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How to create a social media
     Black Swan event
           Maurice Wheeler
      Strategic Planning Director


             @hellodoco
1. Totally unforeseen

2. Very significant and has a
   big impact

3. Can be rationalised
   retrospectively
Black Swans events come
 out of systems that are
          highly
complex, interconnected
      and emerging
Our inability to
                     recognise that we
Highly complex
                        are building
   and thus
unpredictable    +     strategies and
                      road maps built
                                         =     Disastrous
                                             consequences
   systems
                       on insufficient
                          evidence
Realise you can’t
  predict the future
• Beware of the false
  prophet
• Have a compass not a
  map
Create as many black
swan opportunities as
       you can
• Constantly test new ideas
• Safe to fail not fail safe
• Think like a DJ not a film
  maker
• Know your audience
Learn how to quickly spot
and exploit the Black Swan

• Have the best people you can
  on the coal face
• Highly interconnected Black
  Swan hit squad
• “Unfortunately, a
  superabundance of dreams is
  paid for by a growing potential
  for nightmares” - Peter Ustinov
Thank You
       Maurice Wheeler
  Strategic Planning Director


         @hellodoco

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How to create a social media black swan

  • 1. How to create a social media Black Swan event Maurice Wheeler Strategic Planning Director @hellodoco
  • 2.
  • 3. 1. Totally unforeseen 2. Very significant and has a big impact 3. Can be rationalised retrospectively
  • 4. Black Swans events come out of systems that are highly complex, interconnected and emerging
  • 5.
  • 6. Our inability to recognise that we Highly complex are building and thus unpredictable + strategies and road maps built = Disastrous consequences systems on insufficient evidence
  • 7. Realise you can’t predict the future • Beware of the false prophet • Have a compass not a map
  • 8. Create as many black swan opportunities as you can • Constantly test new ideas • Safe to fail not fail safe • Think like a DJ not a film maker • Know your audience
  • 9. Learn how to quickly spot and exploit the Black Swan • Have the best people you can on the coal face • Highly interconnected Black Swan hit squad • “Unfortunately, a superabundance of dreams is paid for by a growing potential for nightmares” - Peter Ustinov
  • 10. Thank You Maurice Wheeler Strategic Planning Director @hellodoco