The document outlines an agenda for a presentation featuring various topics related to user experience and design, including discussions by James Kelway, Jeppe Henckel, Tobias Høgsberg, and Rune Leth Andersen. Key themes include placing people at the center of business technology and the distinction between user-centered and user-led design. The document emphasizes that insights derived from user needs drive innovation.

2. Introduc)on
Introduction
By James Kelway

3. Agenda
Introduc)on
Introduction
by James Kelway
The overall user experience
by Jeppe Henckel
Break (15min.)
UX & Apps
by Tobias Høgsberg
UX & Social media
by Rune Leth Andersen
Q&A

8. ”What is this technology?”
Photo by jessicagarro on Flickr

10. Human Brand and
Solu)on Business
Technology

11. Placing people at the centre

12. Exploring business
and user needs

13. Insights lead to innovation

14. Some concluding thoughts
User centered design
is not user led design
Photo by Worldofoddy on Flickr

15. Experience is the difference