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About Labor Ready
    The company was founded as Labor Ready, Inc. in 1989 in Kent, WA. It started as a small operation
    with a vision to provide companies of all sizes with dependable temporary labor. We have grown to
    become a publicly traded, multi-national organization with headquarters in Tacoma, WA. In 2007,
    the parent corporation was renamed to TrueBlue, Inc. to reflect the company’s expanding family
    of brands. Please visit TrueBlueInc.com for more information.
    Our Mission, Vision and Values guide our day-to-day business dealings and have helped us to
    become the leader in blue collar staffing.

    ■
      Mission - We put people to work.
    _______________________________________________________________________________________
    ■
      Vision - To be the leading provider of blue-collar staffing and be recognized for the positive
      difference we make.
    _______________________________________________________________________________________
    ■
      Values - be true, be passionate, be responsible, be creative, be respectful
    _______________________________________________________________________________________




                                                    We put people to work.   800-850-9118         LaborReady.com
It’s more than
just a job well done.
     Every day thousands of Labor Ready temporary employees help small businesses succeed. And
     each day, staff members in branches provide jobs for people willing and able to perform an honest
     day’s work for an honest day’s pay. That’s what we consider our greatest success: We put people
     to work like no other company and we provide opportunities for personal and professional growth
     to everyone involved.
     Labor Ready perfected the on-demand business model for temporary help, establishing the world’s
     largest general labor workforce. Because of our expert management of this resource, Labor Ready
     can immediately respond to your general labor needs. Our capabilities include:

     ■
       Placement of large numbers of people in general labor positions for all industries
     _______________________________________________________________________________________
     ■
       Quick and responsive fulfillment, including early mornings and weekends
     _______________________________________________________________________________________
     ■
       Specialization in tough-to-fill, high-turnover positions
     _______________________________________________________________________________________

     Each year, Labor Ready dispatches approximately 600,000 temporary employees to jobs in const-
     ruction, manufacturing, hospitality services, landscaping, warehousing, retail and more. More
     than 300,000 businesses of all sizes throughout the United States, Canada and the United Kingdom
     use Labor Ready when they need a dependable source of labor.




                                                     We put people to work.    800-850-9118      LaborReady.com
Workers ready to go.
Experts ready to help.
     When it comes to labor, one size does not fit all. We work with customers in a broad range of
     industries and take pride in quickly matching the right temporary employees with the right job.
     That not only means knowing our employees' strengths - it also means knowing the policies and
     working styles of every one of our customers. When you work with Labor Ready, your account
     manager will ask the questions and do the homework necessary to know your business at a level
     that helps ensure that the temporary employees we send to your site are the ideal fit for your
     company. Whatever your line of work, your Labor Ready team will make sure that all temporary
     employees are selected according to your criteria and are prepared and ready to meet your
     particular objectives from the minute they arrive at your job site.

     Construction and Demolition                    Waste and Recycling
     ■
       Cleanup                                      ■
                                                      Recycling
     ■
       Demolition                                   ■
                                                      Landfill care
     ■
       Landscaping                                  ■
                                                      Environmental services
     Warehousing & Packaging                        Transportation
     ■
       Retail warehousing                           ■
                                                       Moving - local/national/commercial/residential
     ■
       Stock room services                          ■
                                                       Loading/unloading
     ■
       Shipping and receiving                       ■
                                                       Freight shipment and handling
     ■
       Delivery processing and handling             ■
                                                       Distribution
     ■
       Breakdown
                                                    Manufacturing
     ■
       Merchandising                                ■
                                                      Light industrial
     Hospitality and Event Logistics                ■
                                                      Foundry
     ■
       Convention and conference organization
                                                    Agriculture
     ■
       Setup and teardown                           ■
                                                      Farming
     ■
       Materials management                         ■
                                                      Greenhouse maintenance - and more!
     ■
       Catering
     ■
       Custodial services




                                                     We put people to work.    800-850-9118     LaborReady.com
Over 700 locations
to serve you.
     We’re here to serve you: With more than 700 branches throughout the U.S., Canada, and the
     United Kingdom, you're never far from a Labor Ready team that can deliver the staffing and
     expertise you need. Visit our website at LaborReady.com to use our branch locator to find a
     branch near you or call 800-850-9118 to be connected.




                                                     We put people to work.    800-850-9118        LaborReady.com
On demand labor.
On the mark service.
     Right Match Dispatch
     Our application asks prospective employees to list all of their past work experience. This allows
     us to make sure that we are matching the right employees and skill sets to your job requirements.
     Workers are not sent out first come, first serve.

     President’s Guarantee
     “If you are unhappy with any temporary employee, for any reason, notify Labor Ready within the
     first two-hour period. You will not be billed for that temporary employee, and we will send out a
     replacement immediately.” - Wayne Larkin, President of Labor Ready

     Tescor Program
     Labor Ready utilizes the services of American Tescor, Inc, the innovative leader in electronic
     pre-employment screening to effectively reduce employment risk. The Tescor survey provides
     for the following:

     ■
       Contains 73 questions available in twelve different languages
     _______________________________________________________________________________________
     ■
       Identify applicants with “entitlement mentality”
     _______________________________________________________________________________________
     ■
       Assesses behavior-not personality
     _______________________________________________________________________________________
     ■
       Meets all State and Federal hiring guidelines
     _______________________________________________________________________________________
     ■
       Provides instant results - 24 hours a day
     _______________________________________________________________________________________
     ■
       Capture rate for background checks is 31%, more than 5 times higher than normal checks
     _______________________________________________________________________________________
     ■
       Capture rate for drug tests is 13%, more than 3 times higher than normal tests
     _______________________________________________________________________________________




                                                       We put people to work.    800-850-9118      LaborReady.com
Background and Drug Screening
In addition to our standard screening process, Labor Ready has the resources to provide companies
with background checks and drug screening, upon the request of the customer. The checks are
designed to mirror the processes of the specific client to whom the potential employee may be
assigned. Background checks and drug screening are provided for an additional management
cost for any customer making such a request.

Safety
All workers are sent to jobsites with the personal protective equipment for their job as described
by you. When workers fill out an application, all standard operating procedures are reviewed and
a safety test must be taken. Safety films are also shown daily in all of the Labor Ready branches.




                                                 We put people to work.    800-850-9118       LaborReady.com
Labor Ready
works for you.
     National Accounts
     You’ll meet with your Area Sales Manager or the account team who will talk with you to assess
     your needs, gain a deep understanding of your company and work with you to develop smart
     strategies for using temporary labor to achieve your business objectives.
     Over the years, we’ve developed a comprehensive, streamlined system that addresses all
     aspects of providing labor. When you need temporary employees on a project, simply contact
     your National Accounts team and we’ll take care of the rest. From consolidated reporting and
     billing to our technology that enables you to order employees online and check your account
     information 24/7, we’re constantly looking for ways to work smarter, reduce costs and make
     running your business easier.

     Technology
     Labor Ready’s proprietary software allows the ability to track employee hours, track overtime,
     and save specific worker skill sets. We can provide reports for your accounting and management
     personnel, including aging, billing and ticket reprints, open invoice reports, and customer ledgers.
     We also offer complete online account management through our website, LaborReady.com. Our
     online services include online ordering and monitoring, real-time reports including aging,
     payment register and employee hours and online bill paying.

     Insurance Coverage
     Labor Ready will procure and maintain Workers Compensation and General Liability for our
     workers and upon request can provide the Client with certificates of insurance.




                                                      We put people to work.     800-850-9118      LaborReady.com
Human Resources
    EEOC Compliance
    Labor Ready is an equal opportunity employer and strives to maintain a working environment free
    of all forms of harassment, whether based upon race, gender, color, religion, ancestry, national
    origin, age, marital or family status, veteran status, physical or mental disabilities, on the job
    injuries, citizenship, HIV or AIDS, sexual orientation, union affiliation or the assertion of any other
    enforceable rights.

    I-9 Compliance
    Labor Ready aggressively enforces all US immigration and naturalization requirements. Branch
    managers are trained to ensure that I-9 forms are properly completed and all documentation is
    valid. We are working to become one of the first staffing companies in America to partner with
    Immigrations and Customs Enforcement to achieve IMAGE certification. In addition to being
    recognized by ICE as having best practices with regard to immigration compliance, IMAGE
    certification comes with real tangible benefits such as respites from raids and enhanced I-9 training.
    Labor Ready has created programs and procedures to ensure:
    ■
      Federal and state wage hour laws are honored.
    _______________________________________________________________________________________
    ■
      Safety training and protective equipment are provided to our temporary employees.
    _______________________________________________________________________________________
    ■
      Employees have access to our 24 hour hotline, SilentWhistle, toll-free and online
      to report any concerns of theft, fraud, harassment, discrimination, abuse, etc.
    _______________________________________________________________________________________
    In 2003, Labor Ready was selected by the Department of Labor, which commended the company as
    a model for the temporary employment industry, as the first participant in its VIP program in which
    the employer and the DOL work closely and productively with all wage and hour rules.




                                                        We put people to work.     800-850-9118       LaborReady.com
Success stories
from our customers
and workers.
    Customer Stories
     Lary Edgell, Hickory Farms -“The crew we had was very good. They arrived on time, took directions
     very well, worked hard and looked for tasks constantly. We were able to unload the truck and
     stage the product in just under an hour and a half. They were professional and seemed to really
     care about what they were asked to do. Additionally, I had the area supervisor from Labor Ready
     contact me during their shift to see how things went. The program worked great and made my first
     set-up with Hickory Farms very smooth and efficient.”
     Heartland Retail Construction -“When calling the national accounts 1-800 number the customer
     service reps are pleasant to talk to. We are satisfied with the current ordering system, in fact,
     that is one of the main reasons we are still with Labor Ready, and the convenience of having to
     call one number or to go online and order is a great bonus and saves time.”
     Trooper Transport -“Thanks to Labor Ready my business of delivering and setting up medical
     equipment is booming. Not only has my gross increased, my net (the number that counts) has
     doubled. Where in the past I had to pay one person to ride for 500 miles to a delivery and work for
     4 hours and pay them to ride home now I’m sending one person out to do the driving and utilizing
     Labor Ready for assistance once we get to the delivery city. That also allows me to use the other
     person to make more deliveries somewhere else. Thanks again!”

    Worker Stories
     Helen Bush, Temporary Employee, Jacksonville -“I went to the Labor Ready office and filled out
     an application. That very first day I went to work. They’ve been sending me out ever since. I would
     work for all four temp agencies in Jacksonville, but Labor Ready was the most consistent at
     finding work for me.”
     Phil Paradisio, Temporary Employee, Fullerton -“The thing I like most about Labor Ready is they’re
     behind me. If, for instance, I was laid off at a temporary job, they would work hard to find me
     another job. There’s a lot of security in that. Labor Ready has allowed me the opportunity to get
     back on my feet and get a fulltime job- a job I love.”




                                                      We put people to work.     800-850-9118      LaborReady.com

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Intro Proposal Labor Ready

  • 1. About Labor Ready The company was founded as Labor Ready, Inc. in 1989 in Kent, WA. It started as a small operation with a vision to provide companies of all sizes with dependable temporary labor. We have grown to become a publicly traded, multi-national organization with headquarters in Tacoma, WA. In 2007, the parent corporation was renamed to TrueBlue, Inc. to reflect the company’s expanding family of brands. Please visit TrueBlueInc.com for more information. Our Mission, Vision and Values guide our day-to-day business dealings and have helped us to become the leader in blue collar staffing. ■ Mission - We put people to work. _______________________________________________________________________________________ ■ Vision - To be the leading provider of blue-collar staffing and be recognized for the positive difference we make. _______________________________________________________________________________________ ■ Values - be true, be passionate, be responsible, be creative, be respectful _______________________________________________________________________________________ We put people to work. 800-850-9118 LaborReady.com
  • 2. It’s more than just a job well done. Every day thousands of Labor Ready temporary employees help small businesses succeed. And each day, staff members in branches provide jobs for people willing and able to perform an honest day’s work for an honest day’s pay. That’s what we consider our greatest success: We put people to work like no other company and we provide opportunities for personal and professional growth to everyone involved. Labor Ready perfected the on-demand business model for temporary help, establishing the world’s largest general labor workforce. Because of our expert management of this resource, Labor Ready can immediately respond to your general labor needs. Our capabilities include: ■ Placement of large numbers of people in general labor positions for all industries _______________________________________________________________________________________ ■ Quick and responsive fulfillment, including early mornings and weekends _______________________________________________________________________________________ ■ Specialization in tough-to-fill, high-turnover positions _______________________________________________________________________________________ Each year, Labor Ready dispatches approximately 600,000 temporary employees to jobs in const- ruction, manufacturing, hospitality services, landscaping, warehousing, retail and more. More than 300,000 businesses of all sizes throughout the United States, Canada and the United Kingdom use Labor Ready when they need a dependable source of labor. We put people to work. 800-850-9118 LaborReady.com
  • 3. Workers ready to go. Experts ready to help. When it comes to labor, one size does not fit all. We work with customers in a broad range of industries and take pride in quickly matching the right temporary employees with the right job. That not only means knowing our employees' strengths - it also means knowing the policies and working styles of every one of our customers. When you work with Labor Ready, your account manager will ask the questions and do the homework necessary to know your business at a level that helps ensure that the temporary employees we send to your site are the ideal fit for your company. Whatever your line of work, your Labor Ready team will make sure that all temporary employees are selected according to your criteria and are prepared and ready to meet your particular objectives from the minute they arrive at your job site. Construction and Demolition Waste and Recycling ■ Cleanup ■ Recycling ■ Demolition ■ Landfill care ■ Landscaping ■ Environmental services Warehousing & Packaging Transportation ■ Retail warehousing ■ Moving - local/national/commercial/residential ■ Stock room services ■ Loading/unloading ■ Shipping and receiving ■ Freight shipment and handling ■ Delivery processing and handling ■ Distribution ■ Breakdown Manufacturing ■ Merchandising ■ Light industrial Hospitality and Event Logistics ■ Foundry ■ Convention and conference organization Agriculture ■ Setup and teardown ■ Farming ■ Materials management ■ Greenhouse maintenance - and more! ■ Catering ■ Custodial services We put people to work. 800-850-9118 LaborReady.com
  • 4. Over 700 locations to serve you. We’re here to serve you: With more than 700 branches throughout the U.S., Canada, and the United Kingdom, you're never far from a Labor Ready team that can deliver the staffing and expertise you need. Visit our website at LaborReady.com to use our branch locator to find a branch near you or call 800-850-9118 to be connected. We put people to work. 800-850-9118 LaborReady.com
  • 5. On demand labor. On the mark service. Right Match Dispatch Our application asks prospective employees to list all of their past work experience. This allows us to make sure that we are matching the right employees and skill sets to your job requirements. Workers are not sent out first come, first serve. President’s Guarantee “If you are unhappy with any temporary employee, for any reason, notify Labor Ready within the first two-hour period. You will not be billed for that temporary employee, and we will send out a replacement immediately.” - Wayne Larkin, President of Labor Ready Tescor Program Labor Ready utilizes the services of American Tescor, Inc, the innovative leader in electronic pre-employment screening to effectively reduce employment risk. The Tescor survey provides for the following: ■ Contains 73 questions available in twelve different languages _______________________________________________________________________________________ ■ Identify applicants with “entitlement mentality” _______________________________________________________________________________________ ■ Assesses behavior-not personality _______________________________________________________________________________________ ■ Meets all State and Federal hiring guidelines _______________________________________________________________________________________ ■ Provides instant results - 24 hours a day _______________________________________________________________________________________ ■ Capture rate for background checks is 31%, more than 5 times higher than normal checks _______________________________________________________________________________________ ■ Capture rate for drug tests is 13%, more than 3 times higher than normal tests _______________________________________________________________________________________ We put people to work. 800-850-9118 LaborReady.com
  • 6. Background and Drug Screening In addition to our standard screening process, Labor Ready has the resources to provide companies with background checks and drug screening, upon the request of the customer. The checks are designed to mirror the processes of the specific client to whom the potential employee may be assigned. Background checks and drug screening are provided for an additional management cost for any customer making such a request. Safety All workers are sent to jobsites with the personal protective equipment for their job as described by you. When workers fill out an application, all standard operating procedures are reviewed and a safety test must be taken. Safety films are also shown daily in all of the Labor Ready branches. We put people to work. 800-850-9118 LaborReady.com
  • 7. Labor Ready works for you. National Accounts You’ll meet with your Area Sales Manager or the account team who will talk with you to assess your needs, gain a deep understanding of your company and work with you to develop smart strategies for using temporary labor to achieve your business objectives. Over the years, we’ve developed a comprehensive, streamlined system that addresses all aspects of providing labor. When you need temporary employees on a project, simply contact your National Accounts team and we’ll take care of the rest. From consolidated reporting and billing to our technology that enables you to order employees online and check your account information 24/7, we’re constantly looking for ways to work smarter, reduce costs and make running your business easier. Technology Labor Ready’s proprietary software allows the ability to track employee hours, track overtime, and save specific worker skill sets. We can provide reports for your accounting and management personnel, including aging, billing and ticket reprints, open invoice reports, and customer ledgers. We also offer complete online account management through our website, LaborReady.com. Our online services include online ordering and monitoring, real-time reports including aging, payment register and employee hours and online bill paying. Insurance Coverage Labor Ready will procure and maintain Workers Compensation and General Liability for our workers and upon request can provide the Client with certificates of insurance. We put people to work. 800-850-9118 LaborReady.com
  • 8. Human Resources EEOC Compliance Labor Ready is an equal opportunity employer and strives to maintain a working environment free of all forms of harassment, whether based upon race, gender, color, religion, ancestry, national origin, age, marital or family status, veteran status, physical or mental disabilities, on the job injuries, citizenship, HIV or AIDS, sexual orientation, union affiliation or the assertion of any other enforceable rights. I-9 Compliance Labor Ready aggressively enforces all US immigration and naturalization requirements. Branch managers are trained to ensure that I-9 forms are properly completed and all documentation is valid. We are working to become one of the first staffing companies in America to partner with Immigrations and Customs Enforcement to achieve IMAGE certification. In addition to being recognized by ICE as having best practices with regard to immigration compliance, IMAGE certification comes with real tangible benefits such as respites from raids and enhanced I-9 training. Labor Ready has created programs and procedures to ensure: ■ Federal and state wage hour laws are honored. _______________________________________________________________________________________ ■ Safety training and protective equipment are provided to our temporary employees. _______________________________________________________________________________________ ■ Employees have access to our 24 hour hotline, SilentWhistle, toll-free and online to report any concerns of theft, fraud, harassment, discrimination, abuse, etc. _______________________________________________________________________________________ In 2003, Labor Ready was selected by the Department of Labor, which commended the company as a model for the temporary employment industry, as the first participant in its VIP program in which the employer and the DOL work closely and productively with all wage and hour rules. We put people to work. 800-850-9118 LaborReady.com
  • 9. Success stories from our customers and workers. Customer Stories Lary Edgell, Hickory Farms -“The crew we had was very good. They arrived on time, took directions very well, worked hard and looked for tasks constantly. We were able to unload the truck and stage the product in just under an hour and a half. They were professional and seemed to really care about what they were asked to do. Additionally, I had the area supervisor from Labor Ready contact me during their shift to see how things went. The program worked great and made my first set-up with Hickory Farms very smooth and efficient.” Heartland Retail Construction -“When calling the national accounts 1-800 number the customer service reps are pleasant to talk to. We are satisfied with the current ordering system, in fact, that is one of the main reasons we are still with Labor Ready, and the convenience of having to call one number or to go online and order is a great bonus and saves time.” Trooper Transport -“Thanks to Labor Ready my business of delivering and setting up medical equipment is booming. Not only has my gross increased, my net (the number that counts) has doubled. Where in the past I had to pay one person to ride for 500 miles to a delivery and work for 4 hours and pay them to ride home now I’m sending one person out to do the driving and utilizing Labor Ready for assistance once we get to the delivery city. That also allows me to use the other person to make more deliveries somewhere else. Thanks again!” Worker Stories Helen Bush, Temporary Employee, Jacksonville -“I went to the Labor Ready office and filled out an application. That very first day I went to work. They’ve been sending me out ever since. I would work for all four temp agencies in Jacksonville, but Labor Ready was the most consistent at finding work for me.” Phil Paradisio, Temporary Employee, Fullerton -“The thing I like most about Labor Ready is they’re behind me. If, for instance, I was laid off at a temporary job, they would work hard to find me another job. There’s a lot of security in that. Labor Ready has allowed me the opportunity to get back on my feet and get a fulltime job- a job I love.” We put people to work. 800-850-9118 LaborReady.com