While many marketers spend big on paid advertising methods to build brand credibility and awareness, one of the most influential methods that is often overlooked and totally free is public relations. Called the art of influence, “public relations is about influencing, engaging and building a relationship with key stakeholders across numerous platforms in order to shape and frame the public perception of an organization,” according to Public Relations Society of America. You may be asking, isn’t that definition also advertising? The difference between public relations (PR) and advertising is night and day, or in this case earned credibility versus paid promotion. Think of the difference this way: You’re at a dinner party and I come up to you without knowing you and say, “I’m the best artist of all time.” That’s advertising since I’m promoting without any credentials you trust. At the same dinner party, a friend comes up to you and says, “He is the best artist of all time.” That’s PR as it comes from a reputable source. So PR can shape and frame public perception to build a credible reputation. Content contributed by Scott Carpenter, Florida SBDC at USF