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Marketing Analytics
Dr.Jitha G.Nair
Assistant Professor
Albertian Institute of Management
• The practice of measuring , managing and analysing the marketing
performance of a firm so that the return on investment can be
optimised and increased is called MA
• Reasons
• Getting info related with new marketing trends
• Identifying successful programmes and evaluating their reasons for success
• Analysing trends over time
• Completely analysing the ROI of each programme
• Forecasting the outcomes
Components
• People
• Steps
• Tools and technology
• Input and output
Methodology
• Understand
• Execute
• monitor
Importance
• Gaining a full view of customers across the channels
• Becoming more effective and proactive
• Personalising customer and market engagements
• Visualising success across enterprise
• Treating data as a strategic asset
Target Marketing :STP- steps
• Identifying market segmentation
• Selecting target market
• Developing market positions
Market segmentation
• Geographic
• Psychographic
• Demographic
• behavioural
Segmentation methods
• Factor analysis
• Regression analysis
• Cluster analysis
• Choice based segmentation
Positioning- importance
• Placing the product in consumers mind
• Connects product offerings with target market
• Creates a locus in customers mind
• Providing competitive advantage
• Better serving and covering the market

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Introduction to Marketing Analytics power.pptx