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Internship Overview
Megan McLelland
Introduction
• I am a senior at Clemson University, finishing my degrees in Health
Science and Language & International Health. As a requirement for
Health Science graduation, I must complete a 180-hour internship at
an approved location. I was given the opportunity to work with Dr.
Petra Warren at two free clinics in rural South Carolina. I had various
responsibilities and was taught a lot about medicine and the various
ways that medical care can be brought to a community.
The Free Medical Clinic of Cherokee County
Middle Tyger Community Center
• Free clinic located within the community center
• 84 Groce Rd A, Lyman, SC 29365
• Attending physician, Dr. Petra Warren (pwarren@carolinas.vcom.edu)
• Located at the Senior Center in Gaffney, SC
• 499 W Rutledge Ave, Gaffney, SC 29341
• Director on-site, Libbie Cheeks (libbie@ccfmc.org)
• Attending physician, Dr. Petra Warren (pwarren@carolinas.vcom.edu)
The Free Medical Clinic of Cherokee County
Middle Tyger Community Center
• These organizations seek to bring care to the rural populations of
Gaffney and Lyman, SC, the majority of which are uninsured and no-
to low-income. They also serve a small homeless population.
• The clinics offer primary care services such as physical checkups and
screenings. Other organizations will collaborate with the free clinics in
order to offer more services. A great example of this is the monthly
collaboration with Middle Tyger that brings in an OBGYN to offer free
PAP smears for patients in need.
Description of the sites
• The most common diagnoses at these clinics are hypertension,
diabetes, depression, anxiety, and arthritis. The patients that come in
usually range from ages 40 to 60, and most of them have had some
form of established care in the past. In my experience, the patients
are more often smokers than not.
• One of the goals of the free clinics is to provide care regardless of
circumstances. However, as part of the mission of the clinics, the
doctors are very aware of the opioid epidemic in the United States
and refrain from prescribing these medications in order to prevent
the furthering of this problem.
Description of the sites
• Some of the major organizations that collaborate with the free clinics
are Vocational Rehabilitation, Welvista, and the indigent care program
of Mary Black Outpatient Center.
Description of the sites
Description of intern responsibilities
• In both clinics, I shadowed the physician or medical student attending
the patient visit and served as a scribe, filling out the patient’s SOAP
note as needed. I learned valuable techniques like how to operate the
online system we used, Practice Fusion, as well as different
abbreviations and codes used when scribing.
Description of intern responsibilities
• I checked-in patients and took their vitals
(including blood pressure, pulse, temperature,
height, and weight) as well as recorded their
chief complaint and updated any changes to
their medical or social history.
Description of intern responsibilities
• I attended any events that the clinics participated in such as
Operation Stand Down which brings in different organizations from
the region that support American veterans and provide a range of
free services. My responsibilities included assisting with veteran sign-
in and registration for services. Another event I attended was the
Union Community Wellness Event sponsored by Welvista where I
helped with patient registration as well as taking blood pressures.
Description of intern responsibilities
• I worked hand in hand with the medical
students volunteering, and I contacted
other organizations in order to collect
information about additional services they
could provide to our patients or to gather
materials that we could use to improve
the relations between the two
organizations. This includes lab work
request forms and patient intake forms.
Description of intern responsibilities
• The clinics also receive patients of different
ethnicities, and given my strong background in
Spanish, I was able to translate the visits for
any Hispanic patients as well as help them
properly complete patient intake forms prior
to being seen.
Description of intern responsibilities
• One of my responsibilities included working
with the medical students volunteering with
the free clinics. Dr. Warren also recommended
that I choose a day to attend a lecture and lab
at the Osteopathic school that she is affiliated
with, VCOM, and learn about the different
requirements and challenges of being a
medical student.
Projects
When working in primary
care, it is essential to be
aware of any changes in
recommendations for
screening for certain
diseases. As part of a
personal research project
assigned to me by my
internship preceptor, I
researched the US
Preventive Tasks Force
recommendations for
screening in primary care
and prepared a spreadsheet
and presented it to her.
Projects
Working with a free clinic means that there
are often other organizations involved in
helping provide care to the uninsured
population that is being seen. For this
reason, I was asked to recreate a patient
referral form for the patients who need to
be sent to another facility to receive care
or have a test performed.
Projects
Patients that are seeking care at the free
clinic are sometimes unaware of other
benefits that they could be receiving from
different organizations in the community.
Shown to the right is a brochure I created
to help patients have all the resources they
need for other services within one piece of
paper.
Conclusion
• Throughout my time in the internship, I learned a lot about a
population that was completely new to me: the uninsured. I learned
the importance of advocating for those who are different from you
and rely on you for assistance. I worked on my skills for taking patient
vital signs like blood pressure and pulse, and I learned how to operate
an online health record system. I completed research projects about
health screening and designed various forms to assist with patient
referrals. I am very lucky to have been given the chance to work with
such a kind and passionate group of people, eager to bring medical
care to those who cannot access it themselves.

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Internship Overview

  • 2. Introduction • I am a senior at Clemson University, finishing my degrees in Health Science and Language & International Health. As a requirement for Health Science graduation, I must complete a 180-hour internship at an approved location. I was given the opportunity to work with Dr. Petra Warren at two free clinics in rural South Carolina. I had various responsibilities and was taught a lot about medicine and the various ways that medical care can be brought to a community.
  • 3. The Free Medical Clinic of Cherokee County
  • 5. • Free clinic located within the community center • 84 Groce Rd A, Lyman, SC 29365 • Attending physician, Dr. Petra Warren (pwarren@carolinas.vcom.edu) • Located at the Senior Center in Gaffney, SC • 499 W Rutledge Ave, Gaffney, SC 29341 • Director on-site, Libbie Cheeks (libbie@ccfmc.org) • Attending physician, Dr. Petra Warren (pwarren@carolinas.vcom.edu) The Free Medical Clinic of Cherokee County Middle Tyger Community Center
  • 6. • These organizations seek to bring care to the rural populations of Gaffney and Lyman, SC, the majority of which are uninsured and no- to low-income. They also serve a small homeless population. • The clinics offer primary care services such as physical checkups and screenings. Other organizations will collaborate with the free clinics in order to offer more services. A great example of this is the monthly collaboration with Middle Tyger that brings in an OBGYN to offer free PAP smears for patients in need. Description of the sites
  • 7. • The most common diagnoses at these clinics are hypertension, diabetes, depression, anxiety, and arthritis. The patients that come in usually range from ages 40 to 60, and most of them have had some form of established care in the past. In my experience, the patients are more often smokers than not. • One of the goals of the free clinics is to provide care regardless of circumstances. However, as part of the mission of the clinics, the doctors are very aware of the opioid epidemic in the United States and refrain from prescribing these medications in order to prevent the furthering of this problem. Description of the sites
  • 8. • Some of the major organizations that collaborate with the free clinics are Vocational Rehabilitation, Welvista, and the indigent care program of Mary Black Outpatient Center. Description of the sites
  • 9. Description of intern responsibilities • In both clinics, I shadowed the physician or medical student attending the patient visit and served as a scribe, filling out the patient’s SOAP note as needed. I learned valuable techniques like how to operate the online system we used, Practice Fusion, as well as different abbreviations and codes used when scribing.
  • 10. Description of intern responsibilities • I checked-in patients and took their vitals (including blood pressure, pulse, temperature, height, and weight) as well as recorded their chief complaint and updated any changes to their medical or social history.
  • 11. Description of intern responsibilities • I attended any events that the clinics participated in such as Operation Stand Down which brings in different organizations from the region that support American veterans and provide a range of free services. My responsibilities included assisting with veteran sign- in and registration for services. Another event I attended was the Union Community Wellness Event sponsored by Welvista where I helped with patient registration as well as taking blood pressures.
  • 12. Description of intern responsibilities • I worked hand in hand with the medical students volunteering, and I contacted other organizations in order to collect information about additional services they could provide to our patients or to gather materials that we could use to improve the relations between the two organizations. This includes lab work request forms and patient intake forms.
  • 13. Description of intern responsibilities • The clinics also receive patients of different ethnicities, and given my strong background in Spanish, I was able to translate the visits for any Hispanic patients as well as help them properly complete patient intake forms prior to being seen.
  • 14. Description of intern responsibilities • One of my responsibilities included working with the medical students volunteering with the free clinics. Dr. Warren also recommended that I choose a day to attend a lecture and lab at the Osteopathic school that she is affiliated with, VCOM, and learn about the different requirements and challenges of being a medical student.
  • 15. Projects When working in primary care, it is essential to be aware of any changes in recommendations for screening for certain diseases. As part of a personal research project assigned to me by my internship preceptor, I researched the US Preventive Tasks Force recommendations for screening in primary care and prepared a spreadsheet and presented it to her.
  • 16. Projects Working with a free clinic means that there are often other organizations involved in helping provide care to the uninsured population that is being seen. For this reason, I was asked to recreate a patient referral form for the patients who need to be sent to another facility to receive care or have a test performed.
  • 17. Projects Patients that are seeking care at the free clinic are sometimes unaware of other benefits that they could be receiving from different organizations in the community. Shown to the right is a brochure I created to help patients have all the resources they need for other services within one piece of paper.
  • 18. Conclusion • Throughout my time in the internship, I learned a lot about a population that was completely new to me: the uninsured. I learned the importance of advocating for those who are different from you and rely on you for assistance. I worked on my skills for taking patient vital signs like blood pressure and pulse, and I learned how to operate an online health record system. I completed research projects about health screening and designed various forms to assist with patient referrals. I am very lucky to have been given the chance to work with such a kind and passionate group of people, eager to bring medical care to those who cannot access it themselves.

Editor's Notes

  1. Vocational Rehab provides patients without jobs a chance to work and make money while also receiving physical therapy for whatever condition is preventing them from participating in the workforce. Welvista is a non-profit mail-order pharmacy based out of Columbia, SC that provides free medication (from a verified list) to patients that qualify within certain parameters of low-income. Mary Black Hospital provides patients that register and qualify with a 30 day grace period that will allow them to receive any medical tests requested from by clinic physician for free. Many patients that come to the clinic with hip or joint pain will need an MRI, and the indigent care program will give them 30 days after entrance into the program to get the MRI completely free of charge.
  2. A patient SOAP note consists of four sections: Subjective, Objective, Assessment, and Plan. When recording a patient’s visit, the scribe or physician will use this layout in order to have consistent records for each visit. The Subjective section consists of the complaints and observations the patient makes throughout the appointment. For instance, the patient will describe his pain and explain when it started and how it feels. The Objective section is used to record what the physician observes about the patient. For instance, if the doctor chooses to do so, she may feel for pedal pulses and note that they are 2+ equal and bilateral (something that would be recorded under objective). Assessment is used to mark the diagnosis for the patient as determined during the physical exam of the patient, and the Plan is used to record what the doctor will prescribe or recommend for treatment of the patient.
  3. Social history is very important to the free clinics since the majority of the patients are living in unstable conditions (i.e unreliable income, poor housing or family support). At each visit, we ensure that all information is updated and that the patients feel comfortable and safe in their homes. Chief complaint is the reason for the visit (why the patient has chosen to schedule an appointment).
  4. The Union Community Wellness Event was put on to showcase different resources in the community that can provide free services to those in need. The VCOM table was a series of checkpoints to give the patient an overview of their current health situation. This included blood pressure, vision, and glucose screening along with height, weight and BMI calculations.
  5. When working with a variety of organizations, it is essential to have a mainstreamed communication process. For example, Mary Black Hospital has an indigent care program that will allow patients to get any prescribed test within a 30-day period. In order to make the process easier, we have created a patient referral form that quickly highlights what needs to be done and clearly shows where to fax the results to when the test is complete (something that the clinic has struggled with in the past).
  6. The image above is a copy of a brochure that the Free Medical Clinic of Cherokee County hands out to Spanish-speaking patients. It is an informational card about the United Way organization which can help with basic needs, financials needs, transport, etc. When translating for Spanish-speaking patients, I have found that they are much more at ease once they know that I also speak Spanish. These patients can speak very little English, and while many of them bring an app to translate with on their phones, they prefer to have me work with them and the doctor, and I believe that it provides them with a certain degree of comfortability during the appointment.
  7. The students that I have worked with at the free clinic have been very helpful in advising me about what medical school life is like. They have reiterated the importance of remembering that medical school is only step (although a very large one) in the path to becoming a physician. While it may be difficult at times, and they say that they question why they chose the path they did, it is important to remember that the ultimate goal is not medical school. The ultimate goal is to practice medicine, and volunteering at free clinics like the ones I work at, will help remind me what it is I’m working towards.
  8. One of my previous goals was to research common diagnoses and medications that we see in the clinics. Through my research in the screening recommendations, I have been able to see which diseases are more prevalent in certain ages and from there, associate them with what I have been researching in my own time.
  9. Working on this brochure and researching the different agencies that offer assistance to those in need really showed me the magnitude of the needy population and related back to my goal of learning more about underserved populations and demographics. Helping patients find the care they need to maintain their physical, mental, and social health is part of the job at the free clinics, and it shows how really important other organizations like those listed in this brochure are.