The Promise Center provides a safe space for individuals to work, participate in activities, receive mental health services, learn life skills, and get guidance on continuing education. The center serves youth, teenagers, and young adults. It aims to improve quality of life through skill-building classes and prioritizing tasks while providing a safe space for clients to express concerns. Progress is tracked through weekly individual meetings and goal-setting questionnaires. The goal is for clients to leave having accomplished at least one of their goals and feeling safe and able to achieve their potential.

1. HSV 405 Project
By: Jamie Houlihan

2. Promise Center
Promise center addresses individuals who need a safe space to do their work,
participate in different activities, sit down and need mental health services, learn life
skills, and receive guidance or help on continuing education. This serves the young
children, teenagers, and young adults as well. Promise center should be able to add
quality of life through skill building classes, demonstrate consistent prioritizing tasks,
utilizes resources, and gives a safe space to express any sort of concern. We keep
track of our client’s progress by meeting with our clients individually every week and
making sure what they need to have worked on is accomplished or on its way.
Questionnaires along with goals are written and attained over time. We want our
clients to leave there accomplishing one goal of theirs. Being safe and applying their
full potential.

3. Factors that affect my client population
● 1.) Religion
● 2.) Customs and beliefs
● 3.) Regional location
● 4.)Academic performance
● 5.) Peer Influence
● 6.) Support System
● 7.) Cultural Norms
● 8.) Family Dynamic
● 9.) Economical Stance
● 10.) Mental Health Awareness

4. Inclusivity
My program will be able to express different ideas of culture. We will provide
questionnaires on what their religious beliefs are and who they want to be addressed
as. Being able to identify familiar names and customs allows the clients to feel
important. There is no discrimination against color, race, sexuality, religion, gender,
etc. We will have a LGBTQ community group as well which addresses any concerns or
thoughts they would like to express. A safe place where individuals are able to talk
about their fears and goals they feel. Having a space where anyone is allowed no
matter their religion/ face or gender helps the population. They’re more likely to
receive their services along with build their life goals up. We always should offer a
judgement free place to the community.

5. Theory and Design
I would apply client theory because this program is all based upon the progress of the client
including their needs as well. You need to know what the client needs to work on and through
what skills they would like to emulate that through. You always have to base the progress or
needs upon the client themself. You can’t base it upon statistics or events that happened in the
best. You client will thrive when they are able to speak upon their journey along with choosing
their progress moving forward. Work will be divided upon the different departments that take
on different case loads.

6. Chart
Human Resources Director of Recreation
Social Worker (Clients A-M) Social Worker (Clients N-Z)
Case Manager Recreation Worker
Cook Instructor Tutor
Human Services Worker

7. Line Item Budget
My center will have a budget plan or list of what is needed and who will be getting paid for the services that they deliver for our clients.
● Cooking instructor (Tuesdays- Thursday’s) 50 an hour
● Offline supplies (Walmart shipment) 600$ a month
● Gym equipment (600$ twice a year for a 6 month supply)
● Youth workers (6 Employees) 16$ an hour based upon education level and experience
● Tutors (2 employees) 18$ an hour 2 days out of the week
● Social worker ( 2 employees) salary based upon education and experience varies. Splits case loads between other social
worker
● Financial consultant- Salary based and focuses on our financial output and our finances from our center
● Food (sam's club) 2,000 monthly
● Guess speakers- Volunteer based and twice a month based upon different topics
● Computer lab (7 laptops)- 10,000$ (One time fee) Every two years renewing updates package is 1,000$
I have listed some of the expenses and individuals that we would be needing to pay due to their services we receive monthly, weekly,
and yearly. Food from Sam’s Club for example helps us with after school snacks or quick meals such as bread, milk, eggs, chips,
pretzels, water, juice, etc. also cooking supplies for the cooking classes. Our employees are what helps us with delivering these
services along with paying them their dues as well. I would like to base their pay off of experience and education to make it fair.
Education counts, but experience is what shows us what you bring to our clients. This is mostly towards the youth workers and tutors.
Our supplies for the center will be very important especially if we constantly have our clients coming in doing their homework, projects,

8. Information Document
I would try to document the progress of the clients from the begin of their journey with us until the
end. It doesn’t matter how much they have Accomplished but, it is the goals they have
accomplished along the way. I want to take a headcount of the participants in the program just so
we have an idea of who is where and what programs that are participating in. The participation of
the programs along with client logging their progression tells you what they love about it and what
they would change about their experience there. It also is telling when it comes to the program
funders viewing how the programs are going at your agency. I would like for the social workers to
meet with the clients on a monthly basis and to fill out a questionnaire so we can log what their
progress is.

9. Evaluation
I would evaluate the programs along with my employees by accessing their progress with everything
and everyone over the course of 6 months for example. Viewing their client list along with their job
description to see how they professionally handled situations. Giving feedback in future situations how
they can be handled differently and what issues will not arise next time due to alternative problem
solving. Financial progress will be documented and we can see what are economically friendly ways of
saving money like for example solar energy, turning lights off, supplies we used and didn’t use, grant
funding, etc. As a whole, we want to see if we provided the objectives we started off with to our
community. You are able to see what works for our clients and what wasn’t too favored by as well.
Evaluations should bring out weaknesses and strengths. It is not viewed as a negative process but more
of a humbling experience.

10. Pitch
Promise Center is a place where anyone can come and have a safe space to unwind. There are
many different programs such as academics, life skill building, social skills, LGBTQ community, and
recreational classes as well. You can be you and still have the ability to connect with others moving
forward in their journey as well. We serve the community in ways you wouldn’t expect.

11. References
Lewis, J. A. (2012). Management of human service programs. (5th ed). Brooks/Cole, Cengage Learning.