4. Structured Interviews
Characteristics
● All candidates are asked the same questions in the same order
● All candidates are evaluated using a common rating scale
● Interviewers are in agreement on acceptable answers
Benefits
● High reliability (rating consistency among interviewers)
● High validity (the extent to which the assessment method measures what it is
intended to measure, e.g., job performance)
● Legal defensibility
5. Interview Setup
● Interview Panel - 2-4 members
○ Experienced, high-performing employees who possess knowledge of the job at the level of the
position to be filled
○ External to organization
○ Diversity
● Interview format
○ Behavioral event interview - past behaviors
○ Situational interview - hypothetical future situation
○ Reflective of competencies derived from a job analysis
● Quality Ranking Factor
○ Competency/KSA that significantly enhances performance
○ Different from selective factor (e.g. screening criteria)
12. Interview Tips
● Understand Quality Ranking Factors!!!!
● Research (e.g. open source (Early Bird), informational interviews, etc.)
● Prepare relevant examples
● Review your resume
● Military interviewers may have limited hiring experience and lean on
knowledge over attributes
● Understand train-up timeline
● Rehearse
13. References
● Delegated Examining Operations Handbook: A Guide for
Federal Agency Examining Offices
● US Office of Personnel Management - Structured
Interviews: A Practical Guide