This document discusses technology trends from 2010 to 2015. During this period, cloud computing became mainstream and many companies offered customer relationship management (CRM) and supply chain management (SCM) software via the cloud. There was also growth in social networking services (SNS) and collaboration platforms. Many technology companies pursued mergers and acquisitions to expand their portfolios. Looking ahead, the convergence of various technologies will continue to change business models and customer experiences.

3. ―2010 ―
15
Pad

5. for
(Cloud)
CSR
M&A (BPM)
/ (CRM)
(SFA)
(SNS)
(BPM)
(SNS)
(SNS,SFA)
M&A

6. /
ERP
SCM