Human trafficking exists in many forms, including forced labor which accounts for 21 million victims worldwide. Forced labor is difficult to identify through visual means alone as it involves coercion, isolation, debts and surveillance of victims. Brands and manufacturers must take steps to ensure transparency in their supply chains and identify, monitor and provide education around all tiers of production to help combat human trafficking and forced labor. Third party organizations can help conduct risk assessments and compliance efforts.
Wal-Mart Store is an multinational retail corporation which runs the chain of large discount department stores and warehouse stores in American. This Wal-Mart Store was founded by Sam Walton in 1962. The company was incorporated on October 31, 1969 and publicly traded on New York Stock Exchange in 1972. This Wal-Mart Store is the second largest public corporation around the world and it is also the biggest private employer in the world with over two million employees.
Wal-Mart has faced numerous ethical issues stemming from its prioritization of profits over stakeholders. It focused on low prices but this came at the expense of employees, through low wages and discrimination, and suppliers, who it strong-armed. It also violated several laws around the environment, disabilities, and immigration. To improve its culture, Wal-Mart could better communicate with employees, adhere to laws, and implement more sustainable practices to respond to stakeholders' concerns and rebuild its reputation.
Gender and race discrimination walmart caseGece Gunduz
Sam Walton founded Walmart in 1962, opening the first store in Bentonville, Arkansas. Walmart has grown exponentially to become the largest company in the world by revenue, with over 2.1 million employees worldwide and approximately 8,500 stores in 15 countries operating under 55 different names. Walmart pioneered discount retailing and has had massive impact on culture and the economy.
Companies are facing increasing scrutiny over ethical issues in their supply chains, such as human rights violations and environmental sustainability. Having transparency into supply chain practices is important to customers. While tracking violations can be difficult, companies are working with providers, third parties, and governments to gain more visibility into their supply chains and identify problems. Taking meaningful action involves committing to key areas of improvement and integrating supply chain goals into daily decisions.
The Rana Plaza building collapsed in 2013 in Bangladesh, killing over 1,100 people working in garment factories. This tragedy highlighted the dangerous working conditions in Bangladesh's garment industry. Key stakeholders included fashion brands producing clothes at Rana Plaza like Primark, Benetton, and Walmart. There are ongoing efforts by multi-stakeholder agreements to improve health and safety in the industry, moving away from a compliance model toward cooperation between buyers, unions, and NGOs. However, without adequate enforcement and inspections, decent work remains out of reach for many textile workers in Bangladesh.
Analysis of the corporate reputation of the companyGeorgeDolezal
1) In 2001, Walmart had the third best corporate reputation according to a survey of the public, likely due to providing affordable products. However, over the next 13 years Walmart's reputation declined dramatically due to criticism over issues like labor practices, environmental impact, and lack of social responsibility.
2) By 2013, Walmart no longer ranked in the top 100 most reputable companies. The document analyzes Walmart's reputation using six dimensions and rates them poorly on emotional appeal, workplace environment, and social responsibility due to scandals and perceived mistreatment of employees.
3) While Walmart still performs well financially and in products/services, the document warns that without changes to improve reputation, Walmart's
history of walmart, Why is this such a big dal, Sweatshops and Wal-Mart, Unethical practices, UNFAIR Treatment OF EMPLOYEES, UNFAIR Treatment OF EMPLOYEES, low wages, health issues at workplace, overtime, Immigration law, conclusion
Wal-Mart Store is an multinational retail corporation which runs the chain of large discount department stores and warehouse stores in American. This Wal-Mart Store was founded by Sam Walton in 1962. The company was incorporated on October 31, 1969 and publicly traded on New York Stock Exchange in 1972. This Wal-Mart Store is the second largest public corporation around the world and it is also the biggest private employer in the world with over two million employees.
Wal-Mart has faced numerous ethical issues stemming from its prioritization of profits over stakeholders. It focused on low prices but this came at the expense of employees, through low wages and discrimination, and suppliers, who it strong-armed. It also violated several laws around the environment, disabilities, and immigration. To improve its culture, Wal-Mart could better communicate with employees, adhere to laws, and implement more sustainable practices to respond to stakeholders' concerns and rebuild its reputation.
Gender and race discrimination walmart caseGece Gunduz
Sam Walton founded Walmart in 1962, opening the first store in Bentonville, Arkansas. Walmart has grown exponentially to become the largest company in the world by revenue, with over 2.1 million employees worldwide and approximately 8,500 stores in 15 countries operating under 55 different names. Walmart pioneered discount retailing and has had massive impact on culture and the economy.
Companies are facing increasing scrutiny over ethical issues in their supply chains, such as human rights violations and environmental sustainability. Having transparency into supply chain practices is important to customers. While tracking violations can be difficult, companies are working with providers, third parties, and governments to gain more visibility into their supply chains and identify problems. Taking meaningful action involves committing to key areas of improvement and integrating supply chain goals into daily decisions.
The Rana Plaza building collapsed in 2013 in Bangladesh, killing over 1,100 people working in garment factories. This tragedy highlighted the dangerous working conditions in Bangladesh's garment industry. Key stakeholders included fashion brands producing clothes at Rana Plaza like Primark, Benetton, and Walmart. There are ongoing efforts by multi-stakeholder agreements to improve health and safety in the industry, moving away from a compliance model toward cooperation between buyers, unions, and NGOs. However, without adequate enforcement and inspections, decent work remains out of reach for many textile workers in Bangladesh.
Analysis of the corporate reputation of the companyGeorgeDolezal
1) In 2001, Walmart had the third best corporate reputation according to a survey of the public, likely due to providing affordable products. However, over the next 13 years Walmart's reputation declined dramatically due to criticism over issues like labor practices, environmental impact, and lack of social responsibility.
2) By 2013, Walmart no longer ranked in the top 100 most reputable companies. The document analyzes Walmart's reputation using six dimensions and rates them poorly on emotional appeal, workplace environment, and social responsibility due to scandals and perceived mistreatment of employees.
3) While Walmart still performs well financially and in products/services, the document warns that without changes to improve reputation, Walmart's
history of walmart, Why is this such a big dal, Sweatshops and Wal-Mart, Unethical practices, UNFAIR Treatment OF EMPLOYEES, UNFAIR Treatment OF EMPLOYEES, low wages, health issues at workplace, overtime, Immigration law, conclusion
Walmart serves over 200 million customers per week across over 9,826 retail units in 28 countries. While Sam Walton envisioned saving people money to help them live better when founding the first Walmart over 40 years ago, the company has faced allegations of discrimination against women employees. Specifically, women have claimed they were shortchanged on pay and promotions, and that Walmart's health insurance and outsourcing practices negatively impacted employee loyalty. Several large lawsuits have been brought against Walmart alleging gender discrimination at its California stores. While Walmart maintains its purpose is to continue delivering savings to customers and members around the world with integrity, its treatment of female employees remains controversial.
A union-backed group called WakeUpWalMart.com launched a new advertising campaign against Wal-Mart, adding four new staff members who have worked on Democratic campaigns. The campaign highlights issues like taxpayers paying for Wal-Mart employees' healthcare and asks shoppers to pledge not to buy school supplies from Wal-Mart. Meanwhile, Wal-Mart reported lower-than-expected profits and cut its earnings forecast as consumers have less money to spend due to high fuel prices.
This document provides an overview of Walmart's challenges in managing relationships with various stakeholders. It discusses how Walmart prioritizes low prices for consumers over other stakeholders like employees, suppliers, and communities. For example, Walmart drives down wages in the areas it operates in. It also places pressure on suppliers to continuously lower prices. Walmart has faced numerous lawsuits over the years regarding its treatment of employees, suppliers, and the environment. Developing a strong ethical culture and prioritizing all stakeholders could help Walmart improve its reputation.
Wal-Mart faces a class action lawsuit from female employees claiming gender discrimination. Six women sued Wal-Mart on behalf of 1.5 million female employees, alleging that women are paid less than men even with similar experience, receive fewer promotions, and lack equal training and job opportunities. Statistical analyses of employee records found that earnings and promotion rates for women at Wal-Mart lagged behind those of men with similar qualifications. While Wal-Mart disputed the claims and said it had diversity programs, experts hired by the plaintiffs concluded that subjective decision-making by managers allowed gender stereotypes to negatively influence women's careers at the company.
The document summarizes a panel discussion on corporate social responsibility (CSR) practices in fragile states. Representatives from companies operating in Africa debated with NGO representatives on what can realistically be expected from businesses. The business representatives were more accepting of charitable donations and partnerships with governments, while the NGOs felt businesses should not replace essential government services. There were differing views on privatization versus public ownership. Ultimately, the panel agreed on the need for a binding global framework and regulations to create a level playing field for business and human rights, especially in fragile states.
1) Many small businesses in India have struggled during the COVID-19 pandemic due to reduced demand, supply chain issues, and changing consumer habits. Some have adapted their business models by moving online or innovating to survive.
2) Wagle Sports shifted to contactless shopping on WhatsApp and free delivery after losing most of its revenue from closed schools and sports clubs. It moved online to compete with sites like Amazon offering discounts.
3) Style Nook recovered sales to pre-pandemic levels after shifting its customized office wear focus online as demand from workers collapsed. It believes more Indian customers getting used to online shopping will help its future.
The increased focus on the issue of human rights reflects a growing sense that private sector actors must take responsibility for violations with which they are associated.
Business research Synopsis: Impact of brand awareness on consumers attitude t...sshihabm
a business research synopsis on the topic impact of brand awareness on consumers attitude towards counterfeited/fake brands.it is a model synopsis which can be used for your research purposes
This document discusses efforts to increase transparency and combat forced labor and human trafficking in global supply chains. It outlines initiatives at the governmental, corporate, and NGO levels. At the governmental level, legislation in California and the UK requires companies to disclose efforts to eradicate forced labor in supply chains. Corporations are also developing social responsibility programs and conducting audits of suppliers. NGOs are creating online tools to help consumers identify products that may involve forced labor and evaluate company efforts. However, fully monitoring vast and complex global supply chains remains a significant challenge.
White Paper - Contact Centre Time Bomb. Compliance3
Compliance3 invest a lot of resources in being ahead of the customer insight game. 'Contact Centre Time Bomb' is a summary of our first 4 rounds of research to make our research accessible for you.
Compliance3 white paper_consumer_response_to_data_breach-the_contact_centre_t...John Greenwood
An overview of Rounds 1 to 4 of Compliance3's research on 'consumer response to data breach' in the context of the contact centres exposure to organised crime.
45The Security Survey An OverviewA security survey is a.docxalinainglis
45
The Security Survey: An Overview
A security survey is a critical, on-site examination…to ascertain the present security
status, identify deficiencies or excesses, determine the protection needed, and
make recommendations to improve the overall security of the operation.
—Raymond M. Momboisse, Industrial Security for Strikes, Riots and Disasters,
Charles C. Thomas Publishers, 1977
The goal of risk management—to manage risk effectively at the least possible cost—cannot
be achieved without eliminating or reducing, through a total management commitment,
the incidents that lead to losses.1 Before any risk can be eliminated or reduced, it must first
be identified. One proven method of accomplishing this task is the security survey. Charles
A. Sennewald, author and security consultant, has defined the security survey as follows:
“The primary vehicle used in a security assessment is the survey. The survey is the process
whereby one gathers data that reflects the who, what, how, where, when, and why of the
client’s existing operation. The survey is the fact-finding process.”2
Why Are Security Surveys Needed?
There are reports published by the Association of Certified Fraud Examiners (ACFE)
estimating that the cost of fraud and financial abuse to American business was in excess
of $994 billion per year in 2008 and rising. This figure is believed by most authorities to be
very conservative. The sad fact is that no one organization is capable of collecting all the
data available concerning fraud. As an example, in America we have an alarming trend
in Medicare fraud, costing taxpayers untold millions of dollars. The biggest problem, and
the one seen most often by fraud investigators, is that most corporate managers do not
know if they have theft problems. Worse, many do not even want to know that they have
a problem with employee theft! Some managers seem to prefer to keep things as they are
and to regard any suggestion of the need for increased security as a direct or indirect crit-
icism of their ability to manage their operations. We hope that this attitude has changed
for the better as a result of the downturn in the global economy. In times of economic
difficulties anything that affects the bottom line (profits) is not tolerated. Nevertheless,
where fraud exists, most business fraud surveys calculate losses at about 6 percent of
annual revenue. Some surveys we have seen reported have concluded that losses attrib-
utable to employee theft (internal theft) equal or exceeded profits! This is especially
7
1 The field of risk management encompasses much more than security and safety. These two subjects, along
with insurance, however, are the cornerstones of most effective risk management programs.
2 Sennewald, C. A., 2004. CPP, Security Consulting, third ed. Butterworth-Heinemann, Elsevier, Boston, MA.
C
O
N
N
E
L
L
,
B
O
B
1
6
6
0
T
S
46 RISK ANALYSIS AND THE SECURITY SURVEY
true for chain-store operations, .
1) The document discusses marketing in an evolving consumer landscape where fear is loose and consumer behaviors are changing and scattering.
2) It recommends marketers learn what communication works from their historical data to gain 5-20% more efficiency, and stay attuned to new emerging patterns of behavior from various data sources to strategically innovate and meet new consumer needs.
3) Doing so could improve marketing communications efficiency by up to 50% and help marketers benefit from the new changing paradigm.
Example Of Reflection Paper In Philippine HistoryKatrina Duarte
1. The document discusses an ethical issue that arose at Engstrom Auto Mirror, a plant that experienced a significant drop in productivity in May 2007, their second since the 1990s.
2. It describes how the previous plant manager implemented an employee incentive plan called the Scanlon Plan in 1998 to increase productivity, but that over time employee motivation declined.
3. The drop in productivity threatened the plant's status as a supplier to Toyota, showing how behavioral issues can have dysfunctional effects on businesses.
DECEPTIVE ADVERTISING AND CONSUMER REACTION A STUDY OF DELTA SOAPLinaCovington707
DECEPTIVE ADVERTISING AND CONSUMER REACTION: A STUDY OF DELTA SOAP ADVERTISEMENT
Introduction
Deceptive marketing is false or misleading sales activities and information aimed at luring, coercing, seducing, persuading or enticing both potential and existing consumers of a product to patronize a trader, sellers or manufacturers of a product. It is an act of selling concept as the sole aim is geared towards the immediate conversion of goods to cash not minding the aftermath effect it may have on the buyer or consumer as well as the organization’s sales, sustenance and growth potentials. It can be perpetrated through personal selling, advertising, labelling packaging, catalogue, and deceptive tele-marketing. However, in the developed countries of the world such as America and Europe and even in some under-developed countries, deceptive marketing activities are criminal offences under the Competition Act. In addition, the Act governs various deceptive marketing practices, unsupported test claims and testimonials, misleading ordinary price claims, sending deceptive prize notices by mail or e-mail, certain types of multi-level marketing systems and misleading advertising. Specific provisions also supplement the Criminal Code rules regarding promotional contests.
Apart from addressing the serious issue of unusual sales drop and or new product failure in the market that could be occasioned by post purchase dissonance and lack of repeat purchase by the consumer as a result of the nefarious acts of deceptive advertising, it will be of great importance to traders in our various markets and the management of companies as suggestions will be given to the policy makers which also will serve as clues towards improving their marketing policies and programs towards maintaining and wooing both existing and potential consumers respectively.
Besides it will be useful to other organizations, industries and governmental agencies in the area of policy formulation and strategic marketing.
Deceptive advertising is an advertisement or marketing practice, which is considered deceptive if there is a "representation, omission, or practice that is likely to mislead the consumer". The advertisement does not only necessarily have to cause actual deception, but as noted by Federal Trade Commission (FTC, 1998), the act will likely mislead the consumer.
Although the immense ventures and endeavors have been observed on deceptive advertising which includes identifying and measuring deception but a very slim focus is given on its effects on Consumer loyalty. Deceptive advertising is so to speak as the use of fake or deceptive statements in publicity (Campbell, 1995). Deceptive publicity has been around since the inauguration of time and is still common today. Sometimes it is done innocently by an advocate; however, it is done with the intent in the direction of deceiving the consumers (Aaker, 1974). Generally it is perceived that deception in advertising (false claims) leads ...
Whistleblowing and Whistleblower Protection Act. ICC Guidelines on Whistleblowing. Should the whisteblowing act be extended in the private sector?
I have uploaded it in the pdf format.
The clothing industry generates more than $250 billion each year worldwide. With so much money at stake, it is tempting for companies to ignore the ethical practices, such as sustainability, pay rates, and employee safety that the industry should practice.
As companies expand their manufacturing and sourcing capabilities around the world, supply chain workplace conditions are increasingly scrutinized, particularly in developing countries
Consumers increasingly want to buy products produced under conditions where minimum standards of human rights for workers in global supply chains are achieved.
Walmart: How Social Analytics Works at WalmartBrandwatch
In this case study we learn how, using social analytics, Walmart combats enterprise level challenges by spotting emerging trends in public affairs, as well as keeping tabs on the reaction to corporate announcements and tracking how they are perceived across news and social networks around the globe.
We also look into how insights found from social analytics, as well as other data sets, are blended together, and how these kinds of results are distributed in all directions, including to the C-suite.
The Chartered Institute of Loss Adjusters (CILA) established an Anti-Fraud Special Interest Group (SIG) in 2005 to enable members to share best practices and expertise in combating insurance fraud. The SIG works collaboratively with organizations like the ABI Anti-Fraud Committee and nearly 450 CILA members participate. While progress has been made in detecting organized fraud, more needs to be done to address opportunistic fraud and improve public perceptions of anti-fraud efforts. The CILA aims to protect honest consumers by ensuring claims are handled fairly and appropriately.
Companies are facing increasing pressure from customers to ensure their supply chains are ethical and transparent. Issues like human rights violations, environmental degradation, and forced labor threaten companies' reputations. While tracking problems in global supply chains is difficult, companies must make meaningful efforts to mitigate risks, such as working with third parties, auditing suppliers, and developing strong codes of conduct. Methods like supplier certification, transparency reporting, and bringing production closer to home can help companies address supply chain ethics issues and maintain customer trust.
Walmart serves over 200 million customers per week across over 9,826 retail units in 28 countries. While Sam Walton envisioned saving people money to help them live better when founding the first Walmart over 40 years ago, the company has faced allegations of discrimination against women employees. Specifically, women have claimed they were shortchanged on pay and promotions, and that Walmart's health insurance and outsourcing practices negatively impacted employee loyalty. Several large lawsuits have been brought against Walmart alleging gender discrimination at its California stores. While Walmart maintains its purpose is to continue delivering savings to customers and members around the world with integrity, its treatment of female employees remains controversial.
A union-backed group called WakeUpWalMart.com launched a new advertising campaign against Wal-Mart, adding four new staff members who have worked on Democratic campaigns. The campaign highlights issues like taxpayers paying for Wal-Mart employees' healthcare and asks shoppers to pledge not to buy school supplies from Wal-Mart. Meanwhile, Wal-Mart reported lower-than-expected profits and cut its earnings forecast as consumers have less money to spend due to high fuel prices.
This document provides an overview of Walmart's challenges in managing relationships with various stakeholders. It discusses how Walmart prioritizes low prices for consumers over other stakeholders like employees, suppliers, and communities. For example, Walmart drives down wages in the areas it operates in. It also places pressure on suppliers to continuously lower prices. Walmart has faced numerous lawsuits over the years regarding its treatment of employees, suppliers, and the environment. Developing a strong ethical culture and prioritizing all stakeholders could help Walmart improve its reputation.
Wal-Mart faces a class action lawsuit from female employees claiming gender discrimination. Six women sued Wal-Mart on behalf of 1.5 million female employees, alleging that women are paid less than men even with similar experience, receive fewer promotions, and lack equal training and job opportunities. Statistical analyses of employee records found that earnings and promotion rates for women at Wal-Mart lagged behind those of men with similar qualifications. While Wal-Mart disputed the claims and said it had diversity programs, experts hired by the plaintiffs concluded that subjective decision-making by managers allowed gender stereotypes to negatively influence women's careers at the company.
The document summarizes a panel discussion on corporate social responsibility (CSR) practices in fragile states. Representatives from companies operating in Africa debated with NGO representatives on what can realistically be expected from businesses. The business representatives were more accepting of charitable donations and partnerships with governments, while the NGOs felt businesses should not replace essential government services. There were differing views on privatization versus public ownership. Ultimately, the panel agreed on the need for a binding global framework and regulations to create a level playing field for business and human rights, especially in fragile states.
1) Many small businesses in India have struggled during the COVID-19 pandemic due to reduced demand, supply chain issues, and changing consumer habits. Some have adapted their business models by moving online or innovating to survive.
2) Wagle Sports shifted to contactless shopping on WhatsApp and free delivery after losing most of its revenue from closed schools and sports clubs. It moved online to compete with sites like Amazon offering discounts.
3) Style Nook recovered sales to pre-pandemic levels after shifting its customized office wear focus online as demand from workers collapsed. It believes more Indian customers getting used to online shopping will help its future.
The increased focus on the issue of human rights reflects a growing sense that private sector actors must take responsibility for violations with which they are associated.
Business research Synopsis: Impact of brand awareness on consumers attitude t...sshihabm
a business research synopsis on the topic impact of brand awareness on consumers attitude towards counterfeited/fake brands.it is a model synopsis which can be used for your research purposes
This document discusses efforts to increase transparency and combat forced labor and human trafficking in global supply chains. It outlines initiatives at the governmental, corporate, and NGO levels. At the governmental level, legislation in California and the UK requires companies to disclose efforts to eradicate forced labor in supply chains. Corporations are also developing social responsibility programs and conducting audits of suppliers. NGOs are creating online tools to help consumers identify products that may involve forced labor and evaluate company efforts. However, fully monitoring vast and complex global supply chains remains a significant challenge.
White Paper - Contact Centre Time Bomb. Compliance3
Compliance3 invest a lot of resources in being ahead of the customer insight game. 'Contact Centre Time Bomb' is a summary of our first 4 rounds of research to make our research accessible for you.
Compliance3 white paper_consumer_response_to_data_breach-the_contact_centre_t...John Greenwood
An overview of Rounds 1 to 4 of Compliance3's research on 'consumer response to data breach' in the context of the contact centres exposure to organised crime.
45The Security Survey An OverviewA security survey is a.docxalinainglis
45
The Security Survey: An Overview
A security survey is a critical, on-site examination…to ascertain the present security
status, identify deficiencies or excesses, determine the protection needed, and
make recommendations to improve the overall security of the operation.
—Raymond M. Momboisse, Industrial Security for Strikes, Riots and Disasters,
Charles C. Thomas Publishers, 1977
The goal of risk management—to manage risk effectively at the least possible cost—cannot
be achieved without eliminating or reducing, through a total management commitment,
the incidents that lead to losses.1 Before any risk can be eliminated or reduced, it must first
be identified. One proven method of accomplishing this task is the security survey. Charles
A. Sennewald, author and security consultant, has defined the security survey as follows:
“The primary vehicle used in a security assessment is the survey. The survey is the process
whereby one gathers data that reflects the who, what, how, where, when, and why of the
client’s existing operation. The survey is the fact-finding process.”2
Why Are Security Surveys Needed?
There are reports published by the Association of Certified Fraud Examiners (ACFE)
estimating that the cost of fraud and financial abuse to American business was in excess
of $994 billion per year in 2008 and rising. This figure is believed by most authorities to be
very conservative. The sad fact is that no one organization is capable of collecting all the
data available concerning fraud. As an example, in America we have an alarming trend
in Medicare fraud, costing taxpayers untold millions of dollars. The biggest problem, and
the one seen most often by fraud investigators, is that most corporate managers do not
know if they have theft problems. Worse, many do not even want to know that they have
a problem with employee theft! Some managers seem to prefer to keep things as they are
and to regard any suggestion of the need for increased security as a direct or indirect crit-
icism of their ability to manage their operations. We hope that this attitude has changed
for the better as a result of the downturn in the global economy. In times of economic
difficulties anything that affects the bottom line (profits) is not tolerated. Nevertheless,
where fraud exists, most business fraud surveys calculate losses at about 6 percent of
annual revenue. Some surveys we have seen reported have concluded that losses attrib-
utable to employee theft (internal theft) equal or exceeded profits! This is especially
7
1 The field of risk management encompasses much more than security and safety. These two subjects, along
with insurance, however, are the cornerstones of most effective risk management programs.
2 Sennewald, C. A., 2004. CPP, Security Consulting, third ed. Butterworth-Heinemann, Elsevier, Boston, MA.
C
O
N
N
E
L
L
,
B
O
B
1
6
6
0
T
S
46 RISK ANALYSIS AND THE SECURITY SURVEY
true for chain-store operations, .
1) The document discusses marketing in an evolving consumer landscape where fear is loose and consumer behaviors are changing and scattering.
2) It recommends marketers learn what communication works from their historical data to gain 5-20% more efficiency, and stay attuned to new emerging patterns of behavior from various data sources to strategically innovate and meet new consumer needs.
3) Doing so could improve marketing communications efficiency by up to 50% and help marketers benefit from the new changing paradigm.
Example Of Reflection Paper In Philippine HistoryKatrina Duarte
1. The document discusses an ethical issue that arose at Engstrom Auto Mirror, a plant that experienced a significant drop in productivity in May 2007, their second since the 1990s.
2. It describes how the previous plant manager implemented an employee incentive plan called the Scanlon Plan in 1998 to increase productivity, but that over time employee motivation declined.
3. The drop in productivity threatened the plant's status as a supplier to Toyota, showing how behavioral issues can have dysfunctional effects on businesses.
DECEPTIVE ADVERTISING AND CONSUMER REACTION A STUDY OF DELTA SOAPLinaCovington707
DECEPTIVE ADVERTISING AND CONSUMER REACTION: A STUDY OF DELTA SOAP ADVERTISEMENT
Introduction
Deceptive marketing is false or misleading sales activities and information aimed at luring, coercing, seducing, persuading or enticing both potential and existing consumers of a product to patronize a trader, sellers or manufacturers of a product. It is an act of selling concept as the sole aim is geared towards the immediate conversion of goods to cash not minding the aftermath effect it may have on the buyer or consumer as well as the organization’s sales, sustenance and growth potentials. It can be perpetrated through personal selling, advertising, labelling packaging, catalogue, and deceptive tele-marketing. However, in the developed countries of the world such as America and Europe and even in some under-developed countries, deceptive marketing activities are criminal offences under the Competition Act. In addition, the Act governs various deceptive marketing practices, unsupported test claims and testimonials, misleading ordinary price claims, sending deceptive prize notices by mail or e-mail, certain types of multi-level marketing systems and misleading advertising. Specific provisions also supplement the Criminal Code rules regarding promotional contests.
Apart from addressing the serious issue of unusual sales drop and or new product failure in the market that could be occasioned by post purchase dissonance and lack of repeat purchase by the consumer as a result of the nefarious acts of deceptive advertising, it will be of great importance to traders in our various markets and the management of companies as suggestions will be given to the policy makers which also will serve as clues towards improving their marketing policies and programs towards maintaining and wooing both existing and potential consumers respectively.
Besides it will be useful to other organizations, industries and governmental agencies in the area of policy formulation and strategic marketing.
Deceptive advertising is an advertisement or marketing practice, which is considered deceptive if there is a "representation, omission, or practice that is likely to mislead the consumer". The advertisement does not only necessarily have to cause actual deception, but as noted by Federal Trade Commission (FTC, 1998), the act will likely mislead the consumer.
Although the immense ventures and endeavors have been observed on deceptive advertising which includes identifying and measuring deception but a very slim focus is given on its effects on Consumer loyalty. Deceptive advertising is so to speak as the use of fake or deceptive statements in publicity (Campbell, 1995). Deceptive publicity has been around since the inauguration of time and is still common today. Sometimes it is done innocently by an advocate; however, it is done with the intent in the direction of deceiving the consumers (Aaker, 1974). Generally it is perceived that deception in advertising (false claims) leads ...
Whistleblowing and Whistleblower Protection Act. ICC Guidelines on Whistleblowing. Should the whisteblowing act be extended in the private sector?
I have uploaded it in the pdf format.
The clothing industry generates more than $250 billion each year worldwide. With so much money at stake, it is tempting for companies to ignore the ethical practices, such as sustainability, pay rates, and employee safety that the industry should practice.
As companies expand their manufacturing and sourcing capabilities around the world, supply chain workplace conditions are increasingly scrutinized, particularly in developing countries
Consumers increasingly want to buy products produced under conditions where minimum standards of human rights for workers in global supply chains are achieved.
Walmart: How Social Analytics Works at WalmartBrandwatch
In this case study we learn how, using social analytics, Walmart combats enterprise level challenges by spotting emerging trends in public affairs, as well as keeping tabs on the reaction to corporate announcements and tracking how they are perceived across news and social networks around the globe.
We also look into how insights found from social analytics, as well as other data sets, are blended together, and how these kinds of results are distributed in all directions, including to the C-suite.
The Chartered Institute of Loss Adjusters (CILA) established an Anti-Fraud Special Interest Group (SIG) in 2005 to enable members to share best practices and expertise in combating insurance fraud. The SIG works collaboratively with organizations like the ABI Anti-Fraud Committee and nearly 450 CILA members participate. While progress has been made in detecting organized fraud, more needs to be done to address opportunistic fraud and improve public perceptions of anti-fraud efforts. The CILA aims to protect honest consumers by ensuring claims are handled fairly and appropriately.
Companies are facing increasing pressure from customers to ensure their supply chains are ethical and transparent. Issues like human rights violations, environmental degradation, and forced labor threaten companies' reputations. While tracking problems in global supply chains is difficult, companies must make meaningful efforts to mitigate risks, such as working with third parties, auditing suppliers, and developing strong codes of conduct. Methods like supplier certification, transparency reporting, and bringing production closer to home can help companies address supply chain ethics issues and maintain customer trust.
According to the U.S. Census Bureau, the 65-and-older population will almost double over the next 30 years, reaching 88 million by 2050. Workforces are aging quickly, and the insurance industry in particular is especially affected by this.
Mystery Shopping Inside the Ad-Verification BubbleShailin Dhar
This document summarizes an experiment conducted to test the effectiveness of various ad fraud detection solutions. The experiment involved setting up a fake celebrity news website and sourcing robotic traffic to monetize the site. Several major fraud detection partners were integrated, including Integral Ad Science, MOAT, Oxford-BioChronometrics and DataDome. The traffic passed verification from all solutions, demonstrating how easy it is to generate fraudulent traffic that evades common detection methods. The conclusions warn that sole reliance on third-party verification is not sufficient, and that fraud is a serious issue that requires more aggressive action from all stakeholders.
This document provides information on various compliance risks including phishing, proliferation financing, bribery, anti-competitive practices, and corruption. It discusses how phishing exploits human psychology to trick users into clicking malicious links or providing sensitive information. It also summarizes regulatory updates from Vietnam imposing stricter rules on gifts received by public officials and restrictions on former officials joining certain companies. The document interviews the head of the OECD Anti-Corruption Division on how technology both enables corruption through means like cryptocurrency but can also help address it through tools like blockchain and AI if balanced with human judgment. Throughout, it emphasizes the need for organizations and individuals to maintain vigilance against various illicit activities.
This document summarizes the key findings of a report on child and forced labour in Canadian consumer products supply chains. The report found that over 1,200 Canadian companies import goods from countries with high rates of child and forced labour, putting consumers at risk of unknowingly supporting exploitation. Most companies lack transparency around efforts to address these risks. While a few leaders provide comprehensive reporting, over half of 44 companies assessed disclosed no information on mitigation efforts like supplier audits or grievance mechanisms. Mid-sized private companies showed the least transparency. The report calls for increased public reporting by companies and supply chain transparency legislation.
Similar to Human Trafficking in the Supply Chain - Sumerra (20)
1. Human Trafficking in the Supply Chain:
Forced Labor and the Responsibility of Brands and Manufacturers
The concept of Human Trafficking has recently entered mainstream consciousness. Many of us
have seen the billboards with the hotline number or the movies from the “Taken” series. The phrase
“Human Trafficking” is now recognizable, but do people fully understand what it includes and its
prevalence? Is Human Trafficking relevant to the Retail industry? As a Brand or Manufacturer, how sure
are you that your Supply Chain is free from trafficked victims?
Distinctions in Human Trafficking
Human Trafficking can come in many forms. It is not specific to an age, gender, race, or
ethnicity. It is a global challenge, which will require everyone’s effort to eradicate. In 2013, President
Barack Obama correctly equated Human Trafficking to Modern Day Slavery: “When a man, desperate
for work, finds himself in a factory or on a fishing boat or in a field, working, toiling, for little or no pay,
and beaten if he tries to escape — that is slavery. When a woman is locked in a sweatshop, or trapped in
a home as a domestic servant, alone and abused and incapable of leaving — that’s slavery.”
(http://www.whitehouse.gov/issues/foreign-policy/end-human-trafficking)
Most associate Human Trafficking with Sex Workers (an industry easily identifiable and
prosecutable); however, there’s another form of trafficking that is just as common – and is closer to
Brands and Manufacturers than we realize. This variety is Forced Labor. According to the International
Labor Organization (ILO), 21 million trafficked people are being forced to labor with little or no pay and
rights. (http://www.ilo.org/global/topics/forced-labour/lang--en/index.htm)
During the Global Human Trafficking Conference in Beverly Hills, California on February 7th
,
2015, John Cotton Richmond (US Department of Justice, Special Litigation Counsel, Human Trafficking
Prosecution Unit, Civil Rights Division) eloquently highlighted the difference between smuggling and
forced labor, “You can take a picture of smuggling but you can’t take a picture of coercion. It’s a story.”
This coercion can come in the form of isolation, debts, and/or surveillance. As a result, forced labor is
significantly more difficult to recognize.
The inability to distinguish between forced and voluntary labor through visuals alone applies to
factories every bit as much as other working environments. If your factories aren’t visited, it would be
impossible to state, with 100% certainty, that your factory never has, and never will, use forced labor.
Illegal subcontracting, homeworking, and migrant labor are all common practices obscuring many
Brands’ ability to trace an item from floor to store. This lack of visibility robs your organization of the
opportunity to guarantee the ethical sourcing of its products.
2. What has been done?
Despite the difficulty, actions have been taken in an attempt to address forced labor in the
Supply Chain. For example, the ILO has created several tools for tackling the use of forced labor. Its
website lists the 1930 Forced Labour Convention, the Abolition of Forced Labour Convention in 1957,
and the Protocol of 2014 to the Forced Labour Convention as just a few frameworks focused on forced
labor. (http://www.ilo.org/global/standards/subjects-covered-by-international-labour-
standards/forced-labour/lang--en/index.htm)
Additionally, California passed a bill (California Transparency in Supply Chains Act SB-657) into
law in 2010 to “require retail sellers and manufacturers doing business in the state to disclose their
efforts to eradicate slavery and human trafficking from their direct Supply Chains for tangible goods
offered for sale, as specified.” (http://www.state.gov/documents/organization/164934.pdf) As of now,
this law has provisions limiting its scope – an example being that it applies to those organizations that
have annual gross receipts of over $100 million dollars.
Once this has been recognized as a problem or a potential problem, what steps can be taken to
properly address it? The below three-pronged is a strong start to combatting this issue. While not a
comprehensive solution to the global problem (as this includes many different actors such as
government officials, police officers, prosecutors… etc.), together we can avoid turning a blind eye to
the issue and reduce risk within the Supply Chain.
Identification, Monitoring, Continued Education:
It is not sufficient to just post a Code of Conduct in the workplace. Code Elements must be
adhered to and practiced daily. This is possible through a systematic three-pronged approach of
Identification, Monitoring, and Continued Education. By establishing these three steps throughout your
Supply Chain, Brands and Manufacturers will be able to mitigate their risk of Human Trafficking more
effectively.
Identification:
Identification requires a deep understanding of the Supply Chain. In a word, it is transparency –
tracing a product from the cotton field, gold mining cave, or fishing boat all the way to the sales floor.
Where is the production occurring within the Supply Chain, and who is monitoring the treatment of the
workers? As an industry, Brands and Manufacturers have improved their understanding and
management of the Tier I Supply Chain, usually referred to as the “cut and sew” factories. These are the
known locations where the finished goods are completed. However, what about mills and sundries?
Where are the buttons made for those blouses, the yarn dyed for those ties, or the leather prepared for
those belts?
Awareness of Human Trafficking is growing, and the call to action will only grow louder. Brands
and Manufacturers will face challenges as they improve their understanding of the deeper Supply Chain.
Vendors are not necessarily willing to be open and transparent regarding their procurement of
materials. Their unwillingness often stems from the idea that they, as the “middle man,” will be
removed in favor of vertical integration. Strong relationships between suppliers, built overtime, combat
this tendency as the trust of continued business and profit outweighs the fear of a reorganized Supply
Chain. Brands need to assuage the fears of suppliers that divulging the Tier II and Tier III levels within
3. the Supply Chain will lead to this information’s use as leverage against them. Transparency at the
highest level helps breed transparency at all levels.
Monitoring:
Once the Supply Chain has been identified- Tiers I, II, and III (and beyond), factory locations must
be monitored thoroughly. Many Social Compliance industry leaders debate on the best approach to
factory monitoring – are unannounced audits and factory surveillance better or worse than announced
audits? Is there an accredited tool that is better than another? What makes it better? Which auditing
company provides the most ethical auditing, leaving no room for doubt of bribery? Answering these
legitimate questions is not in the scope of this article; however, what is important is that monitoring is
clearly defined and executed in factories within the Supply Chain.
Effective monitoring should eliminate surprises. This requires clear, upfront, expectations and
effective, continuing, communication. Brands or Manufacturers should not be surprised if a factory
chooses to relocate. If effective monitoring were in place, the factory would know it was obligated to
send an alert ahead of time with associated paperwork. It shouldn’t be a surprise that the factory is
using a subcontractor for washing and embroidery services. It should have been listed in the initial
paperwork and contract between client and supplier. As Identification is the first step in listing the
factories, Monitoring as the second step is crucial to ensure that the list provided reflects the current
state of the Supply Chain.
Monitoring provides Brands and Manufacturers a snapshot of existing conditions in their
factories. It is important to recognize that this is only a snapshot. Monitoring is not 100% foolproof, as
what is seen may not indicate the factory’s state year-round. However, it can highlight opportunities for
significant improvements. How are workers hired? Are there contracts? Where are the contracts kept?
Did the workers have to pay a fee to be hired? Where do the workers sleep? Are there bars and locks
on the windows and doors?
Most importantly, worker interviews are imperative to gaining insight into their daily lives. It’s
during this part of the monitoring process where workers are free to express their concerns about their
work environment. Are they forced to work overtime? Do they know their rights? Do they sleep near
their work? Are they required to pay deductions out of their paycheck? Do they get paid regularly?
These are all questions that monitors might ask workers to expand on during the interview process.
Continued Education:
The last of the three pronged approach is Continued Education. This includes education on the
Brand/Manufacturer level as well as on the factory level. Education needs to be provided to all
individuals in order to reinforce the understanding that humans are not commodities. Humans are not
cogs in the machine. It is not acceptable to abuse individuals emotionally, physically, or sexually, use
coercion to force their labor, or fail to pay (through neglect or otherwise) for their work. Educating
Brands, Manufacturers and workers on forced labor can be provided through in-factory training, online
webinars, offsite visits, or Educational Assessments (to determine need). Currently, education is focused
on the Tier I factories but needs to be expanded to encompass all workers. These deeper tiers are
historically higher risk.
4. Through education comes understanding. The need to identify forced labor by recognizing the
signs is crucial to moving Social Compliance to the next level. Forced Labor needs to be a consideration
in all Supply Chain decisions.
Next Steps:
Given the prevalence of forced labor, ensuring that your Supply Chain is immune can appear to
be a daunting task. This is especially difficult for those working with little to no budget and an inability to
increase overhead. Even so, options are still available. There are a plethora of resources that focus on
assisting others in the fight against human trafficking. There are also Third Party Providers, such as
Sumerra, who have consultants available to do risk analysis within a Supply Chain, among other
functions. Regardless of the specifics – something should be done.
Carla Susmilch is a Program Manager for Sumerra – a global compliance and
consulting company. She has previous experience working in Social Responsibility in a
Brand role, and currently represents a Third Party Provider. For further information,
please contact Carla Susmilch at csusmilch@sumerra.com or visit Sumerra.com to see
a list of services Sumerra can provide you.