Only for academic purpose.

1. Health care domain
¿How to progress in
innovation?
Septembre 2012
M Ferruzca (UAM) JMª Monguet (UPC)

2. Radical innovations
Changing incremental innovations for radical innovations
through co-created products, services and environments.
- Designers
- Children’s
museum
- Daycare and
childhood
development
experts
Sources:
http://georgeressler.blogspot.mx/2011/02/hug-painless-vaccinations.html
http://www.healthymagination.com/stories/pediatric-adventures/

3. Radical innovations
Changing incremental innovations for radical innovations
through co-created products, services and environments.
Sources:
http://georgeressler.blogspot.mx/2011/02/hug-painless-vaccinations.html
http://www.healthymagination.com/stories/pediatric-adventures/

4. Radical innovations
Sources:
http://georgeressler.blogspot.mx/2011/02/hug-painless-vaccinations.html
http://www.healthymagination.com/stories/pediatric-adventures/

5. Human-centered approach
The user is at the center of the process. Fostering patient
involvements programmes.
Source:
Red Paper 01. Health: Co-creating services. Cottam et al. 2004.

6. Inclusive design process
To apply a design process to integrate several disciplines and
stakeholders.
Source: E-dis
Source: Elderly Welfare Promotion Group

7. Design tools
To apply design methods for fostering creativity..
Team’s creativity. Sep 2012 |http://innovationnotes.wordpress.com/

8. Design tools
A day in the life of / Empathy tools
Team’s creativity. Sep 2012 |http://innovationnotes.wordpress.com/

9. Design tools
To develop and apply a creative iterative process to generate
ideas and visualize changes.
Phases Technique Indicators
Learn Watch Ask Try
Concept Opportunity
Team
Market Research
State of Art
Proposal Design Proposal
Organization
Business Plan
Market Test
Development Selling
Market
Operations
Legal Memory
Team’s creativity. Sep 2012 |http://innovationnotes.wordpress.com/

10. Creating fundamental changes
The real value is a shift of thinking

11. Creating fundamental changes
The real value is a shift of thinking

12. Case 1. A bus with no directionn.
A human touch to
desirientation in
patients with
dementia.
Co-design:
Patients
Medical team
Family
Designers
Alzheimer, Benrath Senior Centre
Source:
https://desonance.wordpress.com/2011/12/18/simple-elegant-and-dignified-my-favourite-service-design/

13. Case 2. Diabetes.
To improve the
quality of life of
people with
diabetes.
Co-design:
Patients
Medical team
Designers
Others disciplines
RED / BOLTON DIABETES CENTRE
Fuente:
http://www.designcouncil.info/RED/health/REDDESIGNNOTES01Bolton.pdf
Journal of Diabetes Nursing, Vol. 10, 7, 2006.

15. RED / BOLTON DIABETES CENTRE
Source:
http://www.designcouncil.info/RED/health/REDDESIGNNOTES01Bolton.pdf
Journal of Diabetes Nursing, Vol. 10, 7, 2006.

16. THANK YOU
¿How to progress in
innovation?
Septembre 2012
M Ferruzca (UAM) JMª Monguet (UPC)