This document discusses citation and bibliography tools that help organize research sources and generate citations in different styles like MLA, APA, and Chicago. It recommends tools like Refworks, Zotero, Mendeley, and EndNote, considering criteria such as whether the tool is online or desktop, has cloud storage, allows sharing and collaboration, integrates with Word and Google Docs, provides backup, and is accessible offline. These tools help collect, organize, and retrieve citations found during research.