Ideagen offers several centers of excellence and knowledge management products including Ideagen EnhancedKnowledgeWorker, Ideagen Capture, Ideagen Compliance, and Ideagen Content. These products are available on-premise or as software as a service and help organizations with knowledge capture, data capture, compliance, quality management, workflow, and document management. Major customers include Royal Mail, William Hill, City & Guilds, ACCA, NHS, Thales, Marsh Insurance, Nottingham University, Birmingham City Council, Bombardier, Severn Trent, RAF, Allianz, Gillette, DEFRA, and 3M.