The document details the improvement in line management capabilities at Grimsby Institute under Peter J. Barnard's leadership from 2001 to 2009, highlighting significant enhancements in staff communication, management training, and sickness absence rates. The institute transitioned from an average-performing organization with high turnover to a successful institution with numerous awards and a focus on employee health and wellbeing. Key results include a reduction in sickness absence from 3.6% in 2001 to 1.18% in 2009 and notable improvements in teaching quality and employee engagement.