Innovate 2 Lead Prototype: Healthcare Resource Kit
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Tara has completed several steps in her resource checklist including seeing a doctor, meeting with a counselor, receiving financial aid, chatting with a case worker, and receiving resources. She has also taken a next day service survey, scheduled a doctor 2 appointment, checked in with her case worker, and needs to find a support group. Her care team includes Dr. Sandy, Nurse Bobby, a financial aid advisor, and her case worker Wallace who are all confirmed in her shared care calendar for February 2019. Tara messages her support convo asking for help connecting to a community and is provided a helpful online resource link.
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Innovate 2 Lead Prototype: Healthcare Resource Kit
- 2. See Doctor 1 Meet with Counselor Financial Aid Chat with Case Worker Receive Resources Tara’s Resource Check List Take Next Day Service Survey Schedule Doctor 2 Appointment Check in with Case Worker Find Support Group
- 3. Tara and Son’s Team Dr. Sandy Support Bobby Mom Nurse Wallace Financial Aid Doctor 2 Confirmed Confirmed Confirmed Find one
- 5. Today List Day Month Shared Care CalendarCalendar Feb 2019Sun Mon Tue Wed Thu Fri Sat 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2
- 6. 6 0 1 3 4 4 5 7 8 2 hours 6 minutes Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 8 00 PM AM 50 50 05 10
- 7. .,123 Space Send Your Support ConvoMessages It was nice meeting you today. Please let me help you schedule your next appointment? Thank you! Can you also help me connect with a community? Q W E R T Y U I O P A S D F G Z X C V B H J K L N M 3G 7:11 PM Yes! Please see this resource http://r.com
- 9. See Doctor 1 Meet with Counselor Financial Aid Chat with Case Worker Receive Resources Resource Check List Take Next Day Service Survey Schedule Doctor 2 Appointment Check in with Case Worker Find Support Group
- 10. What was missing? Weekly Survey Do you feel confident about your plan? Do you feel empowered to make decisions Are your next steps clear? Submit
- 11. See Doctor 1 Meet with Counselor Financial Aid Chat with Case Worker Receive Resources Resource Check List Take Next Day Service Survey Schedule Doctor 2 Appointment Check in with Case Worker Find Support Group
- 12. .,123 Space Send Your Support ConvoMessages Hey Tara, I see that you’ve checked off more items on your care timeline. Is there anything else I can help you with? Hey Micah, We have scheduled our appointments, I still feel overwhelmed with finances. Is there anything that can help me? Q W E R T Y U I O P A S D F G Z X C V B H J K L N M 3G 7:11 PM Absolutely ! Please see this video http://finaid.com
- 14. See Doctor 1 Meet with Counselor Financial Aid Chat with Case Worker Receive Resources Resources Take Next Day Service Survey Schedule Doctor 2 Appointment Check in with Case Worker Find Support Group
- 15. Yes and….?