SlideShare a Scribd company logo
1 of 65
Download to read offline
Formulas for the Everyday Admin
Steve Molis Eve Lyons-Berg
With: Moderator:
TO USE YOUR COMPUTER'S AUDIO:
When the webinar begins, you will be connected to audio
using your computer's microphone and speakers (VoIP). A
headset is recommended.
Webinar will begin:
11:00 am, PST
TO USE YOUR TELEPHONE:
If you prefer to use your phone, you must select "Use Telephone"
after joining the webinar and call in using the numbers below.
United States: +1 (213) 929-4212
Access Code: 190-578-492
Audio PIN: Shown after joining the webinar
--OR--
Conga’s suite of solutions creates more efficient organizations by
simplifying and automating data, documents, contracts and reporting.
As the provider of the #1 paid application on the Salesforce AppExchange,
we have more than a decade of experience increasing the value of the
Sales Cloud by removing systems and process pain points that impede the
customer lifecycle. Our 8000+ customers are passionate about our
platform and support giving us 5 stars on the Salesforce AppExchange.
3
Click on the Questions panel to
interact with the presenters
www.salesprocentral.com/webinar-series/improvesalesforceefficiency
About Steve Molis
Self-Taught Admin, Pseudo-Developer, Husband, Dad, LGBT Ally, Rescue Dog Owner, Animal Lover*(but Cats are
somewhere down between Venomous Snakes and Stinging Insects on the list), Community College Drop-Out, Geek,
Formula Ninja, HopHead, Itinerant Wildlife Wrangler, Stand-Up Comic, Bon Vivant. Helping make the world a better
place, one Salesforce user at a time.
About Eve Lyons-Berg
Eve graduated in 2017 from Grinnell College, where she majored in English and took an eclectic assortment
of courses. She now works with Aggregage as editor, content marketer, and webinar host on sites including
Sales Pro Central, eLearning Learning, and Business Innovation Brief.
A little about me…
SteveMo
• Salesforce MVP: 2010 - Present
• Community College Drop-Out: 1985 - Present
• Self-Taught Salesforce Admin/Developer since
2003
• World Record Holder
Safe Harbor Statement
Formulas for the Everyday Admin
• Calculating the % of Month Lapsed and Remaining
• Using the TEXT Function to unlock Picklist Fields
• Creating Validation Rule exemptions
• Creating Dynamic Year-to-Month and Year-to-Date Reports
• Finding the Ultimate Parent Account
• The Greatest Formula Ever Written
Pro-Rate Percent of Month Lapsed/Remaining
Problem
• Calculate percent of the Business Days in current
month passed
Solution
• Evaluate the current Business Day and the total
number of Business Days of the month and divide
Current Day (Number) by Last Day (Number)
Pro-Rate Percent of Month Lapsed/Remaining
((5 * ( FLOOR( ( TODAY() - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( TODAY() - DATE( 1900, 1, 8), 7 ) ) )
-
(5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()),1) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()),1) - DATE( 1900, 1, 8), 7 ) ) ))
/
((5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()),
(IF(
MONTH(TODAY())= 12,
DATE(YEAR(TODAY()), 12, 31) - TODAY(),
DATE(YEAR(TODAY()),
MONTH(TODAY()) + 1, 1) - TODAY() - 1) +
DAY(TODAY())) ) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()),
(IF(
MONTH(TODAY())= 12,
DATE(YEAR(TODAY()), 12, 31) - TODAY(),
DATE(YEAR(TODAY()),
MONTH(TODAY()) + 1, 1) - TODAY() - 1) +
DAY(TODAY())) ) - DATE( 1900, 1, 8), 7 ) ) )
-
(5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()), 1 ) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()), 1 ) - DATE( 1900, 1, 8), 7 ) ) ))
Pro-Rate Percent of Month Lapsed/Remaining
((5 * ( FLOOR( ( TODAY() - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( TODAY() - DATE( 1900, 1, 8), 7 ) ) )
-
(5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()),1) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()),1) - DATE( 1900, 1, 8), 7 ) ) ))
/
((5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()),
(IF(
MONTH(TODAY())= 12,
DATE(YEAR(TODAY()), 12, 31) - TODAY(),
DATE(YEAR(TODAY()),
MONTH(TODAY()) + 1, 1) - TODAY() - 1) +
DAY(TODAY())) ) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()),
(IF(
MONTH(TODAY())= 12,
DATE(YEAR(TODAY()), 12, 31) - TODAY(),
DATE(YEAR(TODAY()),
MONTH(TODAY()) + 1, 1) - TODAY() - 1) +
DAY(TODAY())) ) - DATE( 1900, 1, 8), 7 ) ) )
-
(5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()), 1 ) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()), 1 ) - DATE( 1900, 1, 8), 7 ) )
))
Formulas for the Everyday Admin
Formulas for the Everyday Admin
The Formula Editor, where the magic happens...
Nobody has ever gotten Rabies
by clicking these.
They will not bite you!!!
The Formula Editor, where the magic happens...
The Formula Editor, where the magic happens...
Using the TEXT Function to unlock
Picklist Fields in Formulas
The ISPICKVAL Function:
Determines if the value of a picklist field is equal to a text literal you specify.
Using the TEXT Function to unlock Picklist Fields
IF(ISPICKVAL( Whats_it_like_outside__c, "Zombies"),"RUN!!!" ,
IF(ISPICKVAL( Whats_it_like_outside__c, "Hot"), "Go to the beach",
IF(ISPICKVAL( Whats_it_like_outside__c, "Warm"),"Go hiking",
IF(ISPICKVAL( Whats_it_like_outside__c, “Snowing"), "Build a snowman",
“Watch Netflix"))))
The CASE Function:
Checks a given expression against a series of values. If the expression is equal to a value,
returns the corresponding result. If it is not equal to any values, it returns the else_result.
Using the TEXT Function to unlock Picklist Fields
CASE( Whats_it_like_outside__c ,
"Zombies", "RUN!!!",
"Hot", "Go to the beach",
"Warm", "Go hiking",
“Snowing", "Build a snowman" ,
“Watch Netflix")
Using the TEXT Function to unlock Picklist Fields
The TEXT Function
Converts picklist values to text in Formula Fields, Validation Rules
Workflows, Process Builder, and Approval Processes
So you can do stuff like this…
Using the TEXT Function to unlock Picklist Fields
Operators:
• =
• <>
• >
• <
• >=
• <=
Functions:
• ISBLANK
• VALUE
• BEGINS
• CONTAINS
• LEFT/RIGHT
• FIND/SUBSTITUTE
Using the TEXT Function to unlock Picklist Fields
The Problem:
Make a custom Picklist
Field “Loss Reason”
required if the Opportunity
Stage is changed to
“Closed – Lost”
Using the TEXT Function to unlock Picklist Fields
The Solution:
Create a Validation Rule using the TEXT
and ISBLANK Functions
Formula:
AND(
TEXT( StageName ) = "Closed - Lost",
ISBLANK(TEXT( Loss_Reason__c ))
)
Using the TEXT Function to unlock Picklist Fields
The Problem:
Need to calculate the
Opportunity $Amount
discounted using the
Discount% (a picklist field)
but…
Picklist Values are not Numbers
(even if they are) whut the?!?
The Solution:
Create a custom Formula(Currency) field using
the TEXT and VALUE functions
Formula:
Amount *
( VALUE( TEXT( Discount_Pct__c ) ) / 100 )
Using the TEXT Function to unlock Picklist Fields
Pro Tip:
Always create a List
View or Report that
displays your
Formula Input and
Output side-by-side
(and check your
Math!)
Using the TEXT Function to unlock Picklist Fields
Exempting Users, Roles, and Profiles
from Validation Rules
Exempting Users, Roles, and Profiles in Formulas
AND(
Do_you_owe_SteveMo_a_beer__c = TRUE,
ISBLANK(How_much_beer_do_you_owe_SteveMo__c)
)
Exempting Users, Roles, and Profiles in Formulas
AND(
Do_you_owe_SteveMo_a_beer__c = TRUE,
ISBLANK(How_much_beer_do_you_owe_SteveMo__c)
)
Just click it, don’t be
afraid…
Exempting Users, Roles, and Profiles in Formulas
Exempting Users, Roles, and Profiles in Formulas
AND(
Do_you_owe_SteveMo_a_beer__c = TRUE,
ISBLANK(How_much_beer_do_you_owe_SteveMo__c),
$User.Username <> "SteveMo@MyForce.org" ,
$User.Username <> "Moe.Howard@3Stooges.org",
$User.Username <> "Larry.Fine@3Stooges.org",
$User.Username <> "Curly.Howard@3Stooges.org
)
Exempting Users, Roles, and Profiles in Formulas
AND(
Do_you_owe_SteveMo_a_beer__c = TRUE,
ISBLANK(How_much_beer_do_you_owe_SteveMo__c
),
CASE( $User.Username ,
"SteveMo@MyForce.org" , 1 ,
"Moe.Howard@3Stooges.org", 1 ,
"Larry.Fine@3Stooges.org", 1 ,
"Curly.Howard@3Stooges.org", 1 ,
0 ) = 0 )
Exempting Users, Roles, and Profiles in Formulas
AND(
Do_you_owe_SteveMo_a_beer__c = TRUE,
ISBLANK( How_much_beer_do_you_owe_SteveMo__c ),
CASE($User.Username,
"SteveMo@MyForce.org", 1,
"Moe.Howard@3Stooges.org", 1,
"Larry.Fine@3Stooges.org", 1,
"Curly.Howard@3Stooges.org", 1,
0) = 0 ,
CASE( $UserRole.Name ,
"Accounting", 1 ,
"Finance", 1 ,
“Auditing", 1 ,
0 ) = 0 )
Exempting Users, Roles, and Profiles in Formulas
AND(
Do_you_owe_SteveMo_a_beer__c = TRUE,
ISBLANK( How_much_beer_do_you_owe_SteveMo__c ),
CASE($User.Username,
"SteveMo@MyForce.org", 1,
"Moe.Howard@3Stooges.org", 1,
"Larry.Fine@3Stooges.org", 1,
"Curly.Howard@3Stooges.org", 1,
0) = 0 ,
"Accounting", 1 ,
"Finance", 1 ,
“Auditing", 1 ,
0 ) = 0 ,
CASE( $Profile.Name ,
"Executive", 1 ,
"Marketing User", 1 ,
"Customer Support", 1 ,
0 ) = 0 )
Exempting Users, Roles, and Profiles in Formulas
You don't want to use an OR
statement with NOT or <> because a
field like $User.Username,
$Profile.Name, $Role.Name, etc. can
only hold 1 value at a time.
Any User can only have 1 Name, 1
Profile, 1 Role, etc…
Unless the User is Schrodinger's Cat
(in which case all bets are off)
Exempting Users, Roles, and Profiles in Formulas
Creating Dynamic Year-to-Month and
Year-to-Date Reports
Dynamic Year-to-Month and Year-to-Date Reports
Custom Field
Datatype = Formula
Result = Checkbox
Formula: Year-to-Month
MONTH(CloseDate) <= MONTH(TODAY())
Formula: Year-to-Date
(CloseDate - DATE(YEAR( CloseDate ), 01, 01) )
<=
(TODAY() - DATE(YEAR( TODAY() ), 01, 01) )
Dynamic Year-to-Month and Year-to-Date Reports
The Ultimate Parent Account
We need to display the Opportunity Sales Pipeline of an entire Corporation that spans multiple
Parent and Subsidiary Accounts across several tiers of Parent and Subsidiary Accounts.
However…
the Standard Parent Account Field only goes up 1 Level and returns the name of the Account 1
Level above that Account. It also displays a blank value if there is no Parent of that Account.
The Problem
The Ultimate Parent Account
The "Ultimate” Parent Account
Create a custom Formula Field on the Account Object
that will return the name of the Top Parent Account in the
Account Hierarchy, no matter where in the Account
Hierarchy the current Account is located (even if there is
no Account Hierarchy).
The Solution
The Ultimate Parent Account
The "Ultimate” Parent Account
The "Ultimate” Parent Account
The "Ultimate” Parent Account
BLANKVALUE( Parent.Parent.Parent.Parent.Parent.Name,
BLANKVALUE( Parent.Parent.Parent.Parent.Name,
BLANKVALUE( Parent.Parent.Parent.Name,
BLANKVALUE( Parent.Parent.Name,
BLANKVALUE( Parent.Name,
Name ) ) ) ) )
Formula:
The "Ultimate” Parent Account
The "Ultimate” Parent Account
The Power of One – The
Greatest Formula Ever
“Like ever, ever, EVER…” – Taylor Swift
The Power of One
Created by Thomas Tobin - The Patron Saint of Salesforce
Analytics
Taught to me at Dreamforce’09
The Greatest Formula Ever
The Power of One
Step 1:
Create a custom field on the object you want to count
Select:
Datatype = Formula
The Greatest Formula Ever
The Power of One
Step 2:
Select:
Result = Number, 0 decimals
Pro Tip:
DON’T name it “Power of 1”
The Formula
To be continued…
The Greatest Formula Ever
The Power of One
Step 3:
The formula
The Greatest Formula Ever
The Power of One
Step 3:
The formula
The Greatest Formula Ever
That’s it…
Why are you looking at me
like that?
The Power of One
The Greatest Formula Ever
The GREATEST Formula Ever
Power of One
That’s great…
But 866 of
WHAT?!?
The GREATEST Formula Ever
Power of One
Power of One
The Greatest Formula Ever
Power of One
The Greatest Formula Ever
How d’yah like
me now???
The Power of One
The Greatest Formula Ever
Power of One
The Greatest Formula Ever
That was friggin’ awesome!!!
Where can I learn more?!?
Related Trailheads
Formulas and Validations
Advanced Formulas
Build a Battle Station App
Build a Suggestion Box App
Create Reports and Dashboards for Sales and
Marketing Managers
Learn about Formulas and MORE!
Trailhead
SteveMo’s Formula & Report Mix
Trailhead
SteveMo’s Formula & Report Mix
65
Q&A
Salesforce MVP
Linkedin page: stevemolis/
Twitter ID: @SteveMoForce
Trailblazer Communuity: https://sforce.co/2O0iMVo
Yelp Reviews: yelp.com/biz/stevemo-wakefield
Steve Molis
With:
Content Manager, Aggregage
Linkedin page: evelyonsberg/
Twitter ID: @SalesProCentral
Email: eve@aggregage.com
Website: http://www.aggregage.com
Eve Lyons-Berg
Moderator:
www.salesprocentral.com/webinar-series/improvesalesforceefficiency

More Related Content

Similar to Improve Your Salesforce Efficiency: Formulas for the Everyday Admin

The Enterprise Architecture you always wanted: A Billion Transactions Per Mon...
The Enterprise Architecture you always wanted: A Billion Transactions Per Mon...The Enterprise Architecture you always wanted: A Billion Transactions Per Mon...
The Enterprise Architecture you always wanted: A Billion Transactions Per Mon...Thoughtworks
 
jstein.cassandra.nyc.2011
jstein.cassandra.nyc.2011jstein.cassandra.nyc.2011
jstein.cassandra.nyc.2011Joe Stein
 
sugar soft management system
sugar soft management systemsugar soft management system
sugar soft management systemAsmat Hayat
 
Building a real time big data analytics platform with solr
Building a real time big data analytics platform with solrBuilding a real time big data analytics platform with solr
Building a real time big data analytics platform with solrTrey Grainger
 
Building a real time, big data analytics platform with solr
Building a real time, big data analytics platform with solrBuilding a real time, big data analytics platform with solr
Building a real time, big data analytics platform with solrlucenerevolution
 
Pearson Plug and Play @ Over the Air
Pearson Plug and Play @ Over the AirPearson Plug and Play @ Over the Air
Pearson Plug and Play @ Over the AirDan Murphy
 
FLEXIcontent & FLEXIaccess presentation
FLEXIcontent & FLEXIaccess presentationFLEXIcontent & FLEXIaccess presentation
FLEXIcontent & FLEXIaccess presentationEmmanuel Danan
 
How To Make Money From Apps: Pirate metrics & growth hacking
How To Make Money From Apps: Pirate metrics & growth hackingHow To Make Money From Apps: Pirate metrics & growth hacking
How To Make Money From Apps: Pirate metrics & growth hackingPol Valls Soler
 
Chris Seebacher Portfolio
Chris Seebacher PortfolioChris Seebacher Portfolio
Chris Seebacher Portfolioguest3ea163
 
Game Playing RL Agent
Game Playing RL AgentGame Playing RL Agent
Game Playing RL AgentApache MXNet
 
Zero to Sixty: AWS Elastic Beanstalk (DMG204) | AWS re:Invent 2013
Zero to Sixty: AWS Elastic Beanstalk (DMG204) | AWS re:Invent 2013Zero to Sixty: AWS Elastic Beanstalk (DMG204) | AWS re:Invent 2013
Zero to Sixty: AWS Elastic Beanstalk (DMG204) | AWS re:Invent 2013Amazon Web Services
 
Adventures on live partitioning
Adventures on live partitioningAdventures on live partitioning
Adventures on live partitioningMatteo Melli
 
Meet Tableau 10: Overview of New Features
Meet Tableau 10: Overview of New FeaturesMeet Tableau 10: Overview of New Features
Meet Tableau 10: Overview of New FeaturesSenturus
 
Meet Tableau 10: Overview of New Features
Meet Tableau 10: Overview of New FeaturesMeet Tableau 10: Overview of New Features
Meet Tableau 10: Overview of New FeaturesSenturus
 
PostgreSQL talk, Database 2011 conference
PostgreSQL talk, Database 2011 conferencePostgreSQL talk, Database 2011 conference
PostgreSQL talk, Database 2011 conferenceReuven Lerner
 
Hw09 Analytics And Reporting
Hw09   Analytics And ReportingHw09   Analytics And Reporting
Hw09 Analytics And ReportingCloudera, Inc.
 

Similar to Improve Your Salesforce Efficiency: Formulas for the Everyday Admin (20)

The Enterprise Architecture you always wanted: A Billion Transactions Per Mon...
The Enterprise Architecture you always wanted: A Billion Transactions Per Mon...The Enterprise Architecture you always wanted: A Billion Transactions Per Mon...
The Enterprise Architecture you always wanted: A Billion Transactions Per Mon...
 
jstein.cassandra.nyc.2011
jstein.cassandra.nyc.2011jstein.cassandra.nyc.2011
jstein.cassandra.nyc.2011
 
My Portfolio
My PortfolioMy Portfolio
My Portfolio
 
My Portfolio
My PortfolioMy Portfolio
My Portfolio
 
sugar soft management system
sugar soft management systemsugar soft management system
sugar soft management system
 
Mstr meetup
Mstr meetupMstr meetup
Mstr meetup
 
Building a real time big data analytics platform with solr
Building a real time big data analytics platform with solrBuilding a real time big data analytics platform with solr
Building a real time big data analytics platform with solr
 
Building a real time, big data analytics platform with solr
Building a real time, big data analytics platform with solrBuilding a real time, big data analytics platform with solr
Building a real time, big data analytics platform with solr
 
Pearson Plug and Play @ Over the Air
Pearson Plug and Play @ Over the AirPearson Plug and Play @ Over the Air
Pearson Plug and Play @ Over the Air
 
FLEXIcontent & FLEXIaccess presentation
FLEXIcontent & FLEXIaccess presentationFLEXIcontent & FLEXIaccess presentation
FLEXIcontent & FLEXIaccess presentation
 
How To Make Money From Apps: Pirate metrics & growth hacking
How To Make Money From Apps: Pirate metrics & growth hackingHow To Make Money From Apps: Pirate metrics & growth hacking
How To Make Money From Apps: Pirate metrics & growth hacking
 
Chris Seebacher Portfolio
Chris Seebacher PortfolioChris Seebacher Portfolio
Chris Seebacher Portfolio
 
Game Playing RL Agent
Game Playing RL AgentGame Playing RL Agent
Game Playing RL Agent
 
Zero to Sixty: AWS Elastic Beanstalk (DMG204) | AWS re:Invent 2013
Zero to Sixty: AWS Elastic Beanstalk (DMG204) | AWS re:Invent 2013Zero to Sixty: AWS Elastic Beanstalk (DMG204) | AWS re:Invent 2013
Zero to Sixty: AWS Elastic Beanstalk (DMG204) | AWS re:Invent 2013
 
Adventures on live partitioning
Adventures on live partitioningAdventures on live partitioning
Adventures on live partitioning
 
Do You Have the Time
Do You Have the TimeDo You Have the Time
Do You Have the Time
 
Meet Tableau 10: Overview of New Features
Meet Tableau 10: Overview of New FeaturesMeet Tableau 10: Overview of New Features
Meet Tableau 10: Overview of New Features
 
Meet Tableau 10: Overview of New Features
Meet Tableau 10: Overview of New FeaturesMeet Tableau 10: Overview of New Features
Meet Tableau 10: Overview of New Features
 
PostgreSQL talk, Database 2011 conference
PostgreSQL talk, Database 2011 conferencePostgreSQL talk, Database 2011 conference
PostgreSQL talk, Database 2011 conference
 
Hw09 Analytics And Reporting
Hw09   Analytics And ReportingHw09   Analytics And Reporting
Hw09 Analytics And Reporting
 

More from Aggregage

The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
How to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail SuccessHow to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail SuccessAggregage
 
Sales & Marketing Alignment_ How to Synergize for Success.pptx.pdf
Sales & Marketing Alignment_ How to Synergize for Success.pptx.pdfSales & Marketing Alignment_ How to Synergize for Success.pptx.pdf
Sales & Marketing Alignment_ How to Synergize for Success.pptx.pdfAggregage
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessAggregage
 
How Automation is Driving Efficiency Through the Last Mile of Reporting
How Automation is Driving Efficiency Through the Last Mile of ReportingHow Automation is Driving Efficiency Through the Last Mile of Reporting
How Automation is Driving Efficiency Through the Last Mile of ReportingAggregage
 
Planning your Restaurant's Path to Profitability
Planning your Restaurant's Path to ProfitabilityPlanning your Restaurant's Path to Profitability
Planning your Restaurant's Path to ProfitabilityAggregage
 
The Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance CultureThe Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance CultureAggregage
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerAggregage
 
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Aggregage
 
The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics
The Retention Ripple Effect: Nonprofit Staff and Donor DynamicsThe Retention Ripple Effect: Nonprofit Staff and Donor Dynamics
The Retention Ripple Effect: Nonprofit Staff and Donor DynamicsAggregage
 
Breaking the Burnout Cycle: Empowering Managers for Excellence
Breaking the Burnout Cycle: Empowering Managers for ExcellenceBreaking the Burnout Cycle: Empowering Managers for Excellence
Breaking the Burnout Cycle: Empowering Managers for ExcellenceAggregage
 
Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity
Strategic CX: A Deep Dive into Voice of the Customer Insights for ClarityStrategic CX: A Deep Dive into Voice of the Customer Insights for Clarity
Strategic CX: A Deep Dive into Voice of the Customer Insights for ClarityAggregage
 
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...Aggregage
 
How to Build an Experimentation Culture for Data-Driven Product Development
How to Build an Experimentation Culture for Data-Driven Product DevelopmentHow to Build an Experimentation Culture for Data-Driven Product Development
How to Build an Experimentation Culture for Data-Driven Product DevelopmentAggregage
 
Bridging the Gap: The Intersection of DEI Initiatives and Employee Benefits
Bridging the Gap: The Intersection of DEI Initiatives and Employee BenefitsBridging the Gap: The Intersection of DEI Initiatives and Employee Benefits
Bridging the Gap: The Intersection of DEI Initiatives and Employee BenefitsAggregage
 
Mapping Digital Transformation: Retail’s Strategic Shift
Mapping Digital Transformation: Retail’s Strategic ShiftMapping Digital Transformation: Retail’s Strategic Shift
Mapping Digital Transformation: Retail’s Strategic ShiftAggregage
 
AI & DEI: With Great Opportunities Comes Great HR Responsibility
AI & DEI: With Great Opportunities Comes Great HR ResponsibilityAI & DEI: With Great Opportunities Comes Great HR Responsibility
AI & DEI: With Great Opportunities Comes Great HR ResponsibilityAggregage
 
Can Brain Science Actually Help Make Your Training & Teaching "Stick"?
Can Brain Science Actually Help Make Your Training & Teaching "Stick"?Can Brain Science Actually Help Make Your Training & Teaching "Stick"?
Can Brain Science Actually Help Make Your Training & Teaching "Stick"?Aggregage
 
How Personalized Customer Experiences Drive Retail Growth and Revenue
How Personalized Customer Experiences Drive Retail Growth and RevenueHow Personalized Customer Experiences Drive Retail Growth and Revenue
How Personalized Customer Experiences Drive Retail Growth and RevenueAggregage
 
Your Expert Guide to CX Orchestration & Enhancing Customer Journeys
Your Expert Guide to CX Orchestration & Enhancing Customer JourneysYour Expert Guide to CX Orchestration & Enhancing Customer Journeys
Your Expert Guide to CX Orchestration & Enhancing Customer JourneysAggregage
 

More from Aggregage (20)

The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
How to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail SuccessHow to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail Success
 
Sales & Marketing Alignment_ How to Synergize for Success.pptx.pdf
Sales & Marketing Alignment_ How to Synergize for Success.pptx.pdfSales & Marketing Alignment_ How to Synergize for Success.pptx.pdf
Sales & Marketing Alignment_ How to Synergize for Success.pptx.pdf
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for Success
 
How Automation is Driving Efficiency Through the Last Mile of Reporting
How Automation is Driving Efficiency Through the Last Mile of ReportingHow Automation is Driving Efficiency Through the Last Mile of Reporting
How Automation is Driving Efficiency Through the Last Mile of Reporting
 
Planning your Restaurant's Path to Profitability
Planning your Restaurant's Path to ProfitabilityPlanning your Restaurant's Path to Profitability
Planning your Restaurant's Path to Profitability
 
The Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance CultureThe Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance Culture
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon Harmer
 
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
 
The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics
The Retention Ripple Effect: Nonprofit Staff and Donor DynamicsThe Retention Ripple Effect: Nonprofit Staff and Donor Dynamics
The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics
 
Breaking the Burnout Cycle: Empowering Managers for Excellence
Breaking the Burnout Cycle: Empowering Managers for ExcellenceBreaking the Burnout Cycle: Empowering Managers for Excellence
Breaking the Burnout Cycle: Empowering Managers for Excellence
 
Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity
Strategic CX: A Deep Dive into Voice of the Customer Insights for ClarityStrategic CX: A Deep Dive into Voice of the Customer Insights for Clarity
Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity
 
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
 
How to Build an Experimentation Culture for Data-Driven Product Development
How to Build an Experimentation Culture for Data-Driven Product DevelopmentHow to Build an Experimentation Culture for Data-Driven Product Development
How to Build an Experimentation Culture for Data-Driven Product Development
 
Bridging the Gap: The Intersection of DEI Initiatives and Employee Benefits
Bridging the Gap: The Intersection of DEI Initiatives and Employee BenefitsBridging the Gap: The Intersection of DEI Initiatives and Employee Benefits
Bridging the Gap: The Intersection of DEI Initiatives and Employee Benefits
 
Mapping Digital Transformation: Retail’s Strategic Shift
Mapping Digital Transformation: Retail’s Strategic ShiftMapping Digital Transformation: Retail’s Strategic Shift
Mapping Digital Transformation: Retail’s Strategic Shift
 
AI & DEI: With Great Opportunities Comes Great HR Responsibility
AI & DEI: With Great Opportunities Comes Great HR ResponsibilityAI & DEI: With Great Opportunities Comes Great HR Responsibility
AI & DEI: With Great Opportunities Comes Great HR Responsibility
 
Can Brain Science Actually Help Make Your Training & Teaching "Stick"?
Can Brain Science Actually Help Make Your Training & Teaching "Stick"?Can Brain Science Actually Help Make Your Training & Teaching "Stick"?
Can Brain Science Actually Help Make Your Training & Teaching "Stick"?
 
How Personalized Customer Experiences Drive Retail Growth and Revenue
How Personalized Customer Experiences Drive Retail Growth and RevenueHow Personalized Customer Experiences Drive Retail Growth and Revenue
How Personalized Customer Experiences Drive Retail Growth and Revenue
 
Your Expert Guide to CX Orchestration & Enhancing Customer Journeys
Your Expert Guide to CX Orchestration & Enhancing Customer JourneysYour Expert Guide to CX Orchestration & Enhancing Customer Journeys
Your Expert Guide to CX Orchestration & Enhancing Customer Journeys
 

Recently uploaded

Vivek @ Cheap Call Girls In Dashrath Puri | Book 8448380779 Extreme Call Girl...
Vivek @ Cheap Call Girls In Dashrath Puri | Book 8448380779 Extreme Call Girl...Vivek @ Cheap Call Girls In Dashrath Puri | Book 8448380779 Extreme Call Girl...
Vivek @ Cheap Call Girls In Dashrath Puri | Book 8448380779 Extreme Call Girl...Delhi Call girls
 
Role of listening in selling or negotiation..pptx
Role of listening in selling or negotiation..pptxRole of listening in selling or negotiation..pptx
Role of listening in selling or negotiation..pptxafsalkn612
 
Vivek @ Cheap Call Girls In Mandi House Puri | Book 8448380779 Extreme Call G...
Vivek @ Cheap Call Girls In Mandi House Puri | Book 8448380779 Extreme Call G...Vivek @ Cheap Call Girls In Mandi House Puri | Book 8448380779 Extreme Call G...
Vivek @ Cheap Call Girls In Mandi House Puri | Book 8448380779 Extreme Call G...Delhi Call girls
 
Jual obat aborsi Magelang ( 085657271886 ) Cytote pil telat bulan penggugur k...
Jual obat aborsi Magelang ( 085657271886 ) Cytote pil telat bulan penggugur k...Jual obat aborsi Magelang ( 085657271886 ) Cytote pil telat bulan penggugur k...
Jual obat aborsi Magelang ( 085657271886 ) Cytote pil telat bulan penggugur k...ZurliaSoop
 
Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...
Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...
Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...Delhi Call girls
 
TRAITS OF A SUCCESSFUL SALESPERSON .pptx
TRAITS OF A SUCCESSFUL SALESPERSON .pptxTRAITS OF A SUCCESSFUL SALESPERSON .pptx
TRAITS OF A SUCCESSFUL SALESPERSON .pptxpravin414449
 
Vivek @ Cheap Call Girls In Dilshad Garden | Book 8448380779 Extreme Call Gir...
Vivek @ Cheap Call Girls In Dilshad Garden | Book 8448380779 Extreme Call Gir...Vivek @ Cheap Call Girls In Dilshad Garden | Book 8448380779 Extreme Call Gir...
Vivek @ Cheap Call Girls In Dilshad Garden | Book 8448380779 Extreme Call Gir...Delhi Call girls
 
Bokaro BEST KAJOL 8144955248❤️LOW PRICE ❤️ GENUINE CALL GIRL CASH ❤️AVAILABLE...
Bokaro BEST KAJOL 8144955248❤️LOW PRICE ❤️ GENUINE CALL GIRL CASH ❤️AVAILABLE...Bokaro BEST KAJOL 8144955248❤️LOW PRICE ❤️ GENUINE CALL GIRL CASH ❤️AVAILABLE...
Bokaro BEST KAJOL 8144955248❤️LOW PRICE ❤️ GENUINE CALL GIRL CASH ❤️AVAILABLE...Vip
 
HOT ✦ Call Girls In Radisson Blu MBD Hotel, Noida ꧁ 9773824855 ⎷ Best Escorts...
HOT ✦ Call Girls In Radisson Blu MBD Hotel, Noida ꧁ 9773824855 ⎷ Best Escorts...HOT ✦ Call Girls In Radisson Blu MBD Hotel, Noida ꧁ 9773824855 ⎷ Best Escorts...
HOT ✦ Call Girls In Radisson Blu MBD Hotel, Noida ꧁ 9773824855 ⎷ Best Escorts...noida100girls
 
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...ZurliaSoop
 
The complete process of Lead Generation.pptx
The complete process of Lead Generation.pptxThe complete process of Lead Generation.pptx
The complete process of Lead Generation.pptxamrithagstvm
 
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...samsungultra782445
 
Vivek @ Cheap Call Girls In Jasola | Book 8448380779 Extreme Call Girls Servi...
Vivek @ Cheap Call Girls In Jasola | Book 8448380779 Extreme Call Girls Servi...Vivek @ Cheap Call Girls In Jasola | Book 8448380779 Extreme Call Girls Servi...
Vivek @ Cheap Call Girls In Jasola | Book 8448380779 Extreme Call Girls Servi...Delhi Call girls
 
Vivek @ Cheap Call Girls In Jangpura | Book 8448380779 Extreme Call Girls Ser...
Vivek @ Cheap Call Girls In Jangpura | Book 8448380779 Extreme Call Girls Ser...Vivek @ Cheap Call Girls In Jangpura | Book 8448380779 Extreme Call Girls Ser...
Vivek @ Cheap Call Girls In Jangpura | Book 8448380779 Extreme Call Girls Ser...Delhi Call girls
 
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...Cara Menggugurkan Kandungan 087776558899
 
Non-verbal communication in selling and negotiation.pptx
Non-verbal communication in selling and negotiation.pptxNon-verbal communication in selling and negotiation.pptx
Non-verbal communication in selling and negotiation.pptxMohanapreyaRavichand
 
Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...
Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...
Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...Delhi Call girls
 

Recently uploaded (19)

Vivek @ Cheap Call Girls In Dashrath Puri | Book 8448380779 Extreme Call Girl...
Vivek @ Cheap Call Girls In Dashrath Puri | Book 8448380779 Extreme Call Girl...Vivek @ Cheap Call Girls In Dashrath Puri | Book 8448380779 Extreme Call Girl...
Vivek @ Cheap Call Girls In Dashrath Puri | Book 8448380779 Extreme Call Girl...
 
Role of listening in selling or negotiation..pptx
Role of listening in selling or negotiation..pptxRole of listening in selling or negotiation..pptx
Role of listening in selling or negotiation..pptx
 
Vivek @ Cheap Call Girls In Mandi House Puri | Book 8448380779 Extreme Call G...
Vivek @ Cheap Call Girls In Mandi House Puri | Book 8448380779 Extreme Call G...Vivek @ Cheap Call Girls In Mandi House Puri | Book 8448380779 Extreme Call G...
Vivek @ Cheap Call Girls In Mandi House Puri | Book 8448380779 Extreme Call G...
 
Jual obat aborsi Magelang ( 085657271886 ) Cytote pil telat bulan penggugur k...
Jual obat aborsi Magelang ( 085657271886 ) Cytote pil telat bulan penggugur k...Jual obat aborsi Magelang ( 085657271886 ) Cytote pil telat bulan penggugur k...
Jual obat aborsi Magelang ( 085657271886 ) Cytote pil telat bulan penggugur k...
 
Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...
Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...
Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...
 
JUAL OBAT ABORSI SURABAYA 081466799220 PIL CYTOTEC PENGGUGUR KANDUNGAN SURABAYA
JUAL OBAT ABORSI SURABAYA 081466799220 PIL CYTOTEC PENGGUGUR KANDUNGAN SURABAYAJUAL OBAT ABORSI SURABAYA 081466799220 PIL CYTOTEC PENGGUGUR KANDUNGAN SURABAYA
JUAL OBAT ABORSI SURABAYA 081466799220 PIL CYTOTEC PENGGUGUR KANDUNGAN SURABAYA
 
TRAITS OF A SUCCESSFUL SALESPERSON .pptx
TRAITS OF A SUCCESSFUL SALESPERSON .pptxTRAITS OF A SUCCESSFUL SALESPERSON .pptx
TRAITS OF A SUCCESSFUL SALESPERSON .pptx
 
Vivek @ Cheap Call Girls In Dilshad Garden | Book 8448380779 Extreme Call Gir...
Vivek @ Cheap Call Girls In Dilshad Garden | Book 8448380779 Extreme Call Gir...Vivek @ Cheap Call Girls In Dilshad Garden | Book 8448380779 Extreme Call Gir...
Vivek @ Cheap Call Girls In Dilshad Garden | Book 8448380779 Extreme Call Gir...
 
Bokaro BEST KAJOL 8144955248❤️LOW PRICE ❤️ GENUINE CALL GIRL CASH ❤️AVAILABLE...
Bokaro BEST KAJOL 8144955248❤️LOW PRICE ❤️ GENUINE CALL GIRL CASH ❤️AVAILABLE...Bokaro BEST KAJOL 8144955248❤️LOW PRICE ❤️ GENUINE CALL GIRL CASH ❤️AVAILABLE...
Bokaro BEST KAJOL 8144955248❤️LOW PRICE ❤️ GENUINE CALL GIRL CASH ❤️AVAILABLE...
 
HOT ✦ Call Girls In Radisson Blu MBD Hotel, Noida ꧁ 9773824855 ⎷ Best Escorts...
HOT ✦ Call Girls In Radisson Blu MBD Hotel, Noida ꧁ 9773824855 ⎷ Best Escorts...HOT ✦ Call Girls In Radisson Blu MBD Hotel, Noida ꧁ 9773824855 ⎷ Best Escorts...
HOT ✦ Call Girls In Radisson Blu MBD Hotel, Noida ꧁ 9773824855 ⎷ Best Escorts...
 
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
 
The complete process of Lead Generation.pptx
The complete process of Lead Generation.pptxThe complete process of Lead Generation.pptx
The complete process of Lead Generation.pptx
 
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
 
Vivek @ Cheap Call Girls In Jasola | Book 8448380779 Extreme Call Girls Servi...
Vivek @ Cheap Call Girls In Jasola | Book 8448380779 Extreme Call Girls Servi...Vivek @ Cheap Call Girls In Jasola | Book 8448380779 Extreme Call Girls Servi...
Vivek @ Cheap Call Girls In Jasola | Book 8448380779 Extreme Call Girls Servi...
 
Vivek @ Cheap Call Girls In Jangpura | Book 8448380779 Extreme Call Girls Ser...
Vivek @ Cheap Call Girls In Jangpura | Book 8448380779 Extreme Call Girls Ser...Vivek @ Cheap Call Girls In Jangpura | Book 8448380779 Extreme Call Girls Ser...
Vivek @ Cheap Call Girls In Jangpura | Book 8448380779 Extreme Call Girls Ser...
 
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
 
Non-verbal communication in selling and negotiation.pptx
Non-verbal communication in selling and negotiation.pptxNon-verbal communication in selling and negotiation.pptx
Non-verbal communication in selling and negotiation.pptx
 
Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...
Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...
Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...
 
Call Girls in Lahore 03068178123 Mr Jimmy
Call Girls in Lahore 03068178123 Mr JimmyCall Girls in Lahore 03068178123 Mr Jimmy
Call Girls in Lahore 03068178123 Mr Jimmy
 

Improve Your Salesforce Efficiency: Formulas for the Everyday Admin

  • 1. Formulas for the Everyday Admin Steve Molis Eve Lyons-Berg With: Moderator: TO USE YOUR COMPUTER'S AUDIO: When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended. Webinar will begin: 11:00 am, PST TO USE YOUR TELEPHONE: If you prefer to use your phone, you must select "Use Telephone" after joining the webinar and call in using the numbers below. United States: +1 (213) 929-4212 Access Code: 190-578-492 Audio PIN: Shown after joining the webinar --OR--
  • 2. Conga’s suite of solutions creates more efficient organizations by simplifying and automating data, documents, contracts and reporting. As the provider of the #1 paid application on the Salesforce AppExchange, we have more than a decade of experience increasing the value of the Sales Cloud by removing systems and process pain points that impede the customer lifecycle. Our 8000+ customers are passionate about our platform and support giving us 5 stars on the Salesforce AppExchange.
  • 3. 3 Click on the Questions panel to interact with the presenters www.salesprocentral.com/webinar-series/improvesalesforceefficiency
  • 4. About Steve Molis Self-Taught Admin, Pseudo-Developer, Husband, Dad, LGBT Ally, Rescue Dog Owner, Animal Lover*(but Cats are somewhere down between Venomous Snakes and Stinging Insects on the list), Community College Drop-Out, Geek, Formula Ninja, HopHead, Itinerant Wildlife Wrangler, Stand-Up Comic, Bon Vivant. Helping make the world a better place, one Salesforce user at a time. About Eve Lyons-Berg Eve graduated in 2017 from Grinnell College, where she majored in English and took an eclectic assortment of courses. She now works with Aggregage as editor, content marketer, and webinar host on sites including Sales Pro Central, eLearning Learning, and Business Innovation Brief.
  • 5. A little about me… SteveMo • Salesforce MVP: 2010 - Present • Community College Drop-Out: 1985 - Present • Self-Taught Salesforce Admin/Developer since 2003 • World Record Holder
  • 7. Formulas for the Everyday Admin • Calculating the % of Month Lapsed and Remaining • Using the TEXT Function to unlock Picklist Fields • Creating Validation Rule exemptions • Creating Dynamic Year-to-Month and Year-to-Date Reports • Finding the Ultimate Parent Account • The Greatest Formula Ever Written
  • 8. Pro-Rate Percent of Month Lapsed/Remaining Problem • Calculate percent of the Business Days in current month passed Solution • Evaluate the current Business Day and the total number of Business Days of the month and divide Current Day (Number) by Last Day (Number)
  • 9. Pro-Rate Percent of Month Lapsed/Remaining ((5 * ( FLOOR( ( TODAY() - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( TODAY() - DATE( 1900, 1, 8), 7 ) ) ) - (5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()),1) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()),1) - DATE( 1900, 1, 8), 7 ) ) )) / ((5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()), (IF( MONTH(TODAY())= 12, DATE(YEAR(TODAY()), 12, 31) - TODAY(), DATE(YEAR(TODAY()), MONTH(TODAY()) + 1, 1) - TODAY() - 1) + DAY(TODAY())) ) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()), (IF( MONTH(TODAY())= 12, DATE(YEAR(TODAY()), 12, 31) - TODAY(), DATE(YEAR(TODAY()), MONTH(TODAY()) + 1, 1) - TODAY() - 1) + DAY(TODAY())) ) - DATE( 1900, 1, 8), 7 ) ) ) - (5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()), 1 ) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()), 1 ) - DATE( 1900, 1, 8), 7 ) ) ))
  • 10. Pro-Rate Percent of Month Lapsed/Remaining ((5 * ( FLOOR( ( TODAY() - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( TODAY() - DATE( 1900, 1, 8), 7 ) ) ) - (5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()),1) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()),1) - DATE( 1900, 1, 8), 7 ) ) )) / ((5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()), (IF( MONTH(TODAY())= 12, DATE(YEAR(TODAY()), 12, 31) - TODAY(), DATE(YEAR(TODAY()), MONTH(TODAY()) + 1, 1) - TODAY() - 1) + DAY(TODAY())) ) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()), (IF( MONTH(TODAY())= 12, DATE(YEAR(TODAY()), 12, 31) - TODAY(), DATE(YEAR(TODAY()), MONTH(TODAY()) + 1, 1) - TODAY() - 1) + DAY(TODAY())) ) - DATE( 1900, 1, 8), 7 ) ) ) - (5 * ( FLOOR( ( DATE(YEAR(TODAY()),MONTH(TODAY()), 1 ) - DATE( 1900, 1, 8) ) / 7 ) ) + MIN( 5, MOD( DATE(YEAR(TODAY()),MONTH(TODAY()), 1 ) - DATE( 1900, 1, 8), 7 ) ) ))
  • 11. Formulas for the Everyday Admin
  • 12. Formulas for the Everyday Admin
  • 13. The Formula Editor, where the magic happens... Nobody has ever gotten Rabies by clicking these. They will not bite you!!!
  • 14. The Formula Editor, where the magic happens...
  • 15. The Formula Editor, where the magic happens...
  • 16. Using the TEXT Function to unlock Picklist Fields in Formulas
  • 17. The ISPICKVAL Function: Determines if the value of a picklist field is equal to a text literal you specify. Using the TEXT Function to unlock Picklist Fields IF(ISPICKVAL( Whats_it_like_outside__c, "Zombies"),"RUN!!!" , IF(ISPICKVAL( Whats_it_like_outside__c, "Hot"), "Go to the beach", IF(ISPICKVAL( Whats_it_like_outside__c, "Warm"),"Go hiking", IF(ISPICKVAL( Whats_it_like_outside__c, “Snowing"), "Build a snowman", “Watch Netflix"))))
  • 18. The CASE Function: Checks a given expression against a series of values. If the expression is equal to a value, returns the corresponding result. If it is not equal to any values, it returns the else_result. Using the TEXT Function to unlock Picklist Fields CASE( Whats_it_like_outside__c , "Zombies", "RUN!!!", "Hot", "Go to the beach", "Warm", "Go hiking", “Snowing", "Build a snowman" , “Watch Netflix")
  • 19. Using the TEXT Function to unlock Picklist Fields The TEXT Function Converts picklist values to text in Formula Fields, Validation Rules Workflows, Process Builder, and Approval Processes So you can do stuff like this…
  • 20. Using the TEXT Function to unlock Picklist Fields Operators: • = • <> • > • < • >= • <= Functions: • ISBLANK • VALUE • BEGINS • CONTAINS • LEFT/RIGHT • FIND/SUBSTITUTE
  • 21. Using the TEXT Function to unlock Picklist Fields The Problem: Make a custom Picklist Field “Loss Reason” required if the Opportunity Stage is changed to “Closed – Lost”
  • 22. Using the TEXT Function to unlock Picklist Fields The Solution: Create a Validation Rule using the TEXT and ISBLANK Functions Formula: AND( TEXT( StageName ) = "Closed - Lost", ISBLANK(TEXT( Loss_Reason__c )) )
  • 23. Using the TEXT Function to unlock Picklist Fields The Problem: Need to calculate the Opportunity $Amount discounted using the Discount% (a picklist field) but… Picklist Values are not Numbers (even if they are) whut the?!?
  • 24. The Solution: Create a custom Formula(Currency) field using the TEXT and VALUE functions Formula: Amount * ( VALUE( TEXT( Discount_Pct__c ) ) / 100 ) Using the TEXT Function to unlock Picklist Fields
  • 25. Pro Tip: Always create a List View or Report that displays your Formula Input and Output side-by-side (and check your Math!) Using the TEXT Function to unlock Picklist Fields
  • 26. Exempting Users, Roles, and Profiles from Validation Rules
  • 27. Exempting Users, Roles, and Profiles in Formulas AND( Do_you_owe_SteveMo_a_beer__c = TRUE, ISBLANK(How_much_beer_do_you_owe_SteveMo__c) )
  • 28. Exempting Users, Roles, and Profiles in Formulas AND( Do_you_owe_SteveMo_a_beer__c = TRUE, ISBLANK(How_much_beer_do_you_owe_SteveMo__c) ) Just click it, don’t be afraid…
  • 29. Exempting Users, Roles, and Profiles in Formulas
  • 30. Exempting Users, Roles, and Profiles in Formulas AND( Do_you_owe_SteveMo_a_beer__c = TRUE, ISBLANK(How_much_beer_do_you_owe_SteveMo__c), $User.Username <> "SteveMo@MyForce.org" , $User.Username <> "Moe.Howard@3Stooges.org", $User.Username <> "Larry.Fine@3Stooges.org", $User.Username <> "Curly.Howard@3Stooges.org )
  • 31. Exempting Users, Roles, and Profiles in Formulas AND( Do_you_owe_SteveMo_a_beer__c = TRUE, ISBLANK(How_much_beer_do_you_owe_SteveMo__c ), CASE( $User.Username , "SteveMo@MyForce.org" , 1 , "Moe.Howard@3Stooges.org", 1 , "Larry.Fine@3Stooges.org", 1 , "Curly.Howard@3Stooges.org", 1 , 0 ) = 0 )
  • 32. Exempting Users, Roles, and Profiles in Formulas AND( Do_you_owe_SteveMo_a_beer__c = TRUE, ISBLANK( How_much_beer_do_you_owe_SteveMo__c ), CASE($User.Username, "SteveMo@MyForce.org", 1, "Moe.Howard@3Stooges.org", 1, "Larry.Fine@3Stooges.org", 1, "Curly.Howard@3Stooges.org", 1, 0) = 0 , CASE( $UserRole.Name , "Accounting", 1 , "Finance", 1 , “Auditing", 1 , 0 ) = 0 )
  • 33. Exempting Users, Roles, and Profiles in Formulas AND( Do_you_owe_SteveMo_a_beer__c = TRUE, ISBLANK( How_much_beer_do_you_owe_SteveMo__c ), CASE($User.Username, "SteveMo@MyForce.org", 1, "Moe.Howard@3Stooges.org", 1, "Larry.Fine@3Stooges.org", 1, "Curly.Howard@3Stooges.org", 1, 0) = 0 , "Accounting", 1 , "Finance", 1 , “Auditing", 1 , 0 ) = 0 , CASE( $Profile.Name , "Executive", 1 , "Marketing User", 1 , "Customer Support", 1 , 0 ) = 0 )
  • 34. Exempting Users, Roles, and Profiles in Formulas You don't want to use an OR statement with NOT or <> because a field like $User.Username, $Profile.Name, $Role.Name, etc. can only hold 1 value at a time. Any User can only have 1 Name, 1 Profile, 1 Role, etc… Unless the User is Schrodinger's Cat (in which case all bets are off)
  • 35. Exempting Users, Roles, and Profiles in Formulas
  • 36. Creating Dynamic Year-to-Month and Year-to-Date Reports
  • 37. Dynamic Year-to-Month and Year-to-Date Reports Custom Field Datatype = Formula Result = Checkbox Formula: Year-to-Month MONTH(CloseDate) <= MONTH(TODAY()) Formula: Year-to-Date (CloseDate - DATE(YEAR( CloseDate ), 01, 01) ) <= (TODAY() - DATE(YEAR( TODAY() ), 01, 01) )
  • 38. Dynamic Year-to-Month and Year-to-Date Reports
  • 40. We need to display the Opportunity Sales Pipeline of an entire Corporation that spans multiple Parent and Subsidiary Accounts across several tiers of Parent and Subsidiary Accounts. However… the Standard Parent Account Field only goes up 1 Level and returns the name of the Account 1 Level above that Account. It also displays a blank value if there is no Parent of that Account. The Problem The Ultimate Parent Account
  • 42. Create a custom Formula Field on the Account Object that will return the name of the Top Parent Account in the Account Hierarchy, no matter where in the Account Hierarchy the current Account is located (even if there is no Account Hierarchy). The Solution The Ultimate Parent Account
  • 45. The "Ultimate” Parent Account BLANKVALUE( Parent.Parent.Parent.Parent.Parent.Name, BLANKVALUE( Parent.Parent.Parent.Parent.Name, BLANKVALUE( Parent.Parent.Parent.Name, BLANKVALUE( Parent.Parent.Name, BLANKVALUE( Parent.Name, Name ) ) ) ) ) Formula:
  • 48. The Power of One – The Greatest Formula Ever “Like ever, ever, EVER…” – Taylor Swift
  • 49. The Power of One Created by Thomas Tobin - The Patron Saint of Salesforce Analytics Taught to me at Dreamforce’09 The Greatest Formula Ever
  • 50. The Power of One Step 1: Create a custom field on the object you want to count Select: Datatype = Formula The Greatest Formula Ever
  • 51. The Power of One Step 2: Select: Result = Number, 0 decimals Pro Tip: DON’T name it “Power of 1” The Formula To be continued… The Greatest Formula Ever
  • 52. The Power of One Step 3: The formula The Greatest Formula Ever
  • 53. The Power of One Step 3: The formula The Greatest Formula Ever That’s it… Why are you looking at me like that?
  • 54. The Power of One The Greatest Formula Ever
  • 55. The GREATEST Formula Ever Power of One
  • 56. That’s great… But 866 of WHAT?!? The GREATEST Formula Ever Power of One
  • 57. Power of One The Greatest Formula Ever
  • 58. Power of One The Greatest Formula Ever How d’yah like me now???
  • 59. The Power of One The Greatest Formula Ever
  • 60. Power of One The Greatest Formula Ever
  • 61. That was friggin’ awesome!!! Where can I learn more?!?
  • 62. Related Trailheads Formulas and Validations Advanced Formulas Build a Battle Station App Build a Suggestion Box App Create Reports and Dashboards for Sales and Marketing Managers Learn about Formulas and MORE!
  • 65. 65 Q&A Salesforce MVP Linkedin page: stevemolis/ Twitter ID: @SteveMoForce Trailblazer Communuity: https://sforce.co/2O0iMVo Yelp Reviews: yelp.com/biz/stevemo-wakefield Steve Molis With: Content Manager, Aggregage Linkedin page: evelyonsberg/ Twitter ID: @SalesProCentral Email: eve@aggregage.com Website: http://www.aggregage.com Eve Lyons-Berg Moderator: www.salesprocentral.com/webinar-series/improvesalesforceefficiency