Nonprofits and other grantee program organizations have a hard fought impact on the world. Behind the effort, fueling that work, social impact is driven by funders. But if someone were to ask your foundation, ‘what is your impact?’ Would your answer be able to go beyond stories from the field and general output numbers?
Lean Impact Measurement is a data-driven process for impact measurement and assessment developed by SoPact, social impact consultants, and a research team out of the University of Melbourne. This four step guide combines technological expertise tailored to the unique needs of the social sector with social impact expertise. From offline mobile data collection to metrics selection, Lean Impact Measurement’s framework intends to be actionable for realistic implementation. The methodology is inspired from lean startup movement and supported by a technology that helps streamline process in a short time.
So what’s your impact? Drive crucial grant impact conversation.
Salesforce Automation In NonProfits & FoundationsSoPact
Join us for a special webinar where Tiffany Eng, Director of HomeKeeper will share her experience on integrating their Grounded Solutions Network's Grant Management application and the U.S. Department of Housing and Urban Development.
Hear from SoPact's CEO, Unmesh Sheth, as he shares his vision on increasing the capacity of Nonprofits and Foundations' Salesforce.
WHAT YOU'LL LEARN
* The current trends and challenges in Integrating Legacy Systems into Salesforce
* How to better define Salesforce Integration Roadmap
* Integrate Grants Management Platforms into Salesforce
* Tips and tricks on Salesforce Implementation strategy
This document discusses approaches to measuring social impact and outcomes. It emphasizes the importance of:
1) Understanding the full story and theory of change behind social initiatives, not just counting outputs.
2) Engaging stakeholders in identifying objectives and indicators to measure performance and impacts on people, the economy and environment.
3) Using measurement as an ongoing process of learning, improvement and accountability rather than just reporting, through tools like social accounting, balanced scorecards and impact mapping.
The document discusses performance measurement for homeless services. It defines performance measurement and outlines ingredients for successful implementation, including establishing strategic objectives and metrics. It notes challenges like pressure on staff to lie about data and discomfort with data analysis. Approaches discussed include prioritizing clients, tracking outcomes over just outputs, and coordinating measurement across service sectors rather than just programs.
Data Literacy in Public Relations by the PRCA Innovation Forum.pdfJames
As part of the PRCA Innovation Forum I have published a new paper tackling data literacy in PR.
Key themes in the new paper:
- Numbers that matter
- Designing a listening & measurement strategy
- Identifying a public and listening to conversations
- Tools to use
- Translating data into insights
- Building a culture of digital literacy
- Data storytelling & visualisation
Download the report and read reactions from Wadds Inc. Founder and Managing Partner Stephen Waddington, and AMEC Measurement and Evaluation Global Managing Director Johna Burke.
Thank you to Shayoni Lynn FCIPR FPRCA CMPRCA, Iretomiwa Akintunde-Johnson, Stella Bayles, 💡 Sophie Coley, James Crawford FPRCA (me), Orla Graham MPRCA Alex Judd, Steve Leigh, Andrew Bruce Smith, Allison Spray, Stephen Waddington for contributing to the paper.
Communicating the ROI of UX from The Enterprise to The Streets (JD Buckley at...Rosenfeld Media
JD Buckley: "Communicating the ROI of UX from The Enterprise to The Streets"
Enterprise UX 2018 • June 14-15, 2018 • San Francisco, CA, USA
http://enterpriseux.net
How organizations can become data-driven: three main rulesAndrea Gigli
The presentation shows how organization can successfully become data driven and avoid wasting time and money. It explain how to prioritize business questtions, how to combine properly people, tech&data and processes, and how to structure a transforamtional journey for becoming a data driven.
This document discusses social impact measurement and performance management. It presents frameworks for measuring social impact at different levels, from individual programs to entire fields. It emphasizes using data and feedback loops to continually evaluate and improve social services. Performance is measured through outcomes, benchmarks, and constituent voice. The goal is to understand what works, for whom, and drive better outcomes and collaboration.
I wanted to share some insight on one of the most challenging aspects of Grant Making. Measuring outcomes has proven to be challenging, but there is away to accomplish your goals to make the world a better place. Salesforce has put together a deck that allows stakeholders in this space the ability to develop a roadmap for success with the ability to iterate on those measurements to consistently improve outcomes.
Salesforce Automation In NonProfits & FoundationsSoPact
Join us for a special webinar where Tiffany Eng, Director of HomeKeeper will share her experience on integrating their Grounded Solutions Network's Grant Management application and the U.S. Department of Housing and Urban Development.
Hear from SoPact's CEO, Unmesh Sheth, as he shares his vision on increasing the capacity of Nonprofits and Foundations' Salesforce.
WHAT YOU'LL LEARN
* The current trends and challenges in Integrating Legacy Systems into Salesforce
* How to better define Salesforce Integration Roadmap
* Integrate Grants Management Platforms into Salesforce
* Tips and tricks on Salesforce Implementation strategy
This document discusses approaches to measuring social impact and outcomes. It emphasizes the importance of:
1) Understanding the full story and theory of change behind social initiatives, not just counting outputs.
2) Engaging stakeholders in identifying objectives and indicators to measure performance and impacts on people, the economy and environment.
3) Using measurement as an ongoing process of learning, improvement and accountability rather than just reporting, through tools like social accounting, balanced scorecards and impact mapping.
The document discusses performance measurement for homeless services. It defines performance measurement and outlines ingredients for successful implementation, including establishing strategic objectives and metrics. It notes challenges like pressure on staff to lie about data and discomfort with data analysis. Approaches discussed include prioritizing clients, tracking outcomes over just outputs, and coordinating measurement across service sectors rather than just programs.
Data Literacy in Public Relations by the PRCA Innovation Forum.pdfJames
As part of the PRCA Innovation Forum I have published a new paper tackling data literacy in PR.
Key themes in the new paper:
- Numbers that matter
- Designing a listening & measurement strategy
- Identifying a public and listening to conversations
- Tools to use
- Translating data into insights
- Building a culture of digital literacy
- Data storytelling & visualisation
Download the report and read reactions from Wadds Inc. Founder and Managing Partner Stephen Waddington, and AMEC Measurement and Evaluation Global Managing Director Johna Burke.
Thank you to Shayoni Lynn FCIPR FPRCA CMPRCA, Iretomiwa Akintunde-Johnson, Stella Bayles, 💡 Sophie Coley, James Crawford FPRCA (me), Orla Graham MPRCA Alex Judd, Steve Leigh, Andrew Bruce Smith, Allison Spray, Stephen Waddington for contributing to the paper.
Communicating the ROI of UX from The Enterprise to The Streets (JD Buckley at...Rosenfeld Media
JD Buckley: "Communicating the ROI of UX from The Enterprise to The Streets"
Enterprise UX 2018 • June 14-15, 2018 • San Francisco, CA, USA
http://enterpriseux.net
How organizations can become data-driven: three main rulesAndrea Gigli
The presentation shows how organization can successfully become data driven and avoid wasting time and money. It explain how to prioritize business questtions, how to combine properly people, tech&data and processes, and how to structure a transforamtional journey for becoming a data driven.
This document discusses social impact measurement and performance management. It presents frameworks for measuring social impact at different levels, from individual programs to entire fields. It emphasizes using data and feedback loops to continually evaluate and improve social services. Performance is measured through outcomes, benchmarks, and constituent voice. The goal is to understand what works, for whom, and drive better outcomes and collaboration.
I wanted to share some insight on one of the most challenging aspects of Grant Making. Measuring outcomes has proven to be challenging, but there is away to accomplish your goals to make the world a better place. Salesforce has put together a deck that allows stakeholders in this space the ability to develop a roadmap for success with the ability to iterate on those measurements to consistently improve outcomes.
How to turn your Social Collaboration initiative into a success and into an enabler of strategic value? By having a look at the challenges, best practices and recommended strategies collected with the Social Collaboration Survey, a free quantitative study conducted by Emanuele Quintarelli and Stefano Besana on 300 organizations at the end of 2013.
Measure Your Organization’s Impact with Performance Management with Josie All...Blackbaud Pacific
This document discusses performance management for social service organizations. It defines performance management as actively monitoring data to optimize outcomes through understanding what works and making ongoing adjustments. The goal is to ensure efforts relate to outcomes. It distinguishes performance management from evaluation, noting that performance management occurs throughout a program to guide improvements, while evaluation assesses effectiveness periodically. The document provides tips for organizations to become performance driven, such as establishing clear missions, accountability systems, and using data to make strategic and tactical adjustments.
Presentation from NCVO's Annual Conference 2011 on The Value of Intrafrastructure, a three-year England-wide initiative to support infrastructure organisations in plan, assess, improve and communicate their impact.
8 strategic planning linking analysis with results anti-corruption anga re...PACDE
RBM helps connect activities to goals and determine if goals are achieved. It focuses on results instead of activities and improves transparency, accountability, and performance measurement. While challenging to apply due to issues attributing outcomes to specific interventions, RBM can be effective for anti-corruption work if the right country-level indicators are selected and qualitative data supports quantitative findings. UNDAFs should include anti-corruption outputs and outcomes when relevant and use a mix of global perception indices and national surveys to track anti-corruption results over time.
Running head: IMPROVEMENT OPPORTUNITY 1
IMPROVEMENT OPPORTUNITY 3
Quality Tool Analysis
The supply chain management sphere has an issue when considering a pharmacy facility organization. The problem with the pharmaceutical supply chain operations has resulted from all individuals lacking access to the most noteworthy quality medication and in addition keep up levels in medical care that occurs in the arrangement of supplying medicine, notwithstanding giving the improvement of new knowledge, aptitudes and systems that invigorate the advancement of medicine supply chain management. The quality tool used to recognize these issues is data collection sheet which gathers the essential information to have the capacity to answer any inquiries that may emerge. The quintessence of the data is that the reason for existing is apparent and that the data mirrors the fact of the matter, is anything but difficult to gather and utilize. A quantitative method was used to gather the data. The data collection sheet is being used in the dispersion of factors of the articles delivered, classification of broken things locating of the defects of the pieces, recognizing reasons for deformities and verification check or support undertakings (Awad, 2012).
To arrive at the problem, a questionnaire was utilized together with the data collection sheet. There was a clear framework on how data was to be gathered and with what sort of document will be made and how the gather data ought to be utilized. How the data will be analyzed was additionally sketched out, and the individual who ought to oversee gathering the data was distinguished. For the optimization of data accumulation, Sharp and McDermott (2009) suggest that the data collection be finished by an experienced auditor and in an arbitrary example of the exercises, of the general population and of the groups of the territories that they ought to be observed. The association recognized an experienced auditor was utilized to gather data and examine it since they have a high likelihood of giving precise data.
Stakeholder Analysis
Commonly, as an expert, one needs to think the what before the who when confronting an undertaking. Along these lines, they underscore the deliverables instead of the general population. The principal procedure of the communication knowledge zone, to be executed in the initiation of the task, is to identify the individuals with an interest.
One method for this procedure is partner examination, which a procedure of systematically collecting and investigating quantitative and qualitative data with the end goal to figure out what premiums specific must be considered all through the venture. It permits to recognize the interests, expectations, and impact of the interested individuals and relates them to the motivation behind the underta.
This document provides an overview of a workshop on data demand and use. The workshop objectives are to develop a framework for linking data with action, create an action plan for overcoming barriers to data use and improving information flow, and establish three commitments to improve data use in participants' jobs. The workshop covers various monitoring and evaluation concepts like results chains, indicators, baselines, and targets. It also discusses data demand and use, the context of decision making, barriers to data use, and descriptive data analysis techniques like service delivery analysis and unit cost analysis. Participants will learn a seven-step process for using information to make data-informed decisions.
Lack of clarity, skills, limiting behaviors, and information are the main factors that hinder achieving goals. Traditional performance management systems are outdated and do not motivate employees. A new system needs continuous feedback, goal tracking, and collaboration to engage employees. Data-driven performance management using analytics can provide insights to improve performance and competitive advantage.
Data driven culture in startups (2013 report)Geckoboard
The document provides a summary of the findings of a global survey on data-driven culture within startups conducted by Geckoboard and Econsultancy. Some of the key findings from the survey include:
1) The majority (70%) of respondents considered their organization to be data-driven, with only 7% stating it was not a priority.
2) Intuition is still highly valued in decision making, with only 27% believing data is crucial for decisions.
3) Almost half (49%) of respondents do not feel confident about the metrics they are currently monitoring.
4) 44% of startups spend substantially more on data gathering than communication, with only 22% spending more on
Personal Data Economy Action Plan - Get Smart, Get Connected, Get ProofPhil Wolff
The is a rough draft curriculum unit for enterprise pros interested in using personal data, VRM, user-centric digital identity, and privacy to improve operations. The focus is on what to do after the class.
The document describes an internship at a software company. It includes the mission and vision of the host organization, an executive summary of the internship experience, and details of projects completed. The intern learned skills in Excel, data analysis, and report writing. Challenges included complex projects and time management. Overall, the internship provided valuable experience in software development processes.
This document introduces a complete measurement solution called EmployeeTalk that engages, measures, and reports on business. It allows leaders to task noted actions from feedback to achieve desired outcomes. The platform is fully customizable, affordable for all organization sizes, and helps improve accountability, culture, and accuracy of measures. It differentiates itself through searchable text, task delegation, quality checks, and advisory coaching. A demo is available to experience the flexibility and integrations that engage employees, improve communication, ensure procedures and policies, and support training and development.
This document summarizes the key findings of a survey conducted by KPMG on monitoring and evaluation practices in the development sector. Some of the main findings include:
1) There is no clear consensus on terminology or approaches to monitoring and evaluation among organizations. This can create issues with lack of clarity.
2) While sophisticated evaluation models and techniques exist, the most commonly used techniques are quite basic, such as logical frameworks and performance indicators.
3) There is a need for stronger feedback loops to better synthesize lessons learned and ensure they are acted upon in a timely manner. Many evaluations are produced but not acted upon.
4) The adoption of new technologies for data collection and analysis is lagging,
This document discusses demonstrating value, which involves identifying and measuring an organization's social, financial, and organizational objectives through information. It provides frameworks for determining the right information to present, including business performance, mission performance, and organizational sustainability measures. The process involves mapping the enterprise, identifying key information and how to collect it, developing an information blueprint, designing a snapshot report, and monitoring/revising it. True cost accounting is also discussed, which differentiates direct, indirect, social, and hidden costs to understand an enterprise's true profitability.
Strategies for Managing Human Centered Design Projects CORE Group
This document discusses taking a design-led approach to prioritize three key things: ensuring a desirable user experience, optimizing operational efficiency, and maximizing operational effectiveness. It describes applying this approach to develop an innovative mobile technology solution called the Care Community Hub to address barriers in health worker motivation by providing knowledge, learning, motivation and communication tools. The solution includes a learning center, point-of-care center, achievement center, staying well center, and planning center, as well as a supervisor dashboard.
This document proposes a common outcome framework to help nonprofits more efficiently measure performance. It describes developing core outcome indicators for 14 nonprofit program areas and a broader framework applicable across organizations. The framework identifies common outcomes, allows for improved benchmarking, and helps nonprofits and funders make smarter decisions. Further testing and expansion of the framework is needed to increase its usefulness for the nonprofit sector.
This document proposes a common outcome framework to help nonprofits more efficiently measure performance. It describes developing 14 program area profiles with outcomes, indicators, and sequence charts. These informed a draft common framework with core outcomes across program areas. Further testing and expansion is needed to refine and apply the framework more broadly. The goal is a standardized yet flexible approach to help nonprofits and funders assess impact in a consistent yet relevant way.
This document summarizes a presentation about how data and predictive analytics are changing expectations around accountability and student success in post-secondary education. It discusses how predictive modeling can identify at-risk students, but predicting risk is not enough - institutions must also link predictions to interventions. The presentation also explores opportunities to generate new insights from data and leverage online learning to fulfill its promise by embracing analytics. The PAR Framework collaborative aims to help institutions improve effectiveness and outcomes through common data definitions, benchmarks, predictive models, and an intervention inventory tool.
Becoming a Data Informed Nonprofit - Beth Kanter WebinarSalesforce.org
Nonprofits spend considerable time creating and curating content to share on Twitter, Facebook, and other social networks. But most groups aren’t properly measuring whether these efforts are worth the time and cost. And it can seem like a daunting task to put together an effective strategy for collecting and analyzing data about your social-media efforts.
How does one know where to begin? Beth Kanter, co-author of Measuring the Networked Nonprofit, will discuss how to measure the return on social-media investments with a FREE WEBINAR.
During this free webinar, you’ll learn how to:
• Do more than just count friends and followers.
• Explore how to identify what data is available.
• Collect and analyze these numbers so that you can make smart decisions about your social-media strategies.
Beth Kanter, co-author of Measuring the Networked Nonprofit, will teach this webinar.
Capital Plus Finance Social Impact Learning 2019SoPact
Capital Plus Financial provides a report on their social impact and learnings from 2019. As a community development financial institution, their mission is to provide affordable housing and financing to low-to-moderate income families. They have invested over $250 million into underserved communities in Texas, providing financing to first-time homeowners who often lack credit. In 2019, they began formally measuring their impact through surveys of beneficiaries and analyzing metrics related to housing, health, education, safety, and community. Key findings include that over 90% of homeowners feel safer in their new homes and 84% report their children attend school more regularly. The report reflects on learnings around improving disaster preparedness communication and striving for deeper impact through thriving communities.
Social Impact Report for Indians For Collective Action. Align results with the theory of change, mission, vision and sustainable development goals (SDG). Impact Report clearly demonstrates 50 years of social impact and social innovation history of Silicon Valley-based nonprofit. This impact report is provided by SoPact ( https://www.sopact.com ) a leader that makes impact measurement and impact management simple
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How to turn your Social Collaboration initiative into a success and into an enabler of strategic value? By having a look at the challenges, best practices and recommended strategies collected with the Social Collaboration Survey, a free quantitative study conducted by Emanuele Quintarelli and Stefano Besana on 300 organizations at the end of 2013.
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This document discusses performance management for social service organizations. It defines performance management as actively monitoring data to optimize outcomes through understanding what works and making ongoing adjustments. The goal is to ensure efforts relate to outcomes. It distinguishes performance management from evaluation, noting that performance management occurs throughout a program to guide improvements, while evaluation assesses effectiveness periodically. The document provides tips for organizations to become performance driven, such as establishing clear missions, accountability systems, and using data to make strategic and tactical adjustments.
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Running head: IMPROVEMENT OPPORTUNITY 1
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The supply chain management sphere has an issue when considering a pharmacy facility organization. The problem with the pharmaceutical supply chain operations has resulted from all individuals lacking access to the most noteworthy quality medication and in addition keep up levels in medical care that occurs in the arrangement of supplying medicine, notwithstanding giving the improvement of new knowledge, aptitudes and systems that invigorate the advancement of medicine supply chain management. The quality tool used to recognize these issues is data collection sheet which gathers the essential information to have the capacity to answer any inquiries that may emerge. The quintessence of the data is that the reason for existing is apparent and that the data mirrors the fact of the matter, is anything but difficult to gather and utilize. A quantitative method was used to gather the data. The data collection sheet is being used in the dispersion of factors of the articles delivered, classification of broken things locating of the defects of the pieces, recognizing reasons for deformities and verification check or support undertakings (Awad, 2012).
To arrive at the problem, a questionnaire was utilized together with the data collection sheet. There was a clear framework on how data was to be gathered and with what sort of document will be made and how the gather data ought to be utilized. How the data will be analyzed was additionally sketched out, and the individual who ought to oversee gathering the data was distinguished. For the optimization of data accumulation, Sharp and McDermott (2009) suggest that the data collection be finished by an experienced auditor and in an arbitrary example of the exercises, of the general population and of the groups of the territories that they ought to be observed. The association recognized an experienced auditor was utilized to gather data and examine it since they have a high likelihood of giving precise data.
Stakeholder Analysis
Commonly, as an expert, one needs to think the what before the who when confronting an undertaking. Along these lines, they underscore the deliverables instead of the general population. The principal procedure of the communication knowledge zone, to be executed in the initiation of the task, is to identify the individuals with an interest.
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This document provides an overview of a workshop on data demand and use. The workshop objectives are to develop a framework for linking data with action, create an action plan for overcoming barriers to data use and improving information flow, and establish three commitments to improve data use in participants' jobs. The workshop covers various monitoring and evaluation concepts like results chains, indicators, baselines, and targets. It also discusses data demand and use, the context of decision making, barriers to data use, and descriptive data analysis techniques like service delivery analysis and unit cost analysis. Participants will learn a seven-step process for using information to make data-informed decisions.
Lack of clarity, skills, limiting behaviors, and information are the main factors that hinder achieving goals. Traditional performance management systems are outdated and do not motivate employees. A new system needs continuous feedback, goal tracking, and collaboration to engage employees. Data-driven performance management using analytics can provide insights to improve performance and competitive advantage.
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This document summarizes the key findings of a survey conducted by KPMG on monitoring and evaluation practices in the development sector. Some of the main findings include:
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2) While sophisticated evaluation models and techniques exist, the most commonly used techniques are quite basic, such as logical frameworks and performance indicators.
3) There is a need for stronger feedback loops to better synthesize lessons learned and ensure they are acted upon in a timely manner. Many evaluations are produced but not acted upon.
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How does one know where to begin? Beth Kanter, co-author of Measuring the Networked Nonprofit, will discuss how to measure the return on social-media investments with a FREE WEBINAR.
During this free webinar, you’ll learn how to:
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• Explore how to identify what data is available.
• Collect and analyze these numbers so that you can make smart decisions about your social-media strategies.
Beth Kanter, co-author of Measuring the Networked Nonprofit, will teach this webinar.
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What to do when you have a perfect model for your software but you are constrained by an imperfect business model?
This talk explores the challenges of bringing modelling rigour to the business and strategy levels, and talking to your non-technical counterparts in the process.
INTRODUCTION TO AI CLASSICAL THEORY TARGETED EXAMPLESanfaltahir1010
Image: Include an image that represents the concept of precision, such as a AI helix or a futuristic healthcare
setting.
Objective: Provide a foundational understanding of precision medicine and its departure from traditional
approaches
Role of theory: Discuss how genomics, the study of an organism's complete set of AI ,
plays a crucial role in precision medicine.
Customizing treatment plans: Highlight how genetic information is used to customize
treatment plans based on an individual's genetic makeup.
Examples: Provide real-world examples of successful application of AI such as genetic
therapies or targeted treatments.
Importance of molecular diagnostics: Explain the role of molecular diagnostics in identifying
molecular and genetic markers associated with diseases.
Biomarker testing: Showcase how biomarker testing aids in creating personalized treatment plans.
Content:
• Ethical issues: Examine ethical concerns related to precision medicine, such as privacy, consent, and
potential misuse of genetic information.
• Regulations and guidelines: Present examples of ethical guidelines and regulations in place to safeguard
patient rights.
• Visuals: Include images or icons representing ethical considerations.
Content:
• Ethical issues: Examine ethical concerns related to precision medicine, such as privacy, consent, and
potential misuse of genetic information.
• Regulations and guidelines: Present examples of ethical guidelines and regulations in place to safeguard
patient rights.
• Visuals: Include images or icons representing ethical considerations.
Content:
• Ethical issues: Examine ethical concerns related to precision medicine, such as privacy, consent, and
potential misuse of genetic information.
• Regulations and guidelines: Present examples of ethical guidelines and regulations in place to safeguard
patient rights.
• Visuals: Include images or icons representing ethical considerations.
Real-world case study: Present a detailed case study showcasing the success of precision
medicine in a specific medical scenario.
Patient's journey: Discuss the patient's journey, treatment plan, and outcomes.
Impact: Emphasize the transformative effect of precision medicine on the individual's
health.
Objective: Ground the presentation in a real-world example, highlighting the practical
application and success of precision medicine.
Data challenges: Address the challenges associated with managing large sets of patient data in precision
medicine.
Technological solutions: Discuss technological innovations and solutions for handling and analyzing vast
datasets.
Visuals: Include graphics representing data management challenges and technological solutions.
Objective: Acknowledge the data-related challenges in precision medicine and highlight innovative solutions.
Data challenges: Address the challenges associated with managing large sets of patient data in precision
medicine.
Technological solutions: Discuss technological innovations and solutions
Most important New features of Oracle 23c for DBAs and Developers. You can get more idea from my youtube channel video from https://youtu.be/XvL5WtaC20A
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...The Third Creative Media
"Navigating Invideo: A Comprehensive Guide" is an essential resource for anyone looking to master Invideo, an AI-powered video creation tool. This guide provides step-by-step instructions, helpful tips, and comparisons with other AI video creators. Whether you're a beginner or an experienced video editor, you'll find valuable insights to enhance your video projects and bring your creative ideas to life.
IMPACT CONVERSATIONS FOR FOUNDATIONS: LEAN IMPACT METHODOLOGY
1. I M P A C T C O N V E R S A T I O N S F O R F O U N D A T I O N S :
L E A N I M P A C T M E T H O D O L O G Y
&
T U R B O M E T R I C S S O F T W A R E P L A T F O R M
2. WHO WE ARE
SoPact is a technology social
enterprise that aims to bring for-
profit tech expertise to the social
sector.
We do this through our
TurboMetrics software platform,
Impact Lab technology services,
and our open sourced Lean
Impact Measurement process.
www.sopact.com
3. OUR INDUSTRY CARES ABOUT
RESULTS OF PROGRAMMING,
BUT WE ARE NOTORIOUS FOR
MEASURING ALMOST
EXCLUSIVELY FOR ACTIVITIES.
4. Leads to a lack of OUTCOME-ORIENTED metrics
and limited time for evaluation.
LIMITED DATA CAPACITY OF FUNDERS
WHY IS THAT?
LIMITED DATA CAPACITY OF GRANTEES
6. BARRIERS TO IMPACT
MANAGEMENT
CULTURAL
BARRIERS
Barriers to innovating
social sector's
established behaviors.
COLLABORATION
BARRIERS
Barriers to capacity
building between
funders and funded
organizations.
SYSTEM
BARRIERS
Barriers to improving
infrastructure of grant
system.
7. CULTURAL
BARRIERS
STATUS QUO OF
INTERNAL OPERATIONS
Reluctance or lack of time to innovate
current impact management process
Inflated importance of impact narratives
Attribution of impact hinders collective
impact
8. COLLABORATION
BARRIERS
Lack of capacity building and impact
conversations leaves gaps in the
foundation of an organization's impact
management process. This causes a
need for third-party evaluation.
Third party evaluation should only be
used when concerned about fraudulent
reporting.
9. SYSTEM
BARRIERS
The current grant management system
is designed for evaluation of single
projects rather than collaborative
systems changes.
The current survey-led approach is not
designed for real-time output data
collection.
Grant recipients vary in technology
and data capacity. This makes an in-
depth standard impossible.
12. IMPACT CONVERSATIONS
Impact Conversations are a capacity
building exercise within an organization
and between partners to achieve
alignment on metrics, reporting
practices, and impact objectives.
13. DATA CAPACITY
Data Capacity is supported by the
tools you use to collect, aggregate,
and evaluate your impact data. By
improving data capacity, reporting
data is made easier with minimized
human error.
14. L E A N I M P A C T
M E A S U R E M E N T
TurboMetrics
by SoPact
by SoPact and the
Asia Pacific Social Impact Centre
15. D A T A - D R I V E N I M P A C T M A N A G E M E N T
S O F T W A R E F O R M I S S I O N - D R I V E N
O R G A N I Z A T I O N S .
TurboMetrics
by SoPact
16. A S T E P - B Y - S T E P G U I D E F O R M I S S I O N -
D R I V E N O R G A N I Z A T I O N S E S T A B L I S H I N G
T H E I R O W N D A T A - D R I V E N I M P A C T
M A N A G E M E N T P R O C E S S .
L E A N I M P A C T M E A S U R E M E N T
19. PRE-WORK | ORGANIZATIONAL STRUCTURE
outcome
outcome
outcome
organization
name
program
area ONE
program
area TWO
outcome
outcome
outcome
outcome
reports
data
reports
data
reports
data
reports
data
reports
data
reports
data
reports
data
reports
data
20.
21.
22.
23. PRE-WORK | THEORY OF CHANGE
“A theory of change is the empirical basis underlying
any social intervention —for example, the belief that a
young person’s close relationship with adult role models
can reduce his susceptibility to violence, or that regular
visits by registered nurses to first-time pregnant women
can improve parenting skills and children’s outcomes.”
Paul Brest, The Power of Theories of Change (SSIR 2010)
24. PRE-WORK | THEORY OF CHANGE
"Theory of Change defines long-term goals and then maps
backward to identify necessary preconditions.”
Wikipedia
25. PRE-WORK | THEORY OF CHANGE
Template from the Microsoft Partners in Learning:
The Middle East and North Africa Forum
27. PRE-WORK | THEORY OF CHANGE
Template from Development Impact & You (DIY)
28. PRE-WORK | THEORY OF CHANGE
outcome:
outputs: activities: inputs:
Increased student engagement in the classroom
Participation rate
Homework
completion
Attendance
Teacher trainings
Curriculum
development
Engaging
classroom
activities
Parent
engagement
Parent
engagement
events and
materials
Workshop
materials
Classroom
materials
29. PRE-WORK | THEORY OF CHANGE
outcome:
outputs: activities: inputs:
Increased student engagement in the classroom
Participation rate
Homework
completion
Attendance
Teacher trainings
Curriculum
development
Engaging
classroom
activities
Parent
engagement
Parent
engagement
events and
materials
Workshop
materials
Classroom
materials
30.
31. STEP ONE
Measure what matters
Know your reporting
objective (audience; purpose)
Are there standards you want
to align with?
Keep track of Outputs and
Outcomes
Keep track of Quantitative and
Qualitative metrics
METRICS DISCOVERY
32. THEORY OF CHANGE MEASURE WHAT MATTERS
outcome:
outputs: activities: inputs:
Increased student engagement in the classroom
Participation rate
Homework
completion
Attendance
Teacher trainings
Curriculum
development
Engaging
classroom
activities
Parent
engagement
Parent
engagement
events and
materials
Workshop
materials
Classroom
materials
33. METRICS DISCOVERY | MEASURE WHAT MATTERS
Mission Critical?
Realistic?
Cost Effective?
Validated Metrics
Well defined - Cut back on
likelihood of human error in
reporting
34. United Nations' Sustainable Development Goals
(SDGs)
Guidestar | Robinhood | Many More
Global Reporting Initiative (GRI) | Many More
IRIS
Health & Wellness | Women Empowerment | Etc.
METRICS DISCOVERY | STANDARDS
Global Goals
Nonprofits
Sustainability
Impact Investing
Domain Specific
35.
36.
37.
38.
39. STEP TWO | DATA COLLECTION
STRATEGY
IMPACT
CONVERSATIONS
Know current data
tools & define budget.
WHO IS
REPORTING DATA
Know who will be
reporting the data.
DATA
PIPELINE
What is the flow of the
data?
40. DATA STRATEGY | IMPACT CONVERSATIONS
currentdata
collection&
aggregationtools.
IT
partners
program
managers
missing tools and
available budget.
41. DATA STRATEGY | IMPACT CONVERSATIONS
FURTHER CONSIDERATIONS
Online/Offline data collection
Data Verification: Self-reported; third party;
system audited (like Blockchain)
Survey Based data reporting vs. Manually
inputted data reporting
UNDERSTAND CURRENT DATA PIPELINE -
DISCUSS WHETHER IT REQUIRES ITERATIONS.
42. DATA STRATEGY | DATA PIPELINE
METRIC
METRIC
SOURCE
WHO IS
REPORTING
HOW IS DATA
SENT?
AGGREGATED
DATA
43. DATA STRATEGY | DATA PIPELINE
METRIC
SOURCE
METRIC
WHO IS
REPORTING
AGGREGATED
DATA
PERCENTAGE OF
HIGH SCHOOL
EQUIVALENCY
HOLDERS WHO
COMPLETE A YEAR OF
COLLEGE
REGISTRAR'S
OFFICES
EDUCATION
PROGRAM
COORDINATOR
HOW IS DATA
SENT?
ONLINE FORM
(TurboMetrics)
TurboMetrics
49. BENCHMARK DATA
WHAT DATA IS ALREADY OUT THERE?
School Systems; Government websites;
International agencies...
50. MAKE IT SIMPLE
AUTOMATION
Cloud-based integration can be automated in
some circumstances.
LESS IS MORE
The fewer times data is manually entered, the
better. The tools you use can make this possible.
51. ENGAGE & ITERATE
KEEP IMPROVING
Pay attention to your data pipeline and the
people reporting the data along the way.
Improved user experience for those reporting
the data will make your process more
sustainable and accurate.
53. IMPACT REPORTING | BEST PRACTICES
Clarity: coherent narrative that connects aims,
plans, activities, and results
Accessibility: Relevant information can be
found by anyone who looks for it
Transparency: Reporting is full, open, and
honest
Source: Principles of good impact reporting for charities and social
enterprises, 2012
54. IMPACT REPORTING | BEST PRACTICES
Accountability: Reporting connects to the
stakeholders to tell them what they need to
know
Verifiability: Claims about impact are
backed up
Proportionality: The level of detail reflects
the size and complexity of the organization
Source: Principles of good impact reporting for charities and social
enterprises, 2012
55. WAYS TO DEMONSTRATE IMPACT
IMPACT REPORT: FUNDERS
A DATA-DRIVEN REPORT DESIGNED TO DEMONSTRATE IMPACT TO FUNDERS.
INCLUDES STORIES FROM THE FIELD, METRICS SUMMARY RESULTS,
VISUALIZATION AND PROGRAM SUMMARY.
56. WAYS TO DEMONSTRATE IMPACT
DATA DRIVEN STORY: PUBLIC & DONORS
A COLLECTION OF INFOGRAPHICS AND OTHER VISUALIZATION
METHODS FOR QUICK VIEW EDUCATIONAL INSIGHTS.
57. WAYS TO DEMONSTRATE IMPACT
VISUALIZATION: PUBLIC & DONORS
DYNAMIC INTERACTIVE DEMONSTRATION FOR AWARENESS AND
EDUCATION.
58. WAYS TO DEMONSTRATE IMPACT
DASHBOARD: MANAGEMENT
DYNAMIC DATA VISUALIZATION FOR MANAGEMENT INSIGHTS.
59. LEARNINGS
GRANT MANAGEMENT IMPACT MANAGEMENT
- ORGANIZATIONAL INTENTION
- IMPACT CONVERSATIONS
- ENHANCED DATA CAPACITY
Dedicated time, resources, and thought to moving towards
outcome-oriented data-driven impact evaluation
Capacity building exercises around logistics of data capacity
internally and between partners.
Build a well-validated and sustainable data pipeline.
60. T H A N K Y O U
U N M E S H S H E T H | U N M E S H @ S O P A C T . C O M
+ 1 ( 5 1 0 ) 6 7 6 - 9 5 0 2
W W W . S O P A C T . C O M