SlideShare a Scribd company logo
Future Marketers
Social Media Workshop - #FMSMW
       WiFi Login - ‘Napa‘ WiFi Password - ‘Valley’




      presented by bakasmedia.com
Todd Iseri - Director of Sales
Twitter.com/NapaMarriott
Facebook.com/NapaMarriott
about.me/rickbakas


First Director of Social Media in the wine industry
Former Brand Manager at NIKE
Adviser at Bakas Media
Certified Sommelier
Really loves #Bacon




                                                      #FMSMW
Grandpa Hardig




                 #FMSMW
Grandpa Hardig




                 #FMSMW
internet users




                 1960


                        #FMSMW
internet users




                        Moore’s Law



                 1960


                                      #FMSMW
internet users




                 1970


                        #FMSMW
mobile users




               1980


                      #FMSMW
mobile users




                                                    Macintosh


                  answering machines                                                AOL


                                         usenet groups
                                 ATM’s
                                                                Microsoft Windows
               1980                            dial up modems




                                                                              #FMSMW
1990


       #FMSMW
wifi

                   voicemail

                                first personal computers               first business websites


                                                               first business email

                                               first email addresses

first cell phones               1990                                                            internet boom




                                                                                                           #FMSMW
2000


       #FMSMW
MySpace
                                                        vlogging
        Friendster

                                          google analytics

                     blogging


CRM




      2000


                                            #FMSMW
2010


       #FMSMW
sCRM
                                         virtual banking




social media




               smart appliances




                 2010


                                                           #FMSMW
internet users
       mobile users




1970                    1980   1990   2000   2010   2020




                                                    #FMSMW
internet users
              mobile users




                               you are here




1960   1970      1980      1990     2000      2010   2020   2030   2040   2050   2060   2070   2080    2090   3000




                                                                                                      #FMSMW
Grandpa Hardig




                 #FMSMW
1960   1970   1980   1990   2000   2010   2020   2030   2040   2050   2060   2070   2080    2090   3000




                                                                                           #FMSMW
rise of curation




1960   1970   1980   1990       2000      2010   2020   2030   2040   2050   2060   2070   2080    2090   3000




                                                                                                  #FMSMW
dawn of brand curation




1960   1970   1980     1990   2000   2010   2020   2030   2040   2050   2060   2070   2080    2090   3000




                                                                                             #FMSMW
dawn of brand curation




                                                                 Every photo, tweet, blog
                                                                  post, message, email,
                                                                  sound clip or video will
                                                                   exist forever online.

1960   1970   1980     1990   2000   2010   2020   2030   2040     2050   2060   2070   2080    2090   3000




                                                                                               #FMSMW
dawn of brand curation




1960   1970   1980     1990   2000   2010   2020   2030   2040   2050   2060   2070   2080    2090   3000




                                                                                             #FMSMW
traditional                   new media
       media              +     create your own
  rely on others’ reach              reach


Magazine readership           Facebook fans
Newspaper circulation         blog readers
Television audience           YouTube viewers
SEO manipulation              Twitter Followers
Email                         Email list
                              organic SEO



                                                  #FMSMW
conversationprism.com   #FMSMW
You are a steward of legacy
‣ establish URL real estate now
‣ establish brand voice
‣ years from now people will be viewing your brand
  messages online
‣ community continues to grow year after year




                                                     #FMSMW
Online engagement
‣ @ replies
‣ Themes (ie.. #custserv)
‣ Events
‣ Education


‣ Increase your social currency




                                  #FMSMW
Online engagement




                    #FMSMW
Case studies




               #FMSMW
#HunterWine, #YarraWine, #BarossaWine


‣ Reached 2,900,000 people on Twitter
‣ 67,000,000 impressions
‣ 7,200 tweets
‣ 1,100 unique tweeters
tweetup tour of U.S.

        SEATTLE




                                                                         BOSTON

                                                                NEW
                                                               JERSEY   NEW
                                                                        YORK
 NAPA                                     CHICAGO

                   BOULDER                                         DC
                       DENVER



        LA                                                    RALEIGH

                                                    ATLANTA

                                DALLAS


                                 AUSTIN
                                                         ORLANDO



                                                                   #FMSMW
tweetup tour of U.S.




                       #FMSMW
tweetup tour of U.S.



    Number
of
brand
impressions‐
6297

    Es6mated
total
number
of
a9endees‐
282
    Avg.
number
of
Tweets
during
each
event‐
211
    Avg.
number
of
Unique
tweeters
per
event‐
42
    Approximate
reach
per
event‐
220,000
‐
500,000

    Number
of
searches
on
grappos.com‐
1,516
    $
Invested
‐
$5,000
for
travel
&
expenses




                                                     #FMSMW
172,000
“views”
of
our
tweetup

     invites
on
Eventbrite





    1,211
names
of
qualified
wine

     drinkers
added
to
database




        wine
club
&
DTC
sales


                                    #FMSMW
172,000
“views”
of
our
tweetup

                               invites
on
Eventbrite





                                 1,211
names
of
qualified
wine

                                  drinkers
added
to
database

Addi6onal
Stats:
+
36
new
placements
+
27
aFendees
per
event
+
42
unique
tweeters
per
event
+
211
tweets
per
event


                                     wine
club
&
DTC
sales


                                                                 #FMSMW
Location Based Marketing




                     92 visitors to the winery from Foursquare tips


                                                            #FMSMW
Positioning your brand online - be consistent!




                                                 #FMSMW
Brand for the lizard brain
Brand for the lizard brain




               (




     a decent brand will
   register on the front of
       the brain in the
          eyeballs.
Brand for the lizard brain




               (

                              (
     a decent brand will
                                a GREAT brand will
   register on the front of
                              register deep down on
       the brain in the
                                  the lizard brain.
          eyeballs.
Brand Synergy
Brand Synergy
A brand is a promise.
A brand is a promise.
A promise made by people.
Holistic Brand

                                     events   email campaign


                            travel                    @ replies


                    in-person                             YouTube videos
                 interactions


 Face to Face                                                  Online
   supporting other people’s                              social currency
            events in person

                                                      events

                    one-one service
                                                service




                                                                            #FMSMW
things you can be doing now




                              #FMSMW
things you can be doing now
@ reply to as many people on Twitter as possible every day
(Twitter hides them from your stream)




                                                             #FMSMW
things you can be doing now
@ reply to as many people on Twitter as possible every day
(Twitter hides them from your stream)


Educate people about your area of brand expertise (blog daily)




                                                                 #FMSMW
things you can be doing now
@ reply to as many people on Twitter as possible every day
(Twitter hides them from your stream)


Educate people about your area of brand expertise (blog daily)




Establishing your URLs for future use




                                                                 #FMSMW
things you can be doing now
@ reply to as many people on Twitter as possible every day
(Twitter hides them from your stream)


Educate people about your area of brand expertise (blog daily)




Establishing your URLs for future use


Engage influencers




                                                                 #FMSMW
things you can be doing now
@ reply to as many people on Twitter as possible every day
(Twitter hides them from your stream)


Educate people about your area of brand expertise (blog daily)




Establishing your URLs for future use


Engage influencers


Position your brand for consistency and synergy


                                                                 #FMSMW
things you can be doing now
@ reply to as many people on Twitter as possible every day
(Twitter hides them from your stream)


Educate people about your area of brand expertise (blog daily)


Educate people on your product (vintage 2011)


Establishing your URLs for future use


Engage influencers


Position your brand for consistency and synergy


                                                                 #FMSMW
Q+A




      #FMSMW

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Intro curation-branding

  • 1. Future Marketers Social Media Workshop - #FMSMW WiFi Login - ‘Napa‘ WiFi Password - ‘Valley’ presented by bakasmedia.com
  • 2. Todd Iseri - Director of Sales Twitter.com/NapaMarriott Facebook.com/NapaMarriott
  • 3. about.me/rickbakas First Director of Social Media in the wine industry Former Brand Manager at NIKE Adviser at Bakas Media Certified Sommelier Really loves #Bacon #FMSMW
  • 4. Grandpa Hardig #FMSMW
  • 5. Grandpa Hardig #FMSMW
  • 6. internet users 1960 #FMSMW
  • 7. internet users Moore’s Law 1960 #FMSMW
  • 8. internet users 1970 #FMSMW
  • 9. mobile users 1980 #FMSMW
  • 10. mobile users Macintosh answering machines AOL usenet groups ATM’s Microsoft Windows 1980 dial up modems #FMSMW
  • 11. 1990 #FMSMW
  • 12. wifi voicemail first personal computers first business websites first business email first email addresses first cell phones 1990 internet boom #FMSMW
  • 13. 2000 #FMSMW
  • 14. MySpace vlogging Friendster google analytics blogging CRM 2000 #FMSMW
  • 15. 2010 #FMSMW
  • 16. sCRM virtual banking social media smart appliances 2010 #FMSMW
  • 17. internet users mobile users 1970 1980 1990 2000 2010 2020 #FMSMW
  • 18. internet users mobile users you are here 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 2060 2070 2080 2090 3000 #FMSMW
  • 19. Grandpa Hardig #FMSMW
  • 20. 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 2060 2070 2080 2090 3000 #FMSMW
  • 21. rise of curation 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 2060 2070 2080 2090 3000 #FMSMW
  • 22. dawn of brand curation 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 2060 2070 2080 2090 3000 #FMSMW
  • 23. dawn of brand curation Every photo, tweet, blog post, message, email, sound clip or video will exist forever online. 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 2060 2070 2080 2090 3000 #FMSMW
  • 24. dawn of brand curation 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 2060 2070 2080 2090 3000 #FMSMW
  • 25. traditional new media media + create your own rely on others’ reach reach Magazine readership Facebook fans Newspaper circulation blog readers Television audience YouTube viewers SEO manipulation Twitter Followers Email Email list organic SEO #FMSMW
  • 27. You are a steward of legacy ‣ establish URL real estate now ‣ establish brand voice ‣ years from now people will be viewing your brand messages online ‣ community continues to grow year after year #FMSMW
  • 28. Online engagement ‣ @ replies ‣ Themes (ie.. #custserv) ‣ Events ‣ Education ‣ Increase your social currency #FMSMW
  • 30. Case studies #FMSMW
  • 31. #HunterWine, #YarraWine, #BarossaWine ‣ Reached 2,900,000 people on Twitter ‣ 67,000,000 impressions ‣ 7,200 tweets ‣ 1,100 unique tweeters
  • 32. tweetup tour of U.S. SEATTLE BOSTON NEW JERSEY NEW YORK NAPA CHICAGO BOULDER DC DENVER LA RALEIGH ATLANTA DALLAS AUSTIN ORLANDO #FMSMW
  • 33. tweetup tour of U.S. #FMSMW
  • 34. tweetup tour of U.S. Number
of
brand
impressions‐
6297
 Es6mated
total
number
of
a9endees‐
282 Avg.
number
of
Tweets
during
each
event‐
211 Avg.
number
of
Unique
tweeters
per
event‐
42 Approximate
reach
per
event‐
220,000
‐
500,000 Number
of
searches
on
grappos.com‐
1,516 $
Invested
‐
$5,000
for
travel
&
expenses #FMSMW
  • 35. 172,000
“views”
of
our
tweetup
 invites
on
Eventbrite
 1,211
names
of
qualified
wine
 drinkers
added
to
database wine
club
&
DTC
sales #FMSMW
  • 36. 172,000
“views”
of
our
tweetup
 invites
on
Eventbrite
 1,211
names
of
qualified
wine
 drinkers
added
to
database Addi6onal
Stats: +
36
new
placements +
27
aFendees
per
event +
42
unique
tweeters
per
event +
211
tweets
per
event wine
club
&
DTC
sales #FMSMW
  • 37. Location Based Marketing 92 visitors to the winery from Foursquare tips #FMSMW
  • 38. Positioning your brand online - be consistent! #FMSMW
  • 39. Brand for the lizard brain
  • 40. Brand for the lizard brain ( a decent brand will register on the front of the brain in the eyeballs.
  • 41. Brand for the lizard brain ( ( a decent brand will a GREAT brand will register on the front of register deep down on the brain in the the lizard brain. eyeballs.
  • 44.
  • 45. A brand is a promise.
  • 46. A brand is a promise. A promise made by people.
  • 47. Holistic Brand events email campaign travel @ replies in-person YouTube videos interactions Face to Face Online supporting other people’s social currency events in person events one-one service service #FMSMW
  • 48. things you can be doing now #FMSMW
  • 49. things you can be doing now @ reply to as many people on Twitter as possible every day (Twitter hides them from your stream) #FMSMW
  • 50. things you can be doing now @ reply to as many people on Twitter as possible every day (Twitter hides them from your stream) Educate people about your area of brand expertise (blog daily) #FMSMW
  • 51. things you can be doing now @ reply to as many people on Twitter as possible every day (Twitter hides them from your stream) Educate people about your area of brand expertise (blog daily) Establishing your URLs for future use #FMSMW
  • 52. things you can be doing now @ reply to as many people on Twitter as possible every day (Twitter hides them from your stream) Educate people about your area of brand expertise (blog daily) Establishing your URLs for future use Engage influencers #FMSMW
  • 53. things you can be doing now @ reply to as many people on Twitter as possible every day (Twitter hides them from your stream) Educate people about your area of brand expertise (blog daily) Establishing your URLs for future use Engage influencers Position your brand for consistency and synergy #FMSMW
  • 54. things you can be doing now @ reply to as many people on Twitter as possible every day (Twitter hides them from your stream) Educate people about your area of brand expertise (blog daily) Educate people on your product (vintage 2011) Establishing your URLs for future use Engage influencers Position your brand for consistency and synergy #FMSMW
  • 55. Q+A #FMSMW

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  39. Civiliation becoming digital. Not just social media and the internet.\nBanking, commerce, enterprise, government (Egypt). Can you imagine a war being started b/c of technology and social media?\n
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  44. Analog ad - trying to capture attention out of all the other ads in that magazine. Digital ad - if the brand has an engaged audience they’ll capture and retain attention, not just now but forever.\n
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  47. people buying and sharing product experiences are keeping up with technology. your competitors are keeping up with technology. I hear from small businesses “we can’t afford social media” to which I reply, “you can afford NOT to adopt social media”. \n\nWine & Travel (like my trip here) are shared experiences.\n
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  49. Most social sites have a feed. What did my friends JUST do?\nWhether you have a lot of followers or none, you can @ reply anyone\n
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  52. engaging wine drinkers in person\ntook a page out of Obama’s playbook last year - energizing the base\nqualifying potential consumers\ncreating brand ambassadors\n
  53. the beginnings of a predictive model\n
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  68. You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\n
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