The document summarizes a project to restructure and develop Alcatel's southern Africa activities. It involved advising on strategy, developing management, and assisting with the transition. Key objectives included aligning with national policies, increasing market share through government contracts, and establishing new partnerships meeting BBBEE standards for broad-based black economic empowerment. The goals were to improve Alcatel's position in the region through best practices in business, governance, and social and economic empowerment.

1. Project ALCATEL
Themes TELECOMMUNICATIONS, TECHNOLOGY
UN-SDGs
Main
Characteristics
Client: ALCATEL
Project: RESTRUCTURING AND DEVELOPMENT OF THE SOUTHERN AFRICA ACTIVITY
Performance: ●Strategy Advisory ●Development Advisory ●Restructuring & Transition management of the South African Subsidiary ●Nomination of the new C.E.O and Top Development Management
●Alignment and Integration of the National Policies, CSR and “Broad Based Black Economic Empowerment” (BBBEE) Policies ●Responsible & Sustainable Integration into the Tender matrix ●T.O
growth of 15% on government RFPs
Macro Socio-
Economical
& Historical
Context
▪ The South African government and economy has undergone drastic transformation and growth since the advent of democracy and the election of Nelson Mandela in 1994.
▪ The "Reconstruction and Development Programme" elaborated by the new African National Congress Government is the founding political platform which has set in motion a series of profound
societal and economic reforms.
▪ Among which making the Information Communication & Telecom (ICT) sector one of the key vectors to deliver the promises of the "Africa's Information Society Initiative": An Action Framework to
Build Africa's Information and communication Infrastructure, coordinated effort by the U.N specifically addressing the role of information, communication and knowledge in shaping the African
information society to accelerate socio-economic development.
▪ The new S.A. Telecom law in 1996 was the first sector law to embed the prerequisites and "obligation mechanisms" of the Broad Based Black Economic Empowerment Charter (BBBEE). The South
African Telecommunication sector was and has remained the most advanced in Africa, representing 70 % of the African telecommunications market.
▪ In 2004 the Alcatel South African subsidiary had lost the major portion of their market share and determined necessary to conduct a global "re-think" of their regional strategy and systemic
development
Stakeholders
Ecosystem
/ Frameworks
▪ Alcatel,
▪ Government Ministries:
+ Department of Trade and Industry
+ Department of Telecommunications
▪ Empowerdex - BBBEE / CSR Rating Agencies
▪ Price Waterhouse Coopers – Advisory
▪ Africa's Information Society Initiative (AISI)
The Vision Assess general situation and identify reasons for loss of market share, So to advise and pilot change to reverse trend and increase regional development & turn-over.
Our Mission
▪ Diagnose the extent of the company’s' distress and reasons for limiting factors
▪ Recommend strategic remodelling and structural changes
▪ Drive the change management, transformation to business & to CSR best practices, and implement reforms
▪ Accompany the transition & regional development
▪ Be an industry and social impact leader

2. OBJECTIVES PERFORMANCE - DELIVERABLES - MEASUREMENT CRITERIA
▪ Integration of new vision, strategy and development plan ▪ Alignment with national economic & social development policies
▪ Exit current national equity & project partnership
▪ Identify, select and negotiate a new strategic partner
▪ Repositioning as a BBBEE compliant leading Technology and Service Provider to the
institutions and Tier1 corporations
▪ Re-establish and consolidate relationship with Stakeholders ▪ Orchestrate presentations to showcase company changes and new inclusive strategy,
with key government personalities and relevant ministries, i.e.: Department of Trade &
Industry, Department of Telecommunications
▪ Coordinate implications and sponsorship for public and industry events/forums
profitable to sector development. I.e.: South African Communication Forum ; Information
Technology Incubator for Black Businesses
▪ Change the overall Image : rebranding of the company ▪ Integrate new Vision, changes and development strategy in the Communication plan
Accompany new communications regarding the new partnerships, the new top
management and engagement in social and business empowerment activities
▪ Implementation of business & CSR best practice reforms on all levels, particularly of Social and
Governance practices
▪ Streamlining business operations to sector development policies. I.e.: Broad Based Black
Economic Empowerment Charter
▪ Integration of Scorecards, reporting, ratings & accreditation requisites
▪ Identify, select, negotiate and accompany the new Top Management of the South
African Subsidiary. I.e.: The Chief Executive Officer, Communications Director
▪ Recover and increase market share ▪ Secure compliance and assist in offerings strategy for government & institutions
tenders, as well as public & private corporations' tenders
▪ Public relations and business intelligence provision to ensure best bidding positioning
and market wins
▪ Be an industry and social impact leader ▪ Maintain business best practice standards and commitments to become an industry
benchmark
▪ Exercise maximum transparency to build trust
▪ Contribute to sector specific and social empowerment initiatives
▪ Survey and promote sector and market intelligence. Tighter rapport with Stakeholders
▪ Promote research for continuous improvement and thematic solutions
Mgmt. Systems
& Tools
/ Regulatory
Frameworks
/ Evaluation
Methodology /
Reporting
▪ ISO Ecosystem (9001/14000) & BS OHSAS (18000)
▪ Project Management Institute Principles (PRISM, PRINCE2, MS Project)
▪ Prospero Investment Portfolio Management System (SAGE)
▪ Mutually developed stakeholders' Sustainability Frameworks & Objectives' Benchmarks for Success -
CSR and SRI reporting against those benchmarks
▪ BBBEE Scorecards
▪ Quantitative percentage Impact performances Dedicated Progress Reports produced for
the various Stakeholders