This document summarizes the qualifications and experience of HB Allen, a quality specialist with over 10 years of experience in lean manufacturing. He has a proven track record of driving down quality costs through process improvements and has led successful ERP transitions. Prior experience also includes developing quality systems, conducting audits, and serving as general manager of his own successful business. Strong leadership, problem-solving, and team-building skills are evidenced throughout his career.

1. Honest, hardworking professional with ten years of experience in lean
manufacturing operations. Positive attitude with a focus on total customer
satisfaction. Excited for the opportunity to grow and take on new challenges.
Balances meticulous attention to quality and detail with a sense of urgency to
get the job done on-time and meet production goals in fast-paced
environments. Dedicated to creating a trusting collaborative team environment
where each member can develop and play an active role in the operations
management process.
PROFESSIONAL EXPERIENCE
MANUFACTURING QUALITY ENGINEER
NATIONAL OILWELL VARCO; CEDAR PARK, TX NOV 2010 - PRESENT
 Use lean manufacturing techniques to drive down COPQ metrics in
manufacturing departments and supply chain by 10% annually
 Led two successful ERP software transitions (Oracle EBS and JD Edwards) as
the Quality Super User for entire facility
 Serve as manager-on-duty in the absence of Quality Manager
 Generated standard Quality Deliverables for New Product Introductions
 Designed standard automated Certificate of Conformance for entire Rig
Solutions division reducing order processing by 44%
 Created API Q1 compliant supplier approval process
 Developed non-conformance process to decrease rejection errors, reduce
processing time, and increase consistency
 Audit current and potential suppliers
INDUSTRIAL QUALITY ENGINEER
NATIONAL OILWELL VARCO; CEDAR PARK, TX AUG 2006 - NOV 2010
 Instituted shelf life program to ensure FIFO processing of lot controlled
items
 Performed cross-departmental training for multiple functions
 Implemented 5S principles to improve final inspection process
EXPERTISE
Team Building
Problem Solving
Lean Manufacturing
Quality Systems
Process
Improvement
ISO 9001 / API Q1
Corrective Actions
Internal/External
Auditing
Root Cause Analysis
EDUCATION
BS Mechanical
Engineering,
The University of
Texas;
2005
Certified Quality
Auditor,
ASQ;
2014
Certified Manager
of Quality,
ASQ;
2015
HAROLD ROBERT (HB) ALLEN
Quality Specialist ▪ Customer Advocate
Team Leader ▪ Project Manager
3745 Newland Dr. ▪ Round Rock, TX 78681
512-745-4747 ▪ hb.robertallen@gmail.com

2.  Reviewed, revised and created over 400 procedures and work instructions
for Cedar Park facility and satellite branches
OWNER/GENERAL MANAGER
HEROES CROSSFIT; CEDAR PARK, TX OCT 2011 – AUGUST 2015
 Built business from the ground up, debt free and profitable in three months
 Managed personnel through hiring, training, evaluating, and motivating
 Championed purchasing, budgeting, and financial planning functions
 Programmed daily workouts and coached over 700 classes
CONTINUOUS IMPROVEMENT PROJECTS ENGINEER
FLOWSERVE INC.; HASTINGS, NE AUG 2005 – AUG 2006
 Served as project manager for foundry sand container installation
 Designed specialized machines and components for manufacturing facility
 Developed process documentation for fabrication department
 Reviewed and approved process work instructions of engineering interns
 Collaborated with vendors and co-workers on improvement projects
 Sorted and recorded data for foundry operations
 Assisted in fabrication and installation of machines and components
 Researched and recommended new projects for manufacturing facility
 Submitted proposals to corporate office for request of funds
HB ALLEN
RESUME, PAGE 2
Outstanding
leaders go out of
their way to boost
the self-esteem of
their personnel. If
people believe in
themselves, it's
amazing what
they can
accomplish.
- Sam
Walton
Quality is never an
accident; it is
always the result
of high intention,
sincere effort,
intelligent
direction, and
skillful execution;
it represents the
wise choice of
many alternatives.
-William A. Foster
Nothing great in
the world has ever
been
accomplished
without passion.
-Georg Wilhelm
Friedrich Hegel
3745 Newland Dr. ▪ Round Rock, TX 78681
512-745-4747 ▪ hb.robertallen@gmail.com
WHAT OTHERS SAY ABOUT HB
HB is a strong team player that can be depended on to complete all
assignments in an effective and timely manner. He has very effective
communication skills and his inputs are valued by all personnel. He is a top
contributor in the Quality organization, always takes the lead, and has
effective follow-up. He continually maintains a positive attitude, motivates
his fellow workers, and supports NOV values with the highest standards.
Director of Quality - National Oilwell Varco
HB brings his “A” game to work every day. He aggressively seeks out new
responsibilities and his Quality of work is always among the best.
Quality Manager - National Oilwell Varco
I always enjoy working with HB. His positive attitude and innovative ideas
help foster creative solutions to challenging problems.
Department Manager - National Oilwell Varco
HB is knowledgeable, supportive, and truly cares about his clients. He’s had
a huge impact on my life and helped me successfully achieve my goals.
Client – Heroes CrossFit