InnoWork Final Conference: Apgico Innovation Model: A case study. Sofia, Bulgaria, 14 October 2016

1. Final conference InnoWork:
APGICO Innovation Model: A case study
Sofia, 14 October
Ileana Monteiro – imontei@ualg.pt

2. INTERVENTION IN A SME IN IT SECTOR
TO TEST A FAST TRACK LARGE-GROUP INTERVENTION
METHOD, IN ORDER TO INITIATE A CHANGE PROCESS
IN A PORTUGUESE SME OF THE IT SECTOR.

3. LARGE-GROUP INTERVENTION METHODS
Participative methods, designed to create community or
organizational action plans, pursuing desirable objectives
to be implemented by the participants.
 Future SEARCH, (Weisbord and Janoff, 2010)
 APPRECIATIVE INQUIRY, (Cooperrider and Whitney, 2005).

4. APGICO’ S PROBLEM-SOLVING PROTOCOL

5. Fig.1: Model for an Innovation Plan for SMEs -Adapted from Sousa et al (2010; 2014; 2015)
Establishing the
Problem/
Objective/
Conducting the
Workshop
Problem Solving
Session
Action Plan
Implementation
Continuous
Monitoring and
Follow-up
Final Debriefing
Meeting
and
Reporting
Step 1 Step 2 Step 3 Step 4 Step 5
APGICO’ S ORGANISATIONAL INNOVATION MODEL

6. THE
ORGANIZATION
 Operates in the IT sector, since
1988,
 Consultancy and Information
Systems Development
 Employs about 100 co-workers,
organised by functional areas and
projects: a flexible and matrix-
shaped organisation.

7. 1st STEP - PRECONSULT
why
What is
stopping us

8. 1st STEP - DIAGNOSIS
Associative net to the word “client”
SUCCESS STORIES
IMPLEMENTATION
TO MAKE
WORK
PRIDE
SYSTEM
VERSION
DIF. WAYS
EUROPEAN FUNDS
PROJECT
NEW SOLUT.
DEVELOPMENT
DOING BUS.
TEAM
WORKABILITY COMPANY
CLIENT

9. 1st STEP – DIAGNOSIS SOCIAL NETWORKS
Density by areas

10. 1ST STEP:
DEFINING THE OBJECTIVE OF THE
INTERVENTION
Define the challenges and
actions able to commit
everyone in fighting a
“common enemy”

11. 2ND STEP: INTERVENTION
PROJECTS
“my colleague is the best”
“create an intelligent multlitasking system”
“create a helpdesk able to impact the client”

12. CONCLUSIONS
The adaptation made to large-group
intervention was effective in creating
organizational innovation projects
The facilitators should be pre-appointed and
trained to work during the session.
The project selection should not be left to
management only, but to a small committee
appointed by management

13. THANK YOU!
imontei@ualg.pt
www.apgico.pt
www.facebook.com@associacaoapgico