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INNISFREE HOTELS
DIGITAL MARKETING INITIATIVES
    Presentation by Jill Thomas
  Director of New Media Marketing
                2012
We’re living in
a revolution.
The era of outbound
         is coming to a close.
 Consumers are now in control. They’ll come
to you when they want your product BUT you
must be there when they do. This is ‘inbound’
                 marketing.
Hotel guests visit an
                                       of travelers report they
      average of 22 websites     48%   changed their original
      before making a choice.
                                       hotel choice as a result
                                       of Facebook.
      of travelers post
50%
      reviews.
                                       of Facebook users post
                                 76%   their vacation photos.
      of travelers report
81%   reviews are important.
                                       of American travelers
                                 62%   find and book travel
      of travelers report they
49%   would not book a hotel
                                       products via search
                                       engines.
      without a review.
                                       Americans with house-
      of Facebook users
50%                                    hold incomes of more
      report that friends’
                                       than $100,000 are 2x
      travel photos influenced
                                       as likely to book travel
      their holiday plans.
                                       arrangements online.
New York City not Big Sur California.
Vanity websites are the core
 of Innisfree’s Digital City.
Social media drives traffic to our hub.
Generate Leads & Drive Conversions
Customer = Brand Awareness &
Engagement  Guest Satisfaction
Social to the Core.
Finding Viriginia. Measuring ROE.
14 Months Later
$816, 974 in direct digital revenue January to June 2012

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Innisfree Digital Media

  • 1. INNISFREE HOTELS DIGITAL MARKETING INITIATIVES Presentation by Jill Thomas Director of New Media Marketing 2012
  • 2. We’re living in a revolution.
  • 3. The era of outbound is coming to a close. Consumers are now in control. They’ll come to you when they want your product BUT you must be there when they do. This is ‘inbound’ marketing.
  • 4. Hotel guests visit an of travelers report they average of 22 websites 48% changed their original before making a choice. hotel choice as a result of Facebook. of travelers post 50% reviews. of Facebook users post 76% their vacation photos. of travelers report 81% reviews are important. of American travelers 62% find and book travel of travelers report they 49% would not book a hotel products via search engines. without a review. Americans with house- of Facebook users 50% hold incomes of more report that friends’ than $100,000 are 2x travel photos influenced as likely to book travel their holiday plans. arrangements online.
  • 5. New York City not Big Sur California.
  • 6. Vanity websites are the core of Innisfree’s Digital City.
  • 7. Social media drives traffic to our hub.
  • 8. Generate Leads & Drive Conversions
  • 9. Customer = Brand Awareness & Engagement Guest Satisfaction
  • 10. Social to the Core. Finding Viriginia. Measuring ROE.
  • 11. 14 Months Later $816, 974 in direct digital revenue January to June 2012