This document discusses analyzing workplace problems, planning constructive action, and meeting the needs of individuals, groups and the organization. Data is gathered on issues and results are reviewed to understand needs at different levels before planning improvements.

6. • Attitude.
• Needs.
• Analyze results.
• Plan.
• Gather data
on workplace
problems.
• Plan for
constructive
action.
• Meet the need of
environment.
• Contextual
needs.
• Individual.
• Group.
• Organizational
objectives.