1. Initial Operating Experience Feedback
Name:_______________________________ Employee #_______________ Class # ________
Safety
All applicable Federal Aviation Regulations and Company Safety Policies were followed:
(e.g. Arming and disarming doors at the appropriate time, OWWE briefing, Emergency PA and demo,
safety-related duties only during movement on the surface, double latch galley compartments, etc.)
Strongly Agree | Agree | Disagree | Strongly Disagree
Comments:
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Were your Crew Briefings thorough? (Think C.L.E.A.R.E.D.)
Crew Members Present
Loads
Enroute Weather & Operations
Ability to conduct service
Repairs/MELs
Entering the Flight Deck
Diversion Information
If any information is missed in your crew briefing, what should you do? __________________
The best example of Crew Resource Management (CRM) I witnessed was:
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One way I participated in effective Crew Resource Management was:
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What is the importance of conducting your 30-Second Review every takeoff and landing?
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Customer Service
My crews demonstrated Positively Outrageous Service (POS):
Strongly Agree | Agree | Neither Agree nor Disagree | Disagree | Strongly Disagree
Explain:
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2. One way I demonstrated Positively Outrageous Service was:
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Overall Experience
My training experience adequately prepared me to participate in my Operating Experience
Strongly Agree | Agree | Neither Agree nor Disagree | Disagree | Strongly Disagree
After my operating experience, I’m confident in my abilities to work as a S.W.A. Flight Attendant
Strongly Agree | Agree | Neither Agree nor Disagree | Disagree | Strongly Disagree
In one word, my Initial Operating Experience was __________________________________
I was most surprised that:
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If I could change one thing about my Initial Operating Experience, it would be:
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The biggest lesson I learned was:
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My favorite experience was:
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Based on my overall experience, I will
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Follow Up
Please identify any questions, comments or concerns you have:
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