challenge
DV 2016: Delivering Better Online Customer Experiences with Offline DataTealium
Monique Trulson, Dover Saddlery
There’s no denying that we now live in an omnichannel world – and that organizations across industries are grappling with how to provide a consistent customer experience across channels. Connecting data across touch points, both online and offline, is not an easy feat - but is the key to delivering the highly relevant, personalized interactions that result in conversions. In this session, Monique Trulson, Director of E-Commerce at Dover Saddlery, shares her deep experience in marrying online data with previously siloed offline data to build a unified customer view, and leveraging that unified view to transform customer engagement.
The document discusses a digital performance management platform from SOASTA that provides real-time analytics and monitoring of web performance, campaigns, and third-party integrations. It highlights that 58 of the top 100 internet retailers and top e-commerce brands use SOASTA's platform. The platform helps companies optimize revenue from digital campaigns, prioritize areas for improvement, understand how web performance impacts conversions, and gain insights from real user performance data.
eMarketer Webinar: Navigating the Complexities of Cross-Platform AttributioneMarketer
The document discusses the challenges of cross-platform attribution for marketers. It notes that the proliferation of devices and touchpoints has made attribution essential but complex. While interest in attribution is growing, adoption has been slowed by costs, lack of expertise, and organizational silos. The document outlines current approaches to attribution and explores future areas of development like more integrated top-down and bottom-up attribution models, real-time reporting, and improved online to offline attribution.
Influencer Marketing: From Content to CommerceTrepoint
The Digital Path to Purchase is ever changing, but in this presentation Trepoint CEO Bill Carmody shows you how you can track and measure the effectiveness of your content marketing. What's the ROI of your influencer marketing? Don't guess. Build the measurements you need to succeed.
Digital Path to Purchase: From Content to ConversionTrepoint
Why does some content convert and other content fall flat? In this presentation, Bill Carmody provides the answers as well as a 3rd party case study from Nielsen Catalina.
eMarketer Webinar: Cross-Device Targeting—What to Watch for in 2016Daniel Caridi
Buyers and sellers alike see value in reaching audiences across all screens. Register here for a complimentary eMarketer webinar to learn about the opportunities and challenges of achieving a more people-based approach to targeting. Topics in this webinar include: What’s the current state of cross-device targeting among advertisers? Where does TV fit in to the cross-device landscape? How valuable is first-party data? Will marketers attempting to target audiences run into privacy concerns?
4 Leadership Shifts You Must Make For Successful Content Marketing in 2016Kyle Lacy
Presentation given at the Content2Conversion conference in Scottsdale, AZ on 2/16/2016. There are four shifts that must happen for content marketers to be successful in 2016.
1. Build the right team.
2. Create better thought leadership.
3. Internal activation is almost more important than external.
4. Learn the important unit economics of your business.
How Digital Performance Management helps increase conversion rates, lower bounce rates, manage third party performance and conversion impact, user experience, and overall web performance.
This document discusses how targeted in-store promotions using digital signage can influence customer shopping behavior and increase sales. Research shows that great customer insights can increase sales by 43% and brands using digital signage see a 30% increase in sales. The document introduces TIP (Targeted In-store Promotions), which is a solution that profiles customers using hardware and software in stores and at headquarters to serve targeted products and promotions without collecting personal data. The system is configured centrally but can be differentiated for each local store, language, demographic or region. The goal is to provide insights in real store traffic to improve overall store performance.
Superior customer experiences are the real coin: relevance drives results - R...OpenKnowledge srl
Day-to-day life of a consumer is busy and only when conversations with suppliers are relevant, people are willing to free up some of their valuable time to listen and act. Especially the omni-channels challenge is what companies are often trying to address but fail to overcome. During this session Rene will provide you insights on how organizations have been enabled to apply the context of a customer into real-time omni-channel interactions – interactions that increasingly move towards digital channels but need to be in sync and consistent with the traditional channels. Being able to use context, the conversations will become relevant; relevance in conversations will lead to measurable value.
The document summarizes the results of the largest survey of independent agencies in the UK conducted in 2018. Some key findings include:
- Digital agencies made up 26% of respondents, followed by creative and communications agencies.
- 77% of agency owners were male while 23% were female.
- Agencies reported high confidence in 2018, with an average confidence rating of 71 out of 100.
- In 2017, 73% of agencies grew by more than 5% and 66% grew by more than 25%, showing a thriving sector.
5 Ways Enterprise Companies Can Respond to Reviews Glassdoor
Best practices for responding to Glassdoor reviews.
Angela Mancuso, Chief People Officer at Pampered Chef
Dominique Sorresso, Senior Account Manager at Gla
Build applications with generative AI on Google CloudMárton Kodok
We will explore Vertex AI - Model Garden powered experiences, we are going to learn more about the integration of these generative AI APIs. We are going to see in action what the Gemini family of generative models are for developers to build and deploy AI-driven applications. Vertex AI includes a suite of foundation models, these are referred to as the PaLM and Gemini family of generative ai models, and they come in different versions. We are going to cover how to use via API to: - execute prompts in text and chat - cover multimodal use cases with image prompts. - finetune and distill to improve knowledge domains - run function calls with foundation models to optimize them for specific tasks. At the end of the session, developers will understand how to innovate with generative AI and develop apps using the generative ai industry trends.
Open Source Contributions to Postgres: The Basics POSETTE 2024ElizabethGarrettChri
Postgres is the most advanced open-source database in the world and it's supported by a community, not a single company. So how does this work? How does code actually get into Postgres? I recently had a patch submitted and committed and I want to share what I learned in that process. I’ll give you an overview of Postgres versions and how the underlying project codebase functions. I’ll also show you the process for submitting a patch and getting that tested and committed.
4th Modern Marketing Reckoner by MMA Global India & Group M: 60+ experts on W...Social Samosa
The Modern Marketing Reckoner (MMR) is a comprehensive resource packed with POVs from 60+ industry leaders on how AI is transforming the 4 key pillars of marketing – product, place, price and promotions.
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You...Aggregage
This webinar will explore cutting-edge, less familiar but powerful experimentation methodologies which address well-known limitations of standard A/B Testing. Designed for data and product leaders, this session aims to inspire the embrace of innovative approaches and provide insights into the frontiers of experimentation!
End-to-end pipeline agility - Berlin Buzzwords 2024Lars Albertsson
We describe how we achieve high change agility in data engineering by eliminating the fear of breaking downstream data pipelines through end-to-end pipeline testing, and by using schema metaprogramming to safely eliminate boilerplate involved in changes that affect whole pipelines.
A quick poll on agility in changing pipelines from end to end indicated a huge span in capabilities. For the question "How long time does it take for all downstream pipelines to be adapted to an upstream change," the median response was 6 months, but some respondents could do it in less than a day. When quantitative data engineering differences between the best and worst are measured, the span is often 100x-1000x, sometimes even more.
A long time ago, we suffered at Spotify from fear of changing pipelines due to not knowing what the impact might be downstream. We made plans for a technical solution to test pipelines end-to-end to mitigate that fear, but the effort failed for cultural reasons. We eventually solved this challenge, but in a different context. In this presentation we will describe how we test full pipelines effectively by manipulating workflow orchestration, which enables us to make changes in pipelines without fear of breaking downstream.
Making schema changes that affect many jobs also involves a lot of toil and boilerplate. Using schema-on-read mitigates some of it, but has drawbacks since it makes it more difficult to detect errors early. We will describe how we have rejected this tradeoff by applying schema metaprogramming, eliminating boilerplate but keeping the protection of static typing, thereby further improving agility to quickly modify data pipelines without fear.
Welcome to the Juice Analytics [you are here] Event!
* Thank you.
I’m Ken Hilburn and this is Ron LeSieur and we work with Juice Analytics. Thanks for coming. We’re doing this mini tour to help make it easier for everyday folks to communicate better with data. We’ve gotten great feedback on this series and we really think you’re going to find what you see today enjoyable and useful.
At the end we’ll be raffling off some goodies, so hopefully you can hang around until the end. Also, we’ll be sending out the slides to all who registered.
[for Tableau] Let me see a show of hands: How many folks here were familiar with Juice before you walked in the door?
Juice works with clients of all sizes to help them take the data that they provide to their customers and make that information speak loudly and clearly, driving value into their ecosystem.
For those of you who have been following Juice for a while, you will know that we put a lot of effort into investing back into the information worker community to make using data enjoyable and rewarding for everyone, not just analysts.
We believe there is vast untapped value in data that can be released with proper information design and visualization. When properly done, visual representation of data can be truly powerful. To demonstrate that, I’d like for you to watch a short video.
Today is about communicating with data in a clear and intuitive way. And we’re going to cover 4 areas that will help you be more intentional.
Individually, the things we’ll show you aren’t terribly complex. But together, we think they can make a big difference helping you in your work.
Four simple things we’d like you to walk out of here with:
* First, be clear about what you’re trying to communicate. Dont’ leave your audience confused about your point
* Second, when you are presenting data, don’t try to get too sophisticated. Keeping things simple can make a world of difference in whether your audience “gets” it. We are big proponents of “simpler is better.”
* Third, account for the context of the data and your audience to connect with what’s important to them
* Finally, proper application of design principles can reduce barriers to understanding.
First: start with your message.
Having a message is what makes it worth while to listen - just like with this presentation; you guys are hoping we have a message and not just a bunch of points.
When we talk about data, the data isn’t the message. The message is the truth revealed by the data. When you present data, it’s your responsibility to make the message speak on the data’s behalf. Be crystal clear about your message and don’t trust the data to speak for itself.
Who knows what the message is for this dashboard? Of course not. There is no message. There’s lots of great information here, shown in some pretty cool ways. But what is it helping me do? Or is it actually leaving me more distracted and confused than before I looked at it? This is the same problem that many information presentations suffer from.
It’s quite interesting to present as much information as we can. However, let’s not confuse interesting with actionable. Hone your message and focus on the things your audience can act on, not just those they can think about. People love data visualization when it helps them get stuff done.
You know, here’s a trick I use to help squelch the noise. When someone shows me some data related item, I frequently ask a very simple question “so what? What is your expectation regarding the action I should take as a result of knowing that information?”
Keep in mind that “Interesting” doesn’t cut it. Keep asking yourself “If you knew, what would you do?”
If you browse to goingtorain.com, it will tell you in a very simple manner “yes” or “no” based on your location. They’ve remained ruthlessly committed to their message. When look at data in our businesses, isn’t this really what we’re trying to get to? Should we hire another developer? Are we going to meet our sales objectives? Will the delivery be on time? Start with your message in mind and make sure, if you don’t do anything else, that you deliver that message.
So, let’s look at a more practical example [click]
Here is a dashboard we created for a client that identifies and reports on internet network congestion. As you can understand, there are 10s of thousands of measure points in this sort of system, but the approach we took was to simplify down to simply how much capacity is being used across the entire network which is represented by the stacked thermometer charts.
For this dashboard, there are only three metrics they care about: capacity, utilization, and congestion. Everything else is supporting information.
When we have a message, we start to form questions that we that need to be answered to support it. And for each of these factors, like drivers, or norms, or trends, there are chart types that are specifically suited to revealing important information.
So, let’s talk about a few specific applications of proper chart styles using some data about the population in counties in Ireland between 1841 and 2002.
In this special stacked bar chart (called a bullet chart) we see clearly that Cork had the largest population in 1841 and Dublin in 2002. This class of chart is called a comparison or distribution chart.
[Click]
This type of chart highlights relationships across categories and outliers.
Here we see similar data shown for each county over time. Again we see information about Cork (the red line) and Dublin (the purple line) that better represents what has happened over time. These sorts of charts are clearly called “trends”.
[Click]
This type of chart hightlights transitions and who is changing.
If you look at the total population of Ireland, you might be interested in how that number is comprised by each county. A stacked or “composition” chart shows this well.
[Click]
Composition charts, show components that make up a metric, but when used with trend lines, can show factors that drive change.
And finally, by plotting two different metrics together in a scatter chart, you can see how different metrics relate to and influence each other.
[Click]
These charts can give you a feeling for the outliers as well as clustering. This class of chart is called a “Relationship” chart.
So, you may say “that was cool, but how do I remember all those chart types again?” Well, the good news is, you don’t have to. We’ve created a free tool that helps you select the right chart based on what you’re trying to do. Just go to chartchooser.com and select your filter. But wait, there’s more: this tool allows you to download excel and power point versions of the charts for your task.
As Ken said, just because you have the data, doesn’t mean you need to show all of it.
Nevertheless, it is very easy to go overboard by showing too much data -- and in ways that are hard for people to understand
In this section:
* Examples of things to avoid
and
* Visualization techniques that can take things to another level while still keeping things simple.
Key point: if you find yourself trying to explain how a chart works, you’ve lost.
So, let’s talk a little a little more about how to bring the right kind of simple into your information presentation.
I want to start by talking about a paper that’s been influential in how we think about human cognition. George Miller surveyed the results of psychological experiments in the 1950s. At that time, people were looking at what we can store in our short term memory. The results may surprise you.
Our short term memory is extremely limited. Without specialized training, we can repeat back about 9 binary digits, 7 numbers. These values go down as concepts get more complicated.
The computer you’re using right now probably has a memory capacity of around 2 gigabytes, that’s a little over 2 billion bits
Your computer's short term memory capacity
2,147,483,648 bits (+-1073741824)
Your brain
7 (+-2)
2 seconds
Or we can show that in a graph....
So how do we accomplish anything with these little tiny pea brains that we have?
One way we do this is our brain is constantly attuned to patterns. Our brain hungers to find patterns in our world.
Context is understanding the bigger picture; without context, everyone will simply apply their own understanding to arrive at conclusion
The problem with relying on intuition to interpret information is that some people are better at it than others. This leads to different conclusions based on the factors that influence them and their understanding of the data.
Proper understanding of context removes the variability that comes from intuition. Both people and data have separate but important context that enable better interpretation
what does a number mean
here’s a complicated one to illustrate my story
it can be complicated
Data is only meaningful when presented with the contextual relationships it has.
The challenge is presenting all this information/context, without
Not just data; data that is meaningful based on your audience’s needs and abilities
People look at the world from the perspective of their job role, their relationships, their location, and their experience.
To fully connect with them, you need to understand their context and present not just data, but data that translates into meaningful information in a way that fits their needs and ability
There are three visualizations that we feel qualify along all three of these criteria.
[By a show of hands, how many people are familiar with treemaps? Sparklines? Small multiples?]
Raise your hand if you are familiar with this visualization? [audience participation]
It is call the Map of the Market and it shows market sectors and individual companies
* size of each box represents market cap
* color of each box represents the change for the day.
Treemaps aren’t exactly simple
They are one of the most effective ways to show complex data
Here’s what they do well:
1. Show the full picture
2. Zoom down to detail
3. See what is big...and therefore important
4. See what is changing, up and down.
And it is surprisingly versatile. We’ve found a lot of situations where a treemap adds value.
One question we get all the time is: Do people “get” treemaps? Isn’t there a risk of alienating users?
Now that’s hardly big enough to be called a visualization, wouldn’t you say?
What’s the point? To provide graphical context to a number: For example, a sense of the trend or comparison to other numbers.
They offer a bit of visual guidance, context to a set of numbers. There are a number of ways you can use sparklines:
* Simple way to make it easier to pick out the biggest and smallest values in a long table
* Show the trend for a value -- have things been going up, down, a bit of both?
* Trend can get more sophisticated by showing highs and lows
* Alerts, and how the value fits relative to a goal
The small multiples approach to this problem is to show that same simple map, but for different cuts of the data
First, we can see how the map changes by income level
Then we can see the different maps by income level and ethnic group.
Suddenly there are some great stories that are exposed. And for the audience, they just need to understand a
simple chart, then look for how that chart changes across different dimensions.
The great thing about building blocks is that if you know how to use them, you can build some pretty amazing creations.
So, let’s talk about visualization building blocks.
[pause] Everybody has preferences about what they think is attractive, right? So why do we think that looks don’t matter when it comes to data visualization?
Let’s take a look look at a few ways to make your data look like a fuzzy kitten.
Data visualization isn’t entirely subjective -- there are things that are right (click) and things that are wrong (click)
Good visualizations communicate information effectively; bad visualizations can confuse, waste time, or even be deceptive.
Let me cover a few of the common mistakes
The logic that lets us decode captchas can be summarized in 6 principles. Many of these are self-evident and we’ll go fast.
how the brain processes visual context
The principle of proximity. We perceive things that are close together as belonging to a group
[Click]
For instance, we see this as three groups, rather than 10 dots.
This is very useful in tables, because we can accentuate whether or now we want users to focus on horizontal comparisons which we can accomplish by spacing the data out more vertically,
Or, we can emphsize reading down the columns by spacing the data out more horizontally.
This is very useful in tables, because we can accentuate whether or now we want users to focus on horizontal comparisons which we can accomplish by spacing the data out more vertically,
Or, we can emphsize reading down the columns by spacing the data out more horizontally.
There’s nothing inherent in the data to suggest this.
Objects enclosed by a shape are seen as belonging to a group. We see this as a grid of four graphs, even though
if we removed the boxes
Objects enclosed by a shape are seen as belonging to a group. We see this as a grid of four graphs, even though
if we removed the boxes
We see this shape as an oval, rather than a curve
Under what conditions do we perceive these two faint lines as a box. We just need a little help.
[Click]
Some data in there gives our eyes a hint.
[Click]
And we perceive this as a box.
Finally, the principle of connection
Objects that are connected are part of the same group. We might not see the value in these dots, but once we connect them with lines [Click] we see the trend.
None of these principles will surprise you. I hope not, you’ve been using them for years. But what you may not have thought of is applying them to help your audience see data efficiently. Think back to our practical Excel skills video, where we had a graph like this.
Finally, the principle of connection
Objects that are connected are part of the same group. We might not see the value in these dots, but once we connect them with lines [Click] we see the trend.
None of these principles will surprise you. I hope not, you’ve been using them for years. But what you may not have thought of is applying them to help your audience see data efficiently. Think back to our practical Excel skills video, where we had a graph like this.
None of these principles will surprise you. I hope not, you’ve been using them for years. But what you may not have thought of is applying them to help your audience see data efficiently. Think back to our practical Excel skills video, where we had a graph like this.
The primary rule of chart design is to look at every element in your chart and make sure it is supporting the story the data is telling.
These rules were popularized by Edward Tufte (professor emeritus at Yale).
Let me show you an example of what is possible when we remove ornamentation
In this example, first the extraneous decoration is removed, then we made sure that all the pixels were working hard.
These are basically the fundamental rules of table design too. We remove elements that are decorative and make sure that every character (every letter or number) is meaningful.
Here’s a table. Where’s the tablejunk here? the unnecessary and distracting decorative elements.
The gridlines and backgrounds are not necessary. Let’s take them away.
Why can we get away with removing gridlines? Their purpose is to help us see the rows and columns, right?
Remember our principles of continuity and proximity
And after all
But we do want to add some detail back [click] to make it even easier to see the structure
We use lines to separate areas that are conceptually different. We could also create this distinctions with whitespace.
So, I put a thin medium grey line separating the headers from the body and the body from the summary. A little bit of white space every five lines make it easier to track horizontally.
Now what can we do about the data ink ratio?
Most of these numbers are not analytically useful to us. There’s too much precision, and that precision actually hides the trend from us. In most cases, three digits of precision are sufficient [Click]
Here’s an example that I found on the Internet. This company measures software piracy and shows a table where piracy is occuring. Can you spot the problem?
[4 seconds]
Anyone see the issue with this number? PRecision: one, tow three, four... oh what the heck; 14 digits of precision. So, with a few simple calculations, you can only draw one conclusion: bacteria have taken over the internet.
Most of these numbers are not analytically useful to us. There’s too much precision, and that precision actually hides the trend from us. In most cases, three digits of precision are sufficient [Click]
This makes the trends clearer, and we can tighten up the table.
Display the smallest amount of numbers that you can to support the needs of the table. Also notice that we put a header in the top to show the units.
I want to talk a little bit more about data precision
Let’s talk about how to organize data in a table. Generally you want to support a pattern of vertical scanning, followed by horizontal comparisons.
That means you’ll have a category and subcategory vertically and dates horizontally or
The table we’ve been examining for Major Leaguye baseball salaries is like this
Or a category subcategory and metrics associated with each category horizontally
Here’s an example of a table that has categories and subcategories and multiple metrics
Let's recap
Tables allow us to perform precise lookups and comparison between small numbers of values.
Graphs allow us to see the trend, the shape of data.
Let's talk about design tips for tables, how can we help people get more.
Next, let’s talk a little about contrast. Contrast is used to highlight key points in your information.
In practice, this is more often about about de-emphasizing the stuff that isn’t as important. Let’s look at an example. [click]
There’s a lot of data here. But if don’t want to remove the resolution and context that the extra data adds
[click]
we can deemphasize that data that’s not directly tied to our message.
The primary way to use contrast is with emphasis.
Here are ways of emphasizing text. These are generally in order of increasing emphasis. [PAUSE]
[CLICK]
Here are a few methods that are less effective. With color in particular you need to ensure there is adequate contrast.
Use of “all caps” is well suited for importance business correspondence such as this request to transfer $15M from an account in Nigeria... Just kidding. Avoid extended capitalization.
Hey, wait a minute... Maybe this was capitalized on purpose.
Let me tell you some research about how we read.
According to research at Cambridge University....
Wait a second.
Actually, it’s amazing how quickly we can read this paragraph, given that very few letters are in the right shape. We recognize words through a combination of letter recognition and word shape recognition. The words in this paragraph all have the right starting and ending letters and they have approximately the correct word shape.
This leads to one interesting conclusion...
With capital letters, we do not have a distinctive word shape. All caps is less legible than regular text and generally should be avoided. On the other hand, allcaps
Let’s spend a few minutes talking about the effective use of Fonts.
Simply put, [CLICK] fonts are [CLICK] like wine.
In the world of wine, we have reds and whites.
The world of fonts is similarly bisected into serif and sans-serif fonts. Serifs are like reds. Sans-serif are like whites.
Serif is the name for these little decorative feet that come off the end of serif letters. Sans is french for “without” so sans-serif simply means, without serif.
Red wines have a number of major varieties like Merlots, syrah’s and so on
Whites are the same.
Here are some of the fonts that are broadly available. Among serif fonts, Georgia, Times New Roman, and Palatino are generally available. Think of these as the Merlot, Cabernet Sauvignon and Pinot Noir of fonts. Georgia is a lovely font that works well on the screen, at different sizes and in bold and italics. It’s my editors choice. Palatino can be quite elegant, while Times New Roman is workmanlike.
On the sans-serif side, some common fonts are Arial (and a very similar font called Helvetica), Trebuchet, and Verdana and Tahoma. Arial is my editors choice. Trebuchet is a sassy font, take a look at that e, quite usable. Verdana and Tahoma are cousins. Tahoma is a just a horizontally compressed Verdana. Think of Verdana as the fat one and Tahoma as the skinny one. They’re very readable.... [pause] Yes, that is a back-handed complement. [pause]
Arial! editors choice.
So, how do you ever select the right one? Many times when you try to build a text based information document, you just end up with a Frankenstein of sizes and fonts. That’s why Juice created we’ve created something we call the simple font framework. In four easy steps you’ll be able to convert your Frankenstein into a Venus Demilo
We start by specifying the body text. This is what the vast majority of your text will be written in. You want to pick a small-ish size of a simple font like Arial or Georgia.
Next, use headers to separate and name sections. For headers, base this font on the body. If your body font is 10points in size, your header font would be about 15 to 20 points.
Often times there notes that you need to add to summarize content or highlight advanced topics. You want notes to be more subtle than the body, so go with the same font style at about 85% size with a lower contrast color.
Finally, for those few situations where you want to highlight some text, apply the emphasis rules we discussed earlier.
And now you know how to apply the Juice Simple Font Framework to tighten up your text so that it looks intentional and not accidental.
Finally, let’s talk just a little about colors. Proper color application can be tricky, but start with knowing about 3 ways to color your data.
The first is called Sequential coloring. This is used for data that has an order like quartiles or ranges. The resulting colors therefore also have an order
The second is called Diverging coloring. This model is used when there is a mid point or norm in the data. The two color on the ends show extremes.
The third is is called Categorical. Use this model when the data is for different items that don’t imply sequence, such as departments, or states.
So what are some great color sets to use? Cynthia Brewer has created a great site called colorbrewer that has many awesome color sets that you can use.
That was our last building block for today, so with that, I’ll turn it back over to Zach.
This is the kind of stuff that we get really passionate. And we love to share our thinking...and hope that we can help
people get a little better at communicating data.
The next time you are putting together an analysis for presentation or reviewing someone else’s work,
you’ll keep these three things in mind.