2. Implementing psychosocial care
into routine practice:
Making it easy
into routine practice: Making it easy
Prof Phyllis Butow
School of Psychology &
Chair, Psycho-Oncology Co-operative
Research Group (PoCoG)
2
3. 3
Prevalence of distress
Mehnert A et al. JCO 2014; 32: 3540-3551
• Prevalence of distress in cancer patients is HIGH
• Recent definitive study in Germany of in- and out-patients
• Stratified proportional sampling - appropriate representation
of all tumour types
• 4020 patients (68% response rate)
• Patients scoring above 9 on PHQ interviewed with CIDI-O
5. Efficacy of interventions
› We know interventions are effective
› Recent meta-analysis: 198 studies - 22,238 patients
› Significant small-to-medium effects for individual and group
psychotherapy and psycho-education
- Larger effects if high distress patients recruited
› Effects sustained, in part, in the medium (< 6 months) and
long term (> 6 months)
5
Faller H et al. JCO 2013; 31(6):782-93
7. Screening and management
Screening patients with cancer for anxiety and depression
is widely recommended internationally
Early detection and treatment:
Reduces patient suffering and the likelihood of
developing a major mood disorder
Improves quality of life
Reduces health service utilisation
7
• Howell etal (2010), Canadian Association of Psychosocial Oncology: Toronto,
• NCCN, Clinical Practice Guidelines in Oncology. Distress Management Version 2.
• Andersen (2014) Screening, Assessment, and Care of Anxiety and Depressive Symptoms
in Adults With Cancer: ASCO Guideline Adaptation.
• Howell et al (2011) Current Oncology,
9. PoCoG review of screening for distress in Australia
and Internationally
› Review of the literature
› Structured interviews with:
- Key stakeholders from US, Canada, Netherlands, UK and
Australia
- Clinicians, Representatives of Health Departments and
Cancer Councils
Commissioned by Cancer Australia
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10. Actual practice…
Screening not routinely conducted in Australia
Emotional symptoms commonly undetected, severity
under-estimated
Reasons for not screening?
Lack of confidence, insufficient training
Time pressures
Lack of psychosocial staff and referral guidance - what
to do if someone is identified through screening?
10
Mitchell et al., Psych-oncology , 2008; Absolom etal., Psycho-oncology 2011
11. Screening not the complete answer
11
Distress screening rates in Canada, 2008-2012
Despite this, psychosocial outcomes not improved
Howell D et al, Pall and Supp Care 2014
12. › US and UK data show many oncology health professionals
- Do not value screening data
- Do not respond to it
› Patient referral
remains adhoc
12
Jacobson P et al, 2007
Mitchell A et al, 2012; 2011
Screening data is not used
13. › Synthesis of data from 40 years of screening in the primary
care setting shows that:
› Screening alone does not improve patient outcomes
› A clear clinical pathway, with institutional commitment, is
required
› Mitchell A et al, 2011
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Screening not the complete answer
14. PoCoG Clinical Pathway
for Anxiety and Depression
PoCoG developed an evidence-based clinical pathway for
identifying and managing anxiety and depression in cancer patients
Development guided by:
existing empirical evidence
wide stakeholder consultation
in-depth clinician interviews
a delphi process with 87 multidisciplinary stakeholders
Shaw J, Price M et al. Supportive Care in Cancer 2015
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15. PoCoG pathway
› Process of stakeholder involvement designed to
ensure engagement
› Gaining multi-disciplinary perspectives designed to
ensure the pathway is acceptable to all groups
› Pathway designed to provide clear and detailed
guidance
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16. Methods
Conducted a two-round, on-line Delphi study
Round 1: 39 statements across 6 domains
Scoring:
Statements rated
1 (strongly disagree) to 5 (strongly agree)
Free text comments to justify response
Consensus defined as 80% or more of respondents rating
the item within two points on the scale
In round 2, participants re-rated statements that failed to
gain consensus in light of the overall group responses
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17. Participants
Participants:
87 clinically active members of PoCoG from a range of
disciplines:
Medical and radiation oncologists, nurses,
psychologists, social workers, palliative care
physicians, psychiatrists, GPs and cancer surgeons
Rural/regional and metropolitan regions across all states
Range of practice settings
Public/private
Tertiary referral centres, regional hospitals
Outpatient/community services
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18. Results – key findings
Screening
Broad agreement
Pathways should be tailored for local implementation based
on local resources as well as patient characteristics
Screening should be routinely implemented and formalised
Designated staff member should be responsible
No consensus on specific methods of screening
Two step process
Edmonton Symptom Assessment System (ESAS)
Who is most appropriate to conduct screening
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19. Results – key findings
Assessment and Referral
Broad agreement
Further assessment to clarify the nature and severity of
anxiety/depression
Need to accommodate patient treatment preferences
Need for patient education to maximise uptake of services
No consensus on:
Whether screening and subsequent assessment should
be carried out simultaneously by the same staff member
or sequentially
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20. Results – key findings
Stepped Care Clinical Pathway
Broad agreement
Stepped care model for managing anxiety/depression is
appropriate
No consensus on:
Whether practical and spiritual issues should be
included in the pathway
Inclusion of treatment time frames
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21. Results-key findings
Monitoring and Care Coordination
Broad agreement
Responsibility for coordination of care will depend on local
staffing, resources, patient factors and preferences
Ongoing monitoring and follow up:
Lower levels of distress: nurses, oncologists and
GPs responsible
Higher levels: specialised mental health
professionals take on responsibility
No consensus on:
Who should be responsible for coordination of care for
anxiety/depression
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22. Conclusions
Our results confirmed:
Overall support for the clinical pathway
Support for routine formal screening of
anxiety/depression in oncology
Support for stepped-care model of treatment and review
Need for flexibility in pathway implementation
Lack of consensus on specific screening methods and
roles for management and co-ordination of care
22
23. The Pathway:
Is flexible and tailored to each site
Incorporates screening, referral and management
recommendations
Provides timing for follow up
Suggests roles and responsibilities
Utilises a stepped care model
5 steps from minimal to severe anxiety/depression
Patients receive least intensive intervention likely to
be effective
More intensive interventions reserved for patients
who do not benefit from simpler first line treatments
26. Can we get this clinical pathway
into routine practice?
26
27. Lack of research into “The gap”
› Despite an increase in intervention studies, there is a
serious lack of implementation / dissemination studies
› <6% of studies aim to close gap between evidence and
clinical practice
› Bryant J, Boyes A, Jones K, et al: Examining and addressing evidence-
practice gaps in cancer care: a systematic review. Implement Sci 9:5908-9,
2014
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29. Barriers analysis
- How can we implement the pathway?
- Qualitative interviews:
- Expert opinion elicited via audio-recorded semi-structured
interviews - 12 multi-disciplinary clinicians
- Transcribed, coded and analysed
- Rankin N, Butow P et al. BMC Health Services Research, 2014
30. Resources
› Lack of time, staff, resources, facilities
› No agreement on screening tools & cut off scores
Responsibility
› Who screens? Assesses? Refers?
› Ethical responsibility of detecting distress
Staff barriers
31. Enabling implementation
Engagement
“…Engagement with psychosocial services and the nursing staff as a
starting point is really important because ... at the end of the day
they’re going to implement it.”
Education and training
“(You) have to … offer training to the oncologists and nursing staff
in terms of basic psycho-education and... have some simple
resources that could be provided to patients.”
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32. Enabling implementation
Evidence-based, and will make their life easier
“Widespread education that highlights both the importance of
psychosocial assessment, as well as the efficacy of intervention(s)
“... how it reduces clinician time by identifying and intervening with
psychological distress in a timely manner.. and .. prevents
unnecessary admissions and presentations, as well as improving
quality of life and satisfaction with care
“…how this improves the clinical life for the coal-face oncologist. And
how it improves the quality of life of patients and their carers”
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33. Patient barriers
Patient reluctance
› Stigma of mental health care
› Feel embarrassed they are not coping
› Don’t want to burden cancer care team
› Feel they are not bad enough to warrant care, have enough support
at home
“For a lot of people, it’ll be the first time they’ve ever spoken to
someone about distress, so it’s not a simple step”
“There’s a great resistance with some people... there’s one
gentleman … who is just refusing point blank to see anybody, yet his
wife is telling me that he’s spending most of his time in tears at
home....”
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35. Enabling intervention
› Patient resources
- Booklets and internet sites that normalise
psychological morbidity and care
› Staff training in making an effective referral
- Role-play, online resources
35
36. System barriers and solutions
Culture of health services
“there needs to be explicit support from the institution that
spending time on these issues is time well spent. That it’s valued
and supported, people are given time to do it, and that it is a
priority...so that everybody’s engaged in this being an important
service initiative…”
Change management
“It needs to be system level intervention where these things are
…integrated, in routine documentation, in IT systems and in quality
review.”
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37. Enabling implementation
Adoption into health policy at state and local level
“ I think one of the things that might help you, though... the funding
they get for cancer services from the NSW health department ...
there’s key KPIs that they have to meet…
And if something like this was built into the memorandum of
understanding ... it means that... at local district level you’ve got
senior buy in to say ‘this is an expectation of our cancer services”
37
38. CINSW Translational Program Grant
OVERALL AIMS
• Facilitate the integration of the clinical
pathway for anxiety and depression in cancer
patients into routine care
• Develop and evaluate implementation
strategies to promote uptake of pathways in
the Australian health context.
39. Chief Investigators Associate Investigators
› Prof Phyllis Butow
› Prof Gavin Andrews
› Prof Afaf Girgis
› Prof Brian Kelly
› Prof Tom Hack
› A/Prof Josephine Clayton
› Dr Melanie Price
› A/Prof Philip Beale
› Prof Rosalie Viney
› Dr Laura Kirsten
+ Consumer advisory group
› Dr Joanne Shaw
› Dr Haryana Dhillon
› Dr Joseph Coll
› Dr Peter Grimison
› Prof Tim Shaw
› Dr Nicole Rankin
› Dr Michael Murphy
› Dr Jill Newby
› Mr John Stubbs
› Dr Frances Orr
› Dr Toni Lindsay
Wide expertise
40. Clinical partners
› Four Cancer Institute NSW Translational Cancer Research
Centres (TCRCs)
- Sydney Catalyst
- Centre for Oncology Education and Research Translation
- Sydney Vital
- Sydney West
-
- TCRCs are networks of clinical and research teams
- Will encourage buy-in and engagement
- Will champion the work
41. How will we address barriers?
Target Barrier Strategy
Administration /
Leaders
Lack of support • Appoint clinical and administrative
champions
• Involve TCRCs
• CINSW backing
General
Oncology staff
Lack of team
ownership
Involve key staff from all disciplines in
tailoring the pathway to their context
Lack of education
re why and how
Online educational resources with role-play
demos and cases:
• Empathic communication
• How to screen
• How to make a referral
(Especially if patient reluctant)
Available on EVI-Q and at point of contact,
with annual reminders to review
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43. Target Barrier Strategy
General Oncology staff Lack of time Automated system which:
• Cues patient to complete online
assessment at baseline and follow-up
• Provides graph of scores over time
• Sends email to staff when patient is
over cut-off, for further assessment
• Provides links to referral template
• Emails referral to pre-specified staff
• Is linked to electronic records if possible
(eg MOSAIQ)
Psychosocial staff Lack of time Develop online cognitive-behavioural
therapy to which mild to moderate cases
can be referred
• Keeps staff informed of progress
• Staff cued if further intervention needed
Encourage wider referral options 43
How will we address barriers?
45. Target Barrier Strategy
Patients • Stigma
• Reluctance to
burden staff
Patient written and online resources:
• Explain anxiety and depression
• Normalise
• Note part of routine care
• Provide a lay version of the pathway
Train staff to screen and refer well
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How will we address barriers?
46. Research programme
› A cluster randomized controlled trial (RCT) to
evaluate the cost and efficacy of:
- an intensive, tailored implementation strategy
- versus
- a basic implementation strategy
for the anxiety and depression clinical pathway
47. All sites
› Access to all the health professional, patient and
system resources
› On-site briefing session on pathway and systems
› Posters advertising the program
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48. Intervention sites
› Training and ongoing support of local champions
› Audit and feedback prior to and midway through the
intervention
› Face-to-face education regarding the portal and
online tools which support the pathway
› Facilitated tailoring of the pathway to the local setting
› IT support
› Other strategies to address the specific barriers and
facilitators in each site
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49. The outcome?
› We hope:
- The clinical pathway will remain in use
- Improved knowledge about implementing health
practice change
- Ultimately, better outcomes for patients
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50. IN SUMMARY
› If we are to really improve psychosocial outcomes,
we need proven interventions, clinical pathways,
› AND
› Careful attention to implementation
› It is not easy, but it can be done!
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Screening cancer patients for anxiety and depression is widely recommended internationally because early detection and treatment of anxiety and depression not only reduces patient suffering and reduces the risk of developing a major mood disorder, it also increases cancer treatment adherence and reduces overall health service utilisation
Despite acknowledging the important of psychosocial care screening cancer patients for anxiety and depression is not routinely conducted in Australia. Furthermore patterns of referral, treatment and follow up once anxiety or depression is identified is also variable across Australian cancer centres. This means that anxiety and depression often go undetected in Australia and even when identified the severity of symptoms can be under estimated. Reasons for lack of screening are multifaceted but relate to lack of training, time pressures in a busy clinic and a lack of referral guidance – what do you do if you identify someone as anxious or depressed?
To address the gap in service delivery, PoCoG have developed a clinical pathway to standardise psychosocial care. The pathway outlines the best practice steps for the identification and management of anxiety and depression. The pathway incorporates screening, referral and management recommendations, provides timelines for follow up and specifies roles and responsibilities for treatment, monitoring and follow up. The pathway recommends a stepped care approach to treatment. This means that patients receive the least intensive intervention likely to be effective, with more intensive interventions reserved for patients with greater levels of anxiety or depression. Development was guided by review of the existing evidence, stakeholder consultation and in-depth clinician interviews over a number of years.
To do this we conducted a two round on-line delphi study where participants were asked to review 39 statements across the domains of implementation of the pathway, screening, severity assessment if screening identifies anxiety or depression, the utility of the stepped care model, monitoring and coordination of psychosocial care and roles and responsibilities associated with care delivery.
Participants in the study were members of PoCoG who were working primarily in oncology and psycho-oncology. We had representation from across Australia from a range of practice settings
So, looking at each of the domains individually, there was broad agreement for the need for tailoring the pathway based on local staff and availability of resources and patient characteristics, overall support for routine screening, although there was no consensus on whether this screening should involve a two step process of a short screening questionnaire followed by a more detailed questionnaire such as the HADs or clinical assessment and our recommendation for use of the ESAS as a brief screen was also not supported. There was also no agreement regarding whether the cancer nurse coordinator was the best person to conduct the screening, although the reality is that the task is likely to fall to nurses.
There was also agreement that there was a need to further assess patients identified through screening as being anxious or depressed. There was also a need to engage the patient in this process through education and taking into account their treatment preferences. But no consensus on whether screening and more extensive assessment should be done at the same time by the one person or sequentially to allow for involvement of specialist psycho-oncology services
There was strong support for the stepped care model including the responsibilities for treatment delivery based on severity of symptoms. Participants were not in agreement about the inclusion of practical and spiritual concerns in the pathway or the inclusion of specific treatment timeframes.
Participants reported that the monitoring of patients and co-ordination of care needed to be locally determined based on staffing and resources, although there was consensus that at higher levels of anxiety and depression specialist mental health services were required. Because of differences in staff resopurces across sites, there was no consensus regarding who should be responsible for the coordination of care or specific professional roles designated within the pathway, in particular the role the general practitioner should play in patient psychosocail care.
This flow chart is an example of a single step within the pathway and as you can see includes information about the type of intervention and who should deliver it, when progress needs to be reviewed and by whom, as well as follow up recommendations in both the short and longer term.