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infiniminds
About
infiniminds
Welcome to INFINIMINDS PRIVATE LIMITED
New Age Transformational Champ Powering Businesses with Empowered People and Processes
Promising PARTNER ECOSYSTEM INTEGRATOR in the People, Services and Solutions Space
CALLIGRAPHY
Futuristic and Technology Driven
COLORS
Orange – It is considered to be a "happy color" in many cultures. It's associated with joy,
sunshine and represents enthusiasm, fascination, happiness, creativity and determination
Navy Blue – This color is one of trust, honesty and loyalty. Blue is reliable and responsible. It
exhibits an inner security and calm, known as QUIET CONFIDENCE. Blue is the color of
professionalism and integrity.
GRAPHICS
INFINIMINDS is represented in graphics by seven diamonds
DIAMOND SHAPE
The diamond shape expresses itself in terms of clarity, ascension and wisdom. In the
alchemical realm, diamond shape represents infinite potential and Divine creativity. It also
represents the foundational building block of all matter.
The number of diamonds in the graphic is 7. The 3 sets of orange & blue diamonds
represent the 3i - Our Value proposition. The 5 blue diamonds represent the 5P - Our
Vision perspectives
CRESENTS
The Crescent shaped Orange and Blue curves represent the unlimited horizon, that opens up
innumerable opportunities for us
COMPANY TITLE
Inspires INFINITE OPPORTUNITIES for INTELLIGENT MINDS, who are known as INFINIANS, are
known as Credible People, delivering Incredible Results.
infiniminds - Genesis
infiniminds - Vision
PORTFOLIO
Best-In-Class “Services Partner Ecosystems” for Businesses and
Responsible Wealth Creation for all stakeholders
PROCESS
Highest Standards of Process Excellence and Compliance
PACE
Unmatched Speed of Thought and Execution strategies
PERFORMANCE
Transformational excellence with empowered teams and passion for
results
PEOPLE
Talent Leadership with Competent, Agile and Inspired Teams
TO BE AMONG INDIA’S TOP 5 PEOPLE, SERVICES & SOLUTIONS ORGANISATIONS BY ACHIEVING the 5Ps:
infiniminds - Values
INTEGRITY
Demonstrate Personal Honesty
Commit to Process Compliance
Uphold Ethical Governance
INTENSITY
Power the Speed of Execution
Champion for the Customer
Drive Scale & Zeal of Operations
INNOVATION
Build Future-Ready Competencies
Foster Innovative Workforce Solutions
Enable Collaborative Partner Ecosystems
OUR CORE VALUES ARE REPRESENTED BY THE 3 EYES ( ‘I’s ) GUIDING OUR VISION
infiniminds – BTS AR Management
▪ Accounts Receivables Management is among the top focus
areas for businesses
▪ Infiniminds is the Perfect Choice for Outsourcing Model of
Accounts Receivables Management for the following
reasons:
o Global process Methodologies
o Captive system for effective AR Mgmt.
o SLA driven Approach
o Optimized costs
o Incremental cash-flow
o Client Centric focus
o Continued Engagement
o Good Controllership & Delivery
o Good governance practices
Time is Money
Lower DSO achieves significant financial impact
▪ Bottom-line savings
▪ Increased Cash-flow
▪ Sustainable Working Capital Improvement
OperationalChallenges
Gaps in Documentations
Accurate Claim Submission
Timely disputes resolution
Reconciliations
Follow-up visits
Collection Roadblock
infiniminds – AR Management Approach
Collection Expertise
/ Trained Resources
Versatile Portfolio
Management
Corporate Governance &
Compliance
AR Management
RobustCustomerGrievance
RedressalSystem
Slice&DiceMethods
CustomAnalytics
DailyRigor&WeeklyRhythm
–StructuredQMIs
CalanderisedQBRs
Controlled&Secure
informationflow
infiniminds – BTS Call Centers
▪ State of the Art Contact Centre and Help Centre
Facilities
▪ Seamless interaction and connectivity with
Clients on a 24 x 7 basis.
▪ Real Time Data
▪ Well trained Customer Relationship Teams
▪ “L0 to L3” Query resolution
infiniminds – BTS Call Centers
Account Receivables –
Centralized Credit Control Cell
Process Re-Engineering –
Transition Service Desk
Standard L0 to L3 Process
Support –
Voice / Data / Chat Helpdesk
Reach out to us…
NEXT BUSINESS TRANSFORMATION
Infiniminds Pvt Ltd.
INFINIMINDS TOWERS,
No.23, KPTCL Road, Kasavanahalli,
Off – Sarjapur Road, Bengaluru
KARNATAKA INDIA PIN 560 035
Phone : +91 80 4666 7777
Email : contact@infiniminds.com
Web : www.infiniminds.com
TO DESIGN YOUR INDIA OFFICE

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Infiniminds Intro

  • 3. Welcome to INFINIMINDS PRIVATE LIMITED New Age Transformational Champ Powering Businesses with Empowered People and Processes Promising PARTNER ECOSYSTEM INTEGRATOR in the People, Services and Solutions Space
  • 4. CALLIGRAPHY Futuristic and Technology Driven COLORS Orange – It is considered to be a "happy color" in many cultures. It's associated with joy, sunshine and represents enthusiasm, fascination, happiness, creativity and determination Navy Blue – This color is one of trust, honesty and loyalty. Blue is reliable and responsible. It exhibits an inner security and calm, known as QUIET CONFIDENCE. Blue is the color of professionalism and integrity. GRAPHICS INFINIMINDS is represented in graphics by seven diamonds DIAMOND SHAPE The diamond shape expresses itself in terms of clarity, ascension and wisdom. In the alchemical realm, diamond shape represents infinite potential and Divine creativity. It also represents the foundational building block of all matter. The number of diamonds in the graphic is 7. The 3 sets of orange & blue diamonds represent the 3i - Our Value proposition. The 5 blue diamonds represent the 5P - Our Vision perspectives CRESENTS The Crescent shaped Orange and Blue curves represent the unlimited horizon, that opens up innumerable opportunities for us COMPANY TITLE Inspires INFINITE OPPORTUNITIES for INTELLIGENT MINDS, who are known as INFINIANS, are known as Credible People, delivering Incredible Results. infiniminds - Genesis
  • 5. infiniminds - Vision PORTFOLIO Best-In-Class “Services Partner Ecosystems” for Businesses and Responsible Wealth Creation for all stakeholders PROCESS Highest Standards of Process Excellence and Compliance PACE Unmatched Speed of Thought and Execution strategies PERFORMANCE Transformational excellence with empowered teams and passion for results PEOPLE Talent Leadership with Competent, Agile and Inspired Teams TO BE AMONG INDIA’S TOP 5 PEOPLE, SERVICES & SOLUTIONS ORGANISATIONS BY ACHIEVING the 5Ps:
  • 6. infiniminds - Values INTEGRITY Demonstrate Personal Honesty Commit to Process Compliance Uphold Ethical Governance INTENSITY Power the Speed of Execution Champion for the Customer Drive Scale & Zeal of Operations INNOVATION Build Future-Ready Competencies Foster Innovative Workforce Solutions Enable Collaborative Partner Ecosystems OUR CORE VALUES ARE REPRESENTED BY THE 3 EYES ( ‘I’s ) GUIDING OUR VISION
  • 7. infiniminds – BTS AR Management ▪ Accounts Receivables Management is among the top focus areas for businesses ▪ Infiniminds is the Perfect Choice for Outsourcing Model of Accounts Receivables Management for the following reasons: o Global process Methodologies o Captive system for effective AR Mgmt. o SLA driven Approach o Optimized costs o Incremental cash-flow o Client Centric focus o Continued Engagement o Good Controllership & Delivery o Good governance practices
  • 8. Time is Money Lower DSO achieves significant financial impact ▪ Bottom-line savings ▪ Increased Cash-flow ▪ Sustainable Working Capital Improvement OperationalChallenges Gaps in Documentations Accurate Claim Submission Timely disputes resolution Reconciliations Follow-up visits Collection Roadblock
  • 9. infiniminds – AR Management Approach Collection Expertise / Trained Resources Versatile Portfolio Management Corporate Governance & Compliance AR Management RobustCustomerGrievance RedressalSystem Slice&DiceMethods CustomAnalytics DailyRigor&WeeklyRhythm –StructuredQMIs CalanderisedQBRs Controlled&Secure informationflow
  • 10. infiniminds – BTS Call Centers ▪ State of the Art Contact Centre and Help Centre Facilities ▪ Seamless interaction and connectivity with Clients on a 24 x 7 basis. ▪ Real Time Data ▪ Well trained Customer Relationship Teams ▪ “L0 to L3” Query resolution
  • 11. infiniminds – BTS Call Centers Account Receivables – Centralized Credit Control Cell Process Re-Engineering – Transition Service Desk Standard L0 to L3 Process Support – Voice / Data / Chat Helpdesk
  • 12. Reach out to us… NEXT BUSINESS TRANSFORMATION Infiniminds Pvt Ltd. INFINIMINDS TOWERS, No.23, KPTCL Road, Kasavanahalli, Off – Sarjapur Road, Bengaluru KARNATAKA INDIA PIN 560 035 Phone : +91 80 4666 7777 Email : contact@infiniminds.com Web : www.infiniminds.com TO DESIGN YOUR INDIA OFFICE