Today’s workforce is comprised of four generations, each with their own working styles, workplace environment and communication preferences, and views of how they expect to be treated as employees. This creates challenge for organizations in terms of attracting, recruiting and retaining high performers. These challenges will only grow as, by 2020, there will be five generations in the workplace and Boomers, the current leadership and dominant cohort, will be replaced by the less expert Generation Y cohort. Today, more than ever, Human Resources experts can take a leadership role in addressing these challenges and leveraging the differences for performance advantage.
As Boomers age and retire, volunteer organizations look to them to bulk up their ranks, but this may not be the case. This presentation discusses the demographic makeup of our society and the implications for volunteering into 2020 and beyond.
Dynamic presentation for all HR, OD and T&D experts on how to effectively develop our future leaders by leveraging generational similarities and differences in the workforce.
Use recognition and reward to grow future leaders hr.com version january 24 2013Boomer Match to Business
With the number of cohorts in the workplace, it is challenging to align current leaders' needs with those of future leaders. This presentation lays out the tools, processes and practices best used to encourage alignment between the cohorts.
As Boomers age and retire, volunteer organizations look to them to bulk up their ranks, but this may not be the case. This presentation discusses the demographic makeup of our society and the implications for volunteering into 2020 and beyond.
Dynamic presentation for all HR, OD and T&D experts on how to effectively develop our future leaders by leveraging generational similarities and differences in the workforce.
Use recognition and reward to grow future leaders hr.com version january 24 2013Boomer Match to Business
With the number of cohorts in the workplace, it is challenging to align current leaders' needs with those of future leaders. This presentation lays out the tools, processes and practices best used to encourage alignment between the cohorts.
With boomers heading into retirement, succession planning takes on a higher priority. HR experts can turn this challenge into an opportunity to secure a seat at the C-suite table by developing a boomer legacy process.
Click through this presentation to see the power of employer branding, and how you can incorporate that talent brand for successful talent acquisition.
Subscribe to the LinkedIn Talent Blog: http://linkd.in/18yp4Cg
Follow the LinkedIn company page: http://linkd.in/1f39JyH
Tweet with us: http://bit.ly/HireOnLinkedIn
Learn more about LinkedIn Talent Solutions: http://linkd.in/1bgERGj
The War for Talent is a tough one to win, but it's more difficult if you have a weak employer brand. Find out how important making an emotional connection to prospective candidates can really shape your recruitment strategy and improve your quality of hire.
You manage your research. You want to manage a business. How about managing your career?
Dr. Teresa Snelgrove of ProFitHR and Dr. Frederick Sweeney of VG Partners talk about career management theory and practice: what inputs are needed for critical career decisions and their execution. Join us for some very practical advice on how to manage your own success.
Part of the CIBC Presents Entrepreneurship 101 lecture series: http://www.marsdd.com/ent101
Finding a career or changing jobs in this new economy is a challenge. Think about pursuing your passion, what you can contribute to others, and re-brand yourself as a self-employed expert. This process will take you through the 5 steps you need to find your next role in the new employment marketplace.
Social Recruiting, Talent Acquistion and Recruitment in 2015Crexia
Social Recruiting, Talent Acquistion and Recruitment in 2015 by Maria Trivellato, Autodesk EMEA - Presented at the Social Recruiting Conference 2011 in Paris
Business networking training can transform your organization. This presentation shows how some of our clients have used their improved business networking skills to better meet their business goals.
The future of the full time employee endangered species or accomplished tra...Boomer Match to Business
Comparison of the 20th century workforce and workplace to the 21st century workforce and workplace. Emphasis on the changing nature of work, specifically as it relates to the work environment, employee characteristics and types of jobs.
With boomers heading into retirement, succession planning takes on a higher priority. HR experts can turn this challenge into an opportunity to secure a seat at the C-suite table by developing a boomer legacy process.
Click through this presentation to see the power of employer branding, and how you can incorporate that talent brand for successful talent acquisition.
Subscribe to the LinkedIn Talent Blog: http://linkd.in/18yp4Cg
Follow the LinkedIn company page: http://linkd.in/1f39JyH
Tweet with us: http://bit.ly/HireOnLinkedIn
Learn more about LinkedIn Talent Solutions: http://linkd.in/1bgERGj
The War for Talent is a tough one to win, but it's more difficult if you have a weak employer brand. Find out how important making an emotional connection to prospective candidates can really shape your recruitment strategy and improve your quality of hire.
You manage your research. You want to manage a business. How about managing your career?
Dr. Teresa Snelgrove of ProFitHR and Dr. Frederick Sweeney of VG Partners talk about career management theory and practice: what inputs are needed for critical career decisions and their execution. Join us for some very practical advice on how to manage your own success.
Part of the CIBC Presents Entrepreneurship 101 lecture series: http://www.marsdd.com/ent101
Finding a career or changing jobs in this new economy is a challenge. Think about pursuing your passion, what you can contribute to others, and re-brand yourself as a self-employed expert. This process will take you through the 5 steps you need to find your next role in the new employment marketplace.
Social Recruiting, Talent Acquistion and Recruitment in 2015Crexia
Social Recruiting, Talent Acquistion and Recruitment in 2015 by Maria Trivellato, Autodesk EMEA - Presented at the Social Recruiting Conference 2011 in Paris
Business networking training can transform your organization. This presentation shows how some of our clients have used their improved business networking skills to better meet their business goals.
The future of the full time employee endangered species or accomplished tra...Boomer Match to Business
Comparison of the 20th century workforce and workplace to the 21st century workforce and workplace. Emphasis on the changing nature of work, specifically as it relates to the work environment, employee characteristics and types of jobs.
Infographic depicting research on why boomer leaders in Canadian organizations are reticent to share their expertise with the next generation of leaders.
The Boomer Leader Legacy (BLL) process is for HR experts and leaders who are succession planning for leadership continuity - as the boomers exit the workforce.
Assessment tool - quick and easy - to determine level of customer service and satisfaction. Also includes characteristics and criteria for moving level of customer satisfaction along the continuum.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Unveiling the Secrets How Does Generative AI Work.pdf
Intergenerational challenges at work
1. Intergenerational
BM2B - Matching Talent to Need
Challenges at Work
- and How to Use Them for Performance Advantage
1
2. Today’s Workplace Makeup (%)
40
40
BM2B - Matching Talent to Need
25 30
20
5
0
Traditionalists
Boomers
Gen X
Gen Y
2
3. Next Decade Workplace Makeup (%)
60
50
BM2B - Matching Talent to Need
40
22
20 20
1
0 7
3
4. Expectations of Work
Traditionalists Boomer Gen X Gen Y
Loyal, respect Competitive Self-reliant Pack-oriented
authority
Common goals Optimistic, team- Sceptical, career- Self importance,
BM2B - Matching Talent to Need
oriented oriented loyalty to others
Performance Results Results + Fun Career
Compensated for Reward for results Reward for Seek rapid success
doing job outcomes
Put aside their own Seek promotion & Achieve work/life Sense of
needs for company. career growth – balance community, work is
Job security job security part of life
continuum
4
5. Influences & Styles
Traditionalists Boomer Gen X Gen Y
WWII Vietnam War Latch key Internet
Loyal, dependable Self-worth, Independence, Independent,
BM2B - Matching Talent to Need
egotistical adaptability collaborative
Live to work Live to work Work to live Balance
Dependable, believe Expect others to View world with Everyone should
in sacrificing for have the same some cynicism get more from
others work ethic and distrust their employers
5
6. Communication Preferences
Traditionalists Boomer Gen X Gen Y
Formal Semi-Formal Irreverent Fun
Face to face Email, face to face Networking, Interactive,
(formal) reigns – local LANs, WANs global-minded,
BM2B - Matching Talent to Need
connections always connected
Freedom,
flexibility,
technology choice
From Face to Face to Facebook
6
7. Why Communication Matters
√ Communication is a management
system
BM2B - Matching Talent to Need
√ Performance requires engagement
7
8. Why Communication Matters
• Collective purpose
• Improved morale
• Improved productivity
• Improved teamwork
• Less grapevine
BM2B - Matching Talent to Need
• Pride in results
• Reduced absenteeism
• Improved understanding of direction
• Confidence in, acceptance of, management decisions*.
• *Excerpted from “The Manager is the Medium” The Mindszenthy & Roberts Corp.
8
9. Why Communication
Matters
• 7 in 10 have ‘friended’ a co-worker or
supervisor
BM2B - Matching Talent to Need
• 68% of Twitter users ‘follow’ a co-
worker or supervisor
• Social sites checked almost as often as
business email accounts
• 2 out of 5 would take a lower salary if
they were offered BYOD 9
10. Why Communication
Matters
Creation of ‘job flirts’
• 2/3rds of these ‘flirts’ use social
networks to enhance their career
prospects outside of their current
employer
BM2B - Matching Talent to Need
Office staff are active across a wide range
of social tools for professional purposes
• >70% use it at least once per
month - 21% use LinkedIn, 20%
Facebook, 9% Google+, 8% Twitter
• Only 10% of these active social
media users use these networks
routinely to discuss work with 10
their colleagues.
11. Multigenerational Challenges
• Misalignment of goals and effort
• Communication issues
• Managing change – resistance to change
• Teamwork
BM2B - Matching Talent to Need
• Conflict within, and across, generations
=
• Productivity – lower morale, lost opportunities
• Engagement – less loyalty or interest
• Retention and recruitment – high performers will not be 11
attracted or will leave
12. What to do…what to do?
√ Develop Yourself
BM2B - Matching Talent to Need
√ Develop a Strategy
√ Develop Others
12
13. Develop Yourself
1. Gain a sound understanding of the generations in your
workplace - research
2. Evaluate the differences and similarities and develop
an appreciation for both – knowledge
BM2B - Matching Talent to Need
3. Incorporate the concept of ‘flexibility’ into your
leadership world – competency
4. Build your social network understanding and capability
5. Evaluate and implement your coaching and mentoring
skills – reflection and feedback.
13
14. Develop a Strategy
• Employer brand
• Social network & connect it to the talent management strategy
• Learning and development
• The demographic gift
BM2B - Matching Talent to Need
• Leadership competency
• Open communication
• Creativity and innovation
• Coaching and mentoring
• Critical thinking
• Team building
• Influencing others
14
15. Develop Others
• Purpose and values
• Your brand
• Learning and development
• Location options
BM2B - Matching Talent to Need
• Team participation – actual and virtual
• Coaches and mentors
• Foster collaboration
• Utilize resident expertise
15
16. Start your process NOW!
1. Research the generations in your workplace
2. Find ways to leverage differences and similarities
3. Take stock of current leaders and their skills
BM2B - Matching Talent to Need
4. Provide forums for collaboration
5. Make leadership development a priority.
16
17. Intergenerational
BM2B - Matching Talent to Need
Challenges at Work
- and How to Use Them for Performance Advantage
17
Editor's Notes
The 2020 Workforce will, in all likelihood, be composed of 5 generations of employees, each generation, potentially, in the workplace with significantly different views of the workplace, different styles of work, different preferences as they relate to communication, and different expectations about how they want to be treated as members of the workforce.The world of work, today, is actually still very young. Just since the last century, has the workplace been structured as it is today, with jobs being worked primarily as employees. Since the start of the industrial revolution, we have not seen this mix of generations in the workforce.As well, Boomers are starting to retire. By 2020, in less than a decade, the number of boomers in the workforce will have decreased by 50%. The challenge for business leaders and HR experts is not just the increase in the number of positions that will be vacant, but the expertise that will go out the door with them. In the meantime, HR experts need to get up to speed on how to use these intergenerational differences and expectations to their advantage…not only in terms of recruiting and retaining the best but, more importantly, in terms of business performance.“Intergenerational Challenges at Work” looks at the effects of demographic changes in the workplace and intergenerational leadership practices required to tackle these challenges and use them to advance the performance of the current and future employee.There are 4 major influences that affect the composition of the workforce:There are 4 distinct generations in the workforce – and a significant shift is underway reaching its peak by the year 2020.Today, 40% of senior positions are held by the generation known as the baby boomers – they lead the companies and the country – they hold a significant amount of expertise.Generation X and Y have entered the workforce and they have arrived with different preferences, working styles, and views of work, workplace environment and how they should be treated as employees.Recent studies with small business owners, those employing less than 100 employees, representing the majority of employers in Canada – less than 25% have a succession plan in place – a means to pass on their business and expertise.We suggest this intergenerational workplace has significant implications for the attraction, recruitment and retention of high performing employees. Definitions – during this discussion I will reference, as the foundation for our theory about future employee performance requirements and how to take advantage of the demographic differences, the term generational cohorts. Generational cohorts are people born roughly at the same time, who as a consequence tend to have rather similar attitudes and expectations. They are often brought up with the same child rearing practices and have similar experiences as teenagers and young adults. This is a particularly sensitive period for acquiring a moral and political orientation. These shared experiences are termed ‘generational markers.’ These are important since they provide clues about how these generations will behave as they move into positions of decision making at work and have increasing access to resources.
What are the generations in the workplace today?Traditionalists born before 1947Boomers born between1947 and 1966Generation X born between 1966 and 1979Generation Y born between 1980 and 1995Boomers = 10.0 million (peaked in 1961)Generation X = 3.0 millionGeneration Y = 9.2 millionThe first boomer turned 65 in January of this year. Largest group has entered their 50’s. This means that by 2020 – the youngest boomers will be 56 years old but the majority will be 59; Gen X will be 41 years old and the youngest Generation Y will be 25 years old.
What will the workplace look like in less than 10 years?Traditionalists – some will still be around. Think about the people you know, or have heard about, that are in their 80’s and still working. So there will still be a few in the workforce when we hit 2020. Classic example is Warren Buffet. I have a new client – 75 years old and starting his 14th new business.Question to the audience - Does anyone know an employee or business owner over 70 years of age?There will be an obvious shift from Boomers to Gen X to Gen Y. Since the size of Gen X is so small compared to the large groups of Boomers and Gen Y, the Gen Y group will grow at twice the rate of Gen X and take over the dominant place at work. And a few of the younger, Digital Natives, or Generation Z will enter. Questions to Audience: (Presenter – note answers on Flipchart sheets).To which generation do you belong? What do you estimate to be the demographic makeup of your organization or the client organizations you serve? What do these demographic situations say to you about the future of your organization or your client organizations? What will be their greatest business challenge between now and 2020? What this workplace makeup says to us is:Boomers still dominate, not only the workforce in general, but also the senior positions in most organizations.Boomers have an accountability to mentor, coach, and develop the next generation of leaders. Generation X and Generation Y will take over the dominant position replacing boomers as this cohort retires. In companies with high levels of technology, most likely it will be Generation Y who replaces the boomer cohort.Our position is that if you don’t know the makeup of your organization – particularly, the current leadership generation – you will miss a tremendous opportunity to grow the leadership competency of the future and the performance of your organization. Today, more than ever, Human Resources can take a leadership role in addressing the pending expertise gap that will exist when the Boomers exit the workforce in large numbers and leverage the differences between the generations for performance advantage.
Why are the four generations different? There are 3 significant factors where we see differences – expectations of work, what influences them and their working styles, and today, most importantly, their communication preferences.Generational differences begin with formative events in each generation’s growth and development.Traditionalists = WW2Boomers = post WW2 – affluent society, birth control pill, Vietnam warQuestion to Audience: What would you consider to be the major life event influences on Generation X? Generation Y?Generation X = ‘latch key kids’, parents both employed, AIDSGeneration Y = technology, social networking, 9/11, war on terrorQuestion to Audience: How do you think these influences create differences between these two cohorts and Boomers?Significant shift from Traditionalists to Generation Y is the shift from company-focused loyalty to community loyalty. Gen Y loyalty is individual – to themselves and their peers – not to an organization. They seek environments that support the loyalty they have for their causes and their personal community.
Due to these societal influences, we do see some differences in life and work styles between the cohorts. Today’s entrant to the workforce is more likely to question authority and seek to be part of the team from the outset, much different from the work and life styles of the Traditionalists. But the real challenge comes with the dominance of the Boomer cohort – their working and life styles – many of them whom will be leading the new entrants.Some characteristics of Generation Y cohort.Generation Y:Strong sense of civic investment and social responsibility – seek this from their employerWorkplace that encourages and provides access to and tools for personal and professional developmentMeasure their own success from what they have learned, new skills they have developed – look for this from each and every experience.Positive feedback, regular feedback, technology solutionsSeek out collaborative environments – virtual team participation.
Although expectations and preferences are different, these does not mean that core values are different. Boomers spent many years with same employer – loyalty to the company was prizedBoomers see Gen X and Gen Y as not committed to their companies and feel they have an entitlement mentality – but their loyalty is more to themselves, their peers, their personal network.Significant shift from focus on face to face (formal) communication to interactive, informal communication. HR leaders need to take note of the different communication preferences and determine how best to leverage these differences for performance. This is the key to creating a workforce that is not only engaged but performing at a high level.
Ken Blanchard - …”research found that when employees perceived opportunities for meaningful work, growth, autonomy, and collaboration combined with fair working conditions, connectedness, task variety, clear performance expectations, and feedback, they had subsequent intentions to stay with a company and perform at high levels.”Understanding that communication is a management system, when applied to your business, and not just a series of tasks or actions, will help you to improve your communication effectiveness and use it profitably.Effective business communication emphasizes your business strategy and helps you to frame and deliver your business message. Effective communication presents the goals of your business clearly and identifies who is responsible for what in terms of delivering on business results. And this management system provides you with the vehicle to distribute timely information.Key to successful business performance is a committed, skilled and experienced work force. Managers who understand that employees, just like themselves, are seeking purpose and meaning in their work will use their communication management system to focus their employees on productive work by sharing business goals with them.Consider your own situation. What gets you up in the morning? What excites you about work? What are your goals? Your employees feel just the same. Keeping your employees fully informed and involved increases their motivation and productivity – they feel an integral part of something exciting. They want to be associated with success and accomplishment. Turn them into “owners.”
HR experts have always understood the value of effective communication The list of benefits is long. What is important when it comes to dealing with 4 or 5 generations is how their communication preferences and styles have been shaped by their formative years.But I am not only speaking about communication inside the organization and its importance for performance improvement, but also how we communicate to the external world when we are in recruitment mode. When we seek out a new hire, there is clearly a need to “communicate” to the demographic group that will provide us with the right candidate. Question to Audience:What venues do you use to recruit? Why?Have you thought about the demographic group you may need and the best communication media to use to attract them?
This is how Generation Y communicates and how they get their information on companies and opportunities.From Face to Face to Facebook – Generation Y – one study suggests 2 out of 5 would take a lower salary if they could have more freedom and flexibility at work with their device choice. BYOD is becoming a request from potential employees yet a Robert Half study shows 54% of firms do not allow their employees to access social media sites at work. Many HR Directors still using traditional, and soon to be considered, outdated methods of recruiting new employees – newspaper ads, recruitment fairs, recruitment agencies, market mapping. Hence, employee tools for growth and development tend to be traditional as well.
This is how Generation X, Y and even some Boomers, are using social media to enhance their careers and possibly find new opportunities.Job flirts are those social networking employees who use their networks to enhance their career prospects. Some are job hunting - In some cases, they are ‘keeping themselves out there’ –just in case. - In other cases, they are actively seeking other employment, while at their current place of employment. Some are actively enhancing their career prospects by blogging or connecting with others in other companies, expanding their network. LinkedIn is the perfect place to do this as well as job hunt.Where organizations are potentially missing opportunities is encouraging these social networkers to network with others in their organization and build good databases of information. There may be opportunities for self-service training of new skills, online workshops and team projects for professional growth and development, creation of internal social networking sites to promote employee involvement and engagement.Question to Audience:Do any of you use these sites to grow your profile, seek out new opportunities? Why?
Results of not recognizing that there are differences in working styles and preferences, and differences in the way each generation views the role of leadership, and the world of work can possibly create challenges in the organization and its’ ability to perform. According to research conducted by Jeanne Meister, in her book The 2020 Workplace - current leadership pays little attention to the cultural, circumstantial and situational needs of each generation. Less than 20% of organizations (world wide) have begun thinking strategically about how to handle these differences and address the pending retirement boom of the boomers.We can not assume that upcoming generations will eventually align their styles and preferences to previous styles and preferences. And why would we want that to happen? What needs to occur is solid acknowledgement that there are significant differences in work styles and preferences but the organization’s vision, purpose and core values can be the base on which to build new leaders. This is starting to become what is often referred to as ‘the employer brand.’This list of potential leadership challenges that could materialize if no effort is made to address the working style and preferences of the different generations is probably not different than the usual challenges created by changes in market forces that leaders face daily. However, in this particular instance, each of these challenges could be exacerbated creating significant gaps in performance between the current and future states.Question to Audience:Are there any additional challenges, you or your organization might face, that are not on this list?For you, what are the most significant challenges? Why?
How do you create and implement this process? By applying basic and sound leadership practices to provide you with the tools you need to take on this leadership role in your organization or with your client organizations. These practices will never go out of style.
This is the perfect, or right, opportunity for HR experts to take the leadership role, to assume a business and strategic leadership role.In the majority of cases, the senior leaders and managers will be from the boomer generation, so they will expect to lead others in the same way they were led. This will not necessarily work.Current leaders will need to invest time and effort to fully understand the preferences and working styles of the various generations actively working in their company. This will provide them with important information when seeking to create an environment where current employees are retained and future employees are recruited.You will need to teach them about the differences, how to work with them, how to incorporate them into their role as leaders. Your ‘leadership’ philosophy, based in change management concepts, will set the stage and provide the tools the boomer leaders will need to develop future leaders and keep expertise within your organization.Example: L’oreal Canada – training Program whereby employees from different generations in workshops to learn about preferences, working styles of other generations to gain an appreciation for similarities and differences and how to work more effectively with each other.
The strategy should include plans to develop the leadership competency of the organization, particularly as it relates to transferring expertise from current leaders to future leaders;Implementing a strong social network or at the very least, determining how best to incorporate BYOD into your workplaceConnect this social network application to your talent management strategy – recognize that this will need to be a part of your employer brand and will be one of the key recruiting tools you can utilize to attract Generation X and YDuring economic stress, many organizations forgo learning and development investment, yet this is what the younger generations crave. They are self-developers, self-service learners and expect to come away with new skills for each new experience. And this is a great way to integrate the generations, get them learning and developing together, providing coaching and mentoring opportunties.If you have the resources, create a cross functional team to develop the strategy.Build a business case to convince the current leaders of their responsibility to harvest their expertise and invest in the growth and development of junior employees. If you don’t have the resources to develop the strategy, use an external resource, an external coach. The key is to ensure the strategy and, ultimately, the process, implementation plan, and evaluation tools are customized to your environment. Although sound leadership practices never go out of style, you will need to recognize and honour the leadership style of your current leaders and work with them, and their limitations, to develop the right process. After all, we are talking about the right people being developed by the right leaders.Leaders spend time annually with their colleagues building a strategic plan for the company, but oftentimes, the strategy does not include how to grow the next generation of leaders. We are not talking about succession planning but growing and developing the next group of leaders in your organization. As we mentioned earlier, the current literature in this area suggests that less than 20% of leadership teams have spent time thinking strategically about handling the pending retirement boom, and the resulting loss of expertise crisis. (Ref: 2020 Workplace)As part of the strategy for growing the organization and tackling competitive challenges, leadership competency should be a critical component to be analysed, developed and actioned for performance improvement. The boomer cohort should be assuming accountability for transferring their leadership expertise to the next generation of leaders. This is a ‘demographic gift’ that organizations need to open – access this expertise before it is gone.
Overall:Core values never go out of style.Written and verbal communication, active listening, empathy, resilience, self-awareness, critical thinking, and influencing others will always be imperative for professional success.Personal and professional values alignment is ideal.Employer brand = vision, purpose of work, values, business goals, role in the community.Generation XContinuous training and developmentFlexible working hours – more balanced lifeFlexible location = telecommutingWant to engage in more adult way with the company, do not want to be taken care of by the company.Chance to join teams that may be outside their day to day jobsSalary and prestige rank lower than with BoomersWant to build broader networksGeneration Y wants to work with strong coaches – those focused on helping them to develop personally and their careers.Work/life balance – may start to address some of the stress related illness and toxic work environmentsOpen work places to foster collaboration – pack mentalityWant to reach out and build broader networks – the ‘big idea’ crowd or the ‘posse’ (Linda Grafton, Professor at LSE)Personal and professional values alignment – seek respect by earning it, not demanding it. Power and influence comes from collaboration, reaching out and building relationships.Boomers:Should be held accountable for developing the next generation of leadersIdentify the mentors and coaches, train them up, then assign them to the appropriate Gen X and Y potentialsThey respect authority and have been focused on results – they are good role models for meeting deadlines, team projects, persistence, productivityCreative problem solvers, successful in achieving resultsHave a broad network of professional and community contacts – use them to your advantageYears of experience and training in their technical fields – why not have them do some of the ‘hands-on’ training if not coaches and mentors?Examples for transfer of expertise:Large law firms have begun to add staff attorneys or contract attorneys – for those whom do not want the traditional partner trackMasterCard International Operations = reverse mentoringMonsanto = experienced technology division employees tutor younger workersExamples for Recruiting:Large Human Services company in Ontario requested Generation Y potential recruits write down their description of their “Employer of Choice.” Then management was asked to rate the responses. They then hired according to alignment and also, made the manager responsible for the initial training and development of the new hire.Referral incentives – Centre for Skills Development and Training – Ontario – encouraged Generation Y employees to refer their friends as they were seeking younger people as employees. Referral was paid out at $500.00 after 6 months (assuming new hire was still in place and performing).
We reiterate, again, that this is HR opportunity to take a leadership position – HR is becoming integral to address the pending expertise gap – today – and prepare your organization for the next decade. The ‘war for talent’ will be upon your organization soon enough, as boomers (who may be staying due to economic reasons) will certainly leave within the next 9 – 10 years, in large numbers. Open the demographic gift of boomers and their leadership expertise.The importance of HR leaders can not be exaggerated as you will need to influence your current leaders to take stock, learn new skills (how to mentor and coach), and begin the exciting process of developing the next generation of leaders. The boomer legacy can become a great one, with your direction and support.