How do you ensure a quality water supply and wastewater treatment whilst increasing operational efficiency and safety? Integrating operations and maintenance whilst continuing to deliver safe, affordable and reliable services to the community.

1. How do you ensure a
quality water supply &
waste water treatment
whilst increasing
operational efficiency &
safety?Hunter Water
Corporation

2. THE CHALLENGE
They needed to integrate operations and
maintenance whilst continuing to deliver safe,
affordable and reliable services to the community;
as well as to improve health and safety
performance, environmental compliance, and
emergency response.
Hunter Water is a State Owned Corporation
providing drinking water, wastewater, recycled
water and stormwater services to almost
575,000 people across the Lower Hunter.

3. THE SOLUTION
• Integrated waterand wastewater
teams.
• Culture change.
• Increasedtraining.
• New management
systems.
• SingleEBA.
• Assetmanagement capabilities.

4. HOW WE DO IT
Integrated operations, maintenance and
personnel into a single effective system.

5. Our customised solutions include:
PROJECTWORKS
CHEMICALDOSING
QUALITY MONITORING
ANDREPORTING
ENERGY OPTIMISATION ASSETMANAGEMENT
FACILITIES MAINTENANCE

6. • MTI and LTI freein the first 12 months with an improved
safetyculture.
• No significant compliance issues across the 26plants.
• Successfully managed the East Coast low event lastApril.
• One single team with a new EBA approved by the Fair Work
Commission inOctober.
THE OUTCOME

7. Tofind out how Veolia’s world of plug-
ins can help your business visit:
veolia.com.au/integratedbydesign