2. PLAY
Hà An (police)
Ngọc Ánh (Marry)
Marry is a British. In her travelling to Vietnam. She
offended the traffic law. She rode motorbike in the
left the road.
Marry has argument with police
Finally, she recorgnizes her mistake
3. Definitions
The basis of communication is the interaction
between people.
Verbal communication is one way for people to
communicate face-to-face.
Some of the key components: Sound, words,
speaking, and language.
5. Heated conversation
by
Conversati on characterized
apid
argum ent loudness, a r
, an d
ex change of words
interruptions
6. compariso
n
Heated conversation Hesitant conversation
Argument loudness Politeness
A rapid exchange of words Indirectness, pauses
And interruptions. A lack of interruptions.
7. 2 main types of
communication
Direct communication
Indirect
communication
8. PLAY
Situation 1: business negotiation
Negotiate about prices
Character: anna Diệu Anh
Cherry Đào
Buyer people (name Anna) want a cheaper prices
Producer (name Cherry) want to have more profit,
don’t want reduce the prices
Finally, they have a suitable contract
10. If you have any questions about
our presentation, I’m very happy to
answer it. I’ll answer it in details
11. Questions
What are the most clearest characters in talking style
between speaker and listener in 2 conversation
What was the result of business negotiation in
conversation 2
Why did the police and Marry argue loudly?
What do the argument between polie and Marry
imply?