The document discusses the impact of digitalization on supply chain management, emphasizing the need for flexibility, speed, efficiency, accuracy, and personalization to address current challenges. It highlights key digital technologies, such as IoT, demand-driven management, cybersecurity, and digital thread, which facilitate real-time data analysis and enhance operational transparency. Additionally, it underscores the importance of meeting rising consumer expectations through customized supply chain solutions to prevent delays and maintain competitive advantage.

1. How to Handle Supply Chain Changes with
Digitalization
Numerous issues are affecting global supply chains, such as delays at strategic ports, a labour
shortage, rising consumer demands, and a lack of resources. The various moving pieces are connected
through digitising the supply chain to enable effective and reliable processes.
Examining the Digitization of the Supply Chain
The delays and interruptions brought on by persistent supply chain problems can be effectively
addressed through supply chain digitization. The difficulties are only exacerbated by rising demand
and expectations, but the appropriate technology may shave time off tasks and keep logistics firms
responsive.
Future supply networks' essential elements include:
• Flexibility: An effective supply chain must be able to adapt to current interruptions. In the correct
circumstances, forecasting and planning assist logistics organisations in maintaining flexibility.
• Speed: Regardless of where an order originates, customers expect it to be processed, completed, and
delivered without errors or delays as soon as possible. With key shipping routes congested and the
cost of air freight on the rise, this presents a big challenge. Forecasting and predictive analytics give
logistics organisations a thorough understanding of the variables that may affect the effectiveness of
the supply chain and the chance to mitigate any delays.
•Efficiency: Automation is a crucial piece of technology for efficiency. Automation of robotic
processes, autonomous vehicles, and other technologies are necessary to maintain efficiency and
streamline all facets of the supply chain.
• Accuracy: For efficient supply chain management, the entire supply chain must be transparent. The
position of cars and commodities in transit, as well as other procedures, must be fully viewed by
logistics businesses.
• Personalisation: To ensure a great customer experience, personalization is necessary given the
rising consumer demands and expectations. Instead of taking a general approach, logistics companies
can leverage micro segmentation and customization to offer more individualised service to clients in
distinct categories.
Key Digitalization Technologies
1. Intelligent Technology
Internet of Things (IoT) devices and applications are a part of smart technology. IoT devices have
been around for a while, but they continue to expand their use cases and applications across a variety
of industry sectors.

2. Smart technology can be applied to robots, cargo tracking, and automation in the logistics sector,
guaranteeing that logistics organisations have a thorough and transparent view of the supply chain to
spot inefficiencies.
By using robotics for recurring, low-risk jobs, automation can boost the effectiveness of logistics
organisations. Employees no longer have to waste time on menial tasks and can instead concentrate
on tasks that only humans are capable of performing. Automation also lessens errors, which can cause
delays and lost money.
Utilizing the data gathered by IoT devices, smart technology offers profound insights into the
operation of the supply chain. Business intelligence offers real-time data to optimise the supply chain,
enabling quick decisions without requiring human involvement.
RFID technology and cloud-enabled GPS are two further applications for smart technology. These
technologies enhance the supply chain's precision and transparency, exposing inefficiencies. In order
to streamline their delivery procedures, logistics organisations can view products held in warehouses
and trucks in motion.
2. Supply Chain Management Driven by Demand
Flexibility in the supply chain is required to respond to the ongoing difficulties and delays that
logistics companies must deal with. Demand-driven supply chain management has long been a
remedy, but when combined with data analytics, it may be raised to provide better capabilities and
insights.
Additionally, massive amounts of data are collected and processed in real time by machine learning
and predictive analytics, ensuring that logistics organisations have the information they need to take
quick action. Customers receive better service, and logistics companies are better able to adapt to
market changes.
3. Online safety
Although cybersecurity is not a new technology, the transition to Supply Chain 4.0 depends on it.
Although technology can be utilised to build stronger, more dependable processes, it also increases a
system's vulnerability to hackers. Logistics frequently includes numerous parties sharing a great deal
of information, therefore any security flaw on anyone's part allows access to the data maintained by
everyone. This makes logistics a desirable target for hackers.
The information needed to increase agility and respond to shifting expectations and requirements is
readily available to logistics organisations.
To ensure that the entire network is appropriately safeguarded, manufacturers, suppliers, and other
stakeholders must agree on stringent cybersecurity policies and regulations at every stage in the
supply chain. A commitment to cybersecurity, as well as monitoring and risk-evaluation procedures,
should be the foundation of any cooperation.
4. Electronic Thread
The utilisation of digital technologies for lifecycle management, evaluation, and design is known as
"digital thread." The physical and digital worlds are connected in a closed loop as a result. The supply
chain can be made as responsive as feasible by information sharing between suppliers, manufacturers,
and customers.

3. Although digital thread has many benefits, it cannot be used in isolation. A collaborative effort
between all parties and workflows is required to create an integrated value chain that improves
communication and transparency.
5. Customized Supply Chain
One of the major obstacles for supply chains is the demands and expectations of consumers, which
exacerbate the effects of delays and interruptions. Consumers have learned to expect this level of
service from all businesses, and the majority of companies work hard to provide clients with quick
fulfilment and shipment, frequently at no cost.
Customers will be unhappy if there are delays and delivery mistakes, lengthy processing periods, and
other problems, which could prompt them to look for other companies to meet their demands. There
are many options available at the moment, so a negative experience can be enough to make a
customer shop elsewhere.
Processes can be streamlined and errors that affect the end consumer can be minimised with the help
of real-time inventory management systems with centralised distribution.
Choices like additive manufacturing and rapid prototyping fulfil the needs and help producers remain
flexible in the face of quickly shifting consumer demands. Supply chain transparency and
customisation options