The Elevate America program provides no-cost technology training and certification packages through Microsoft vouchers for eligible U.S. military veterans and their spouses. The program is a partnership between Microsoft, the Department of Labor, local workforce areas, community colleges, and testing providers. It aims to provide in-demand skills to help veterans obtain jobs through intermediate and advanced IT training courses and industry-recognized certifications. Veterans receive vouchers to access self-paced online training for 12 months and take proctored exams at designated locations.

1. ELEVATE AMERICA
Microsoft Training and Certification for Veterans

2. What is the Elevate America Program?
 Technology training and certification packages
 Offered by Microsoft and local workforce areas to U.S.
military Veterans and their eligible spouses
 No-cost voucher
 Training to help Veterans and their eligible spouses
build their skills in selected Microsoft technologies
 Industry recognized certification exam that can be used
by Veterans and their eligible spouses to demonstrate
their skills to employers

3. Program Partners
 Microsoft Corporation  Community Colleges
 Department of Labor  IT Academy support for
designated advanced level
 Local Workforce Area/One learners, Certiport testing
Stop  Certiport
 Local program promotion,  Testing location. Communicate
customer intake, evaluation, program to existing test centers
voucher distribution, customer in designated areas. Waive test
support as designated, tracking, fees for veteran participants.
job placement, Certiport testing
 Prometric
 Nonprofit partner (local)
 Testing location. Communicate
 Customer support for program to existing test centers
intermediate level learning as in designated areas. Waive test
designated, Certiport testing fees for veteran participants.

4. Elevate America Goals
 Ensure Veterans and eligible spouses complete
training
 Ensure Veterans and eligible spouses successfully
obtain certification in the skills they learn
 Ensure Veterans and eligible spouses are placed into
jobs

5. Training & Certification Available
 Intermediate level Windows 7 and Office 2010 training:
Windows 7
 Windows 7 Essentials I
 Windows Essential II
Office 2010
 What’s New
 Word
 Excel
 Outlook
 PowerPoint

6.  Advanced Level IT Professional level training:
 Windows 7 – eLearning collection
 Windows Server Networking
 Windows Server Active Directory
 SQL Server

7. Who Are The Vouchers For?
Available to all eligible U.S. Military Veterans and
their covered spouses
 Eligible Veterans
An eligible Veteran is an individual who served in the active military, naval, or
air service, and who was discharged or released from such service under
conditions other than dishonorable.
 Eligible Covered Spouses
The Covered Spouse eligibility includes the spouse of any veteran who died of
a service-connected disability; a member serving on active military duty who is
listed as missing in action, captured in the line of duty by a hostile force, or
forcibly detained or interned in the line of duty by a foreign government or
power; or a veteran with a total service-connected disability rating or one who
died being evaluated for it.
*Eligibility of veterans and covered spouses is determined and certified at a
Career Center.

8. How Are Vouchers Distributed?
 Veterans who want a voucher must visit one of six
local Career Centers in San Diego County:
East County 924 East Main Street Phone: (619) 590-3900
El Cajon, CA 92021
North County Coastal 1949 Avenida del Oro, Suite 106 Phone: (760) 631-6150
Oceanside, CA 92056
North County Inland 463 North Midway Drive Phone: (760) 871-1962
Escondido, CA 92027
Metro 3910 University Avenue, Suite 300 Phone: (619) 516-2200
San Diego, CA 92105
South Metro 4389 Imperial Avenue Phone: (619) 266-4200
San Diego, CA 92113
South County 1111 Bay Boulevard, Suite E Phone: (619) 628-0300
Chula Vista, CA 91911

9. Receiving A Voucher
 One Stops will provide participants with an
appropriate voucher based on their interest and
training need.
 Participants can receive one voucher for training
(e-learning) and one voucher for designated
certification.
 If more vouchers are desired, successful completion
must be demonstrated.

10. Training & Certification Details
E-Learning Certification Exams
 Online, self paced learning  In person at proctored
 Conducted via any internet
locations via Microsoft’s
connected computer partner, Certiport or
Prometirc
 Learner can access/use
 Locations are across the
training from multiple
locations state
 You can choose to set up a
 12 months of access/use of
training from activation Certiport test computer
date  Exams must be taken
within specified timeframe

11. How Can We Partner?
 Tell your Veterans about Elevate America
 Distribute flyers about Elevate America
 Invite Jane Herrick to give a presentation to
interested staff and Veterans
 Jane Herrick
 (760)414-3558
 JaneH@workforce.org