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How do you imagine social interaction 
within 10 years, taking into 
consideration the impact of technology 
on human relations? 
Carmen Otaegui 
IE Business School 
October 2014
The evolution of communications 
First drawing 
(3000BC) 
First written 
word (1700- 
1500 BC) 
First mass 
publication 
(1606) 
Conventional 
mail (letters) 
/ Telegraph 
(1837) 
Telephone 
(1876) 
Internet / 
Email / Webs 
(1989 ) 
Text message 
/ IM 
(1996) 
Social 
networks 
(2006) 
????? 
(2024) 
The big impacts on human beings and human relations have been defined 
by innovation in technologies
Where are we today? 
There is more access to internet over the world every minute, in our houses or 
in our cells, which gives us an easy way to communicate. This allows us to 
research anything, buy products and give our opinion, work off the office, and so 
on, basically we have access to anything whenever we want.
Where are we today? 
Social networks allows us to interact with people from all around the world. We 
can share photos, thoghts, books, documents, what we eat and what we do at 
any time in the different SSNN we have today: 
• To express yourself: myspace, blogspot, wordpress, pinterest… 
• To show your life: facebook, instagram, flickr, twitter… 
• Personal communication: messenger, whatsapp, viber… 
• Professional background: Linkedin, infojobs…
The next decade 
As our history has shown us, in the next ten years technology will improve 
and we will be able to see new technologies that we have never heard about. 
Technology should, and I hope it will be, more accesible to people in terms 
of all over the world and in terms of pricing. The majority of households will 
live with all type of technologies such as smart TV, smartphones, tablets… 
and they will be a basic in our lives. 
New technologies will arise: google glasses, virtual assistants, fast 
transportation, worldwide translators… 
Text messages will be substituted by face to face virtual conferences 
because of the improvement of this technology that will become much more 
accessible
The impact of technology in the next decade 
Of course it is easy to se de pro’s of technology: 
• We will be able to communicate with other people from different cultures 
and languages without cultural barriers. This can make you have new 
experiences through new friends 
• We will be better informed about our friends and family 
• In this two points geography will not be an obstacle to maintain relations 
• Globalization of all countries 
• International businesses will have it easier to communicate their brands, 
core business and marketing campaigns, for example. 
• Exchanges of culture, ways of working, producing, all over the world. This 
will help conciliation of family and professional life.
The impact of technology in the next decade 
But there are also some con’s: 
• We can have problems socializing face-to-face 
• Lost of the definition of “friendship” and going on detrimental personal 
relations 
• People who not showing themselves through social networks 
• Misunderstandings by overusing social networks instead of face-to-face 
conversations 
• Children that overuse technology can have problems of concentration and 
efficiency in their studies 
• Privacy is already a problem and will be even greater in the future 
• Dependency on technology from a health point of view
Summary 
With all this technology we are shifting from personal human interactions to 
virtual interactions, all this technology which has strongly being developed in 
the last 25 years has had a great impact in human relations. From photolog, 
facebook and twitter, to whatsapp and instagram, these technologies already 
make the world much smaller, and they get humans closer one to each other. 
Information blows through all he world and can help in improving the world in 
terms of medicine, transportation, engineering… 
People are more and more connected with each other through new 
technologies and this trend will certainly not slow down in ten years. People 
will rely on technologies such as the internet for every realm of their lives. 
New technologies such as the universal translator, google glasses, personal 
watches, paying in stores and open our houses with our phone… are likely to 
be developed in the next decade.

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IE Business School +Marketing (jan15)

  • 1. How do you imagine social interaction within 10 years, taking into consideration the impact of technology on human relations? Carmen Otaegui IE Business School October 2014
  • 2. The evolution of communications First drawing (3000BC) First written word (1700- 1500 BC) First mass publication (1606) Conventional mail (letters) / Telegraph (1837) Telephone (1876) Internet / Email / Webs (1989 ) Text message / IM (1996) Social networks (2006) ????? (2024) The big impacts on human beings and human relations have been defined by innovation in technologies
  • 3. Where are we today? There is more access to internet over the world every minute, in our houses or in our cells, which gives us an easy way to communicate. This allows us to research anything, buy products and give our opinion, work off the office, and so on, basically we have access to anything whenever we want.
  • 4. Where are we today? Social networks allows us to interact with people from all around the world. We can share photos, thoghts, books, documents, what we eat and what we do at any time in the different SSNN we have today: • To express yourself: myspace, blogspot, wordpress, pinterest… • To show your life: facebook, instagram, flickr, twitter… • Personal communication: messenger, whatsapp, viber… • Professional background: Linkedin, infojobs…
  • 5. The next decade As our history has shown us, in the next ten years technology will improve and we will be able to see new technologies that we have never heard about. Technology should, and I hope it will be, more accesible to people in terms of all over the world and in terms of pricing. The majority of households will live with all type of technologies such as smart TV, smartphones, tablets… and they will be a basic in our lives. New technologies will arise: google glasses, virtual assistants, fast transportation, worldwide translators… Text messages will be substituted by face to face virtual conferences because of the improvement of this technology that will become much more accessible
  • 6. The impact of technology in the next decade Of course it is easy to se de pro’s of technology: • We will be able to communicate with other people from different cultures and languages without cultural barriers. This can make you have new experiences through new friends • We will be better informed about our friends and family • In this two points geography will not be an obstacle to maintain relations • Globalization of all countries • International businesses will have it easier to communicate their brands, core business and marketing campaigns, for example. • Exchanges of culture, ways of working, producing, all over the world. This will help conciliation of family and professional life.
  • 7. The impact of technology in the next decade But there are also some con’s: • We can have problems socializing face-to-face • Lost of the definition of “friendship” and going on detrimental personal relations • People who not showing themselves through social networks • Misunderstandings by overusing social networks instead of face-to-face conversations • Children that overuse technology can have problems of concentration and efficiency in their studies • Privacy is already a problem and will be even greater in the future • Dependency on technology from a health point of view
  • 8. Summary With all this technology we are shifting from personal human interactions to virtual interactions, all this technology which has strongly being developed in the last 25 years has had a great impact in human relations. From photolog, facebook and twitter, to whatsapp and instagram, these technologies already make the world much smaller, and they get humans closer one to each other. Information blows through all he world and can help in improving the world in terms of medicine, transportation, engineering… People are more and more connected with each other through new technologies and this trend will certainly not slow down in ten years. People will rely on technologies such as the internet for every realm of their lives. New technologies such as the universal translator, google glasses, personal watches, paying in stores and open our houses with our phone… are likely to be developed in the next decade.