1. Introduction to Healthcare Organizationsan Inpatient Rehabilitation Facility Lyndon Edwards, MBA, MHS Associate Administrator Shands Rehab Hospital and Shands Vista

3. Shands HealthCare: Vision & Values

4. Market Overview

5. Strengths, Weaknesses, Opportunities, Threats

6. Strategic Goals

7. Quality and Patient Satisfaction Initiatives Topics

9. Home Care

10. Long-term care

11. Inpatient Services

12. Long Term Acute Care Hospitals (LTACHs)

13. Skilled Nursing Facilities (SNFs)

16. Polyarthritis (3 types defined in rule)

19. Vision and Values Together we create unstoppable momentum toward improving individual and community health through discovery, clinical and translational science and technology, exceptional education, and patient-centered, innovative, high-quality healthcare.

21. District 3

22. 28% Market Share

23. 75% of patients come from Shands UF

24. 84% of patients are from counties within district 3

25. 80% of District 3 patients are from the “Northern Tier”

28. Geographic dominance (Northern District 3)

29. Reputation for quality and patient satisfaction

30. Top quartile satisfaction scores

31. Higher than benchmark on key quality indicators

32. High “workforce commitment”Strengths

34. Staffing shortages in key areas (Therapists and specialized nursing)

35. Improving Access

36. “Disconnection” from acute-care facility

37. Distance from major population centersChallenges

39. Certificate of Need (CON)applicants in the district

40. Healthcare Reform

41. Accountable Care Organizations (ACOs)

42. Bundled payment systemsThreats

44. Developing provider competency

45. Electronic Medical Record

46. Strategic alignment into one or more of the Shands Integrated Clinical & Academic Programs (ICAP)

47. cancer,

48. cardiovascular medicine,

49. children’s and women’s health, neuromedicine,

50. organ transplantation and

51. peri-operative (surgical) medicineOpportunities

53. People,Service,Quality,Financial,Growth

54. Quality: Improving quality across multiple dimensions

55. Service: Maintaining leadership in overall patient satisfaction

57. Questions?