In agile we trust?
•
0 likes•301 views
Presented at Agile Cambridge and Agile in the City: Bristol. Exploring Trust, Trustworthiness and the paths teams may take towards being more Trusted in their work.
Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Similar to In agile we trust?
Similar to In agile we trust? (20)
Recently uploaded
Recently uploaded (20)
In agile we trust?
- 1. Matt Hosking Harbour Technology Limited @mattagilecoach
- 2. “Now I will read you a list of different types of people. For each would you tell me if you generally trust them to tell the truth, or not?” IPSOS MORI Voracity Index (2015)
- 4. Doctors 89% Teachers 86% Judges 80% Scientists 79% Hairdressers 69% The Police 68% Source: IPSOS MORI Voracity Index 2015 Top Answers
- 5. Local Govt. Mgrs 37% Business Leaders 35% Journalists 25% Estate Agents 25% Govt. Ministers 22% Politicians (Gen) 21% Source: IPSOS MORI Voracity Index 2015 Bottom Answers
- 6. Clergy / Priests 67% Lawyers 51% NHS Managers 49% Charity C.Exec’s 47% Builders 42% Bankers 37% Source: IPSOS MORI Voracity Index 2015 Middle ground
- 7. Should we trust more.. I would say No
- 8. Local Govt. Mgrs 100% Business Leaders 100% Journalists 100% Estate Agents 100% Govt. Ministers 100% Politicians (Gen) 100% Source: Like this would ever happen!
- 9. Should we trust more cautiously.. Yes of course
- 11. This Photo by Unknown Author is licensed under CC BY-SA The Cambridge Estate Agency
- 12. This Photo by Unknown Author is licensed under CC BY-SA
- 13. Trust is given not taken.. “You can’t make me trust you”
- 14. Trust is specific.. Trust is earned
- 15. You can earn my Trust by being Trustworthy
- 16. Being Trustworthy.. Honest Competent Reliable Source: Onora O'Neill · Philosopher
- 17. Here’s a neat trick to help earn trust Make yourself vulnerable
- 18. Waterfall methods.. Remove trust and replace it with Contracts and Audit Require signatures so that we have full traceability (or so we know who to blame)
- 19. Communities.. A group of people sharing or having certain attitudes, values and interests in common. Source: Simon Sinek – Author / Speaker
- 20. The Experiment We asked an agile team to do three things: 1. Draw a chart of trust in your team over time 2. Draw the chart again, thinking about specific events or deliverables over time 3. Draw a chart representing what may happen if deliverables are either delivered on time or not. We didn’t tell them all three at the start..
- 21. Step 1 - Draw a chart of trust in your team over time
- 22. Team 1 Team 1 – Step 1
- 23. Team 2 Team 2
- 24. Team 3 Team 3
- 25. Team 4 Team 4
- 26. Team 5 Team 5
- 27. Team 6 Team 6
- 28. Team 7 Team 7
- 29. Team 8 Team 8
- 30. Team 9 Team 9
- 31. Team 10 Team 10
- 32. Step 2 - Draw the chart again, thinking about specific events or deliverables over time
- 34. Team 1 – Step 2 Team 1 EVENT EVENT EVENT EVENT EVENT Trust
- 44. Step 3 - Draw a chart representing what may happen if deliverables are either delivered on time or not.
- 46. Trust Distrust
- 49. So what have we learned..?
- 50. Take-aways It is vital to find ways to deliver value ‘early’ as this is the mechanism that teams have to build trust. What they deliver ‘early’ can be potentially less important than the fact that it happened as promised. Delivering value repeatedly on time and on quality should lead to a team becoming Trustworthy. (having demonstrated they are Honest, Competent and Reliable) If a team fails early it is very hard to catch up. If it fails repeatedly, it will become distrusted and should consider change!
- 51. Matt Hosking Harbour Technology Limited @mattagilecoach with thanks and credit to: Laurence Wood – Leadership Coach Onora O'Neill – Philosopher Simon Sinek – Author / Speaker